The staff at InterContinental Guangzhou Exhibition Center by IHG, are exceptional according to guests. They are highly attentive and go above and beyond to meet guests' needs. Chloe at the reception desk, Cathy at the breakfast area and Nico for massages are all singled out for special mention. Iris makes checking out easy and even extends invitations to stay for a show. Manager Marta is always willing to collaborate and help guests. The hotel's proactive response during the pandemic is also appreciated by guests. Overall, the staff make a stay at this hotel a truly exceptional experience.
The Shangri-La Guangzhou is highly acclaimed for its exceptional location, especially for visitors attending the Canton Fair, due to its proximity to the Pazhou Complex. This strategic positioning makes it a preferred choice for business travelers and fair attendees, blending business efficiency with easy access to downtown Guangzhou. The hotel's ambiance is noted for providing a tranquil retreat away from the city’s hustle, despite some nearby construction.
Guests are consistently impressed by the hotel's breakfast offerings, which boast a diverse and substantial menu that caters to both Western and Chinese tastes. The dining experience overall is praised for its variety, especially at the Chinese restaurant and the Horizon Club, although some diners feel the buffet pricing is steep with limited variation over consecutive nights.
Rooms at the Shangri-La Guangzhou are spacious, exceptionally clean, and often provide stunning views of the Pearl River. They are well-maintained with generous amenities, although some are beginning to show signs of age. Cleanliness throughout the hotel is highlighted as a strong point, contributing to the positive guest experience.
The staff at Shangri-La Guangzhou receive high praise for their friendliness, attentiveness, and service. Many guests appreciate the professional and courteous staff who are dedicated to making their stay comfortable, aided by good communication skills, particularly in English.
The hotel also offers excellent Wi-Fi connectivity, although some guests have experienced slow speeds. The gym and pool facilities are exceptional, offering a complete range of fitness and relaxation options, enhancing the overall guest experience.
Guests consistently report a comfortable and luxurious stay, bolstered by the exceptional comfort of the beds and the five-star service provided. The hotel's reputation for luxury and efficiency makes it an ideal choice for both business and leisure travelers. Its combination of strategic location, excellent service, and quality amenities ensures a satisfying experience, often exceeding guests' expectations.
The Ritz-Carlton, Guangzhou is a top-notch hotel with exceptional 5-star service and fantastic location. Guests have praised the luxurious, spacious and comfortable rooms with exceptional views of the Pearl River and Canton Tower. The staff, including front desk, concierge and housekeepers, have been commended for their warm, kind and friendly attitude with some going above and beyond to ensure their guests have everything they need. The outdoor pool has been described as perfect, warm and always ready for a dip with a great view of Guangzhou's skyscrapers. While breakfast wasn't perfect, guests were impressed by the pool, gym and stunning views from the rooms. Overall, the hotel receives high marks and is definitely worth a visit.
Occupying the floors 74 to 98 in the Guangzhou IFC tower, this avant-garde hotel features 344 luxurious guest rooms and suites which are amongst the most spacious and modern in the city, with unparalleled views of the Pearl River Delta.
Summary of reviews
Overall, Four Seasons Hotel Guangzhou is a luxurious, 5-star hotel with exceptional service and facilities. The prime city location offers stunning views of the Pearl River and convenient access to many attractions. The rooms are clean, comfortable, stylish and offer incredible city vistas. While breakfast receives mixed reviews, the hotel's restaurants/bar provide excellent food and drinks. Staff members are professional, supportive and go above and beyond to provide guests with a warm and welcoming experience. The swimming pool area is clean, well-maintained and an enjoyable way to relax. Despite a few minor issues raised by guests, the hotel's high standards of cleanliness and attention to detail are noteworthy. Overall, guests rave about the decadent amenities and cannot wait to return to this superb, exceptional luxury hotel brand.
Park Hyatt Guangzhou is an exceptional hotel, praised for its amazing rooms that offer spectacular views of the Pearl River and the city. The luxurious touches, spaciousness and immaculate cleanliness add to the comfort of the stay with standout bathrooms that provide a relaxing experience. The staff are the highlight of the hotel, providing exceptional service and going above and beyond to make guests feel welcome. Personalized check-in service and the staff's ability to remember guests' preferences are just some examples of their remarkable attention to detail. Despite some negative feedback, guests mostly find the rooms to be spacious, private and perfect for their needs. While some feel the price is on the expensive side, most agree that the luxurious and comfortable stay is well worth it.
