Best Western West Towne Suites
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Summary of reviewsBest Western West Towne Suites receives high praise for its convenient and accessible location. Positioned right off a major highway and near the WestTowne Mall, guests enjoy easy access to local amenities, shopping and dining options within walking distance. Despite being close to bustling areas, the hotel is reportedly quiet, ensuring a peaceful stay. Notably, the free parking and overall cleanliness enhance the guest experience.
A standout feature of the hotel is its exceptional breakfast offerings. Guests rave about the made-to-order options, including eggs, pancakes and various meats, all freshly prepared. The efficiency and politeness of the cooking staff, along with the cleanliness and welcoming atmosphere of the breakfast area, leave a lasting positive impression. The high standard set by the breakfast is a significant reason for return visits.
The rooms elicit mixed reviews. While many guests appreciate their spaciousness, cleanliness and comfort, some mention outdated furniture and occasional maintenance issues. Despite these drawbacks, the well-equipped rooms, some with kitchenettes, provide a comfortable stay for most visitors.
Cleanliness is frequently highlighted as a positive aspect with guest rooms and public spaces consistently praised for their upkeep. Clean bed linens and a tidy environment contribute to a pleasant stay, although there are occasional mentions of dated furniture and musty smells.
The hotel staff are frequently lauded for their friendliness, courtesy and helpfulness, contributing significantly to a positive guest experience. Front desk personnel and breakfast staff, in particular, receive kudos for their professionalism and warm hospitality. Despite a few mentions of less-than-friendly interactions, the overall sentiment towards the staff is overwhelmingly positive.
The hotel’s free wifi is appreciated for its reliability and speed, enhancing the convenience of the stay. Parking also receives positive remarks for its ample availability and well-maintained condition.
Families find the hotel accommodating with spacious and clean rooms suitable for large groups and infants. The efficient breakfast service and child-friendly environment make it a convenient choice for family stays.
Guests often commend the hotel's comfortable beds with many noting the superior quality of the mattresses and pillows contributing to restful nights. However, sofa beds occasionally receive criticism for discomfort.
Overall, Best Western West Towne Suites is a reliable option for budget-conscious travelers seeking solid value for money. While it may not exceed expectations in every aspect, it provides essential comforts and conveniences, making it a favorable choice for both leisure and business stays. Despite some minor areas for improvement, the hotel's central location, friendly staff and exceptional breakfast make it well-regarded among visitors to Madison.
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A standout feature of the hotel is its exceptional breakfast offerings. Guests rave about the made-to-order options, including eggs, pancakes and various meats, all freshly prepared. The efficiency and politeness of the cooking staff, along with the cleanliness and welcoming atmosphere of the breakfast area, leave a lasting positive impression. The high standard set by the breakfast is a significant reason for return visits.
The rooms elicit mixed reviews. While many guests appreciate their spaciousness, cleanliness and comfort, some mention outdated furniture and occasional maintenance issues. Despite these drawbacks, the well-equipped rooms, some with kitchenettes, provide a comfortable stay for most visitors.
Cleanliness is frequently highlighted as a positive aspect with guest rooms and public spaces consistently praised for their upkeep. Clean bed linens and a tidy environment contribute to a pleasant stay, although there are occasional mentions of dated furniture and musty smells.
The hotel staff are frequently lauded for their friendliness, courtesy and helpfulness, contributing significantly to a positive guest experience. Front desk personnel and breakfast staff, in particular, receive kudos for their professionalism and warm hospitality. Despite a few mentions of less-than-friendly interactions, the overall sentiment towards the staff is overwhelmingly positive.
The hotel’s free wifi is appreciated for its reliability and speed, enhancing the convenience of the stay. Parking also receives positive remarks for its ample availability and well-maintained condition.
Families find the hotel accommodating with spacious and clean rooms suitable for large groups and infants. The efficient breakfast service and child-friendly environment make it a convenient choice for family stays.
Guests often commend the hotel's comfortable beds with many noting the superior quality of the mattresses and pillows contributing to restful nights. However, sofa beds occasionally receive criticism for discomfort.
Overall, Best Western West Towne Suites is a reliable option for budget-conscious travelers seeking solid value for money. While it may not exceed expectations in every aspect, it provides essential comforts and conveniences, making it a favorable choice for both leisure and business stays. Despite some minor areas for improvement, the hotel's central location, friendly staff and exceptional breakfast make it well-regarded among visitors to Madison.
