The Madison Concourse Hotel

Madison 43.07578700, -89.38663500 , 1 West Dayton Street (Show on Map)
8.8
Excellent


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Summary of reviewsThe Madison Concourse Hotel frequently receives high praise from guests, thanks to its exceptional location in downtown Madison. Positioned next to the iconic State Capitol Building, visitors have easy access to a variety of attractions, including dining, shopping, and cultural venues like the Overture Center and Dane County Farmers Market. The hotel offers spacious, clean, and well-maintained rooms with beautiful views, enhancing the overall guest experience. Many find the beds remarkably comfortable, ensuring restful sleep.

The breakfast and dining options stand out, with the hotel providing a delightful breakfast buffet that guests often describe as outstanding. Special mentions have been made of the eggs Benedict and bakery selections. The Governor’s Club further enriches the experience with a continental breakfast and complimentary refreshments. Dinner offerings are equally impressive, with high-quality meals at the on-site restaurant and excellent service at the Governor’s Lounge. Guests appreciate the dedicated staff, particularly standout individuals like Lewis and Muhammad, who ensure a fulfilling dining experience.

Cleanliness at the hotel is consistently noted, with visitors commending the immaculate upkeep of rooms and common areas. The hotel’s gym facilities are well-equipped, allowing guests to maintain their workout routine, and the pool area receives positive feedback for its warmth and comfort. Families find The Madison Concourse Hotel accommodating and enjoyable, with ample room for adults and children alike, forming a welcoming atmosphere.

The staff creates memorable interactions with their friendliness, professionalism, and readiness to assist, often recommending local attractions. Efficient check-in and check-out processes contribute to the seamless experience. On-site parking is an appreciated convenience, despite occasional challenges with narrow spaces, offering a safe and clean environment.

Overall, The Madison Concourse Hotel stands out as a top choice in Madison for its strategic location, quality accommodations, outstanding service, and engaging amenities, all contributing to making guests’ stays both comfortable and enjoyable.
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Luxury Hotel
Located in the heart of downtown Madison, The Madison Concourse Hotel offers luxurious accommodations and excellent service. Its proximity to the Capitol Square and upscale amenities make it a top choice for travelers.

Family Friendly Hotel
This hotel offers a family getaway package that includes passes to the Madison Children's Museum, a food and beverage credit, and a kids' pack with a beach ball. It also has a pool and is close to kid-friendly restaurants and a performing arts center.

Dog Friendly Hotel
The Madison Concourse Hotel is a pet-friendly hotel. It is one of the most booked pet-friendly hotels in Madison.

Hotel near Nightlife Spots
The Madison Concourse Hotel is located in the heart of downtown Madison near live music venues, bars and restaurants. The Governor's Club executive level offers complimentary cocktails and desserts.

Hotel with Swimming Pool
This hotel features an indoor, sky-lit pool, a whirlpool, and a traditional sauna. Located in downtown Madison, it offers a convenient location near shops and restaurants.

  Heated Pool    Indoor Pool  


Business Hotel
The Madison Concourse Hotel stands out with 27,000 square feet of flexible meeting space, including 28 meeting rooms and 6 hospitality suites. It offers 373 guest rooms with amenities like executive desks and Euro-style bathrooms. The Governor's Club level provides enhanced services and a private lounge.

Hotel with Parking
This hotel offers overnight self-parking in an underground ramp for a fee of $18 per night. Valet parking is also available for an additional cost.

Accessible Hotel
Accessible rooms with ADA-compliant facilities are available, including King and Double bed rooms with roll-in showers and other accessible features. The hotel offers wheelchair-accessible parking and the public areas, including the indoor pool and hot tub, are handicap accessible.

Hotel with Gym
This hotel features a complimentary recreation center for guests, including a state-of-the-art fitness center with Matrix elliptical cross trainers, treadmills, cycles, a multi-station weight machine, free weights, kettlebell station, stability and BOSU balls, and exercise mats.

Hotel with Rooms With Jacuzzi / Hot-tub
This hotel offers various room types including Whirlpool Suites and King Rooms with Hot Tubs, featuring a private en-suite spa bath or Whirlpool Spa Bath for a dedicated in-room spa experience.

4-Star Hotel
The Madison Concourse Hotel is located in downtown Madison, offering comfortable rooms and convenient access to local attractions. It features on-site dining, a fitness center, and a pool, ensuring a comfortable and well-equipped stay.

Hotel with Indoor Pool
This hotel offers a comprehensive indoor pool experience with a natural-light-filled, sky-lit third-floor pool area. It features a whirlpool, a sauna, a game room, and provides poolside room service for enhanced relaxation and convenience. The pool area is open from 5 AM to 11 PM.

