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Summary of reviewsCatalonia Goya, situated in the upscale Salamanca neighborhood of Madrid, stands out for its prime location, impeccable cleanliness and outstanding hospitality. Guests appreciate the immediate access to dining, shopping, cultural attractions and the proximity to Retiro Park and the Wizink Center. The Velázquez metro station right at the doorstep makes exploring Madrid effortless. The area is described as both posh and safe, providing a perfect blend of vibrant city life and tranquil retreats.
The hotel's breakfast receives high accolades for its extensive, delicious offerings and high quality, often cited as one of the best in Europe. The variety caters to different dietary needs with gluten-free products available and hot dishes prepared on the spot. Although some find the breakfast price slightly high, the quality and variety justify the cost.
Rooms at Catalonia Goya are lauded for their modern decor, spaciousness and luxurious bedding. Guests appreciate the quiet, comfortable environment, especially in rooms at the back of the hotel. The twice-daily room cleaning service ensures impeccable cleanliness, contributing to a pleasant stay despite occasional noise from adjacent rooms.
The staff at Catalonia Goya greatly enhances the guest experience with their attentiveness, friendliness and professionalism. Individual staff members receive frequent commendations for their dedication and personalized service, making guests feel welcomed and cared for.
While the free wifi service has mixed reviews with some guests experiencing connectivity issues, many find it satisfactory for general use. The hotel's amenities, including comfortable and luxurious beds, mini-fridges and Nespresso machines, further enhance guest comfort.
Catalonia Goya also caters well to families, offering amenities like cots and providing a cozy environment for family gatherings. Business travelers appreciate the cleanliness, accommodating facilities and efficient handling of any issues by the professional reception staff.
Overall, Catalonia Goya offers a standout experience with its unbeatable location, comfortable accommodations, superb breakfast and exceptional staff service, making it a highly recommended choice for anyone visiting Madrid. Show more
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Categories
Luxury Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin RoomThis air-conditioned room comes with free Wi-Fi and flat-screen satellite TV. It has a minibar and private bathroom with a hairdryer.
Junior SuiteThis air-conditioned suite has a separate seating area and comes with free Wi-Fi and flat-screen satellite TV. It offers mineral water and biscuits on arrival, and the private bathroom includes a hairdryer, slippers and a bathrobe. It offers views of Concepción Church and Goya Street.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
Premium Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker.
Exterior Premium Triple RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.
Exterior Premium RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a hairdryer and slippers. The twin/double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a hairdryer. This triple room is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 3 beds.
Guest Reviews
8.9
Excellent
Location
Catalonia Goya boasts an exceptional location in Madrid that guests consistently applaud. Nestled in the heart of the upscale Salamanca neighborhood, the hotel enjoys immediate access to a myriad of dining, shopping and cultural attractions, as well as proximity to Retiro Park and the famous Wizink Center. It is perfectly situated for walking tours, offering an easy stroll to many of Madrid's essential spots. Public transportation is a breeze with the Velázquez metro station right at the doorstep, making the broader city easily accessible.
Visitors find the area lively yet peaceful, appreciating the balanced ambiance of bustling city life and tranquil retreats. The neighborhood is described as posh, safe and imbued with character, filled with excellent restaurants, shops and cafes, creating an ideal setting for both leisure and exploration. The hotel's central position allows guests to immerse themselves in Madrid's vibrant energy while enjoying a quiet and comfortable stay.
Moreover, the positive remarks extend to the hotel’s cleanliness, spacious and comfortable rooms and the friendliness of the staff, enhancing the overall experience. With all this in mind, Catalonia Goya is highly recommended for its unbeatable location, making it a prime choice for anyone looking to explore the splendid city of Madrid.
Breakfast
Guests at Catalonia Goya have consistently praised the hotel's breakfast, which is often highlighted as one of the primary reasons for choosing the hotel. The breakfast is described as amazing, extensive, delicious and among the best that many travelers have experienced in Europe. Guests find the breakfast buffet to be very complete and varied, offering a wide range of options including hot dishes prepared on the spot and fresh juice, which is a rare find in hotel breakfast offerings. The quality of the products is high and options cater to various dietary needs with some reviewers appreciating the availability of gluten-free products.
The breakfast environment is complemented by the attentive and kind staff with specific commendations for their service enhancing the overall experience. Despite the overwhelmingly positive feedback, some guests did find the price of breakfast to be on the higher side, noting that it might feel expensive at around 18 euros. However, even those who mentioned the cost acknowledged the quality and variety of the breakfast.
For those who prefer lighter or quicker options, there were suggestions for an express breakfast for simple items like coffee and toast. Additionally, there are cafes nearby for those who choose not to dine at the hotel. Overall, the breakfast at Catalonia Goya stands out for its variety, quality and the pleasant service of the staff, making it a memorable part of the stay for many guests.
Rooms
Located in a beautiful area of Madrid, Catalonia Goya offers guests a clean, modern and comfortable stay with a variety of room options. Family rooms, spacious junior suites and well-equipped standard rooms cater to diverse needs. The rooms are frequently praised for their modern decor and cozy furnishings with many guests noting the impeccable cleanliness and thoughtful design. Comfort is paramount with luxurious bedding and sizeable rooms. Renovated spaces showcase stylish, contemporary aesthetics, while features like large bathrooms, exceptional showers and modern amenities enhance the experience.