Hotel near Golf Courses
This hotel is located 3 miles from University Ridge Golf Course, a highly-regarded public 18-hole championship course that hosts PGA Tour Champions events.
Family Friendly Hotel
Best Western West Towne Suites offers suite-style accommodations and complimentary breakfast. It typically includes a pool and fitness center, suitable for families.
Dog Friendly Hotel
Best Western West Towne Suites is a pet-friendly hotel. It is a good choice for those traveling with pets.
Hotel with Parking
This hotel offers free parking for its guests. Additionally, it provides electric car charging facilities on-site, supporting environmentally conscious travelers.
EV charging stations
Hotel with Rooms With Jacuzzi / Hot-tub
Guests can book Jacuzzi King rooms or Whirlpool Suites with King beds. These rooms are described as featuring a private en-suite spa bath or Whirlpool Spa Bath for a relaxing soak.
3-Star Hotel
This hotel offers suite-style accommodations and is known for providing a comfortable stay. It is located near West Towne Mall, offering convenient access to shopping and dining.
Hotel with EV Charging Stations
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The location of the Best Western West Towne Suites receives high praise from guests for its convenience and accessibility. Situated right off a major highway and belt line, it offers easy access for travelers. The hotel is in a prime spot near WestTowne Mall, making it easy for guests to enjoy shopping and dining options within walking distance. Several reviews appreciated its proximity to family homes, activities and various restaurants and shops, contributing to its appeal. Despite being close to busy areas, the location is reportedly quiet, ensuring a peaceful stay.
Guests also noted the benefits of free parking and the hotel's cleanliness, enhancing the overall experience. Additionally, the comfortable rooms and exceptional made-to-order breakfast add value to the stay. While a few reviewers mentioned that it is slightly far from downtown, the hotel's central location to other attractions like the Hilldale Mall and Madison Children's Hospital makes it a convenient choice for those visiting the area. The combination of ease of access, local amenities and comfortable accommodations makes Best Western West Towne Suites a well-regarded option for visitors to Madison.
Best Western West Towne Suites has received high praise for its breakfast offerings, which appear to be a standout feature for many guests. The breakfast is often described as excellent, amazing and even the best hotel breakfast some have ever had. Guests particularly appreciate the made-to-order options, including eggs, pancakes, French toast and various meats, all freshly prepared to their preferences. The variety is commendable with continental choices such as fruit, cereal, muffins, yogurt, coffee and juice.
The personalized attention to breakfast by the cooking staff leaves a significant impression, often highlighted for their efficiency and politeness. The breakfast area is noted for being clean and welcoming, enhancing the overall dining experience. Despite some minor criticisms regarding wait times and portion sizes, the overwhelming sentiment is that the hot, made-to-order breakfast adds considerable value and enjoyment to the stay. Many guests commend the breakfast as a main reason for their return visits, reinforcing its popularity and quality.
In sum, the breakfast at Best Western West Towne Suites not only meets but often exceeds guests' expectations, setting a high standard for hotel breakfasts with its freshly prepared, varied and delicious options.
The rooms at Best Western West Towne Suites received mixed reviews, but several aspects consistently stood out positively. Guests repeatedly praised the spaciousness of the rooms, often emphasizing their large size and comfort. Many found the rooms to be clean, tidy and well-equipped with necessary amenities such as kitchenettes. Some suites even exceeded guests' expectations in terms of space and cleanliness.
However, there were noted downsides. Some reviews mentioned outdated furniture and dated technology, as well as issues related to humidity and unpleasant smells. Noise insulation seemed to be problematic for a few guests and there were occasional complaints about cleanliness and maintenance, such as wet carpets, mildew smells and inadequate cleaning services.
Despite these drawbacks, guests generally appreciated the room sizes, cleanliness, comfort and convenient location close to the West Towne Mall. Overall, while there are areas for improvement, the spacious and well-appointed rooms made for a comfortable stay for many visitors.
At Best Western West Towne Suites, guests consistently praised the hotel for its comfortable beds with many highlighting the comfort of both the mattresses and pillows. Several reviews specifically mentioned the king-size beds as being very comfortable, contributing to a restful stay. The hotel bed was often described as super comfortable with some guests even declaring it the best hotel bed they had ever experienced.
