InfoSummary of reviewsLanai Riverside Apartments in Mackay stands out as a prime choice for travelers due to its exceptional location and high standards. Situated centrally, the apartments offer easy access to shopping centers, dining options, and natural attractions, making it ideal for both leisure and business travelers. Guests frequently admire the tranquil river views from the apartments, which provide a beautiful setting for relaxation.
The apartments are noted for their spaciousness and modern, well-furnished interiors, catering effectively to families and larger groups with options ranging from two-bedroom to grand three-bedroom accommodations. Visitors appreciate the full kitchen and laundry facilities, which enhance the convenience for extended stays. Cleanliness is a consistent highlight, as the apartments are praised for their immaculate and well-maintained state, providing a hygienic environment.
The staff at Lanai Riverside Apartments earn high marks for their friendliness and professionalism. Their attentive service and warm hospitality contribute significantly to a pleasant guest experience, ensuring that all needs are met with a smile. The inviting swimming pool, known for its cleanliness and picturesque setting by the river, is a favored amenity that complements the overall appeal of the property.
While there are some mixed reviews regarding bed comfort, most guests find the accommodations inviting and comfortable. The excellent service provided by the staff mitigates any minor issues, solidifying the apartments' reputation as a relaxing and memorable place to stay. With superb facilities and a high level of service, Lanai Riverside Apartments continues to be a favored choice for visitors to Mackay, offering great value and a standout experience. Show more
InfoSummary of reviewsMantra Mackay is highly regarded for its prime location, offering stunning views overlooking the marina and harbour. Guests appreciate its proximity to local amenities such as beaches, restaurants, and bars, and often highlight the tranquil ambiance resulting from its slightly out-of-town position. The hotel's spacious and comfortable rooms, complemented by excellent facilities and friendly staff, contribute significantly to a positive guest experience.
Dining at Mantra Mackay receives glowing reviews, particularly for breakfast and dinner at the restaurant Latitude 21, which offers flavorful and high-quality meals alongside beautiful views of the harbour. The à la carte breakfast is well-praised for its generous portions and value, setting a pleasing start to the day. While the dining experience is mostly excellent, the restaurant's closure on Mondays and Tuesdays might require some planning.
The spacious rooms are frequently praised for their cleanliness and comfort, offering guests stunning views from the balconies. While some mention that the rooms could benefit from updates and minor maintenance, these issues are generally offset by the hotel's fantastic location and accessibility, catering to various needs, including those requiring wheelchair access. Cleanliness is emphasized in positive reviews, although some areas could use more attention.
The staff at Mantra Mackay are consistently highlighted for their warm hospitality and efficiency. Guests appreciate their helpfulness and friendly demeanor, which enhances the overall experience. Specific individuals, like Loisan, leave memorable impressions, contributing to the hotel's welcoming atmosphere.
The pool area offers a refreshing escape with its large, heated pool and picturesque harbour views, particularly during warmer months. Despite occasional maintenance needs and limited accessibility due to early closures or restricted availability, the pool remains a favored feature for families and leisure-seekers.
Parking at Mantra Mackay presents a mixed experience; while it offers plenty of free parking opportunities, some guests face challenges with limited spaces and cleanliness concerns. Nevertheless, the parking convenience, paired with the hotel’s strategic location, adds to the overall appeal.
Guests frequently commend the comfort of the beds, with cozy king-size options enhancing sleep experiences. Although some individual reviewers note harder mattresses, the majority appreciate the bedding comfort alongside the delightful combination of stunning views and delicious dining.
Overall, Mantra Mackay is recognized for delivering a memorable stay with its captivating views, exceptional dining, and outstanding service, making it a favorable choice for travelers seeking both relaxation and convenience. Show more
InfoSummary of reviewsRydges Mackay Suites, located in the heart of Mackay, offers guests an ideal blend of comfort, convenience, and hospitality, making it a standout choice for both leisure and business travelers. Boasting a prime central location, the hotel provides easy access to Mackay's vibrant dining, shopping, and entertainment scenes, allowing visitors to immerse themselves in local delights with ease. The hotel is frequently praised for its spacious, clean accommodations featuring state-of-the-art amenities, making it suitable for longer stays and family trips alike.
