Hotel THB Flora garners considerable acclaim for various aspects, making it an appealing choice for travelers looking for both convenience and a pleasant stay. Its prime location in Puerto del Carmen offers a tranquil setting above the old town, providing easy access to several restaurants, bars, shops and the historic harbor, while maintaining a quiet atmosphere perfect for relaxation. The hotel's proximity to the airport and efficient road connections make it a suitable base for exploring Lanzarote. Some may find the steep hill challenging and the 20-minute walk to the beach lengthy, but these factors are often overshadowed by the tremendous value for money, cleanliness and well-maintained facilities.
The breakfast buffet at Hotel THB Flora receives largely positive reviews, praised for its variety and inclusion of dietary options such as dairy-free and gluten-free choices. The diverse selection, featuring everything from hot food to fresh fruits, satisfies a wide range of tastes and the terrace dining option overlooking the pool and sea adds to the delightful experience. While there are occasional criticisms concerning limited breakfast hours and particular items like bread and juice, the overall appreciation for the hearty and abundant breakfast outweighs the negatives.
Dinner at the hotel also earns praise for its themed evenings and varied buffet that includes well-prepared dishes and appealing options for different cuisines. Though some guests mention repetitive menus and mediocre quality, the reasonably priced half-board options and positive dining atmosphere—enhanced by polite staff—contribute to a generally satisfactory experience. Criticisms about separate drink charges and occasional lukewarm dishes are noted but are relatively minor against the backdrops of commendations.
Rooms at Hotel THB Flora are frequently lauded for their spaciousness and suitability for families with junior suites and apartments offering additional comforts like balconies and kitchen facilities. Cleanliness is generally upheld with many appreciating the regular upkeep and modern decor. Nonetheless, some guests face issues with room maintenance, such as ants, noise or outdated features and the privacy concern in rooms facing footpaths is a noted drawback.
Cleanliness throughout the hotel is typically praised with many guests describing the premises as well-maintained and compliant with sanitation standards. Instances of insufficient cleaning, like occasional dirty sheets or neglected balconies, do exist but are rare compared to the overall positive feedback.
The staff at Hotel THB Flora are frequently singled out for their friendliness, professionalism and dedication. Guests often praise the attentiveness and helpfulness of various team members, although a few isolated incidents of unhelpful behavior, especially at the reception, have been reported. Overall, the warmth and accommodating nature of the staff significantly enhance the guest experience.
WiFi offerings receive mixed reactions. While many guests appreciate the free access and generally reliable signal, others report intermittent connectivity issues and occasional dissatisfaction with the need for extra payments in certain areas. Despite these concerns, the WiFi service is viewed as functional by most visitors.
The hotel's gym is basic and somewhat outdated but provides a functional space for a quick workout. Similarly, the pool area receives mixed reviews; guests highlight the spacious, clean and heated pools with plenty of sunbeds and a pleasant atmosphere, though some mention crowding, noise and early closure as drawbacks. Nonetheless, the well-maintained pools with sea views remain a favorite feature among many.
Perfect for families, Hotel THB Flora offers excellent facilities for children, including heated pools, a kids' pool area and a playground. The family-friendly environment, complemented by engaging entertainment programs and animation staff, ensures a relaxing and enjoyable experience for families, adding to the hotel's overall appeal.