Macon46.36614300,
4.84141900,
420 Route De Saint Martin Belle Roche(Show on Map)
6.8
Rated
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Summary of reviewsNovotel Macon Nord - Porte de Bourgogne is a strategically located hotel, perfect for travelers making their way through France. Its proximity to the A6 highway ensures easy access and is particularly convenient for overnight stopovers. Despite being close to the motorway, the hotel maintains a tranquil atmosphere, providing ample parking facilities that are especially beneficial for families or pet owners. Additionally, its location allows for quick access to nearby dining options and the city center of Mâcon.
The breakfast service receives positive reviews for its variety and hearty options, including fresh fruit, yogurt, cheeses, breads and cold cuts. However, some guests feel that the pricing is on the higher side and have noted occasional issues with specific items and organization. The dinner experience splits opinion; while traditional French cuisine and a good salad bar attract praise, service inefficiencies and high prices have been recurring issues among guests.
Room reviews highlight the comfort and spaciousness, particularly appreciated by families, but reveal significant concerns about outdated decor and maintenance. Positive mentions include comfortable beds and functional amenities, yet there's a clear call for refurbishment and better upkeep due to issues like stained carpets, blocked drains and unpleasant odors.
Cleanliness standards receive mixed feedback; while many visitors find the rooms clean and satisfactory, there's a noticeable need for deep cleaning and renovation in older sections of the hotel. The staff consistently earn high marks for their friendliness, professionalism and efforts to make guests feel welcome, despite occasional experiences of overwhelmed staff during peak times.
WiFi is generally well-received with most guests finding it reliable and accessible throughout the hotel. The pool area, although sometimes facing maintenance issues, provides a refreshing, enjoyable space with added amenities like sunbeds and a playground, making it particularly family-friendly.
Parking facilities are universally praised for being free, secure and spacious, significantly enhancing the convenience for travelers. The hotel is a hit among families, thanks to its child-friendly amenities, including a garden playground, arcade games and a safe environment for kids to play. The beds generally offer a comfortable sleep, though extra beds for children and some mattresses could use improvements.
Despite some drawbacks, particularly in the areas of room maintenance and meal service consistency, Novotel Macon Nord - Porte de Bourgogne remains a favored stopover due to its excellent location, friendly staff and family-friendly facilities. The overall sentiment suggests that while the hotel delivers on many fronts, addressing maintenance and service speed would greatly enhance the overall guest experience. Show more
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Hotel Taking Steps Towards Sustainability
As part of the Novotel brand, this hotel likely has sustainability initiatives in place, such as energy and water conservation, waste management, and responsible sourcing. They often participate in Accor's Planet 21 program.
Family Friendly Hotel
This hotel features a lush garden with a children's playground and an outdoor swimming pool. It is conveniently located near the A6 and A40 highways, making it an ideal stopover for families. The hotel also has Green Key certification, showing its commitment to sustainable practices.
Hotel with Swimming Pool
This hotel is family-friendly and has a swimming pool, a terrace, and a bar. The restaurant opens onto the terrace and pool. It's suitable for both business trips and family holidays.
Outdoor Pool
Business Hotel
Novotel typically offers business-friendly amenities such as meeting rooms and comfortable accommodations. While specific details are not provided, Novotel's brand reputation suggests suitability for business travelers.
Hotel with Parking
Offers parking, making it convenient for travelers arriving by car. Its location near the A6 highway is advantageous for those passing through. The hotel provides standard Novotel amenities.
Accessible Hotel
While specific accessibility details are limited, Novotel hotels generally offer accessible rooms and facilities. This location provides a reliable option for guests seeking accessible accommodations.
4-Star Hotel
This hotel has an outdoor swimming pool and a restaurant with terrace access. It provides meeting rooms and free WiFi. It's conveniently located for stopovers and family holidays.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor swimming pool. It is a family-friendly option with a playground and game room.
