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Summary of reviewsHÔTEL & SPA Panorama 360 is lauded for its central and convenient location in the heart of Mâcon, placing guests within easy walking distance of local attractions, restaurants and bars. The hotel's historical building renovation offers a mix of charm and modernity with magnificent views of Mâcon's rooftops and the surrounding area from its rooftop terrace and sky bar.
Guests often praise the breakfast for its excellent variety and fresh, high-quality products, including local specialties and freshly squeezed juices. The beautiful view from the top floor further enhances the dining experience. While there are minor critiques about certain items and service, the breakfast generally lives up to expectations.
The rooftop bar is highlighted for its stunning city views, delightful cocktails and tapas. However, there are notable limitations regarding the availability of more substantial meal options in the evenings and on Sundays with guests expressing a desire for a more comprehensive dining menu.
The rooms at HÔTEL & SPA Panorama 360 receive consistent acclaim for their spaciousness, modern decor and cleanliness. Guests appreciate the comfortable beds, well-appointed bathrooms and thoughtful design. The atmosphere is described as bright and welcoming, contributing to a comfortable stay.
Cleanliness is a standout feature with guests frequently commending the spotless rooms and well-maintained facilities. The cleaning staff is praised for their friendliness and efficiency, ensuring a high standard of sanitation.
The staff at the hotel is often described as exceptionally helpful, courteous and professional. Their attentiveness and warm hospitality contribute significantly to the positive guest experience.
The hotel offers reliable and fast wifi with most guests experiencing good connectivity throughout their stay, despite occasional issues in specific locations like the sky bar.
The spa is another highlight, featuring amenities such as a hammam, jacuzzi, heated pool and sauna. Guests find it a relaxing and clean space, although some mention the additional cost and size as minor drawbacks.
Parking facilities at the hotel are secure and convenient with options for electric vehicle charging. Guests appreciate the safety and accessibility of the parking, despite some remarks about the cost.
The hotel caters well to families, offering suitable accommodations and amenities for those traveling with children. While there are some restrictions on pool access for younger children, the overall experience for families is positive with comfortable, well-maintained rooms and thoughtful touches.
The beds at HÔTEL & SPA Panorama 360 are highly regarded for their comfort with many guests enjoying restful nights thanks to the high-quality bedding and mattresses.
Overall, HÔTEL & SPA Panorama 360 provides a satisfying four-star experience, combining comfort, cleanliness and excellent service with the convenience of a central location, making it a desirable choice for travelers exploring Mâcon. Show more
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Hotel for Honeymoon
Offers a complete honeymoon experience with its spa services including an indoor pool, hot tub, sauna, Turkish bath/hammam, and deep-tissue massages. The rooftop terrace provides a romantic setting with panoramic views.
Hotel with Spa
This 4-star hotel in Mâcon features a fitness center, a shared lounge, a bar and offers room service, a 24-hour front desk and free WiFi. It has very clean, modern rooms and a rooftop bar with great views. The spa includes a heated relaxation pool, steam room, sauna and whirlpool.
Family Friendly Hotel
This hotel features family rooms for up to 7 people and offers childcare services. It also has an indoor swimming pool and a spa with a sauna, jacuzzi, massages, and hammam, providing relaxation and entertainment for the whole family.
Business Hotel
This hotel features a fitness center, a shared lounge, a bar, room service, and a 24-hour front desk. It is a 4-star hotel with very good user ratings for location and cleanliness, making it convenient for business travelers. It also offers panoramic views.
Hotel with Parking
Includes parking facilities for guests. The presence of a spa adds a relaxing element to the stay. Its location in Mâcon is convenient for exploring the city.
EV charging stations
Accessible Hotel
HÔTEL & SPA Panorama 360 is equipped with accessibility features to ensure comfort for all guests. This typically includes accessible rooms and facilities within the hotel and spa areas.
Hotel with Gym
This hotel features a fitness center with state-of-the-art equipment. It also offers an indoor pool, spa services including deep-tissue massages, a sauna, and a Turkish bath/hammam.