A notable aspect is the quiet nature of rooms at the rear of the hotel, ensuring a peaceful stay despite the central location. Views vary but can include picturesque street scenes. Although some rooms were smaller or darker than anticipated, overall satisfaction with room size and comfort prevails. Facilities within the rooms are well-maintained and designed for convenience. The staff's twice-daily room cleaning service receives commendations, adding to the overall positive guest experience.
Although some noise from adjacent rooms can be a downside, the hotel's efforts in room comfort and cleanliness generally win praise. The Catalonia Goya provides spacious, aesthetically pleasing accommodations that promise a comfortable and enjoyable stay in Madrid.
Beds
The guest reviews for the beds at Catalonia Goya highlight the exceptional comfort and quality of the sleeping arrangements. Visitors consistently remark on the comfortable and luxurious beds, often describing them as very comfortable, super comfortable and even superb. Many guests also appreciate the cleanliness of the beds with frequent mentions of clean and well-maintained bedding.
The mattresses and pillows also receive high praise for their quality, contributing to a restful night's sleep. Some reviews note the spaciousness of the beds, making them fit for two people with ease. Additionally, amenities like mini-fridges and Nespresso machines add to the overall comfort of the stay.
Overall, the beds at Catalonia Goya are a standout feature, offering a cozy and restful experience for guests.
Cleanliness
Catalonia Goya consistently impresses guests with its remarkable cleanliness and modern decor. Reviews highlight the spotless rooms with many noting the attention to detail with daily and even twice-daily cleaning routines, ensuring no speck of dust is overlooked. Rooms are described as modern, well-decorated, spacious and equipped with quality amenities. Guests frequently emphasize the pristine condition of the facilities and common areas. The hotel's excellent cleanliness is often coupled with praise for the accommodating and kind staff, who contribute to a well-organized and comfortable stay. While occasional remarks mention slight lapses in corridor cleaning or overwhelmed reception staff, the overall impeccable cleanliness and neatness leave a lasting positive impression on visitors.
Staff
Nestled in an excellent location surrounded by nearby shops, Catalonia Goya offers an experience greatly enhanced by its outstanding staff. The team receives consistent praise for their attentiveness, friendliness and professionalism, contributing significantly to the positive atmosphere of the hotel. Guests often mention the exceptional treatment and customer service provided by the staff, highlighting individuals like Isabel and Juan Pablo at reception for their remarkable dedication and professionalism.
The varied and high-quality breakfast comes with commendable attention from the staff, making mornings a pleasure. The cleaning team is noted for their super attentive care, ensuring that everything is well-maintained and spotless. Additionally, the warm reception and helpful attitude of the staff are paramount with many noting how the team is always willing to assist and ensure guest comfort until the very last moment.
Overall, Catalonia Goya's staff stands out as one of its most valuable assets, consistently providing friendly, efficient and personalized attention that makes guests feel truly welcomed and cared for. This noteworthy service, coupled with the advantageous location, ensures a satisfying and memorable stay.
Wi-Fi
Catalonia Goya offers a mixed experience when it comes to its wifi service. Many guests found the wifi to be great or good, highlighting its effectiveness in certain areas of the hotel. Communication with staff prior to arrival was prompt, which is appreciated by guests. However, there are notable inconsistencies; some guests reported issues such as the TV's wifi not working, the internet service being less reliable and wifi signals not reaching certain rooms. While the router with four lights and the basic internet service appear satisfactory to some, others found the regular wifi to be just okay and suggested that it could be improved. Overall, while the wifi works well for many, there are occasional lapses in connectivity and coverage.
Family
Catalonia Goya provides a delightful experience for families, making it a recommended choice for those traveling with children. The hotel offers thoughtful amenities such as cots in the rooms, ensuring comfort for the youngest guests. Parents looking for a charming weekend getaway will find the establishment ideal for both couples and family stays. Its prime location on Goya Street adds to its convenience, giving easy access to local attractions and nearby pastry shops. The lounge bar, although not street-facing, offers a comfortable and elegant setting with pleasant background music, enhancing the overall stay. The hotel is frequently praised by families and creates a cozy environment where families can gather and enjoy their time together.
4 Star
Catalonia Goya offers a pleasant stay with its clean, modern and well-equipped rooms. The hotel's amenities are well-regarded, featuring great showers and good room sizes. Guests find the location excellent, making it a convenient choice for travelers. Reviews suggest it is a strong option among four-star hotels with some guests even comparing it favorably to five-star establishments in Madrid. However, there are occasional mentions of older rooms, but overall, the hotel is considered a very good option for those seeking quality accommodation in the city.
Business
Located in a prime area, Catalonia Goya is a convenient choice for business travelers. The hotel offers great rooms and cleanliness is consistently noted. The professional reception staff ensures efficient handling of any issues, such as fixing a magnetic key immediately. Breakfast at the hotel stands out with its extraordinary variety, catering well to different preferences. Extended work stays are comfortable here, thanks to the accommodating facilities and the kindness of the staff.
Yes, Catalonia Goya has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Catalonia Goya.
Yes, Catalonia Goya welcomes dogs.
No, parking facilities aren't available at Catalonia Goya.