Maceio-9.63248900,
-35.69747700,
125 Avenida Brigadeiro Eduardo Gomes De Brito(Show on Map)
8.7
Very Good
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Summary of reviewsRitz Suites Lifestyle enjoys a prime beachfront location, offering guests stunning ocean views and serene environs. Its strategic position adjacent to restaurants, pharmacies, shopping venues and some tourist attractions makes it a favored spot for visitors seeking tranquility with urban conveniences. However, the nearby beach may not be ideal for swimming and the area lacks lively bars and restaurants, invoking mixed feelings about its locale.
Breakfast at the hotel is mainly lauded for its variety, deliciousness and impeccable presentation, often seen as a highlight of the stay. The plentiful buffet coupled with professional and polite staff greatly enhances the breakfast experience. However, occasional lapses such as slow replenishment and overcrowding have been noted.
When it comes to dinners, guests appreciate the quality and economical portions of the food. However, high prices, complaints about specific dishes and slow service at the pool bar detracted from the overall dining experience.
The accommodations at Ritz Suites Lifestyle stand out for their spaciousness, modern amenities and cleanliness. The oceanview rooms are particularly praised for their stunning vistas. However, a few guests mentioned issues with lighting, dampness, outdated décor and occasional maintenance problems.
Cleanliness across the hotel receives commendations for high standards maintained by the housekeeping staff. Although there are sporadic reports of delayed or skipped cleanings, the hotel generally impresses with its spotless rooms and well-kept facilities.
Staff at Ritz Suites Lifestyle is frequently praised for their exceptional service, attentiveness and professionalism. Guests consistently note the friendliness and helpfulness of the employees, particularly highlighting individuals for their outstanding hospitality.
Despite offering free Wi-Fi, the hotel faces significant criticism for its weak and inconsistent internet connectivity. Guests often encounter difficulties with the signal, especially in the bedrooms, leading many to rely on mobile data.
The gym provides basic functionality, deemed adequate for a holiday stay, though guests suggest it could benefit from more equipment.
The pool, while appreciated for its cleanliness and beautiful ocean views, often disappoints due to its small size, crowding and maintenance issues. Service at the pool can be slow, but the heated pool and its pleasant setting remain positives.
The beach directly in front of Ritz Suites Lifestyle is scenic but better suited for surfers than swimmers. Nonetheless, its tranquility and the hotel's beach towel service earn positive feedback.
Parking facilities receive positive reviews for being ample, secure and convenient, despite isolated issues with leaks and odors from exposed plumbing.
Ritz Suites Lifestyle proves to be a family-friendly hotel with numerous amenities for children and families, praised for its accommodating staff and family-oriented services. Celebrations like birthdays are thoughtfully marked, enhancing the family vacation experience.
Beds at the hotel are generally noted for their comfort, contributing to a good night's sleep. However, some guests reported issues with bed quality, such as hard mattresses and low-quality sheets.
Overall, Ritz Suites Lifestyle offers a comfortable, scenic and family-friendly stay with standout aspects in location, staff service and room quality, despite a few areas requiring improvement. Show more
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Categories
Hotel with Gym
Likely provides access to fitness facilities as part of the Ritz Suites complex. Part of Ritz Suites Grand Hotel Boutique that has a gym facility.
Hotel with Outdoor Pool
This hotel offers an outdoor pool complemented by wellness facilities including a Turkish steam bath, Turkish steam room, and sauna, focusing on relaxation by the pool.
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Room Types
Economy Double Room ( no child allowed)This double room has a minibar and air conditioning.
Free rotating parking, subject to availability.
Economy Triple RoomOffering free toiletries, this triple room includes a private bathroom with a hairdryer. The kitchenette is fitted with a stovetop, kitchenware and a microwave. The spacious air-conditioned triple room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Economy Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a hairdryer. The air-conditioned quadruple room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Situated in a prime position, Ritz Suites Lifestyle boasts an excellent location directly facing the sea, offering guests stunning ocean views. The hotel's setting is praised for being well-located, very good and peaceful with easy access to nearby restaurants and pharmacies. Its urban and beachside position makes it a desirable place for visitors looking for a serene escape. Guests appreciate the location for being close to shopping venues and central avenues, although it is a bit distant from the bustling city center and the most frequented beaches, which might require a car or taxi for easier movement.
However, the nearby beach is noted to be more suitable for surfers and less ideal for swimming and the immediate area lacks nearby bars and restaurants, contributing to a sense of isolation for those seeking more lively surroundings. Despite these minor drawbacks, the location remains highly favored for its view, tranquility and proximity to some tourist attractions. Overall, the hotel's setting combines the best of urban convenience with the allure of beachfront serenity, making it a pleasant option for those who value both comfort and scenic beauty.
Breakfast
Guests at Ritz Suites Lifestyle have mixed feelings about the breakfast experience at the hotel. The majority of reviews highlight the variety and quality of the breakfast, describing it as very good, delicious and plentiful. Phrases like impeccable, excellent and amazing are frequently mentioned with many guests noting the breakfast as one of the highlights of their stay. The buffet offers a wide range of options and the professional and polite staff contribute positively to the experience.