However, not all feedback was overwhelmingly positive. A few guests found issues with the sofa beds, citing discomfort and poor design, such as feeling the bar through the mattress. Some guests also encountered flat or overly soft pillows and a few mentioned beds that felt like they had a sinkhole in the middle.
Despite these occasional drawbacks, the overall sentiment leaned strongly towards satisfaction with many guests noting clean and spacious accommodations that contributed to a pleasant and restful experience.
The reviews highlight the cleanliness of the Best Western West Towne Suites as a major positive aspect. Guests frequently mentioned that the rooms were spacious, clean and comfortable, contributing to a pleasant stay. The public spaces, including the hallways and the dining area, received high praise for their upkeep and cleanliness. The bed linens were consistently noted as clean and fresh.
While many guests appreciated the hotel's constant efforts to maintain a clean environment, a few reviews pointed out some areas needing improvement. Issues such as dated furniture, musty smells and occasional housekeeping lapses were noted with some guests experiencing infrequent room cleanings and maintenance problems like wet spots on carpets.
Overall, the hotel's cleanliness and the accommodating staff were well-regarded, making it a reliable choice for travelers who prioritize a clean and comfortable stay despite a few minor setbacks.
The reviews for Best Western West Towne Suites paint a glowing picture of the hotel’s staff. Guests frequently describe the staff as friendly, courteous and extremely helpful. The front desk personnel, in particular, are recognized for their efficiency and their ability to maintain a welcoming atmosphere at all hours. Named staff members like Sunny and Roxanne are singled out for their warm hospitality and accommodating nature.
Across various reviews, there is a strong emphasis on the staff's consistent kindness and professionalism. The positive attitude extends beyond the front desk to include the breakfast area staff, who are noted for their efficiency and politeness and the housekeepers, who are praised for their attentiveness. Despite a few mentions of less-than-friendly interactions, the overwhelming sentiment is one of excellent customer service and a genuine willingness to assist guests, making their stay comfortable and enjoyable.
The hotel's management team also receives kudos for their competence and helpfulness with several mentions of managers going above and beyond to assist. Overall, the staff at Best Western West Towne Suites contribute significantly to a positive guest experience, marked by friendliness, efficiency and a high level of professional hospitality.
Guests have generally expressed a positive experience with the wifi at Best Western West Towne Suites. Many have highlighted the fast and efficient internet service, describing it as good, very good and even great. The availability of free wifi has also added to the positive reviews. Despite mentions of dated technology and appliances, the reliable and strong wifi has been a notable amenity for guests, ensuring a satisfactory online connection during their stay.
The parking situation at Best Western West Towne Suites receives several positive remarks from guests. Many highlight that there is ample parking available with phrases like plenty of parking spaces and more than enough parking spaces frequently mentioned. Guests appreciate the convenience of parking directly in front of the entrance and noted that the walkways and parking lot are well-maintained, especially during snowy conditions. Free parking is also a notable perk for guests. However, a few reviews suggest that additional parking up front would enhance the overall experience. Despite one comment regarding the absence of a shuttle service, guests consistently find parking at this hotel to be satisfactory and convenient.
Best Western West Towne Suites stands out as a family-friendly destination. With spacious, clean and comfortable rooms, it accommodates large families nicely, including those traveling with infants. Guests frequently highlight the family rooms as suitable for large groups, making it ideal for family stays. The breakfast offering is praised for being hot and efficient, adding to the convenience of a family trip. The hotel’s clean and tidy environment alongside its welcoming layout caters well to the needs of families, ensuring a comfortable stay for both parents and children.
Best Western West Towne Suites offers solid value for its price and location, positioning itself as a reliable option for budget-conscious travelers. It is described as a basic, standard hotel that aligns well with its three-star rating. The hotel delivers what one might expect from a typical Best Western, providing the essentials without much extravagance. While it may not exceed expectations in every aspect, the overall quality is considered good, making it a favorable choice for those seeking a nice economy hotel. However, it's worth noting that there have been occasional issues with the hot water running out quickly in the bathrooms.
Best Western West Towne Suites offers excellent value for money, making it an ideal choice for business travelers. The hotel is conveniently located close to business areas, providing easy access to business locations and ensuring guests are situated in a safe neighborhood. The rooms are spacious and updated, contributing to a comfortable stay. However, guests have noted that the tub/shower can be quite slippery. Despite the lack of a pool or hot tub, the hotel still stands out as being perfect for business stays, thanks to its overall value and strategic location.
