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Summary of reviewsEkilibrio Hotel & Apart-Suites is highly regarded for its prime location, particularly for its proximity to the Magic Box and the 12 de Octubre Hospital, as well as easy access to downtown Madrid via the nearby metro station. Guests praise the quiet area and the availability of essential stores and dining options nearby, enhancing their overall stay experience.
While the breakfast service receives mixed reviews, it is often appreciated for its quality and friendly service, though some guests find the variety and value for the price lacking. The absence of an on-site restaurant is notable, requiring guests to seek dining options elsewhere, though the presence of nearby restaurants mitigates this issue somewhat.
The rooms are a standout, praised for their modern, spacious and well-equipped design, making them particularly suitable for longer stays. Cleanliness is consistently highlighted with daily cleaning services maintaining high hygiene standards. The staff's exceptional friendliness and professionalism further enhance guest satisfaction, contributing to a welcoming atmosphere.
While Wi-Fi experiences are mixed with some guests reporting excellent service and others facing connectivity issues, the hotel's pool facilities receive broad acclaim. The rooftop pool with stunning views and well-maintained amenities, is a favorite among guests. Parking options are convenient with both free street parking and secured underground parking available, although some find the latter a bit pricey.
Guest reviews are slightly more divided on the beds and mattresses, where comfort is generally praised, but bed size and pillow quality receive occasional criticism. The hotel aligns well with its four-star rating, offering modern amenities and immaculate conditions, though some guests feel the pricing could be more inclusive of breakfast.
Accessibility features and pet-friendly policies are additional strengths, making the hotel a convenient and accommodating option for travelers with disabilities and those traveling with pets. Overall, Ekilibrio Hotel & Apart-Suites delivers a comfortable and high-quality experience, meeting the expectations of its four-star classification and appealing to a wide range of travelers. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double SuiteFeaturing a private entrance, this suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen has a refrigerator, a dishwasher, kitchenware and a microwave. This wheelchair accessible suite features a washing machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Standard Double SuiteBoasting a private entrance, this suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The suite offers a washing machine, soundproof walls, a coffee machine, a flat-screen TV with satellite channels, as well as city views. The unit has 3 beds.
StudioIn the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The studio features a washing machine, a private entrance, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Duplex SuiteThis spacious suite comprises 2 living rooms, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. The suite provides a flat-screen TV with satellite channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 4 beds.
Standard Double SuiteFeaturing a private entrance, this suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The suite provides a washing machine, soundproof walls, a coffee machine, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.
About Ekilibrio Hotel & Apart-Suites
License: 593609119
Guest Reviews
Location
Ekilibrio Hotel & Apart-Suites boasts an exceptional location for those looking to attend events at the nearby Magic Box with many guests praising its proximity. A quick walk gets you to the metro station, ensuring easy access to downtown Madrid in about 15 minutes. This accessibility to the city center through the metro is frequently highlighted, providing a convenient base for exploring the city's main tourist areas.
The hotel's closeness to the 12 de Octubre Hospital makes it an ideal choice for individuals needing quick access to medical facilities. Numerous reviews also note the convenience of having supermarkets, restaurants and shops nearby, enhancing the overall guest experience. Despite some feedback about the location being slightly far from the city's iconic spots, the efficient public transportation options mitigate this concern.
The area is characterized as quiet, contributing to a restful stay with clean and well-maintained amenities. For travelers who prioritize connectivity and essential services, Ekilibrio Hotel & Apart-Suites presents a compelling option.
Breakfast
The breakfast experience at Ekilibrio Hotel & Apart-Suites draws a mixed bag of reactions from their guests. Many patrons have commended the breakfast for being good with highlights being the availability of omelets made to order, fresh fruit, pastries, eggs and cheese. The service at breakfast, led by attentive staff like Salomón and his team, is often praised for being friendly and pleasant, contributing positively to the dining experience.
However, some guests noted that the breakfast offers limited variety with complaints about an insufficient number of options, poor coffee quality and the lack of replenishment for basic items like yogurt. The absence of a buffet-style breakfast also left some guests wanting more.
Several reviewers felt that the price of €12 was too steep for the quality and variety provided, suggesting that nearby cafes offer better breakfast options at a more reasonable cost. The breakfast service also faced criticism for starting late at 8 AM, which some found inconvenient compared to other hotels.
Overall, while there were guests who enjoyed their breakfast experience, citing it as very good or even the best ever, there were others who felt that it could greatly benefit from improvements in variety, quality and pricing.