Dog Friendly Hotel
Room Types
Standard Room with One Double Bed and Three Single BedsBreakfast: EUR 12.50 p.p.p.n.
PLEASE NOTE:
Any change or cancellation may be made until 6pm (hotel local time), 3 days prior to arrival date. As from this time, the client accepts to be charged the price of one night, this amount being non refundable in case of cancellation or change of dates of stay.
Standard Room with One Double Bed and Two Single BedsFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 3 beds.
Standard Double Room with SofaProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Superior Double Room with SofaFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Executive Double Room with Sofa BedProviding free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Guest Reviews
6.8
Rated
Location
The Novotel Macon Nord - Porte de Bourgogne boasts an ideal location for travelers making their way through France. Conveniently situated close to the A6 highway, this hotel is easily accessible and perfect for overnight stopovers. Its strategic position is particularly advantageous for those journeying to destinations such as the south of France, the Alps or even further afield to Spain.
Guests appreciate the hotel's immediate proximity to the highway, making it an excellent choice for a restful break during long road trips. Despite its closeness to the motorway, the hotel manages to maintain a peaceful and quiet atmosphere, ensuring a comfortable stay. The ample parking facilities also add to the convenience, especially for those traveling with families or pets.
The location is not only practical for transit but also provides easy access to nearby dining options and the city center of Mâcon, which is just a short drive away. The hotel's setup allows guests to quickly return to their route, be it towards Paris or further south.
Overall, the Novotel Macon Nord offers an exemplary balance of accessibility, comfort and tranquility, making it a favored choice for travelers looking for a reliable stopover along the Route du Soleil.
Breakfast
The reviews for the breakfast at Novotel Macon Nord - Porte de Bourgogne present a generally positive outlook with some reservations. Guests frequently praise the breakfast for being well-stocked, varied and hearty, highlighting the good selection of sweet and savory options. Many appreciate the generous portions and extensive choices that include fresh fruit, yogurt, cheeses, breads and cold cuts, alongside delicious coffee. The breakfast buffet is often described as well-provided and inclusive of everything needed for a satisfying meal. Some guests even note the availability of gluten-free rolls and free breakfast for children, enhancing the overall experience.
However, there are repeated concerns about the pricing of the breakfast with several guests finding it too expensive for the quality and variety offered. A few reviews also mention specific issues such as mediocre coffee, insufficient freshness of certain items like ham and bread and occasional disorganization leading to long queues and early removal of food. Despite these points, the majority of guests seem to find the breakfast enjoyable and fitting for their needs during their stay. The friendly and attentive staff also receive commendations, adding to the positive dining experience at the hotel.
Dinner
The dining experience at Novotel Macon Nord - Porte de Bourgogne has received a mix of feedback. Notably, many guests appreciated the quality of the food, describing it as good, delicious and featuring traditional French cuisine. The dinner buffet was positively noted by some for being very good with a nice salad bar and sufficient breakfast options.
However, several reviews highlighted significant drawbacks. Common issues included long waiting times for being served, even leading some guests to dine elsewhere. The service was frequently described as understaffed and slow with the restaurant staff not always speaking English, making communication difficult.
The dinner buffet drew mixed reactions; some found it disappointing due to limited choices, lack of hot food and high prices that did not match the quality. The meals were frequently considered expensive with comments on mediocre food quality and poor value for money.
In summary, while Novotel Macon Nord's restaurant has some standout positives, including tasty traditional French dishes, it struggles with consistency in food quality, service efficiency and pricing, leading to a varied dining experience for guests.
Rooms
The guest reviews for Novotel Macon Nord - Porte de Bourgogne reveal a consistent theme of spaciousness and comfort, though marred by significant issues of outdated decor and inadequate maintenance. Many guests appreciated the comfortable beds, clean rooms and functional amenities. The rooms' size, often described as large and well-suited for families, was a highlight for several visitors. The soundproofing and quiet environment were also positively noted, making the location a convenient stopover near the highway.