Best Western West Towne Suites offers a convenient location with easy access off the belt line and proximity to main roads, making it accessible for guests visiting nearby family homes. The staff at the hotel are noted for being nice and helpful, contributing to a positive experience. However, the accessibility of the bathrooms is described as dated with issues such as the hot water taking a long time to heat up and running out quickly. While there is mention of a shuttle service, it was not available for guests despite a shuttle being seen parked in the lot. Overall, the hotel provides essentials for accessibility with room for improvement in some areas.
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Location
Guests also noted the benefits of free parking and the hotel's cleanliness, enhancing the overall experience. Additionally, the comfortable rooms and exceptional made-to-order breakfast add value to the stay. While a few reviewers mentioned that it is slightly far from downtown, the hotel's central location to other attractions like the Hilldale Mall and Madison Children's Hospital makes it a convenient choice for those visiting the area. The combination of ease of access, local amenities and comfortable accommodations makes Best Western West Towne Suites a well-regarded option for visitors to Madison.
Breakfast
The personalized attention to breakfast by the cooking staff leaves a significant impression, often highlighted for their efficiency and politeness. The breakfast area is noted for being clean and welcoming, enhancing the overall dining experience. Despite some minor criticisms regarding wait times and portion sizes, the overwhelming sentiment is that the hot, made-to-order breakfast adds considerable value and enjoyment to the stay. Many guests commend the breakfast as a main reason for their return visits, reinforcing its popularity and quality.
In sum, the breakfast at Best Western West Towne Suites not only meets but often exceeds guests' expectations, setting a high standard for hotel breakfasts with its freshly prepared, varied and delicious options.
Rooms
However, there were noted downsides. Some reviews mentioned outdated furniture and dated technology, as well as issues related to humidity and unpleasant smells. Noise insulation seemed to be problematic for a few guests and there were occasional complaints about cleanliness and maintenance, such as wet carpets, mildew smells and inadequate cleaning services.
Despite these drawbacks, guests generally appreciated the room sizes, cleanliness, comfort and convenient location close to the West Towne Mall. Overall, while there are areas for improvement, the spacious and well-appointed rooms made for a comfortable stay for many visitors.
Beds
However, not all feedback was overwhelmingly positive. A few guests found issues with the sofa beds, citing discomfort and poor design, such as feeling the bar through the mattress. Some guests also encountered flat or overly soft pillows and a few mentioned beds that felt like they had a sinkhole in the middle.
Despite these occasional drawbacks, the overall sentiment leaned strongly towards satisfaction with many guests noting clean and spacious accommodations that contributed to a pleasant and restful experience.
Cleanliness
While many guests appreciated the hotel's constant efforts to maintain a clean environment, a few reviews pointed out some areas needing improvement. Issues such as dated furniture, musty smells and occasional housekeeping lapses were noted with some guests experiencing infrequent room cleanings and maintenance problems like wet spots on carpets.
Overall, the hotel's cleanliness and the accommodating staff were well-regarded, making it a reliable choice for travelers who prioritize a clean and comfortable stay despite a few minor setbacks.
Staff
Across various reviews, there is a strong emphasis on the staff's consistent kindness and professionalism. The positive attitude extends beyond the front desk to include the breakfast area staff, who are noted for their efficiency and politeness and the housekeepers, who are praised for their attentiveness. Despite a few mentions of less-than-friendly interactions, the overwhelming sentiment is one of excellent customer service and a genuine willingness to assist guests, making their stay comfortable and enjoyable.
The hotel's management team also receives kudos for their competence and helpfulness with several mentions of managers going above and beyond to assist. Overall, the staff at Best Western West Towne Suites contribute significantly to a positive guest experience, marked by friendliness, efficiency and a high level of professional hospitality.
Wi-Fi
Parking
Family
3 Star
Business
Accessible
No, Best Western West Towne Suites doesn't have any pool.
No, a spa isn't available at Best Western West Towne Suites.
Yes, Best Western West Towne Suites welcomes dogs.
Yes, parking facilities are available at Best Western West Towne Suites.
Yes, Best Western West Towne Suites has a gym.
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