However, some reviews indicate that the quality of the breakfast has declined over time and there are occasional issues with food not being replenished quickly enough and the buffet being overcrowded. A few guests also pointed out that the breakfast could benefit from more variety in its offerings, particularly in terms of fruits, breads and cakes.
Despite these occasional drawbacks, the general consensus among guests is that the breakfast at Ritz Suites Lifestyle is satisfying and well-organized, making it a positive aspect for many visitors.
Dinner
The dinner scene at Ritz Suites Lifestyle receives mixed reviews from guests. On the positive side, many commend the overall quality of the food, noting that dinners are wonderful and economical with well-made portions of good size for two people. The hotel's restaurant is praised as truly worth it, offering a good variety of dishes for dinner. However, there are some significant downsides that guests mention. The prices at the restaurant are considered high for what is offered with some finding the meals outrageously expensive. Issues with specific dishes, such as a bland shrimp crepe and a hard burger with old bread, have been reported. Additionally, there were complaints about the food at the pool bar taking an eternity to arrive and some guests falling ill from certain meals, such as a burger at the bar. Although the dinner is generally good, the lack of regional dishes and limited variety in the buffet are points of criticism.
Rooms
Ritz Suites Lifestyle offers an experience marked by exceedingly spacious and comfortable accommodations. Guests frequently mentioned the ample size of the rooms, which come equipped with modern amenities like mini kitchens, microwaves and comfortable beds. The oceanview rooms were particularly highlighted for their stunning vistas, enhancing the overall stay. Cleanliness and organization appear to be well-maintained with many rooms described as impeccably clean and well-kept.
The hotel’s rooms are consistently praised for their modernity and comfortable furnishings, making it easy for guests to relax and feel at home. The large and cozy rooms provide ample space, a trait that is frequently appreciated. Additionally, the warm, helpful staff and excellent room service contribute to a pleasant stay.
However, some guests noted that a few rooms needed better lighting or had issues with dampness and musty odors. Specific critiques included outdated decor in some rooms, occasional maintenance issues like air conditioning leaks and some problems with cleanliness during check-in. The bathrooms, although generally clean, sometimes faced issues like poor drainage or lack of proper doors.
Despite these minor drawbacks, the overall sentiment leans strongly positive with many guests highlighting the excellent room sizes, beautiful sea views and comfortable accommodations. Ritz Suites Lifestyle stands out for its spacious rooms and beautiful views, making it a strong choice for travelers seeking comfort and a touch of luxury by the sea.
Beds
Ritz Suites Lifestyle showcases a variety of bed-related experiences from its guests. A common highlight is the frequent mention of comfortable beds with many guests emphasizing the beds' comfort and quality. Phrases like super comfortable and very comfortable bed appear consistently across reviews, indicating a high level of satisfaction with the sleep quality provided. The beds are often paired with clean, quality bed linens, which further enhances the overall stay.
However, not all reviews were uniformly positive. Some guests pointed out issues such as poor quality bed sheets and mattresses, hard spring beds and instances where the beds were too firm or narrow. There were also occasional mentions of the bedding not being changed regularly.
Despite these few criticisms, the general consensus leans strongly towards Ritz Suites Lifestyle offering a relaxing sleep environment for its guests with the majority appreciating the comfortable and spacious beds.
Cleanliness
Ritz Suites Lifestyle with its focus on cleanliness, frequently impresses its guests with its high standards. Consistently described as very clean and impeccably maintained, the hotel boasts spotless rooms and well-kept facilities. Guests often find the accommodations to be clean, comfortable and organized, speaking highly of the excellent housekeeping staff who keep the rooms tidy and fresh daily. The pool area is another highlight, noted for its cleanliness and inviting atmosphere.
However, a few guests have mentioned occasional lapses in the timing and consistency of cleaning services, such as rooms not being cleaned until late in the day or even skipped entirely for a day or two. Some rooms were also reported to have minor issues like sticky floors or lingering smells in the bathroom, but these instances seem to be exceptions to the overall positive experience.
Despite a few hiccups, the general consensus is that Ritz Suites Lifestyle delivers an exceptional level of cleanliness that contributes to a pleasant and comfortable stay.
Staff
The reviews for Ritz Suites Lifestyle highlight an exceptional experience largely attributed to its remarkable staff. Guests frequently praise the employees for being top-notch, super attentive and immensely polite and helpful. The reception and service teams, including individuals like Gisele, Darlan, Katia, Adriano, Nilda, Genilza and Erica, receive special mention for their professionalism and courtesy. The breakfast staff, chefs and cleaning staff are also noted for their friendliness and dedication.
A recurring theme in the feedback is the attentiveness and warm hospitality of the staff. Many guests felt well-treated and welcomed with some describing the service as fantastic, excellent and incredible. Despite a few isolated instances of unresponsiveness and less favorable exchanges, the majority of interactions were positive, showcasing the staff's genuine effort to ensure a comfortable stay.
Overall, the know-how, friendliness and kindness of the employees are considered a significant asset to the hotel, consistently leaving guests with a lasting positive impression. With a well-trained team that is always ready to assist and serve, Ritz Suites Lifestyle stands out for its outstanding customer service and welcoming atmosphere.