Guests consistently highlight the friendly and helpful staff, whose exceptional service enhances the overall experience. On-site dining options, particularly the Moss on Wood restaurant, garner positive reviews for their quality breakfast and dinner offerings, while room service maintains high standards, providing convenience and culinary delight. The comfortable and well-appointed rooms, equipped with amenities like kitchens and laundry facilities, cater well to families and business travelers, ensuring a pleasant and practical stay.
The hotel’s commitment to cleanliness is evident, with rooms regularly described as immaculate and well-maintained. In addition to comfort, features like plush bedding contribute to restful sleeps, making it a preferred choice for those seeking a relaxing retreat. While the indoor pool receives mixed feedback about its temperature and design, many guests appreciate its availability for a refreshing dip.
Business travelers find Rydges Mackay Suites especially accommodating, thanks to its strategic location and facilities conducive to work-related activities. The convenience of free and secure parking, though occasionally crowded, adds to the hotel's appeal, as does its thoughtful accessibility for individuals with mobility needs.
Overall, Rydges Mackay Suites is recommended for its prime location, exceptional service, and superb amenities. Whether visiting for business or leisure, it offers a reliable and satisfying experience, often described as a home away from home, with a harmonious blend of comfort and accessibility right in the heart of Mackay. Show more
InfoSummary of reviewsLocated in a prime central area, The Marco Polo boasts a perfect location that grants guests easy access to various attractions, shopping centers, restaurants and shops, all while maintaining a quiet ambiance despite being just off the main road. This makes it an ideal spot for both short stays and longer visits.
The staff at The Marco Polo are consistently praised for their friendliness and helpfulness, creating a welcoming atmosphere from check-in to check-out. Guests often return to the hotel, highlighting their satisfaction with the service and the quality of the facilities. Particular commendations go to the management with names like Bernie standing out for their exceptional hospitality.
The rooms receive high accolades for their beauty, cleanliness, spaciousness and modern, tasteful coastal decor. Guests repeatedly mention the comfort of the beds, describing them as super plush and incredibly soft—so much so that leaving the room becomes a challenge. The rooms also offer thoughtful facilities, including better-quality Twinings tea, comprehensive sets of cutlery and plates and views such as sunsets seen from the bathroom window.
Cleanliness is another strong point with reports of spotless accommodations and high standards of hygiene. Modern, recently refurbished rooms contribute to the overall comfort and satisfaction of the guests. Despite minor issues like occasional strong smells of bleach, the hotel consistently maintains a reputation for cleanliness.
The parking facilities are positively reviewed for their convenience with many guests appreciating the undercover parking directly outside their rooms. This ease of access adds to the overall hassle-free experience, even though some mention the parking spaces can be tight.
In summary, The Marco Polo stands out due to its excellent location, clean and comfortable rooms, exceptionally friendly staff and convenient parking facilities. The hotel's combination of factors makes it a highly recommended choice for visitors, promising a memorable and pleasant stay. Show more
InfoSummary of reviewsIbis Mackay is highly regarded for its convenient location adjacent to Mackay Airport, making it exceptionally suitable for business travelers, flight stopovers and early or late flights. The hotel's 24/7 reception, onsite restaurant and bar add to its convenience, allowing guests easy access to dining without venturing far. Clean, comfortable rooms, though sometimes considered small for extended stays, provide a restful night's sleep and are well-maintained, quiet and modern with essential amenities like tea and coffee making facilities.
The breakfast service, although mixed, wins praise for its variety and quality, despite occasional issues with early replenishment and coffee quality. Dinner receives largely positive feedback with compliments on the food's taste and the dining atmosphere, though there are mentions of high prices and slow service at times.