Hotel with EV Charging Stations
This 4-star hotel offers secure parking with EV charging stations. Guests appreciate the convenience of designated charging spots in the parking garage beneath the hotel. It also features a spa and gym.
4-Star Hotel
This hotel provides a heated indoor pool, jacuzzi, hammam, sauna, and fitness room. It offers treatments and massages for a relaxing experience, making it a great option for those seeking comfort and wellness.
Romantic Hotel
Room Types
Standard King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a safe deposit box.
Superior King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit offers 1 futon.
Executive RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The family room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Junior SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Prestige SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
HÔTEL & SPA Panorama 360 boasts an excellent and central location in the heart of Mâcon, making it a perfect base for exploring the city's charming old town. Nestled within a beautifully renovated historical building, the hotel is conveniently within walking distance of numerous restaurants, bars and the pedestrian zone. Guests praise the magnificent views from the rooftop terrace and sky bar, which provide a panoramic view of Mâcon's rooftops and the surrounding area.
The hotel's proximity to the Saône River and downtown attractions ensures guests can easily access all the local amenities. The establishment also offers practical on-site parking, making it a convenient stopover for travelers journeying through France. Despite Mâcon itself receiving mixed reviews, the hotel's location is widely appreciated for its ease of access and pleasant surroundings. The tranquil yet central positioning of the hotel allows for both relaxation and the opportunity to explore the city's vibrant atmosphere.
Breakfast
Guests have mostly positive feedback about breakfast at HÔTEL & SPA Panorama 360. Many describe the breakfast as excellent, varied and fresh with a wide selection of both sweet and savory options including local specialties. Several guests highlight the breakfast as very good, plentiful and of high quality, featuring fresh and delicious products such as freshly squeezed orange juice and tasty croissants. The breakfast buffet is often mentioned for its variety and completeness, offering something for all tastes. The dining experience is complemented by a beautiful view from the top floor with a rooftop bar adding to the ambiance. Despite some guests finding the breakfast price on the higher side, the large selection and quality generally justify the cost. There are, however, a few critiques about particular items like the scrambled eggs, limited fresh fruit and occasional service issues. A minority of guests feel that the breakfast does not meet four-star standards and could be fresher or more extensive. Overall, most patrons seem to enjoy a rich and satisfying breakfast at this hotel.
Dinner
'HÔTEL & SPA Panorama 360' offers mixed reviews about its dining experience with a particular emphasis on its rooftop bar. The rooftop terrace is highly praised for its stunning panoramic view of the city, making it an ideal spot for evening drinks. Guests frequently mention the delightful selection of cocktails and tasty tapas, which are described as fresh and delicious. The bar's lovely atmosphere and the convenience of enjoying a drink and light meal without leaving the hotel are appreciated.
However, there are significant limitations regarding the availability and variety of meals. Reviews indicate that the rooftop bar primarily serves snacks and tapas with limited options for a full dinner menu. This constraint is particularly noticeable in the evenings and on Sundays, when the on-site dining options are more restricted. Guests have expressed disappointment at the lack of a comprehensive restaurant, particularly when seeking more substantial meals. The evening snack menu, although praised by some, was found to be inadequate by others, who noted issues such as limited choices and inconsistent quality.
While breakfast at the hotel receives good marks for being worth the price, there are mentions of a need for improvement in both food variety and service. Moreover, some guests encountered problems with availability, such as not being able to get an alcoholic drink before 17:00 or finding hot drinks unavailable at the Sky Bar.
In summary, the hotel excels with its rooftop bar's ambiance, drinks and views, but it falls short in providing a diverse and satisfactory dining experience, especially for those seeking more than just snacks and tapas.
Rooms
HÔTEL & SPA Panorama 360 receives consistent praise for its rooms, noted for their spaciousness, modern decor and cleanliness. Guests appreciate the large and comfortable beds, well-appointed bathrooms often featuring walk-in showers and practical storage options. Many rooms are highlighted for their elegant minimalist style, contemporary interiors and thoughtful design. Visitors enjoy amenities such as complimentary coffee machines, comfortable bedding and effective room layout.