Dinner
Ekilibrio Hotel & Apart-Suites boasts comfortable rooms but seems to fall short in providing convenient dining options. Guests have noted the absence of an on-site restaurant, often requiring them to venture out for meals. While some found good restaurants and bars in the vicinity, others mentioned a lack of nearby dining establishments. The challenge of finding dinner at the hotel has been highlighted, emphasizing the need to go out for food, which may not be ideal for all travelers. Despite this, security and room comfort have received positive mentions, suggesting that the hotel maintains a reliable and safe environment for its guests.
Rooms
Ekilibrio Hotel & Apart-Suites offers a remarkable stay with its modern, well-equipped apartments that leave little to be desired. The rooms are consistently praised for being spacious, clean and functional, boasting amenities such as kitchens, washing machines, refrigerators and dishwashers, making them ideal for longer stays or those who prefer to cook their meals. Many units also feature balconies or terraces, adding an extra layer of comfort and relaxation and the separate living and bedroom areas provide a cozy yet practical setup.
Guests highlight the excellent maintenance and modernity of the facilities, noting that everything feels brand new and is kept impeccably clean. The apartments are designed with a keen attention to detail, from ample closet space to fully stocked kitchen utensils and appliances, catering to all needs for a home-like experience. Comfort is a recurring theme with many mentioning the spaciousness and the very comfortable beds.
The aesthetic appeal of the accommodations is evident, described as stylish, cozy and modern and the quiet environment adds to a sense of tranquility, despite the occasional note about the thin doors not isolating noise sufficiently. Moreover, the apartments are strategically located, making it convenient for guests participating in local events or requiring proximity to hospitals and metro stations.
While some rooms may have been cited as smaller by a few guests and occasional issues with noise insulation, the overwhelmingly positive feedback underscores the overall satisfaction with the well-appointed spaces, making Ekilibrio Hotel & Apart-Suites a commendable choice for both short and extended stays.
Beds
The guest reviews of Ekilibrio Hotel & Apart-Suites reveal a mixed but generally positive reception regarding the beds and mattresses. Many guests highlighted the comfort of the beds, frequently using adjectives such as "comfortable," "very comfortable," and "great." The quality of the mattresses was often praised with multiple mentions of "very good mattresses" and "good quality beds."
However, some guests experienced issues with bed size and firmness. Several reviews pointed out that the double beds were too small or "ridiculous" in size for two people and there were a few mentions of beds being "hard" or "sinking in the middle." The sofa beds also received criticism for being uncomfortable and taking up too much space in the rooms.
Pillows were another point of contention. While the beds themselves were often described as cozy, the pillows drew many negative comments, described as "very hard," "uncomfortable," and "too high" or "flat." This inconsistency in pillow comfort seemed to detract from the overall sleeping experience for some guests.
In conclusion, while Ekilibrio Hotel & Apart-Suites offer generally comfortable and high-quality beds, the small size of the double beds and discomfort caused by the pillows and sofa beds are areas that could benefit from improvement.
Cleanliness
Ekilibrio Hotel & Apart-Suites consistently impresses guests with its exceptional cleanliness. The rooms and apartments are frequently described as very clean, new and well-maintained. Guests appreciate the comfortable and clean accommodations, which are complemented by modern amenities and spacious living areas. The hotel's daily cleaning services, including regular towel exchanges and well-kept facilities, are often highlighted, reinforcing the high standards of hygiene maintained throughout the establishment. While there are a few isolated complaints about occasional lapses in thoroughness, the overall consensus is that cleanliness at Ekilibrio Hotel & Apart-Suites is excellent. The establishment’s dedication to keeping everything spotless and comfortable contributes significantly to the positive experiences of its guests.
Staff
The staff at Ekilibrio Hotel & Apart-Suites consistently receives high praise from guests for their exceptional friendliness, attentiveness and professionalism. Guests often highlight the warm and accommodating nature of the reception team, noting smooth check-ins and the helpfulness of the reception clerks. Many reviews specifically commend the polite and cooperative behavior of the staff, emphasizing their willingness to assist with various needs and inquiries.
Guests also appreciate the sense of warmth and courtesy extended by the entire team, including those handling breakfast services with mentions of attentive and efficient service. The staff's kindness, responsiveness and approachable manner significantly enhance the overall guest experience.
