Casas Heddy, Well-being Resort, is highly regarded for its prime location that combines tranquility with convenience. Situated in a serene neighborhood, the resort offers a peaceful retreat while maintaining easy access to the island's main attractions, including a pleasant walk to the city, ocean, and old town. The lush gardens and availability of parking further enhance the guest experience. A truly noteworthy feature is the resort's breakfast, with guests consistently praising the quality and variety of offerings. The breakfast buffet includes fresh fruits, a range of breads, and a full English breakfast, accompanied by delectable extras like mimosas and on-the-spot omelet creations. Dining experiences extend into dinner at the resort with affordable, quality buffet choices that emphasize taste and wellness.
Guest accommodations are spacious, clean, and generally comfortable, offering mini apartment-like setups with terraces or balconies. While some reviews mention room decor needing an update to meet modern expectations, the peaceful environment and overall cleanliness are well-appreciated. The resort excels in maintaining its facilities, with both rooms and open areas, including the beautiful pool, receiving high marks for cleanliness and upkeep. Additionally, the remarkable staff consistently deliver friendly, attentive service, ensuring guests' needs are met promptly and effectively. They are especially commended for their care towards guests with disabilities, enhancing the booking appeal for those requiring accessibility considerations.
Casas Heddy offers a well-equipped gym and fitness facilities, including a CrossFit area and daily fitness classes, which provide diverse workout options catering to various needs. The outdoor heated pool is a standout feature, lauded for its warmth, cleanliness, and relaxing atmosphere. While feedback on the beds is mixed, the resort's willingness to address comfort issues promptly reflects its dedication to guest satisfaction. Overall, Casas Heddy, Well-being Resort provides a harmonious blend of relaxation and exploration opportunities with excellent service, delightful dining, and exceptional wellness facilities, making it a favored destination for many travelers.
La Isla y el Mar, Hotel Boutique in Puerto Del Carmen is a highly praised destination for those seeking a peaceful and luxurious retreat. Its prime location above the old quarter and harbor offers stunning views and a welcoming, serene atmosphere, ideal for relaxation. Although the steep hill can be challenging for some and the immediate surroundings may feel less upscale, the proximity to the town center and local attractions make it a convenient base for exploring the island.
The breakfast experience at the hotel is exceptional, featuring an extensive buffet with high-quality, freshly prepared dishes and a variety of choices that cater to different tastes. The well-presented and abundant options, combined with attentive service, make breakfast a memorable part of the stay. The dinner offerings also receive high marks with themed nights and a gourmet restaurant providing delicious, meticulously prepared dishes. Despite occasional critiques about food temperature and service, the overall dining experience is highly positive.
Guests consistently praise the spacious, modern and stylish rooms which often come with terraces offering stunning sea views. The bathrooms are noted for their size and luxury, further adding to the comfortable and tranquil ambiance. Excellent cleanliness throughout the hotel, including the public areas and suites, is frequently highlighted with housekeeping staff commended for their thoroughness and friendliness.
The staff at La Isla y el Mar are a standout feature, known for their warm, helpful and professional nature. Guests frequently highlight the exceptional service and personal attention provided by team members across various departments, enhancing the overall hospitality experience.
The spa, despite some booking logistics and restricted access, offers a cozy and intimate setting with excellent facilities that contribute to a relaxing escape. The gym, though small, is well-equipped and maintained, serving its purpose effectively for most guests.
The pool area is described as beautiful and relaxing with guests appreciating the clean, heated pool and comfortable sun loungers. While the pool's size and depth may limit swimming, the tranquil ambiance and excellent poolside services make it a delightful spot for relaxation.
The adults-only policy adds to the hotel's serene and relaxing environment, making it an ideal choice for those looking to unwind without the presence of children. Overall, La Isla y el Mar, Hotel Boutique combines luxury, tranquility and outstanding service to create a memorable and enjoyable stay for its guests.
The Gloria Izaro Club Hotel in Puerto del Carmen, Lanzarote, generally receives high praise from its guests across various categories, making it a popular choice for both families and travelers seeking a blend of relaxation and exploration.
Located strategically in the heart of Puerto del Carmen, the hotel offers a central yet peaceful setting, ideal for exploring Lanzarote. Guests appreciate the proximity to the vibrant city center, stunning beaches and essential amenities like supermarkets, restaurants and bus stops. Despite being situated atop a steep hill, the serene atmosphere and beautiful views make the climb worthwhile.
The breakfast at Gloria Izaro Club Hotel is a highlight for many with a wide variety of fresh fruits, breads, cold meats and even champagne on offer. The breakfast buffet is described as excellent with high-quality, well-presented food that caters to diverse tastes. Guests particularly enjoy the made-to-order omelettes and the rich selection of both hot and cold foods.
Dinner at the hotel receives mixed but generally favorable reviews. The evening buffet is praised for its variety and quality, though some guests note inconsistencies and the exclusion of drinks from the dinner package. The overall sentiment remains positive with guests appreciating the vast selection of meals in a pleasing environment.
The rooms are consistently praised for their cleanliness, spaciousness and comfort. Guests find the modern apartments well-maintained and equipped with large terraces and comfortable beds. The daily cleaning service and fresh towels add to the appeal, although minor issues like occasional ants and noise concerns are noted.
Cleanliness is a strong point for the hotel with guests frequently describing it as spotlessly maintained across all areas. The housekeeping services are thorough, ensuring a welcoming and comfortable atmosphere throughout the stay.
The staff at Gloria Izaro Club Hotel is commended for being exceptionally friendly, helpful and accommodating. Guests consistently highlight the professionalism, attentiveness and kindness shown by the staff, which significantly enhances the overall experience.
The pool area is another highlight, praised for its cleanliness and aesthetics. Guests enjoy the large, beautiful pool and the well-maintained poolside with ample sun loungers. The family-friendly atmosphere and various amenities like a poolside bar and daily entertainment add to the positive experience, although some note the pool water can be quite cold, especially in winter months.
However, the Wi-Fi service garners mixed reviews with some guests experiencing poor, unstable connections, particularly in their rooms and around the pool area.
The beds receive mixed feedback as well. While many find them comfortable with soft and clean sheets, others express discomfort due to hard or sagging mattresses and dislike the practice of pushing two single beds together instead of providing a proper double bed.
Overall, while some guests feel the hotel falls short of its four-star rating in certain aspects, the majority find it to be of high standard and excellent value for money. The general sentiment is positive with many guests willing to return for another stay.