Cleanliness is a standout feature at Ibis Mackay with both rooms and communal areas described as spotless and comfortable. Guests appreciate the modern and minimalist décor, enhancing their overall experience. The friendly, helpful staff receive consistent praise for their professionalism and accommodating nature, contributing significantly to the hotel's welcoming atmosphere.
While the Wi-Fi has mixed reviews with some noting its reliability and others struggling with connectivity, the gym offers basic facilities but could benefit from better maintenance. Parking is generally appreciated for being free and secure, although some guests suggest improved organization.
The beds at Ibis Mackay are frequently highlighted for their incredible comfort, ensuring a restful sleep, despite occasional remarks on softness levels. Overall, the hotel's amenities, soundproof rooms and practical features make it a top choice for both business and leisure travelers, reinforcing its strong four-star rating. Adjustments to minor issues with Wi-Fi, breakfast replenishment and gym maintenance could further enhance the guest experience. Show more
InfoSummary of reviewsTropic Coast Motel in Mackay is celebrated for its strategic location, clean accommodations, and attentive service, making it a top choice for travelers. Guests value the motel's convenient access to essential amenities and local attractions, including supermarkets, service stations, and dining options, all within a short walking distance. Despite its central position, the area remains quiet, offering a peaceful stay with nearby services available 24 hours. The ease of finding the motel and its proximity to entertainment venues and shopping centers further enhance the guest experience.
The rooms are spacious, well-equipped, and clean, providing a welcoming and comfortable environment. Families appreciate the functionality of the amenities, such as fridges and microwaves, although the décor reflects a slightly outdated style. Guests generally find the beds comfortable, contributing to restful sleep, though there are mixed reviews on bed comfort. Some minor issues, like unclean showers, are overshadowed by the overall high standards of cleanliness, which accommodates both leisure and business travelers.
The outstanding service from the staff adds a personal touch, creating an inviting atmosphere from the moment guests arrive. The friendly, approachable team, including management, consistently provides exceptional support and meets guest needs, enhancing the overall experience. Their ability to handle unforeseen circumstances with compassion and efficiency makes Tropic Coast Motel a preferred choice for repeat visitors.
Tropic Coast Motel combines great value with comfort and convenience, making it ideal for anyone visiting Mackay. The commendable cleanliness, excellent staff service, and comfortable beds ensure a positive and memorable stay, contributing to its reputation as a highly recommended accommodation. Show more
Quest Mackay on Gordon is a tropical oasis situated in the heart of Mackay, offering guests a vibrant yet laidback escape. The hotel's prime location provides easy access to nearby shops, cafes, restaurants and world-renowned attractions like the Great Barrier Reef, Keswick Island and Eungella National Park. The hotel features stylish and comfortable serviced apartment-style rooms, complete with kitchen facilities, catering to both leisure and business travelers. Additionally, Quest Mackay on Gordon offers meeting and conference spaces, including boardrooms, workshop spaces and exhibition halls, ensuring that every event is a success. With its ideal location, comfortable accommodations and ample event space, Quest Mackay on Gordon is a tropical paradise worth exploring.
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Summary of reviewsQuest Mackay on Gordon is a modern hotel located in the heart of Mackay, offering guests a convenient and central location for both business and leisure travel. The hotel provides easy access to shops, restaurants and local amenities with excellent views of the city center. The rooms are clean, spacious and well-equipped with comfortable beds and kitchenettes. The staff is exceptional with many guests praising their friendliness and helpfulness. The rooftop pool is fantastic, although some guests noted that it needs tiling again. The underground parking is secure, although some guests had difficulty finding suitable spaces for larger vehicles. While some guests found the beds to be uncomfortable, most agree that the rooms themselves are clean and spacious. The hotel may not be the best choice for elderly guests, as the rooms are small and using the lift can be challenging. Overall, Quest Mackay on Gordon is a great choice for those seeking clean and comfortable accommodation in a convenient location. Show more
InfoSummary of reviewsMackay Adventure Lodge is celebrated for its exceptional blend of modern convenience and adventurous spirit, making it an ideal choice for travelers seeking both excitement and tranquility. Located next to a wake park, it attracts wakeboarding enthusiasts while offering a peaceful escape from the city center. Guests appreciate the quiet and clean environment, enhanced by friendly service. The user-friendly app for facility access adds to the lodge's modern charm, and various transportation options help navigate its somewhat remote location.