Hotel with Heated Pool
Known for its exceptional service and central location, The Madison Concourse Hotel offers a comfortable heated pool area for relaxation. The hotel provides a refined experience with well-appointed rooms and excellent dining options.

Room Types
Premier Double Queen Room A 37-inch flat-screen TV is included in this room, along with free WiFi and a spa-style en suite bathroom.

Premier King Room A 37-inch flat-screen TV is included in this room, along with free WiFi and a spa-style en suite bathroom.

Premier Queen Room A 37-inch flat-screen TV is included in this room, along with free WiFi and a spa-style private bathroom.

Club King Room Featuring a 42-inch flat-screen TV, this room also offers access to the Governor's Club Lounge, which serves breakfast, appetizers, and cocktails.

Club Double Queen Room Featuring a 42-inch flat-screen TV, this room also offers access to the Governor's Club Lounge, which serves breakfast, appetizers, and cocktails.

Deluxe King Room with Whirlpool 2 flat-screen TVs are included in this suite, along with a private spa bath and free bathrobes. Access to the Governor's Club Lounge, with free breakfast, cocktails, and hors d'oeuvres is also included.

Club King Room with Spa Bath A 42-inch flat-screen TV is included in this room, along with a spacious, elegant bathroom with a 2-person spa bath and shower. Access to the Governor's Club Lounge, with a complimentary continental breakfast, cocktails, and appetizers is included.

King Room with Pool View A 37-inch flat-screen TV is included in this room, along with free WiFi and a spa-style en suite bathroom. The room opens to the pool.

Guest Reviews
8.8
Excellent
Location
The Madison Concourse Hotel is praised for its exceptional location in the heart of downtown Madison. Guests consistently highlight its convenience, situated right next to the iconic State Capitol building and within easy walking distance to a plethora of attractions including popular dining spots, shopping areas, and the University of Wisconsin campus. The hotel's proximity to cultural centers, such as the Overture Center, and entertainment venues, makes it an ideal choice for visitors looking to explore Madison’s vibrant scene. Reviewers appreciate the easy access to State Street, famed for its nightlife and local stores, as well as the nearby Dane County Farmers Market.

Moreover, guests find the location perfect for walking to local restaurants, bars, and theaters, underscoring the hotel's central positioning. The property is also noted for its spacious, clean, and comfortable rooms, along with friendly and helpful staff. Amenities like on-site parking and the availability of transportation services further enhance the hotel’s appeal, providing seamless access throughout the city. Overall, The Madison Concourse Hotel receives accolades for offering an unbeatable location paired with quality accommodations, making it a desirable choice for those visiting Madison.

Breakfast
The Madison Concourse Hotel offers a breakfast experience that consistently receives praise from guests. The breakfast buffet is highly regarded, described as tremendous, outstanding, and delicious, with bakery items that are notably impressive. On weekends, the buffet provides a great selection, including fresh fruit, while weekdays offer an a la carte option that some guests find typical yet satisfactory. Eggs Benedict and iced tea with muffins have been singled out as particularly delightful.

Room service breakfast consistently impresses patrons with its quality and promptness, and many guests appreciate enjoying their meals while taking in the view of Madison streets. The Governor's Club adds another dimension to the experience with a continental breakfast, complete with complimentary wine, beer, and desserts. Additionally, the presence of Starbucks on the ground floor offers guests a convenient spot for a coffee break.

Exceptional service from the staff is frequently mentioned, complementing the high standard of food. Guests are quick to appreciate the kind and attentive service in both the breakfast room and the bar. Furthermore, the combination of great bartenders and rewarding happy hour contributes to a well-rounded dining experience at the hotel, with guests recommending their experiences to family and friends. Overall, the Madison Concourse Hotel provides a breakfast experience that is much appreciated by its visitors.

Dinner
The dining experience at The Madison Concourse Hotel consistently impresses guests with its variety and quality. The hotel's on-site restaurant is celebrated for offering top-notch, yet inexpensive meals, aligning perfectly with the needs of discerning travelers. Guests have highlighted the excellent bar with its remarkable dinner service and praised the Governor's Lounge, describing it as fabulous with amazing food. While the restaurant might lack a scenic view, the outstanding culinary offerings and service more than compensate for it. The hotel's convenient location provides easy access to State Street, a hub of good food and entertainment just a short walk away. This advantageous positioning allows guests to explore numerous dining options nearby. Visitors have also found the in-room dining experience exceptional, particularly the breakfast, which many consider the best they've ever had. Despite occasional delays with bar service, the overall food and drink experience at The Madison Concourse Hotel, including delightful cocktails and refreshments at the Governor's Club, receives overwhelmingly positive feedback. The dedicated staff, including standout individuals like Lewis and Muhammad, further enhance the dining experience by providing cheerful and attentive service and excellent local recommendations.

