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Summary of reviewsBeB Hotel enjoys a stellar location, offering guests the convenience of being next to Macapá Shopping Mall and close to shops, restaurants, laundromats, pharmacies and tourist attractions like the Sacaca open-air museum. Its central and quiet environment, coupled with its proximity to the airport and city center, makes it a prime choice for both leisure and business travelers. Guests appreciate the balance of urban proximity and minimal commuting hassle.
The breakfast at BeB Hotel receives commendations for being hearty, plentiful and delicious, featuring local favorites like tapioca and cornmeal cakes. The breakfast staff is notably prompt and efficient. Some guests, however, have suggested more variety and improvements in coffee quality and weekend start times.
Rooms in the hotel are described as simple yet comfortable, equipped with modern amenities like smart TVs, air conditioning and minibars. Many guests find the rooms cozy and well-ventilated. Despite this, numerous reviews indicate maintenance issues such as mold, insects and cleanliness problems, detracting from the overall experience.
Cleanliness reviews are mixed with some guests noting the cleanliness of the bedding and the accuracy of room photos. However, there are significant concerns regarding bathroom hygiene, mold and occasional issues with cockroaches and unclean linens.
The hotel staff, notably employees like Erick, Rodrigo, Adriano and Caio, receive high praise for their friendliness, politeness and helpfulness. The reception and support teams are often highlighted for their excellent service, contributing to a welcoming atmosphere. Some isolated mentions of inattentiveness do not overshadow the generally positive impression of the staff.
WiFi services at BeB Hotel have mixed feedback. While some guests find the internet satisfactory for basic use, others report instability and limited availability, indicating room for improvement.
Guests find the beds at BeB Hotel to be well-maintained and comfortable, enhancing the overall stay experience. Clean bed linens and organized rooms are frequently mentioned positives, though some suggest improvements in pillow and bed firmness. Overall, BeB Hotel is notable for its exemplary location, commendable breakfast, friendly staff and comfortable beds, despite certain areas needing attention, particularly in room maintenance and cleanliness. Show more
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Hotel with Free Wi-Fi
Hotel with Gym
Small Hotel
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Guest Reviews
Location
BeB Hotel boasts an exceptional location that has garnered significant praise from its guests. Situated practically next to Macapá Shopping Mall, the hotel’s proximity to vital amenities such as shops, restaurants, laundromats, pharmacies and even an open-air museum (Sacaca) is highly appreciated. The central location makes it easy for visitors to access tourist attractions and the waterfront, which is about a 15-minute walk away. For those traveling for business, the hotel’s placement near the Macapá shopping center is particularly convenient.
The hotel's positioning also eliminates the need for extensive travel: it is close to the airport, city center and other key sites, offering a blend of urban convenience with minimal commuting hassle. Guests have consistently applauded the excellent cost-benefit ratio of staying here, given its strategic and favorable location. Additionally, the quiet environment at night ensures a relaxed stay, complementing the convenience of being in such a well-connected spot.
Overall, BeB Hotel's outstanding location facilitates easy access to daily necessities and tourist attractions alike, making it an ideal choice for both leisure and business travelers seeking comfort and convenience.
Breakfast
BeB Hotel’s breakfast offerings elicit a varied range of critiques with a significant number of guests praising the breakfast as excellent, very good or well-served. Many guests specifically highlight the hearty, plentiful and delicious nature of the meal, often using terms like fresh, made to order and high quality. Items such as tapioca and cornmeal cakes are singled out for their taste, adding a local flavor to the experience. Several guests appreciated the breakfast staff and service, noting it starts promptly at 7am on most days.
However, some reviews mention a desire for more variety, particularly in terms of fruit and whole milk yogurt and a few guests found the breakfast options repetitive or limited. There were occasional critiques of the coffee quality, breakfast organization and start times on weekends. Overall, while a few guests found the breakfast to be basic or reasonable, the consistent sentiment is one of satisfaction with many finding it met expectations or exceeded them in terms of quality and service.