The atmosphere throughout the hotel is described as bright and welcoming, enhancing the overall guest experience. Although some reviews mention issues with temperature regulation and air conditioning, the general feedback remains very positive. The rooms are frequently noted as being impeccably clean, quiet and well-furnished, catering to the needs of different types of travelers. Guests also highlight the luxury touches and modern facilities, which contribute to an overall comfortable and pleasant stay.
Beds
HÔTEL & SPA Panorama 360 receives high praise for its beds, creating an exceptional sleep experience for guests. Reviews consistently highlight the comfort of the beds with many noting the large, king-size options. Guests frequently describe the beddings as of high quality, modern and excellent with comfortable mattresses, pillows and linens contributing to a restful night. Phrases like impeccable bedding and extraordinary bed underscore the high standards maintained. Despite a few mentions of firmness and some negative comments about duvets, most guests find the beds incredibly comfortable and the bedding perfect. The positive consensus makes it clear that a stay here promises sleep comfort akin to a 4-star hotel.
Cleanliness
Guests consistently praise 'HÔTEL & SPA Panorama 360' for its impeccable cleanliness. The establishment impresses with spotless, well-maintained rooms and modern, hygienic facilities. Reviewers highlight the contemporary, elegant décor of the rooms and bathrooms, complimenting their spaciousness and comfort. The hotel's cleanliness extends to its spa area, which is both functional and meticulously kept.
The cleaning staff receives accolades for their friendliness and efficiency, maintaining a high standard of sanitation, even under challenging circumstances like the Covid-19 pandemic. The bedding is noted for its high quality, adding to the overall comfort of the accommodations. Additionally, guests appreciate the impeccable daily cleaning service, which ensures that rooms remain fresh and inviting.
Despite a few isolated mentions of minor cleaning issues, the general consensus deems the hotel as exceptionally clean and well-maintained, contributing to an enjoyable and comfortable stay.
Staff
At HÔTEL & SPA Panorama 360, the staff consistently receives high praise from guests for their exceptional service and friendliness. The team is frequently described as very helpful, courteous and professional, making the guests feel welcomed and well taken care of throughout their stay. From the reception to the bar, the staff members are noted for their attentiveness, efficiency and their proactive approach to guest needs. Many reviews highlight their multilingual capabilities, especially at the reception, ensuring smooth and clear communication. The staff's warm and welcoming nature extends to all areas of the hotel, creating a pleasant and inviting atmosphere for all visitors. Their eagerness to assist and the rare kindness they exhibit contribute significantly to the guests' positive experiences. The hotel prides itself on having a team that goes above and beyond to make sure each guest feels comfortable and valued.
Wi-Fi
HÔTEL & SPA Panorama 360 offers a generally positive experience when it comes to internet connectivity. Guests often highlight the fast and reliable wifi available throughout the hotel, making it easy to stay connected and even stream services like Netflix. The consistency of the wifi is frequently praised with many mentioning that it worked well and functioned properly during their stay. However, there are a few mentions of occasional issues, such as connectivity problems and the wifi being down at certain times. Additionally, some guests noted that the wifi tends to lose connection and can be slow with specific complaints about the lack of wifi on the sky bar and it not being available on Saturdays. Overall, the hotel provides free and powerful wifi that satisfies most guests’ needs, although there are areas for potential improvement.
Spa
HÔTEL & SPA Panorama 360’s spa receives high praise from guests for its impressive and well-equipped facilities. Featuring amenities such as a hammam, jacuzzi, heated pool, sauna and a rooftop terrace boasting a 360-degree view, the spa is considered a wonderful area for relaxation. Guests consistently highlight the cleanliness and organization of the space, describing it as very pleasant and incredibly relaxing after a long journey.
However, despite the many positives, some guests find the spa a bit small and the additional cost to access it disappointing, especially when unaware of the extra fees beforehand. Although the spa is popular and well-managed, advance booking is required due to its high demand with some guests noting that it becomes busy quickly.