Rooms
Nestled in the heart of Madison, The Madison Concourse Hotel impresses with its comfortable and notably spacious rooms, offering breathtaking views of the Capitol and beautiful lake scenes. Many guests have praised the cleanliness, highlighting the spotless nature of the rooms which are often ready for early check-in. The beds and pillows are frequently described as super comfortable, ensuring a restful night's sleep. A visit to the Governor’s Club rooms offers exceptional perks and a lounge with stunning panoramas, adding value to the stay.

The accommodations are described as well-appointed, with modern updates and all the necessary amenities for a convenient experience. Although the hotel carries an older charm, it is maintained in excellent condition. Guests often note the impeccable service and friendly staff, contributing to an overall pleasant experience. While free parking might be a desired addition, the hotel's location makes it easy to explore downtown Madison.

To enhance relaxation, some rooms boast luxurious bathtubs, including those with jets, creating an extra layer of indulgence. The breakfast provided is often regarded as outstanding, complementing the complete comfort offered by the hotel. With immaculate rooms, a perfect location, and exceptional service, The Madison Concourse Hotel stands out as a top choice for visitors seeking quality and comfort in Madison.

Beds
When it comes to the sleeping experience at The Madison Concourse Hotel, guests consistently highlight the comfort of the beds as a standout feature. Visitors frequently describe the beds as exceptionally comfortable, with some going so far as to say they are among the best they have ever slept on in a hotel setting. The beds, often referred to as comfy or like a cloud, consistently contribute to a restful night's sleep, further enhanced by plush pillows and bedding. Guests appreciate the hotel's attention to detail, from friendly housekeeping staff to clean rooms, which complements the quality of sleep they enjoy. Whether it's a firm bed or a softer mattress, the consensus is clear: the accommodations effectively prioritize guest comfort. This focus on comfort, combined with clean facilities and convenient location features such as reasonable on-site parking, makes The Madison Concourse Hotel a desirable choice for visitors to Madison.

Cleanliness
The Madison Concourse Hotel stands out with its exceptional cleanliness, consistently impressing guests. Visitors describe the facility as immaculate, modern, and well-maintained, with rooms that are as spacious as they are spotless. The property is beautifully updated, offering a clean, welcoming atmosphere with comfortable beds and a range of conveniences. Many guests appreciate its strategic location, providing easy access to key attractions. Additionally, the hotel includes amenities such as a clean pool and updated facilities, which enhance the overall experience. Although a few suggest room for improvement in older areas, the staff's friendly demeanor and attentive service contribute significantly to maintaining the hotel's high standards of cleanliness. Known for being a clean and elegant destination, The Madison Concourse Hotel frequently sees returning guests who value its comfort, modernity, and hospitality.

Staff
The Madison Concourse Hotel stands out for its exceptional staff, earning high praise from guests who cherished their experiences. The consistently warm and friendly demeanor of the staff made interactions memorable, with many guests noting their helpfulness, professionalism, and readiness to accommodate. From knowledgeable and personable front desk attendants, like Lewis, who left a distinct impression, to attentive bar and restaurant staff ensuring enjoyable dining experiences, every member of the team contributed to a superb hospitality experience.

The staff's ability to recommend local attractions within walking distance added a special touch to guest stays, enhancing their time in the area. Efficiency and a welcoming attitude were prominent at check-in and check-out, reflecting a strong commitment to excellent customer service. Despite a few minor slips in accommodation, the team quickly addressed any needs, often going above and beyond what is typically expected.

In summary, guests repeatedly appreciated the genuine care and positive energy of the team, finding their stay enriched by the hotel's attentive and kind service. Whether assisting with logistics, providing dining suggestions, or simply brightening guests' days with a smile, the Madison Concourse Hotel staff clearly played a pivotal role in shaping a remarkable guest experience.

Gym
The Madison Concourse Hotel offers a well-regarded fitness experience for guests seeking to maintain their workout routine while traveling. With excellent gym facilities, including a well-equipped fitness center featuring plenty of treadmills, guests can easily stay active during their stay. The overall environment is comfortable, and the amenities, such as the spotless pool and hot tub, complement the fitness center well. Guests appreciate the beautifully maintained hotel and the friendly staff, adding to the overall positive experience. Furthermore, the convenience of a free shuttle to and from the airport enhances accessibility, making it easy for fitness enthusiasts to enjoy the facilities whenever needed.