While the vast majority of reviews are overwhelmingly positive, a few mention isolated incidents of unprofessional behavior or lack of attention to specific requests. However, such instances seem rare compared to the consistent praise for the staff's dedication and friendliness. Overall, the staff at Ekilibrio Hotel & Apart-Suites plays a crucial role in making guests feel welcomed and well-cared-for during their stay.
Wi-Fi
The Ekilibrio Hotel & Apart-Suites receives mixed feedback regarding its Wi-Fi service. Positive remarks highlight that the Wi-Fi connection is good, fast and boasts an excellent signal, which can cater to general browsing and streaming needs. However, several guests experienced significant issues, reporting a complete lack of internet in rooms, weak service or no Wi-Fi throughout their stay. The Wi-Fi was also described as insufficient for work purposes due to its openness and irregular connectivity. While some guests had no complaints, improvements in the hotel's internet service seem necessary for a more consistently reliable experience.
Pool
Ekilibrio Hotel & Apart-Suites offers a range of pool facilities that guests consistently highlight in their reviews. The hotel boasts both indoor and outdoor pools with the rooftop pool receiving particular praise for its modern design and scenic views of the Madrid skyline. Many guests find the pools to be well-maintained and enjoyable with heated options available that are perfect for a relaxing swim even in cooler months. While some visitors noted that the pool water can be a bit cold, the heated indoor pool was a hit, especially for families with children. The pool area also features comfortable sun loungers, adding to the overall relaxing experience. The hotel's pool facilities are complemented by a gym and spa, making it a great spot for those looking to relax and stay active. Despite some minor comments about temperature, the pools at Ekilibrio Hotel & Apart-Suites offer a refreshing and pleasant environment for guests.
Parking
Ekilibrio Hotel & Apart-Suites offers several parking options to its guests with a range of convenience and pricing. Many visitors appreciate the ease of finding free street parking around the hotel without any time restrictions. For those preferring more secure options, the hotel provides underground parking directly accessible by elevator to the apartments, although some guests find this option relatively expensive at €20 per day. Additionally, the availability of parking within the same building adds to the convenience with no issues reported when reserving a spot. Some guests did find it a bit tricky to locate the parking area at first, but overall, the ease of parking in the surrounding area and the free parking nearby are frequently highlighted as positives.
4 Star
Ekilibrio Hotel & Apart-Suites has received high praise from its guests for its modern design and immaculate presentation. Many reviews highlight that no detail is missing with everything being complete, perfect and even exquisite. The hotel's facilities are consistently described as being in line with its four-star rating, ensuring a comfortable and enjoyable stay.
Despite the accolades, a few guests have expressed a preference for breakfast to be included in the rate and questioned whether the hotel truly lives up to its four-star status, suggesting it may be a bit expensive for this category. Nonetheless, the majority of feedback emphasizes the exceptional quality of the hotel with frequent mentions of the superb and immaculate conditions of the rooms and services provided.
Overall, Ekilibrio Hotel & Apart-Suites seems to offer a very good, if not exceptional, experience that meets the expectations associated with its four-star classification.
Accessible
Ekilibrio Hotel & Apart-Suites has proven to be a convenient choice for travelers with disabilities, highlighted by its accessible installations and accommodating environment for those with reduced mobility. The hotel is notably close to a subway station and a park, enhancing its overall accessibility. While the presence of external stairs might be challenging for those with vertigo, the overall setup does not elicit complaints from guests and meets general accessibility requirements.
Outdoor Pool
The Ekilibrio Hotel & Apart-Suites offers an impressive rooftop pool that stands out for its spa features and heating. Guests find the outdoor pool refreshing and appreciate its added charm due to the salinity of the water. The view from the swimming pool is often highlighted as very nice, making it a favored spot for relaxation. Overall, the pool area receives positive remarks for its amenities and picturesque setting.
Dog Friendly
Ekilibrio Hotel & Apart-Suites welcomes guests with their pets, offering a truly pet-friendly environment where dogs are allowed without limitations. Guests appreciate the ease of having their pets with them during their stay and the hotel permits multiple dogs in a room. However, it is worth noting that there is a daily charge of €15 for each small pet. Overall, the hotel provides a comfortable and accommodating atmosphere for both pets and their owners.
Yes, Ekilibrio Hotel & Apart-Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ekilibrio Hotel & Apart-Suites.
Yes, Ekilibrio Hotel & Apart-Suites welcomes dogs.
Yes, parking facilities are available at Ekilibrio Hotel & Apart-Suites.
No, Ekilibrio Hotel & Apart-Suites doesn't have a gym.