While the range of treatments, including body scrubs and massages, is given positive feedback for quality, there are mentions of the spa being somewhat pricey. Despite these minor drawbacks, the overall experience at the spa is regarded as thoroughly enjoyable and a significant plus for staying at the hotel. The professional staff and the clean, functional environment contribute to a memorable wellness experience.
Parking
HÔTEL & SPA Panorama 360 offers a range of convenient and secure parking options, frequently highlighted as a strong point by guests. The availability of secured parking, including a covered garage underneath the hotel and a private parking lot with electric vehicle charging stations, adds to the satisfaction of many visitors. The ease of accessing these parking facilities is often praised, though it's recommended to book a spot in advance due to high demand during busy times.
While private parking, secured within closed gates, is appreciated for its safety, some guests find the cost to be on the higher side with rates typically around 12€ per night. Despite a few remarks about the parking being a bit expensive or difficult to find during peak periods, the general consensus points to well-managed and convenient parking that significantly enhances the overall guest experience.
EV charging stations
The 'HÔTEL & SPA Panorama 360' offers secure parking with electric vehicle (EV) charging stations, a feature many guests found convenient. The property has designated charging spots in its parking garage located beneath the hotel. While the availability of EV charging is appreciated, some guests noted that the parking spaces are not exclusive to electric cars and must be reserved in advance. There were also mentions of high prices associated with using the charging facilities. Overall, the hotel provides a helpful amenity for electric vehicle owners.
Family
HÔTEL & SPA Panorama 360 is an ideally located hotel that provides family accommodations, offering special amenities tailored for families traveling with young children. The hotel staff is praised for their politeness and helpfulness, even when interacting with young guests, ensuring an enjoyable stay.
While the hotel provides family rooms that are suitable for couples with children and include thoughtful touches like bathtubs and diaper bins, guests have noted some key limitations. Notably, children are not allowed access to the pool from Friday afternoon to Sunday evening, which has been a point of contention for some families who specifically chose the hotel for its pool facilities. However, there are designated time slots when children are allowed at the pool, making it more child-friendly during those periods.
Despite the restrictions, the hotel does offer accommodations that cater to various family sizes, including rooms for three adults or families of four. There are provisions such as extra beds and adequately maintained family rooms, all contributing to a comfortable and pleasant stay.
The available family rooms are designed to ensure a cozy experience with the hotel striking a balance between family-oriented features and general comfort. Families with babies are well considered with convenient amenities and accessible rooms enhancing their experience.
Overall, HÔTEL & SPA Panorama 360 is a good option for families, especially those with older children, seeking convenience and comfort in walking proximity to the city. The well-maintained and decorated facilities contribute to a cosmetically pleasing and welcoming atmosphere, making it a great choice for a family stay, despite some limitations regarding pool access for younger children.
4 Star
HÔTEL & SPA Panorama 360 in Macon has received mixed reviews regarding its four-star rating. Many guests have highlighted that the hotel lives up to its four-star status with its modern design, good value and central location. The cleanliness and well-maintained facilities are frequently praised, adding to the overall positive perception of the hotel's luxury.
However, some guests feel that certain aspects fall short of the four-star industry standards. Key features and services, such as the breakfast buffet and parking, did not meet the expectations associated with a four-star hotel. Complaints include excessive costs for parking and spa access, inadequate equipment and subpar breakfast offerings. Additionally, some guests found the staff's attitude and cleaning standards lacking for a hotel of this rating.
While the hotel offers good amenities and service typical of a four-star establishment, there is a consensus that certain areas need improvement to fully justify its rating. Despite these criticisms, many guests still consider it a solid choice for accommodation in Macon.