The breakfast offerings are particularly impressive, featuring a generous spread with a variety of options that exceed typical hostel fare. Muesli varieties, fresh fruit, and more ensure satisfaction, with guests praising the incredible and clean presentation. Though there are minor suggestions for more variety, the breakfast consistently contributes to the lodge's warm reputation.
Rooms at Mackay Adventure Lodge provide a cozy retreat, combining comfort with modern amenities. Guests frequently commend the cleanliness and functionality of the accommodations, with comfy beds and en-suite bathrooms adding convenience and privacy. While some rooms are compact, the overall experience is highly favorable, particularly with spacious communal areas like the kitchen and TV space creating a homely atmosphere. The pool area is a highlight, offering relaxation and enhancing the guest experience.
Cleanliness is a standout feature, with the lodge's brand-new, well-maintained facilities fostering a welcoming atmosphere. The spotless interiors, along with the contemporary design, make it a preferred choice for travelers. The friendly and attentive staff further enrich the experience, consistently highlighted for their responsiveness and accommodating nature. The reception staff, notably Amanda, and the owners are praised for their kind demeanor, contributing to the lodge's inviting environment.
Overall, Mackay Adventure Lodge offers standard yet comfortable accommodations, with beds that provide a restful night's sleep. The lodge's spacious kitchen and TV area complement the cozy bedding environment, ensuring relaxation and ease. Whether for short-term or long-term stays, guests find Mackay Adventure Lodge a memorable destination, largely due to the personal connections fostered by the staff and the peaceful yet adventurous setting. Show more
InfoSummary of reviewsAlara Motor Inn in Mackay garners high praise across multiple categories, making it a popular choice among travelers. Nestled in a central location on Nebo Road, it offers convenient access to the city center, shops, restaurants and local attractions like the Botanical Gardens. Proximity to the airport, hospitals and other amenities such as IGA and outdoor events add to its appeal. Although some guests mentioned noise from the main street and parking challenges for larger vehicles, its central position and handy access make it attractive for both short and extended stays.
The breakfast offerings at Alara Motor Inn are frequently highlighted for their exceptional quality and value. Guests commend the complimentary breakfast, noting it exceeds expectations with delicious, abundant options such as the big breakfast and Eggs Benedict. Families appreciate the breakfast basket and welcoming hosts, while room service adds further convenience. Despite minor suggestions for improvements, the positive reviews reflect a standout morning meal experience.
Dinner at the on-site Jimmy D's restaurant also receives accolades for its fantastic, high-quality food. Guests recommend the steak, pork rib specials and pizza French toast, enjoying generous portions and tasty dishes. The restaurant's proximity to rooms and easy room service options add to its convenience, making dining at the Alara Motor Inn a memorable experience.
Guest rooms frequently impress with their spaciousness, modern amenities and cleanliness. Visitors appreciate the large, bright rooms equipped with contemporary TVs, air conditioning and clean bathrooms. Comfortable beds and thoughtful extras like a microwave and family-friendly interconnecting rooms contribute to a cozy stay. The pet-friendly options with non-carpeted floors and additional touches such as fruit platters further enhance guest satisfaction.
Cleanliness is consistently praised with numerous mentions of spotless, well-maintained rooms. Housekeeping staff earn recognition for their efforts, ensuring a tidy and fresh environment across both standard and pet-friendly accommodations. This high standard of cleanliness, combined with modern amenities, leaves a lasting positive impression.
The staff at Alara Motor Inn are renowned for their friendly, welcoming demeanor and excellent service. Guests frequently mention the helpful receptionists and accommodating owners. The team’s efficiency and attentiveness enhance the overall guest experience, making visitors feel valued and cared for throughout their stay.
