Maceio-9.66182000,
-35.70567900,
Rua Gaspar Ferrari, 175, Ponta Verde(Show on Map)
8.7
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHilton Garden Inn Maceió enjoys a highly favorable reputation among visitors, primarily for its prime location and quality services. Situated in proximity to the beautiful beaches of Ponta Verde and Pajuçara, the hotel offers guests the convenience of having local attractions, restaurants, nightlife and shopping within walking distance. This strategic positioning enhances the overall appeal, making it a top choice for both families and solo travelers.
The hotel's breakfast, generally praised for its variety and quality, adds to the positive guest experience. Highlights include freshly made tapioca and a wide selection of fruits and hot items, although some guests suggest improvements in variety and space management during peak times.
Guest accommodations stand out for their spaciousness and comfort. The large, airy rooms are well-kept, featuring comfortable beds that ensure restful sleep. Cleanliness is another strong point with many guests noting the hotel's immaculate condition and excellent hygiene standards, supported by diligent daily cleaning.
The staff at Hilton Garden Inn Maceió receive significant accolades for their politeness, helpfulness and friendliness, which greatly contribute to the overall satisfaction of guests. Notable mentions of specific employees, like Carol the maid, underscore the personalized and attentive service provided.
However, some aspects such as Wi-Fi and parking have room for improvement. The Wi-Fi service is often criticized for frequent disconnections and weak signals. Parking is limited and can be challenging with issues regarding the entrance and maneuverability within the garage. Nonetheless, the hotel offers nearby alternatives under surveillance, providing some level of reassurance.
The pool, though small and at times experiencing maintenance issues, is appreciated for its cleanliness and as a pleasant spot for families. The hotel's bedding consistently receives high praise, further enhancing the overall appeal and comfort of the stay.
In summary, Hilton Garden Inn Maceió combines an excellent location with quality accommodations, outstanding staff and generally satisfying amenities, making it a highly recommended option for travelers looking to enjoy Maceió in comfort and convenience. Show more
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Categories
Business Hotel
While specific business amenities are not detailed, Hilton Garden Inn hotels generally offer business-friendly services and facilities. As a Hilton property, it likely maintains standards suitable for business travelers.
Hotel with Parking
The hotel offers complimentary self-parking on-site, providing a free parking option for guests, though availability may be subject to demand.
Accessible Hotel
This hotel offers accessible features and amenities. Details on specific accessibility features are available, ensuring a comfortable stay for guests with mobility needs. Fitness center and outdoor pool are some of the amenities.
Hotel with Gym
Provides a fitness center and flexible event space. Offers thoughtful amenities and made-to-order meals.
Hotel where Extra Health & Safety Measures Have Been Taken
Part of the Hilton brand, this hotel likely follows global health and safety standards implemented by Hilton, ensuring a safe environment for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Answers last updated by Hilton Garden Inn Maceio
Hotel with Outdoor Pool
This hotel provides both an outdoor pool and a children's pool, making it a suitable option for families. It is located a short walk from Ponta Verde Beach.
Hotel near The Beach
Hotel with Swimming Pool
Outdoor Pool
3-Star Hotel
Room Types
King RoomThe double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.
Corner King Room with Partial Ocean ViewThe double room offers air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 1 bed.
King Room with Partial Ocean ViewThis double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
King Room with Roll-In Shower - Mobility AccessThe double room offers air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen BedsThis triple room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Situated in the heart of Maceió, the Hilton Garden Inn Maceio boasts an enviable location, consistently praised by guests for its proximity to the stunning beaches of Ponta Verde and Pajuçara. Just one block from the waterfront, visitors can enjoy the golden sands and clear waters within minutes. The area is rich with amenities, including supermarkets, pharmacies and a variety of restaurants and cafes, making it an ideal choice for families and solo travelers alike. Guests note the convenience of having everything they need within walking distance, including bars, nightlife and shopping opportunities.
The hotel's position in one of the best parts of Maceió offers superb access to local attractions and commercial spots, enhancing the overall experience. The close proximity to renowned restaurants and the city's central beaches adds to the positive impression, underscoring the cost-effectiveness of staying at this site.
While the location of Hilton Garden Inn Maceio is a standout feature, the hotel also garners praise for its other attributes. Visitors frequently mention the clean and spacious rooms, comfortable bedding and reliable cleanliness standards. Additionally, the friendly and helpful staff contribute positively to the guest experience, ensuring a welcoming and pleasant stay.
Combining an excellent location with quality services and amenities, the Hilton Garden Inn Maceio is highly recommended for anyone looking to enjoy the best of Maceió with ease and comfort.
Breakfast
The breakfast at Hilton Garden Inn Maceio receives mixed reviews from guests, though the general tone leans positively. Many guests appreciate the variety and quality of the offerings, describing the breakfast as very good, excellent and even top-notch. The inclusion of freshly made tapioca is frequently noted as a delicious highlight. Guests commend the extensive range of options, including a good selection of fruits and hot items, all served from early hours, making it convenient for early risers.