However, the reviews repeatedly pointed out the hotel's need for renovation. The rooms and corridors were often described as old-fashioned, tired and showing signs of age, such as peeling wall coverings, outdated furniture and stained carpets. Cleanliness and maintenance were also recurring issues; some rooms were not fully prepared upon guest arrival and cleanliness standards were inconsistent. Issues like blocked drains, insufficient power outlets, lack of modern amenities (e.g., fridges, minibars) and unpleasant odors were mentioned frequently.
The overall sentiments suggest that while the hotel is functional and offers decent comfort for a night's stay, there is an urgent need for refurbishment to bring it up to modern standards and to better meet guests' expectations.
Beds
The guest reviews for the beds at Novotel Macon Nord - Porte de Bourgogne reveal a generally positive sentiment with a significant focus on comfort. Many guests found the beds to be comfortable, restful and conducive to a good night's sleep. There are consistent mentions of comfortable and well-equipped rooms with beds that are fine to sleep on and bedding that is of good quality. Positive remarks include descriptors such as comfy, very comfortable and excellent beds, highlighting the overall satisfaction with the sleeping arrangements.
However, there are a few areas of concern. Some guests experienced issues with the extra beds, particularly those for children, finding them uncomfortable, hard and lacking in quality. Several reviews mention mattresses that were too soft, old or unsteady, which detracted from the comfort for some guests. There were also comments about low-end or not amazing bedding, as well as a limited number of pillows.
In summary, while the main beds in the rooms are typically comfortable and well-received, the extra beds and children's sleeping arrangements could benefit from improvements to ensure a more universally pleasant stay.
Cleanliness
Novotel Macon Nord - Porte de Bourgogne presents a mixed bag when it comes to cleanliness based on guest reviews. Many visitors have praised the clean rooms, describing them as very clean, satisfactory and even impeccable. The hotel is seen as generally clean overall with public areas maintaining a reasonable level of cleanliness. However, the establishment's age is evidently affecting its appearance and hygiene with several guests noting that the hotel feels outdated and in need of a deep clean and renovation. Problems such as dirty carpets, mold in bathrooms and musty odors have been frequently mentioned, pointing to maintenance issues. While the clean sheets and towels made a positive impression, rooms occasionally exhibited signs of being inadequately cleaned upon arrival. Overall, the cleanliness standards of the hotel had a decent amount of praise but clearly showed areas for improvement, particularly in older sections and bathrooms.
Staff
At Novotel Macon Nord - Porte de Bourgogne, the staff consistently receive high praise for their friendliness and professionalism. Guests often describe them as very friendly, helpful and welcoming. The reception staff, in particular, are noted for providing excellent service, often managing to communicate effectively despite language barriers. The staff's efforts in creating a warm welcome are frequently commended, making guests feel comfortable from the moment they arrive.
While the majority of reviews highlight positive interactions with the hotel team, there are occasional mentions of staff being overwhelmed or less cheerful at times, particularly in the restaurant or during peak breakfast hours. Despite these instances, the overall impression is one of a dedicated and hardworking group, clearly striving to meet guests' needs and ensure a pleasant stay.
There have been some isolated cases of perceived rudeness or disinterest, but these appear to be exceptions rather than the rule. Overall, Novotel Macon Nord - Porte de Bourgogne's staff are appreciated for their professionalism, kindness and the diligent service they provide, contributing significantly to a positive guest experience.
Wi-Fi
The WiFi experience at Novotel Macon Nord - Porte de Bourgogne is generally positive with some mixed feedback. Guests appreciate that WiFi is available throughout the hotel and it is provided free of charge, making it accessible in guest rooms and common areas alike. Many reviews have labeled the WiFi as good with strong signal strength, reliable connections and acceptable speeds. The internet is often noted as being professional and consistently up-to-date.
However, there are occasional mentions of unreliable connections, slow speeds and isolated incidents where guests struggled with the WiFi code or faced technical issues. Despite these few drawbacks, the overall sentiment leans towards a satisfactory WiFi experience with good coverage and helpful amenities.