Additional amenities like the beautiful outdoor pool surrounded by lush gardens and the generous parking facilities receive favorable reviews. The pool area is described as serene and well-maintained, offering a refreshing escape. Ample undercover parking with spacious car spots adds convenience, despite the lack of allocated spaces.
The beds in the Alara Motor Inn are widely praised for their comfort, contributing to restful sleep. While a few guests mentioned varied preferences in mattress firmness, the majority enjoy a comfortable and relaxing sleeping experience.
The motel maintains a four-star standard with many guests comparing it favorably to five-star accommodations. Attention to detail, superb value and exceptional service make it an outstanding lodging choice. Accessibility features are commendable, providing easy access for guests with disabilities, including user-friendly parking and disability bathrooms.
The pet-friendly amenities make Alara Motor Inn a haven for pet owners with thoughtful touches like pet beds, water bowls and grassed play areas enhancing the stay for both pets and their owners. Overall, Alara Motor Inn's combination of excellent service, high-quality amenities and welcoming atmosphere ensures a comfortable and enjoyable stay for all guests. Show more
InfoSummary of reviewsShamrock Gardens Motel consistently receives glowing reviews and is highly recommended by its guests. Its excellent location makes it ideal for attending sporting events with easy access to major roads, nearby shopping, entertainment options and attractions such as a casino and tavern.
Cleanliness is a standout feature of Shamrock Gardens Motel with the property being described as spotless and well-maintained, both inside and out. Visitors appreciate the spacious, tidy and comfortable rooms, many of which include practical amenities like kitchenettes, washing machines and dryers, beneficial for longer stays. The beds are frequently praised for their comfort and quality, contributing to a restful stay.
The motel’s dining options also shine with the on-site restaurant receiving special commendations for its exceptional meals. Guests enjoy the delicious, quick service of the bistro and a well-reviewed bar and restaurant attached to the motel, adding to the convenience. The complimentary continental breakfast is frequently highlighted for its ample variety and good value, providing a flexible and enjoyable start to the day.
The pool area adds to the motel’s charm, offering a clean and visually pleasing space for a refreshing swim. The parking facilities are equally commendable with guests appreciating the easy access, ample space and security provided by undercover spots.
The staff at Shamrock Gardens Motel receive high praise for their exceptional service, described as friendly, helpful and accommodating. The reception staff, particularly individuals like Chelsea, ensure smooth check-ins and quickly address any concerns, further enhancing the welcoming atmosphere.
Overall, Shamrock Gardens Motel delivers excellent value, a welcoming environment and a pleasant stay for visitors, making it a preferred choice among travelers. Show more
InfoSummary of reviewsMackay Seabreeze Apartments presents a delightful accommodation experience in Mackay, appreciated for its serene oceanside location near Lamberts Beach. Guests often highlight the convenient access to the beach, providing opportunities for leisurely walks and relaxation. The setting is complemented by its proximity to a charming tavern and dog-friendly amenities, making it an idyllic choice for pet owners seeking tranquility away from the city's bustle while remaining a short drive from the town center.
Dining at Mackay Seabreeze Apartments receives high praise, with guests enjoying delicious meals amidst scenic beachfront views. The bar and restaurant offer a delightful culinary experience, featuring well-cooked dishes such as grilled Barra salad. Both on-site dining and room service options add to the comfort and flexibility of the stay, contributing to the overall ease and enjoyment for families.
The spacious rooms consistently receive commendation for their size and cleanliness, providing a comfortable environment enhanced by amenities like air conditioning, kitchenettes, and laundry facilities. Guests appreciate the cleanliness of the apartments, with rooms described as immaculate and well-maintained, ensuring a pleasant stay. Staff contribute significantly to the positive experience, known for their friendliness and dedication to guest satisfaction, enhancing the welcoming atmosphere and aiding with efficient service, even for special occasions.
