SpringHill Suites by Marriott Macon

Macon 32.91926300, -83.70642600 , 4630 Sheraton Drive (Show on Map)
8.7
Very Good


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Summary of reviewsSpringHill Suites by Marriott Macon receives consistently positive reviews across multiple categories, making it a well-regarded choice for travelers. Its prime location next to the highway offers convenient access to nearby dining, shopping and employment hubs, including Riverside Crossing Mall and a local hospital. Guests appreciate the quiet environment and cleanliness of the surroundings, though some noted a desire for a more varied breakfast selection.

The breakfast at SpringHill Suites receives high praise for its delicious and diverse offerings with many guests describing it as exceeding their expectations. The variety includes hot items like eggs and sausage, alongside traditional continental options. The breakfast staff is commended for maintaining a safe and enjoyable dining experience, particularly during the Omicron surge, although a few guests expressed a wish for additional options like turkey sausage.

Guests are particularly impressed with the spacious, clean and modern rooms. The recent renovations and thoughtful room layouts enhance comfort, equipped with amenities such as a desk for laptops and semi-private seating areas. The comfortable beds and well-maintained conditions contribute to a pleasant stay, though there were occasional reports of cleanliness lapses like unvacuumed floors and ants.

Cleanliness is a standout feature with many reviews highlighting the spotless and fresh-smelling rooms and facilities. The indoor pool and updated amenities add to the positive perception. While isolated issues like mold in an ice bucket and hallway carpet cleanliness were noted, the overall consensus is that the hotel maintains high standards of cleanliness and modernity.

The staff at SpringHill Suites is frequently praised for their friendliness, kindness and attentiveness. Guests appreciate the professional and polite service from the front desk to the breakfast area with many commenting on the welcoming and accommodating nature of the staff. Despite occasional mentions of understaffing, the positive impact of the helpful and friendly personnel significantly enhances the guest experience.

Moreover, the beds at SpringHill Suites receive numerous accolades for their comfort and supportive nature with many guests describing them as amazing and perfect. The linens contribute to the cozy sleep experience, even if some beds were reported to sink slightly in the middle. The overall comfort and cleanliness of the beds ensure a good night's sleep for most guests.

In summary, SpringHill Suites by Marriott Macon offers a comfortable, clean and convenient stay with highly praised amenities and a friendly, accommodating staff, making it a reliable choice for travelers.
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Categories
Family Friendly Hotel
SpringHill Suites offers spacious suite accommodations, providing families extra room to relax. The hotel includes a complimentary breakfast and a pool, making it a comfortable and convenient choice for families.

Hotel with Swimming Pool
This hotel features an indoor pool. It also offers a 24-hour front desk and consistently receives excellent cleanliness ratings from guests.

  Indoor Pool  


3-Star Hotel
This hotel features suite-style rooms with a mini-fridge and microwave. Guests can enjoy a complimentary breakfast, fitness center, and indoor pool, providing a blend of comfort and convenience.

Hotel with Indoor Pool
This hotel provides spacious suites with separate living, sleeping, and working areas. It also features an indoor pool and a fitness center for guests to unwind.

Hotel Taking Steps Towards Sustainability

Room Types
King Studio with Sofa Bed This studio features a sofa bed, microwave, and small refrigerator.

Queen Studio with Sofa Bed This room features a microwave, small refrigerator, and sofa bed.

Large King Studio This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

King Studio with Sofa Bed and Adapted Tub - Mobility Accessible The unit offers 2 beds.

Studio with Two Queen Beds and Sofa Bed - Hearing Accessible The unit offers 3 beds.

King Studio with Sofa Bed - Hearing Accessible The unit has 2 beds.

King Studio with Sofa Bed and Adapted Tub - Mobility Accessible The unit offers 2 beds.

Queen Studio with Sofa Bed and Adapted Tub - Mobility Accessible The unit offers 3 beds.

Queen Studio with Sofa Bed - Hearing Accessible The unit offers 3 beds.

King Studio with Sofa Bed - Hearing Accessible The unit offers 2 beds.

Large King Studio with Sofa Bed - Hearing Accessible The unit offers 2 beds.

Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible The unit offers 3 beds.

Guest Reviews
8.7
Very Good
Location
SpringHill Suites by Marriott Macon boasts a prime location that has garnered positive feedback from its guests. Situated conveniently next to the highway, it offers easy access for travelers with close proximity to the expressway and interstate. Guests appreciate the hotel's location for its cleanliness and the wealth of nearby dining and shopping options, including Riverside Crossing Mall and various fast food restaurants. The property is also favorably mentioned for its proximity to places of employment, such as a local hospital and its ample free parking. Additionally, the hotel's quiet environment and well-connected surroundings make it an excellent choice for visitors seeking both convenience and comfort. While the location and room size are well-regarded, some guests noted a desire for a more varied breakfast selection.