Pool
The guest reviews of the Novotel Macon Nord - Porte de Bourgogne paint a mixed picture of the hotel's pool facilities. The outdoor pool, surrounded by plenty of greenery and a relaxing atmosphere, was appreciated by many guests, particularly for its lovely setting and the presence of sunbeds. The pool area is complemented by a small playground, making it a pleasant spot for families and the grounds and terrace around the pool are generally well-maintained.
However, several guests reported issues with the pool's cleanliness and maintenance. Instances of the pool being dirty or closed for maintenance were not uncommon, leading to some disappointment. The pool is described as small by multiple reviewers, but still enjoyable for a brief stopover or to cool off after a long drive. On the positive side, the pool is considered child-safe and features amenities like poolside chairs, which enhance the overall experience.
Despite the mixed feedback, the pool's cool, refreshing water provided a much-needed respite for travelers and when open and clean, it was a highlight for many, especially with the addition of pleasant outdoor weather. Overall, while the pool has some drawbacks, it remains a notable feature of the hotel when functioning well.
Parking
The parking situation at Novotel Macon Nord - Porte de Bourgogne receives overwhelming praise from guests. Descriptions highlight the availability of free and secure parking options, which guests find extremely convenient. The ample parking space, including a large, monitored and gated parking lot, ensures that parking is rarely an issue. Guests appreciate the numerous entrances to the parking area, making it easy to park near the hotel entrance. The parking lot is well-lit and in a safe neighborhood, adding to the sense of security. Overall, the parking facilities are deemed adequate, comfortable and highly accessible, contributing positively to the overall stay experience.
Family
Novotel Macon Nord - Porte de Bourgogne is a family-friendly hotel that caters well to guests traveling with children. The hotel boasts family rooms that are generally clean, comfortable and spacious enough for a family of four, despite some feedback about room size and the need for refurbishment in certain rooms. Visitors appreciate the practical layout and prepared bedding, which facilitate a relaxed stay.
The hotel excels with its variety of child-friendly amenities and activities. It features a cool arcade game, a garden playground, foosball tables, dartboards and a kids' corner in the lobby, ensuring children have plenty to do. The large outdoor garden is particularly noted for its play equipment, where kids and even the family dog can enjoy themselves.
Families can take advantage of free breakfast for children, further enhancing its appeal as a great stopover point, especially for those traveling south. The environment is described as safe, making it a practical choice for overnight stays during long road trips. The kids' pool and play areas receive positive mentions with spaces for children to play freely and comfortably. The hotel staff is attentive to children's needs, ensuring a pleasant experience for the entire family.
Overall, Novotel Macon Nord - Porte de Bourgogne stands out as an ideal pit stop for families, providing a welcoming, secure and entertaining environment for a restful night before continuing the journey.
4 Star
Visitors to the Novotel Macon Nord - Porte de Bourgogne have expressed dissatisfaction with the hotel's four-star rating, indicating a notable disparity between expectations and reality. Numerous comments point out that the establishment falls short of the high standards typically associated with a four-star hotel. The overall condition of the hotel and its amenities seem to align more closely with a two or three-star rating, rather than the advertised four stars.
The rooms have been described as basic and outdated, failing to provide the level of comfort anticipated. Similarly, the facilities and services do not meet the elevated expectations of guests who book a four-star accommodation. Guests have highlighted a need for substantial improvements, including renovations and repairs, to match the four-star classification.
In terms of amenities, while some noted the presence of standard conveniences, the quality of these amenities did not compensate for the overall lack of luxury and refinement. The breakfast buffet, in particular, received criticism for not aligning with a four-star experience.
Despite its convenient location, the hotel has faced significant critique for not delivering on the promises of its star rating with several guests questioning the legitimacy of its four-star status and recommending a downgrade. For those seeking a truly four-star experience, the Novotel Macon Nord - Porte de Bourgogne may require reevaluation.