The Sheraton Guangzhou Hotel is a top choice for travelers visiting Guangzhou due to its fantastic location at the center of the city, connected to a shopping mall and with direct access to the adjacent metro station. Guests appreciate the great view and convenient location, which is perfect for shopping and near to different attractions. The breakfast buffet has many choices every day and is very good with both local and western fare. The hotel's rooms are clean and spacious with comfortable beds and tidy bathrooms with bathtubs. The hotel is known for its cleanliness and guests appreciate the comfortable beds and quiet atmosphere. The staff is wonderful, friendly and helpful with many guests highlighting specific staff members who went above and beyond to assist them. The pool area is fantastic with an exterior, outdoor swimming pool complete with fountains and music playing and guests can enjoy the heated pool or relax on the rooftop pool, which offers stunning views. Overall, the Sheraton Guangzhou Hotel is a clean and comfortable option in Guangzhou with excellent service and helpfulness throughout the stay.
Leeden Hotel Guangzhou consistently receives positive reviews for its prime location in the bustling district of Zhujiang New Town, ideal for both business and leisure travelers. The hotel's proximity to the metro station and notable city attractions, including the Canton Fair, offers guests convenience and easy access to a vibrant array of dining and entertainment options. The surrounding area is safe and lively, adding to the overall appeal for visitors.
Guests commend the breakfast experience, which primarily features Asian cuisine with a variety of delicious options, including porridge and freshly cooked eggs. The breakfast buffet offers a mix of Chinese and Western dishes, although there is room for improvement in expanding Western selections. Nevertheless, it provides good value and a satisfying start to the day.
Dining options at the hotel are well-received, with the on-site Chinese restaurant praised for its quality food and pleasant ambiance. Reasonably priced meals and helpful staff enhance the dining experience. Additional nearby restaurants, such as the recommended Japanese establishment, enrich the culinary experience for guests.
Rooms at Leeden Hotel are often highlighted for their cleanliness, spaciousness, and comfort. Guests appreciate modern amenities and the attention to detail in maintaining a tidy environment. While some reviews mention occasional smoke odor or dated rooms, the overall standard remains high. The well-maintained facilities and appealing decor provide a relaxing retreat.
The hotel consistently demonstrates a high standard of cleanliness and comfort, with attentive housekeeping ensuring a welcoming environment. The friendly and professional staff contribute significantly to a positive guest experience, offering assistance with requests and creating a hospitable atmosphere.
Mixed reviews appear for the Wi-Fi services, with many guests appreciating the stable and free internet connection. However, some report inconsistent network issues, suggesting a need for improvement. The gym facilities are highly praised, described as extensive and well-equipped, though access requires a voucher. Similarly, the indoor pool is well-maintained and adds to the hotel's fitness amenities.
The beds receive excellent feedback for their comfort, contributing to a restful stay despite minor preferences for additional pillows. The hotel blends modern, clean accommodation with value pricing, appealing especially to budget-conscious travelers who appreciate amenities comparable to those at four-star or even some five-star hotels.
Leeden Hotel Guangzhou stands out as an excellent choice for business travelers, thanks to its strategic location, convenient access to the metro, and services such as complimentary shuttle trips to the Canton Fair. The hotel efficiently supports business needs, offering a comfortable and cost-effective environment with exceptional service. Overall, Leeden Hotel Guangzhou provides a reliable and comfortable stay, combining convenience, value, and quality service to meet the expectations of diverse guests.
Baiyun Hotel Guangzhou is a great choice for those looking for a hotel in the heart of Guangzhou. The hotel's location is highly praised by guests with many describing it as convenient and close to many establishments, including a metro station. The rooms are spacious and cozy with recent renovations adding to the overall ambiance of the hotel. While some facilities may appear a tad old, guests agree that the rooms are comfortable and perfect for a good night's rest. The staff at Baiyun Hotel Guangzhou are friendly, helpful and provide exceptional service, making it an ideal choice for those looking for a hotel with great service. Overall, Baiyun Hotel Guangzhou is highly recommended for its excellent location, comfortable rooms and exceptional service.
DoubleTree by Hilton Guangzhou is highly praised for its exceptional staff, who are friendly, helpful and fluent in English. The Executive Club staff, especially Kiko, received particular praise. Guests appreciated the warm welcome with hot cookies upon check-in. The hotel's environment, dining experience and sales team were also praised. The service was described as gentle, attentive and timely in handling guest inquiries. Susan, the director, was commended for her hard work and enthusiasm. Overall, the staff displayed great service and attentiveness with only minor issues reported during the check-in process.
If you're looking for an ideally situated hotel with stunning views and an authentic old-town feel, the White Swan Hotel is the place for you. While the breakfast options received mixed reviews, many praised the delicious dim-sum and freshly-made fruit juices. The spacious and modern rooms with stunning river views were also highly praised with guests remarking on the well-equipped bathrooms and comfortable beds. The high level of cleanliness and the top-notch staff were also widely acknowledged with many appreciating the friendly, attentive and well-trained personnel. Though some minor issues were noted, the overall quality of the hotel seemed to be of the highest standard, making the White Swan Hotel a great choice for travelers seeking a clean, well-maintained and welcoming accommodation option.
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