However, some guests felt the breakfast could be improved, citing a lack of variety over longer stays and minimal fruit and juice options. Complaints about the make-shift arrangement in a conference room and inadequate space during peak times also surfaced. Despite these areas for improvement, the overall consensus is that the breakfast is satisfying and complements the hotel's excellent location and good service. The breakfast is particularly praised for being generous, complete and very tasty, ensuring most guests start their day on a positive note.
Rooms
The Hilton Garden Inn Maceió offers exceptional accommodations that impress with their spaciousness and comfort. The rooms are consistently described as large, airy and well-kept, featuring comfortable beds that ensure a restful night's sleep. Guests appreciate the cleanliness and modernity of the rooms, often highlighting the excellent hygiene and organized environment. Many reviews mention the added convenience of complimentary coffee and tea, as well as practical amenities like an electric kettle, iron and ironing board.
The hotel's location is another strong point with guests noting its proximity to local attractions and the ease of walking around the area. Despite some minor issues with weak lighting and occasional water flow problems in the showers, the overall experience remains overwhelmingly positive. The combination of spacious, well-appointed rooms and the excellent cost-benefit ratio makes the Hilton Garden Inn Maceió a highly recommended choice for travelers seeking comfort and convenience in this coastal city.
Beds
The beds at Hilton Garden Inn Maceió receive consistent praise for their exceptional comfort. Guests frequently comment on the superior quality, describing the beds as very comfortable, super comfortable and even the best in Maceió. The bedding also garners positive remarks with many visitors appreciating the comfort of the linens and pillows. Rooms are noted to be spacious and clean with excellent overall service contributing to a pleasant stay. Despite some negative feedback regarding the shower, the standout feature of this hotel remains the delightful sleeping experience offered by its beds.
Cleanliness
Hilton Garden Inn Maceio is frequently praised for its exceptional cleanliness. Guest reviews consistently highlight the hotel’s immaculate condition with rooms being described as very clean organized and well-maintained. Many guests note the daily room cleaning and the hotel's overall cleanliness as major positive factors. Specific mentions include the perfect and impeccable state of the rooms and public areas. The staff, often recognized for their attentiveness and helpfulness, enhance the cleanliness standards through their diligent service. Despite isolated comments about minor issues with parking and occasional cleaning lapses, the overall impression from guests is overwhelmingly positive, emphasizing a neat, comfortable and hygienic environment. The hotel's excellent location near the beach and superior service, especially from staff members like Carol, also contribute to the enjoyable stay.
Staff
The Hilton Garden Inn Maceio boasts an exceptional team that significantly contributes to the overall guest experience. Renowned for their politeness, helpfulness and kindness, the staff consistently goes above and beyond to ensure comfort and satisfaction. Guests repeatedly highlight the attentiveness and friendliness of the employees with particular praise for the reception staff's professionalism and courteous demeanor.
The well-trained team excels in delivering superb service, from the exceptional customer service to the friendly and helpful interactions from all staff members. Special mentions, such as Carol the maid, underscore the personalized and considerate service that enhances the stay. Visitors appreciate the overall attention and care, noting the great cost-benefit value attributed not just to the facilities but also to the high-quality service provided.
Wi-Fi
Guests have expressed dissatisfaction with the Wi-Fi at Hilton Garden Inn Maceio. Common issues include the internet disconnecting frequently and requiring guests to repeatedly log in on multiple devices. Additionally, some guests reported that the Wi-Fi signal was weak or did not work at all during their stay. These consistent connectivity problems highlight a need for improvement in the hotel's internet service.
Pool
The pool at Hilton Garden Inn Maceio receives mixed reviews. Many guests find the pool to be a nice spot for spending time with kids, appreciating its cleanliness and warm water. Although the pool is described as good, a common concern is its small size with some noting it's only 50cm deep and the pool area is a little narrow. A few guests mentioned issues with maintenance and water temperature.
Parking
The Hilton Garden Inn Maceio offers free parking, which many guests appreciate for its safety and security. However, the limited number of parking spaces poses a significant challenge. Many guests have struggled to find an available spot, often resulting in their cars being left on the street. The parking operates on a first-come, first-served basis and cannot accommodate all guests.
Moreover, the garage itself has several issues. The entrance is notably tight and the ramp is steep, which can be problematic for cars with low bumpers. Maneuvering within the parking lot is also difficult due to its limited size and narrow spaces. Despite these challenges, the hotel does provide nearby alternatives that are under surveillance, offering some level of reassurance to guests when the on-site parking is full.
Yes, Hilton Garden Inn Maceio has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Maceio.
No, Hilton Garden Inn Maceio doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn Maceio.