Business
Novotel Macon Nord - Porte de Bourgogne offers a range of facilities and services that cater well to business travelers. The hotel provides convenient accommodation options for those on business trips, making it suitable for work-related stays. Meeting space and business suites are available and the hotel is noted for being good for conferences and professional seminars. Business travelers will find the business center and services on-site satisfactory and the hotel offers good value for money. Its location is convenient for stopovers and its proximity to a nearby business park adds to its appeal for work-related visits. While it may look more family-friendly, the hotel effectively accommodates the needs of business trips, both short and long.
Accessible
The Novotel Macon Nord Autoroute du Soleil offers a range of accessibility features that cater well to guests with disabilities. Many reviews highlight that the hotel is highly accessible, particularly noting facilities such as wheelchair access, accessible rooms for the elderly and handicapped and a handicapped-friendly parking lot. Ground floor rooms and side entrances provide further ease of access.
The hotel's location is another strong point, conveniently situated close to the A6 exit and easily accessible from the highway, making it ideal for an overnight stop. The ergonomic design of the hotel and the accessible outlets for laptops add to the overall convenience for guests. Reviews also commend the accessible staff and overall facility, which is suitable for disabled guests.
However, there is a noted drawback concerning the elevator. While some guests mention an available lift, others report that the elevator was not working or that there is no elevator at all, which could be challenging for anyone needing upper floor access. Despite this, the hotel remains a practical and accessible option for travelers, especially for those looking for an overnight stay or a convenient stopover en route.
Outdoor Pool
The outdoor pool at Novotel Macon Nord - Porte de Bourgogne stands out as a notable feature appreciated by many guests. The pool is described as clean, spacious and large, making it an enjoyable spot for swimming and relaxation, particularly appealing after a long journey. It is complemented by a surrounding terrace and plenty of greenery, creating a pleasant environment for poolside lounging. The pool area also includes amenities like poolside chairs and access to a small park, providing ample space for children to play.
However, there are occasional concerns about the pool's cleanliness and the need for consistent daily maintenance. A few guests mentioned that the pool sometimes appeared dirty and was even locked on occasion. Despite these issues, many guests still found it a highlight of their stay, especially for families with children, who enjoyed the safe and shaded swimming conditions in the afternoon.
In general, the outdoor pool with its large size and clean surroundings, is seen as a delightful amenity that adds significant value to a stopover at the hotel. While it may benefit from more frequent cleaning and maintenance, the positive experiences largely outweigh the negatives, making it a key feature of this hotel.
Dog Friendly
Novotel Macon Nord - Porte de Bourgogne is highly praised for its dog-friendly facilities and welcoming environment for guests traveling with pets. Dogs are accepted throughout the hotel, from rooms to common areas, making it an ideal place to stay with canine companions. Guests appreciated that dogs are greeted with treats upon arrival, adding a special touch to the pet-friendly experience.
The hotel’s accessible grounds, including a great park for both children and dogs, provide ample space for pets to relax and play. Travelers noted that it’s a convenient stopover when traveling with dogs, highlighting the ease and comfort provided for both pets and their owners.
A pet fee is applicable, but generally, pets are accepted without any issues and the hotel maintains a positive stance with its pet-friendly policy. Despite some guests mentioning the additional tax for dogs, the overall sentiment remains positive about the hotel’s accommodation for pets. With its welcoming attitude and thoughtful amenities, Novotel Macon Nord - Porte de Bourgogne comes across as a top choice for those on the road with their four-legged friends.
Yes, Novotel Macon Nord - Porte de Bourgogne has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Macon Nord - Porte de Bourgogne.
Yes, Novotel Macon Nord - Porte de Bourgogne welcomes dogs.
Yes, parking facilities are available at Novotel Macon Nord - Porte de Bourgogne.
No, Novotel Macon Nord - Porte de Bourgogne doesn't have a gym.