Mackay, 166-170 Nebo Road-21.15543,149.164373(Show on Map)
7.0
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Reef Resort Motel receives praise for its prime location, offering guests convenient access to essential amenities, dining options, and the nearby hospital. Its setting on the main strip provides a welcoming and central base for both short and extended stays. Guests appreciate the spacious and air-conditioned rooms, which contribute to a pleasant experience amidst this easily accessible environment.
The rooms are noted for their spaciousness and cleanliness, with comfortable beds that aid in relaxation. While some rooms show signs of aging, regular housekeeping maintains a tidy atmosphere, facilitating a positive stay for many travelers. However, aspects of housekeeping and room upkeep have room for improvement, with reports of inadequate cleaning in some areas.
The staff at the motel are highly regarded for their friendliness and helpfulness, with guests frequently commenting on the warm and welcoming environment fostered by the team. This positive interaction significantly enhances the overall guest experience.
Feedback on the beds is more mixed. While some guests find the firm beds comfortable and conducive to a good night's sleep, others report discomfort, citing issues with hardness and lack of support, leading to a less restful experience for some.
Overall, the Reef Resort Motel presents a generally positive lodging option with its excellent location, spacious rooms, and hospitable staff. Enhancements in cleanliness and addressing bed comfort concerns could further improve guest satisfaction.
Categories
Pool
This motel features an outdoor pool and pool loungers. Its consistent appeal suggests a satisfactory level of comfort and service.
Outdoor Pool
Parking
Reef Resort Motel provides free self parking and free private parking on-site. Notably, it offers free parking specifically for RVs, buses, and trucks, accommodating larger vehicles.
Outdoor Pool
Room Types
One-Bedroom Suite with Spa BathThis larger air-conditioned suite features a spa bath and a flat-screen TV. It also has a seating area, a minibar and tea and coffee making facilities.
Please note that there is no capacity for additional guests.
Queen RoomThis air-conditioned room features a flat-screen TV. It also has a minibar and tea and coffee making facilities.
Please note that there is no capacity for additional guests.
Twin RoomThis air-conditioned room features a flat-screen TV and tea and coffee making facilities.
Please note that the price is based on 2 adults and 1 child or 3 adults. Please note that there is no capacity for additional guests.
Family SuiteThis air-conditioned suite features a minibar and a flat-screen TV. It has a seating area and tea and coffee making facilities.
Please note that the price is based on 2 adults and 3 children or 5 adults. Please note that there is no capacity for additional guests.
Guest Reviews
7.0
Good
Review Summaries
Location
The Reef Resort Motel boasts a prime location that garners praise from guests. Positioned conveniently near the Shamrock Hotel and close to essential amenities such as supermarkets and service stations, its accessibility is highlighted consistently. Situated on the main strip, the motel is central to guests’ needs, providing easy access to various dining options for breakfast, lunch, and dinner. Additionally, proximity to the hospital makes it an ideal choice for those with medical appointments. The location is not only great for overnight stays but also offers a welcoming and friendly environment, further complemented by spacious, air-conditioned rooms. This clean and well-kept venue ensures a pleasant experience amidst an excellent setting that is conveniently close to everything necessary for a comfortable and stress-free stay.
Rooms
The rooms at Reef Resort Motel stand out for their spaciousness, offering ample bench space and generous room sizes that add to the overall comfort. Guests appreciate the clean and inviting atmosphere, complemented by comfortable beds that contribute to a restful stay. The accommodations are described as quiet, enhancing the sense of relaxation. While some rooms might show signs of aging, the convenient location and attention to cleanliness make it a suitable choice for travelers looking for a comfortable base. Regular servicing of the rooms ensures that cleanliness is maintained, adding to the overall positive experience.
Beds
At the Reef Resort Motel, guest reviews present a mixed landscape regarding bed comfort. On the positive side, several guests have noted the beds as being firm and comfortable, which suited their preferences and provided a good night's sleep. However, the feedback also reveals significant concerns. Many guests describe the beds as extremely hard and uncomfortable, likening the experience to sleeping on cement or the ground. Some specifically mentioned the beds causing sore backs due to lack of support, while others found the beds to be creaky or itchy. In general, while a few guests appreciated the firmer beds, most found them to undermine their comfort during their stay.
Cleanliness
Nestled conveniently in a central location, Reef Resort Motel offers a generally clean and comfortable environment for guests seeking a quiet retreat. Many visitors appreciate the rooms' tidiness and the overall cleanliness that aligns well with their travel needs. However, some aspects of the motel's upkeep have left guests desiring improvements. In particular, issues with housekeeping have been noted, including instances of leftover food items, inadequate cleaning in bathrooms, the presence of mold, and a need for basic amenities like plates and cutlery. Although these concerns have been flagged, it is worth noting that the motel's calm ambiance and proximity to key attractions add to the appeal for many travelers. Addressing these maintenance and cleanliness challenges could significantly enhance the guest experience at Reef Resort Motel.
Staff
Reef Resort Motel is distinguished by its consistently friendly and helpful staff, earning high praise from guests. The team, including management, fosters a welcoming environment that enhances the overall guest experience. Many reviews highlight the amiable nature of the staff, with guests often commenting on the lovely greetings they receive upon arrival. Despite one mention of less favorable reception, the prevailing sentiment is one of warmth and accommodation, making the motel a recommended choice for travelers seeking hospitable service.
FAQ
Yes, Reef Resort Motel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Reef Resort Motel.
No, Reef Resort Motel doesn't allow dogs.
Yes, parking facilities are available at Reef Resort Motel.