Breakfast
SpringHill Suites by Marriott Macon has consistently received high praise for its breakfast offerings. Guests frequently describe the breakfast as great, delicious and even amazing with many stating it exceeded their expectations. The variety and quality of options, from hot breakfast items like eggs and sausage to more traditional continental selections, are highlighted by many. The breakfast buffet is often noted as plentiful and tasty, offering something for everyone. Some guests particularly appreciated the presence of multiple options and good coffee.

While most reviews emphasize the positive aspects of the breakfast, a few guests noted a desire for more variety, such as the addition of turkey sausage or turkey bacon for those who don’t eat pork. There were also occasional mentions of the breakfast running out or specific items such as eggs not meeting expectations.

Despite some minor critiques, the service provided by the breakfast staff has been commended for their effort, especially during the Omicron surge, ensuring a safe dining experience. Overall, the breakfast at SpringHill Suites by Marriott Macon is a significant highlight, contributing positively to guests' overall stays.

Rooms
The rooms at SpringHill Suites by Marriott Macon have received overwhelmingly positive feedback from guests. Descriptions frequently highlight the spaciousness, describing the rooms as large and exceeding expectations in size. Cleanliness is a recurrent theme with many noting the rooms are very clean, well-maintained and modern. Comfort is also highly praised, particularly the comfortable beds and well-thought-out room layouts that include amenities such as a desk for laptops and semi-private couch and desk areas.

Many guests appreciated the well-designed setup and the recent renovations, which have contributed to a fresh and pleasant atmosphere. The suites offer a considerable amount of room, featuring comfortable beds, nice showers and additional seating areas, making them ideal for both rest and productivity. However, a few reviews pointed out issues like unclean floors and ants, suggesting that while the majority of experiences were positive, there were occasional lapses in housekeeping.

Overall, the rooms at SpringHill Suites by Marriott Macon are described as spacious, clean, comfortable and modern, making for a satisfying stay for most guests.

Beds
SpringHill Suites by Marriott Macon has garnered numerous positive remarks from guests regarding its beds. Several reviews highlight the comfort, frequently noting that the beds are not only very comfortable but also supportive. Guests describe the beds as amazing with some even calling them perfect. The linens are often mentioned as fantastic, contributing further to the overall coziness of the sleep experience. Although a comment pointed out that some beds seemed to sink in the middle, most guests appreciated the comfortable and clean accommodation, often emphasizing both the spacious rooms and the dependable comfort of their beds. While some mentioned that the beds were on the smaller side, this did not detract from their comfort. Overall, the consensus is that SpringHill Suites by Marriott Macon provides a reliably comfortable bed, ensuring a good night's sleep.

Cleanliness
SpringHill Suites by Marriott Macon boasts high marks for its cleanliness with guests frequently highlighting the well-kept rooms and property. Numerous reviews emphasized that the hotel was overall very clean, including spotless rooms and facilities that smelled fresh. Many guests appreciated the clean and modern appearance, noting the comfortable and well-maintained conditions of the rooms, beds and furnishings.

Guests also commended the hotel for its cleanliness and affordability, mentioning that it offered good value for the price. The spacious and clean rooms were often noted, along with helpful and responsive staff. Specifically, the indoor pool and updated facilities contributed to the positive experience.

However, a few reviews mentioned specific issues such as a room floor not being vacuumed and containing hair, ants in the room and mold in an ice bucket. A less frequent observation included a lack of cleanliness in the hallway carpet and some dissatisfaction with the shower's cleanliness.

Despite these few negative points, the general consensus is that SpringHill Suites by Marriott Macon provides a clean, modern and comfortable environment for its guests, making it a commendable choice for travelers seeking reliable accommodation.

Staff
The staff at SpringHill Suites by Marriott Macon consistently earns high praise from guests. Described as friendly, kind and incredibly attentive, the personnel across the board—from the front desk to the breakfast area—make a positive impact on visitors' experiences. The professional and polite manager, along with the dedicated daytime desk staff, ensure guests feel welcomed and comfortable from the moment they arrive. Guests particularly appreciate the smiles and warmth from the ladies at the front desk and the helpfulness of the young men handling check-ins. The team is recognized for being accommodating and supportive, addressing guest needs efficiently. The overall pleasant and friendly atmosphere contributes significantly to a relaxed and enjoyable stay with the cleanliness of the facility further enhancing the positive experience. Despite occasional comments on being understaffed or disorganized, the commendable friendliness and helpfulness of the staff stand out, making the location and service highly regarded.


Yes, SpringHill Suites by Marriott Macon has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at SpringHill Suites by Marriott Macon.

No, SpringHill Suites by Marriott Macon doesn't allow dogs.

No, parking facilities aren't available at SpringHill Suites by Marriott Macon.

No, SpringHill Suites by Marriott Macon doesn't have a gym.

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