Although the pool area experiences mixed feedback regarding upkeep, it remains popular among families for its fun factor, complementing the family-friendly environment. The pet-friendly approach further extends to dining and accommodation, allowing guests to enjoy the company of their furry friends without compromise.
Overall, Mackay Seabreeze Apartments offers a well-rounded and pleasant accommodation choice for travelers, combining the charm of an oceanside location with excellent service, cleanliness, and family-friendly amenities. Whether staying for a short visit or a longer vacation, guests find the apartments a commendable choice for relaxation and enjoyment. Show more
InfoSummary of reviewsBeachside Boutique Motel Mackay consistently garners positive feedback from guests, primarily due to its prime location, exceptional cleanliness, and excellent service. Situated conveniently near a picturesque long beach, the motel offers a quiet and peaceful retreat while also providing easy access to local amenities, parks, and dining options. Guests appreciate the modern and clean decor of the spacious rooms, which come well-appointed with thoughtful amenities to enhance their stay.
The motel is renowned for maintaining high standards of cleanliness, with rooms described as immaculate and well-maintained. This attention to cleanliness contributes significantly to creating a relaxing environment. Additionally, the warm and friendly staff, particularly Tina and Helen, receive consistent praise for their welcoming and efficient service, ensuring guests feel genuinely cared for throughout their visit.
The accommodations provide a comfortable backdrop for a pleasant getaway, further supported by the motel's convenient location near both the beach and the airport. While breakfast options can be varied, it is recommended that guests submit their choices promptly to fully enjoy this service.
Though feedback on the beds varies, with some guests finding them too firm for personal taste, others appreciate the supportive sleeping surface they provide. Overall, Beachside Boutique Motel Mackay stands out as a top choice for those seeking a well-rounded, clean, and comfortable stay by the coast, complemented by excellent service and an enviable location. Show more
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InfoSummary of reviewsWindmill Motel & Events Centre is highly regarded for its prime and convenient location, making it an ideal choice for various activities in Mackay. The proximity to essential services like hospitals, shopping centers and fuel stations, while still being situated off the highway for a quiet and restful stay, ensures accessibility without the city noise. The scenic surroundings, including lake access for some rooms, further enhance the tranquil environment. The central location facilitates short drives to town, local shops and the city center, making it a convenient base for all travelers.
The breakfast experience at the motel receives frequent commendations, described as delicious, well-cooked and offering great coffee. While there are occasional issues with availability and pricing, the overall sentiment leans towards a quality breakfast experience. The on-site restaurant is also praised for excellent dinners with fresh local options and generous portions, served in a beautiful ambiance with prompt and friendly service.
Guests consistently appreciate the spacious and comfortable rooms, highlighting cleanliness and the presence of practical amenities like refrigerators and microwaves. Though some rooms may feature dated décor, the high standard of cleanliness and comfort prevails. Families particularly benefit from spacious accommodations and the quiet environment ensures a restful night.
The hotel staff is often described as super friendly, helpful and professional, significantly enhancing the guest experience. Although the WiFi service has mixed reviews, many guests find it satisfactory for their needs. Parking facilities receive positive feedback for being plentiful and convenient, ensuring a hassle-free experience.
The beds at the motel are frequently highlighted for their comfort, ensuring a good night's sleep with descriptions of "super comfortable" and "extraordinary bed" being common. The outdoor pool is another standout feature, praised for its cleanliness, kid-friendly amenities and the relaxing deck area.
Overall, Windmill Motel & Events Centre offers clean facilities, comfortable rooms, friendly staff and a range of amenities that contribute to a convenient, pleasant and restful stay, making it a reliable choice for travelers in the Mackay area. Show more
InfoSummary of reviewsThe Resort at Dolphin Heads is highly celebrated for its prime beachfront location, providing guests with stunning oceanfront views and a serene, picturesque backdrop perfect for relaxation. The resort's proximity to the water, amidst a tranquil and cool ambiance, coupled with well-maintained facilities, enhances its appeal as an ideal retreat. Families particularly appreciate the family-friendly atmosphere, ample amenities for children and welcoming staff, contributing to a pleasant overall experience.