Pool
The Madison Concourse Hotel offers a delightful pool experience that guests often find clean and inviting. The pool area is frequently described as great, with visitors appreciating the combination of a pool, hot tub, and sauna. Many guests enjoy these facilities, highlighting the pool as one of the warmer and more comfortable ones they've experienced. The accompanying amenities, such as the gym and a game room, contribute to a well-rounded recreational experience.

For those seeking a more private experience, some rooms come equipped with a whirlpool tub, adding an extra layer of relaxation. Despite a few mentions of the pool being small and occasional cleanliness issues, the overall sentiment is positive, with guests often enjoying extended use of the pool facilities.

The hotel also caters well to families, offering poolside rooms that provide convenient access to the pool area. The staff's warm welcome, including complimentary drinks, adds to the pleasant stay, making the pool facilities a notable aspect of the hotel experience.

Parking
When it comes to parking at The Madison Concourse Hotel, guests generally appreciate the convenience and ease offered by the on-site parking garage. The ability to park directly at the hotel is highlighted as a major benefit, with many visitors finding the location ideal for exploring the surrounding area, including attractions like the Capitol building and the Farmers Market.

The cleanliness, safety, and reasonable pricing of the parking garage receive positive remarks, with some mentioning the added perk of discounted rates. Communication about parking was noted as effective, and the attached garage provides the convenience of covered parking, which many found preferable to street parking.

However, there are some points worth noting. The garage can be challenging due to its low ceilings and narrow spaces, which might not accommodate larger vehicles comfortably. Despite these occasional drawbacks, most guests find the parking situation manageable and appreciate the affordable solutions offered by the hotel, including comped parking in certain situations. Overall, The Madison Concourse Hotel offers a solid and convenient parking experience for its guests, especially those with smaller vehicles.

Family
The Madison Concourse Hotel is situated in a prime location, providing guests with a comfortable and enjoyable stay. Families find this hotel perfect for their needs, with spacious rooms that accommodate both adults and children comfortably. The hotel staff consistently impress guests with their accommodating services, offering additional towels and toiletries when needed, which adds to the convenience and overall satisfaction of the stay.

Families particularly appreciate the hotel as a base for quality time, with multiple families and young children often seen enjoying the space. The hotel creates a welcoming environment for children to run around and have fun safely, contributing to a family-friendly atmosphere that is highlighted in guest reviews. Additionally, the proximity to family attractions adds to its appeal as a destination for family vacations.

However, it's worth noting for future travelers that while pets are welcome with thoughtful touches like a complimentary goodie bag, the hotel does not fully meet expectations regarding safety features in the bathrooms. Potential guests should be aware that some reviews suggest the need for grab bars in showers to ensure the safety of all visitors.

Overall, The Madison Concourse Hotel is praised for offering a pleasant stay that caters well to families, making it a favored choice for those traveling with children or seeking close family experiences.

Rooms with Jacuzzi / Hot-Tub
Guests at The Madison Concourse Hotel have shared generally positive feedback about the in-room jacuzzi and hot tub facilities. The jacuzzi suites are frequently described as wonderful, providing ample space, with one particular suite being highlighted as large enough for two. Guests staying in a Governor’s Club room appreciated the spaciousness of the spa tub. While experiences remain generally positive, with some enjoying the addition of a sauna, there are occasional mentions of cleanliness issues, such as a hot tub having a ring of grime. Despite these concerns, the hot tub and jacuzzi experiences stand out as special features of the stay.

Luxury
The Madison Concourse Hotel seems to impress its guests with an exceptional blend of service and luxury. Friendly and helpful staff play a key role in creating a welcoming atmosphere, making visitors feel right at home from check-in to check-out. The Governor’s Club is an undeniable highlight, offering top-notch service, fantastic cocktails, and memorable culinary experiences. Many guests find the club floor perks, such as free drinks for VIP access, to be a charming touch. The accommodations are praised for being beautiful and high-end, with comfortable beds and wonderful showers enhancing the luxurious experience. Despite being an older establishment, the hotel maintains an upscale ambiance with its beautiful decor and well-appointed rooms. The Madison Concourse Hotel is celebrated as a lovely property with consistently excellent service, providing a positive and memorable experience for those seeking a luxurious stay.


Yes, The Madison Concourse Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at The Madison Concourse Hotel.

Yes, The Madison Concourse Hotel welcomes dogs.

Yes, parking facilities are available at The Madison Concourse Hotel.

Yes, The Madison Concourse Hotel has a gym.

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