Business
Hôtel & SPA Panorama 360 in Mâcon is well-regarded among business travelers for its commendable meeting facilities and business-friendly amenities. This four-star hotel offers one hour of SPA access to business guests, providing a perfect balance between work and relaxation. Its corporate atmosphere and professional, welcoming staff enhance the experience, making it suitable for business layovers. The central location is particularly advantageous for business trips and the rooftop terrace offers a pleasant space to unwind after a day of meetings. The hotel stands out for its cleanliness, friendly staff and quiet environment that is conducive to work, proving to be an ideal choice for a business stopover. Guests appreciate the good value and four-star quality accommodation, which meets the needs of American and French business people alike.
Accessible
HÔTEL & SPA Panorama 360 in Macon provides a generally positive experience for guests with disabilities with a strong emphasis on accessibility. The hotel features easy entry and exit options for wheelchair users and rooms designed to accommodate guests with disabilities. Ramps and elevators are readily available, ensuring smooth navigation throughout the premises. Additionally, the hotel offers well-placed disabled parking spaces and easily accommodating parking areas, despite a few minor issues with the tightness of some spaces.
The central location of the hotel in Macon further enhances its accessibility, making it convenient for guests to explore the area. Guests appreciated the spacious and accessible rooms, which were designed to meet the needs of disabled individuals. The hotel's overall accessibility is highlighted by its reasonable pricing for the quality offered, making it an attractive option for disabled travelers. However, one area noted for improvement is the high wardrobe, which may be challenging for people of normal height to access. Despite this minor drawback, the hotel stands out for its great accessibility features and facilities designed to cater to disabled guests.
Honeymoon
HÔTEL & SPA Panorama 360 has garnered positive feedback as a honeymoon destination. Guests highlight it as a wonderful spot, ideal for honeymoon getaways and celebrations. The hotel is well managed by the staff and offers rooms specifically suitable for couples, including specially designed honeymoon rooms and beds. Its skyline view and rooftop with a 360-degree panorama are particularly praised, making it perfect for honeymooners seeking picturesque scenery. Honeymoon packages are noted as being particularly beneficial for new couples. Overall, it is considered a great destination for those looking to celebrate their newlywed status.
Luxury
HÔTEL & SPA Panorama 360 is a haven of luxury, boasting high-end finishes and a modern, classy feel throughout the establishment. This superb hotel, housed in a beautifully renovated historic building, offers exceptional facilities, including a luxury private enclosed parking and a luxurious rooftop lounge bar with an unprecedented view. Guests find the ambiance chic and classy with every corner exuding a luxurious spirit. The hotel is meticulously managed, ensuring that the lavish rooms and surroundings are immaculate. The hotel's luxury status is well-deserved, marked by an exemplary renovation and an attentive staff that elevates the guest experience to a 5-star level. Despite its luxurious offerings, visitors find it to be good value for money, making it a definite worth for a luxurious stopover.
Romantic
HÔTEL & SPA Panorama 360 offers a truly romantic experience for couples seeking a memorable getaway. The hotel's rooftop terrace stands out with its stunning city views and is often highlighted as a particularly beautiful and romantic spot. Guests appreciate the view of the evening sun from the rooftop bar, which sets a perfect scene for a romantic evening.
The ambience throughout the hotel is described as romantic and serene, making it an ideal location for honeymooners and those celebrating special moments. Several guests chose honeymoon packages and were glad they did, finding the romantic welcome and charming reception by the staff to be particularly special.
The hotel is praised for its great romantic getaway options, from stargazing in a romantic setting to a rooftop bar that is considered awesome and perfect for couples. The panoramic skyline views and pleasant surroundings further enhance the romantic vibe, ensuring a sublime atmosphere for newlyweds and those looking for a special trip with their loved one.
Though one guest mentioned the absence of a promised swimming pool, the overall romantic atmosphere and satisfying comforts overshadowed this minor shortfall. In summary, HÔTEL & SPA Panorama 360 excels in providing a romantic escape with its well-regarded rooftop terrace and charming service.
No, HÔTEL & SPA Panorama 360 doesn't have any pool.
Yes, a spa is available at HÔTEL & SPA Panorama 360.
No, HÔTEL & SPA Panorama 360 doesn't allow dogs.
Yes, parking facilities are available at HÔTEL & SPA Panorama 360.