The breakfast experience at the resort receives mixed feedback mainly due to inconsistent availability and unpredictable service hours. However, when available, the breakfast is generally described positively for its quality. Similarly, the dining experience for lunch and dinner is praised for its delicious and well-priced meals, although issues with the restaurant's operating hours and service consistency are noted.
Regarding accommodations, the resort offers spacious rooms with practical amenities and breathtaking sea views, although several guests point out the need for updates and maintenance. Mixed reviews about cleanliness suggest that while some areas and rooms are very clean, others require a more thorough cleaning regimen.
The staff at The Resort at Dolphin Heads are generally highly regarded for their friendliness and helpfulness, contributing significantly to positive guest experiences. However, service inconsistencies, particularly in the restaurant and bar areas, were occasionally highlighted.
While the resort offers a serene escape, the lack of WiFi in rooms and limited connectivity around the property may be a drawback for some guests. The outdoor pool area is a standout feature, praised for its beautiful design, cleanliness and amazing views, making it a popular spot for relaxation and swimming.
In summary, The Resort at Dolphin Heads provides a memorable stay with its prime location, spectacular views and commendable staff, although improvements in dining service, room maintenance and cleanliness could enhance the guest experience further. Show more
InfoSummary of reviewsThe Mackay Resort Motel is a popular choice among travelers, offering a well-rounded and positive experience. Centrally located in the heart of Mackay, the motel provides easy access to urban amenities, dining options, and major attractions, making it ideal for both leisure and business travelers. Guests appreciate its quiet environment and well-maintained property, featuring spacious and clean rooms. The exceptional customer service stands out, with stories of staff going above and beyond to accommodate guests' needs.
Dining at the motel is highly praised, with generous breakfast portions and delicious dinner offerings that include standout dishes like the Laksa. The restaurant, complemented by a bar, delivers quality meals with superb presentation. The rooms are lauded for their comfort, particularly the beds, which are described as exceptionally comfortable and conducive to a restful sleep. The motel also features a lovely pool and reliable, high-speed Wi-Fi, enhancing the overall guest experience.
Cleanliness is consistently noted, with visitors commenting on the meticulous upkeep of rooms and facilities. The friendly and professional staff are frequently highlighted for their welcoming nature and willingness to exceed guests' expectations. While parking receives mixed reviews due to the lack of designated spots, it is generally seen as satisfactory given its free availability.
Overall, Mackay Resort Motel leaves a lasting impression with its excellent facilities, exceptional service, and great value for money, making it a highly recommended choice for those visiting the area. Show more
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InfoSummary of reviewsOaks Mackay Rivermarque Hotel is favorably reviewed for its prime location in the heart of Mackay, offering easy access to the CBD, Caneland Shopping Centre, nearby restaurants and scenic river walking tracks. Guests appreciate the convenience of walking to various food outlets and bars, making it an inviting option for both leisure and business travelers. The hotel's self-parking and friendly, helpful staff add to its appeal.
The breakfast at the hotel earns mixed reviews, but many guests praise the food quality and commend staff, particularly for their exceptional service. The restaurant is generally well-regarded for its food and atmosphere, although there are occasional inconsistencies in availability, particularly during weekends and holidays.
Room accommodations are broadly appreciated for their spaciousness, cleanliness and modern amenities. Many guests find the rooms comfortable and well-maintained, though some issues with maintenance and room setup inconsistencies are noted. Despite these issues, hotel staff receive positive feedback for their prompt and attentive service in resolving concerns.
Cleanliness is a highlight with many guests remarking on the tidy rooms and well-maintained facilities. However, occasional lapses in housekeeping are mentioned, such as mould, musty smells and maintenance issues like stained carpets.
The hotel's staff consistently receive praise for their friendliness, helpfulness and professional demeanor, significantly enhancing guest experiences. Individual staff members are often highlighted for going the extra mile to ensure a pleasant stay.