Wi-Fi
Guests at Ritz Suites Lifestyle have consistently pointed out issues with the hotel's Wi-Fi connectivity. Many reviews describe the internet service as terrible, weak and inconsistent. Despite the provision of free Wi-Fi, guests have experienced fluctuating connection quality with reports of the internet not reaching the bedrooms effectively and some unable to use it at all. The signal is often described as poor, leading many to rely on their mobile data instead. It's evident that the internet service at Ritz Suites Lifestyle needs significant improvement to meet guest expectations.
Gym
The Ritz Suites Lifestyle features a gym that receives mixed reviews from its guests. On the positive side, many appreciate that there is a dedicated space for exercise, describing it as good and sufficient for a holiday stay. However, some guests mention that the gym is small and equipped with only a few machines, noting that it could benefit from new equipment to better meet their fitness needs. While the gym provides basic functionality, it may not fully satisfy those looking for a more comprehensive workout experience. Nevertheless, it remains a convenient amenity for those looking to maintain their fitness routine during their stay.
Pool
The pool at Ritz Suites Lifestyle has garnered a variety of mixed reviews, though there are several standout features that guests have appreciated. Many guests have noted that the pool is nice and clean with a wonderful breeze that enhances the overall experience, making it a pleasant spot to spend the day. The ocean view from the pool is particularly beautiful, adding an extra layer of relaxation to the ambiance.
However, numerous reviews mention that the pool is quite small, often crowded and does not match the photos on the website, leading to some disappointment. Some guests also pointed out that the pool area wifi is unreliable and lighting conditions could be improved. Cleanliness appears to be another concern; while some guests found the pool to be always clean, others reported that it was frequently dirty and under maintenance almost every day.
Guests also mentioned the pool service, which, although present, could be slow, sometimes taking up to an hour. Despite these areas for improvement, the heated pool and its beautiful setting still offer a charming retreat for those looking to enjoy a nice view and a wonderful breeze throughout their day.
Beach
Ritz Suites Lifestyle boasts a prime location just 50 meters from the beach, offering guests stunning sea views and a peaceful, serene environment. Despite its proximity to the water, the beach directly in front of the hotel is not suitable for swimming due to its rough waves, which make it an ideal spot for surfers rather than swimmers. The beach, known as Cruz das Almas, offers clear waters and a tranquil atmosphere away from the more crowded central beaches. Guests have appreciated the hotel's attentive service, especially the convenient towel lending system for beach use. Overall, while the beach in front may not be perfect for a swim, its beauty and tranquility provide a picturesque backdrop for a relaxing stay.
Parking
Guests have generally positive feedback about the parking facilities at Ritz Suites Lifestyle. The hotel provides free parking to its guests, which many have found to be ample and spacious. The underground and covered garages are appreciated for their security and availability of spaces, even during full occupancy. The parking is noted to be easy and convenient with a good structure that accommodates vehicles well.
However, some guests have had negative experiences, particularly with exposed plumbing in the ceilings that caused leaks and unpleasant odors, which in one instance led to a stained car. Despite these issues, the parking is frequently described as excellent and great by many visitors. Overall, while there are some areas for improvement, the majority of feedback highlights the parking as a positive aspect of staying at the Ritz Suites Lifestyle.
Family
Ritz Suites Lifestyle stands out as a family-friendly hotel that offers numerous amenities and activities for kids and families. The staff is consistently praised for their warm and helpful treatment, ensuring a comfortable and welcoming stay. The accommodations are well-suited for families with family-friendly room designs that can host gatherings and offer ample space. Families traveling by car will find the location convenient and although the nearby beach isn’t swim-friendly, it’s considered very safe for children.
Special occasions are celebrated thoughtfully, as evidenced by guests receiving birthday treats and even a bonus birthday cake. With efficient services that cater specifically to family needs and a host of amenities suitable for children, Ritz Suites Lifestyle proves to be an excellent choice for family vacations in Maceió.
Outdoor Pool
Ritz Suites Lifestyle features a delightful outdoor pool that guests have found to be consistently nice and clean. Despite its relatively small size, visitors appreciate the heated element and the beautiful ocean view that accompanies their swim. The pool offers a pleasant spot for relaxation, contributing positively to the overall guest experience at the hotel.
Beachfront
Ritz Suites Lifestyle is prominently known for its enviable beachfront location, offering guests a prime spot right on the beach. The hotel is situated on a central avenue that directly faces the sea, providing exceptional oceanfront views. Guests can expect rooms with splendid vistas of the ocean, including some that have side views of the sea. The central beach is directly in front of the hotel, adding to its appeal as a beachfront destination. Despite some issues related to moisture typical of seaside properties, the spectacular ocean views and convenient beach access make it a noteworthy choice for travelers seeking a location right by the sea.
Yes, Ritz Suites Lifestyle has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ritz Suites Lifestyle.
No, Ritz Suites Lifestyle doesn't allow dogs.
Yes, parking facilities are available at Ritz Suites Lifestyle.