Rooms
The rooms at BeB Hotel have received a mix of feedback from guests. On the positive side, some visitors praised the simple yet comfortable double rooms, noting the presence of efficient air conditioning and smart TVs. Modern amenities such as AC and minibars were also appreciated, providing a satisfactory experience for those looking for basic yet functional accommodations. A few guests mentioned the rooms were cozy, well-ventilated and clean, meeting their basic needs and aligning with the price level.
However, numerous concerns were raised about the condition and maintenance of the rooms. Several guests reported issues such as mold, fungus and even cockroaches and spiders, which detracted significantly from their stay. Problems with room cleanliness and old installations were frequently mentioned, including complaints about dirty, incomplete floors and exposed electrical wires. The lack of proper curtains on windows and noise disturbances were additional drawbacks. Furthermore, some rooms lacked essential furnishings like desks or phones and there were issues with ventilation and bad odors.
In summary, while the BeB Hotel offers some basic amenities and comfort, it has numerous maintenance and cleanliness issues that need addressing, affecting the overall guest experience.
Beds
BeB Hotel offers a range of well-maintained and comfortable beds that have been positively highlighted by guests. Guests commonly appreciate the good quality bedding and the overall comfort of the beds, which contribute to a pleasant stay. The bed linens are frequently noted for their cleanliness, which enhances the overall experience. The rooms feature simple yet organized beds, ensuring a tidy and inviting atmosphere. While some reviews mentioned areas for improvement, such as pillows and bed firmness, the general consensus points towards a satisfactory sleep experience at BeB Hotel.
Cleanliness
The reviews for BeB Hotel highlight a mix of positive and negative feedback regarding its cleanliness. Guests appreciated the clean bedding and noted that the photos provided were faithful to the actual rooms. Some found the overall facility and rooms to be clean, describing the hotel as simple and clean. However, there were significant concerns raised about the cleanliness and hygiene, particularly in the bathrooms. Issues such as moldy room walls, mold on the bathroom floor and shower, dirty bathroom curtains and filthy rooms were frequently mentioned. The cleanliness of the bathrooms, in particular, was an area that many felt needed improvement. Other specific complaints included the presence of cockroaches, unclean sheets and an employee handling bread with bare hands. Thus, while some aspects of cleanliness were satisfactory, there is a general consensus that the hotel could significantly improve its standards to ensure a more comfortable stay for guests.
Staff
BeB Hotel's staff receive high praise from many guests, noted for their accessibility, politeness and friendliness. The reception team, including members like Erick, Rodrigo, Adriano and Caio, are frequently commended for their kindness and helpfulness. The concierge and support teams are also highlighted as excellent and wonderful, ensuring that guests feel welcomed and well-cared-for.
Guests particularly appreciate the politeness and attentiveness of the staff, describing the service at the reception as excellent and well-organized. The employees across various roles, including those in the kitchen and cleaning services, are recognized for being very kind, receptive and respectful. While there are occasional mentions of inattentiveness and unfriendliness from some room employees, the overall impression is that BeB Hotel has a great, well-educated staff team.
Specific individuals, like the night staff and certain receptionists, stand out for their exceptional customer service and genuine friendliness. Overall, BeB Hotel manages to create a positive experience for guests through a combination of excellent service, dedicated staff and a warm, inviting atmosphere.
Wi-Fi
Guests at BeB Hotel have shared mixed opinions about the WiFi quality. Many have found the internet to be reasonable and good, which indicates that for most standard uses such as browsing and emailing, it performs adequately. However, some reviewers noted challenges with the WiFi, describing it as unstable and even non-existent at times. There were comments about limited WiFi and a few guests found it really bad or simply bad. While the hotel provides a basic internet service, there is potential for improvement to meet higher expectations.
No, BeB Hotel doesn't have any pool.
No, a spa isn't available at BeB Hotel.
No, BeB Hotel doesn't allow dogs.
No, parking facilities aren't available at BeB Hotel.