Wi-Fi at the hotel presents mixed experiences; while some guests find it functional and reliable, others face challenges with connectivity and speed. The gym is similarly reviewed with guests appreciating its cleanliness and equipment, but noting the need for some upgrades and more consistent maintenance.
The pool area is well-liked for its cleanliness and views, although some guests mention it can be cold and occasionally not well-maintained. Parking is generally seen as convenient and secure, though some guests point out additional costs for secure options and limited free parking.
Beds at the hotel receive largely positive feedback for comfort, though there are some complaints about larger beds being composed of two single mattresses and variability in quality.
Overall, the Oaks Mackay Rivermarque Hotel offers a modern and comfortable stay, praised for its excellent location, clean facilities, friendly staff and various amenities. While some areas such as Wi-Fi and restaurant availability could benefit from improvement, the overall guest experience aligns well with the high standards of a four-star establishment. Show more
InfoSummary of reviewsCountry Plaza Motor Inn in Mackay is consistently praised by guests for its advantageous location, offering convenient access to various parts of the city. Nestled along a main road, travelers appreciate its proximity to sporting events, hospitals, shops, and restaurants, while still enjoying a peaceful setting. This ideal location, combined with clean and spacious surroundings, makes the inn a reliable choice for both short stays and longer visits.
The dining experience at Country Plaza Motor Inn is a memorable aspect of guests' stays, featuring high-quality and reasonably priced meals. The restaurant is lauded for its prompt service and flavorful dishes, such as the pan-fried Barramundi. The friendly staff further enriches the dining atmosphere, with the chef's special strawberry cake being a delightful highlight.
Guests are consistently impressed by the comfortable and impeccably clean rooms at the inn. The spacious accommodations, coupled with exceptionally comfortable beds and a quiet environment, provide a restful night's sleep. The hotel's pet-friendly policy is an added bonus for guests traveling with pets.
The staff at Country Plaza Motor Inn receive high praise for their friendliness and dedication to ensuring an enjoyable stay for guests. Their cheerful and accommodating nature, exemplified by individuals like Mike and Lisa at reception, creates a welcoming atmosphere from arrival to departure.
Additional features such as the inviting pool and ample parking enhance the overall guest experience. The pool, with its crystal-clear water, offers a refreshing escape despite minor comments regarding upkeep. The parking arrangements are appreciated for their convenience, allowing easy access and maneuverability directly in front of rooms.
Overall, Country Plaza Motor Inn is acknowledged for its comfort, cleanliness, and welcoming facilities, making it a preferred choice for travelers seeking a pleasant and accommodating stay in Mackay. Show more
InfoSummary of reviewsLantern Motor Inn consistently receives positive reviews from guests, demonstrating its commitment to providing a comfortable and convenient stay. Located in a central area, the inn is within walking distance to numerous amenities, including a 24-hour IGA and diverse dining options. This strategic location is frequently described as excellent, with ample parking and easy access to local shops and services, ensuring guests can explore the area effortlessly.
The Inn is celebrated for its exceptionally clean and spacious rooms, which are often compared to those in five-star hotels due to their immaculate upkeep. Guests appreciate the well-appointed accommodations, featuring cozy beds and fully-equipped bathrooms with essential amenities such as air conditioning and kitchen appliances. The reasonable pricing paired with the strategic location adds to its attractiveness.
Lantern Motor Inn's staff further enriches the guest experience, offering a warm and welcoming atmosphere characterized by kindness and helpfulness. The team earns praise for their accommodating and considerate nature, ensuring a smooth and pleasant stay. The beds at the inn are often highlighted for their exceptional comfort, providing restful nights for travelers. While minor issues such as inconvenient bed placement are mentioned, they are largely overshadowed by the positive feedback on the quality of sleep guests enjoy.
Overall, Lantern Motor Inn stands out as a clean, cozy, and affordable option for travelers, enhanced by its excellent location and friendly staff. Whether visiting for a short trip or an extended retreat, guests find the inn to be a welcoming environment that meets all necessary comforts. Show more
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