Madrid Airport Suites, Affiliated by Meliá
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Summary of reviewsMadrid Airport Suites, Affiliated by Meliá, garners positive reviews for its strategic location near Madrid's Barajas Airport, making it extremely convenient for travelers with early flights or overnight layovers. The complimentary shuttle service is a notable advantage, adding to the ease of airport access. However, the hotel is situated in a remote industrial area with limited nearby dining, shopping or entertainment options, which may detract from its appeal for those wanting to explore Madrid or its local amenities. Despite this, the spacious rooms, comfortable accommodations and friendly staff make it an attractive choice for airport-related stays.
Guests frequently praise the breakfast at Madrid Airport Suites, noting the varied and high-quality selection that is available starting from 5 am, ideal for early travelers. The buffet includes both hot and cold items and is consistently described as delicious and well-presented with friendly staff enhancing the overall experience. While some minor issues such as cold eggs or limited variety later in the morning were noted, breakfast remains a standout feature and is considered excellent value for money.
Dinner experiences are more mixed. Positive notes include the friendly restaurant staff and a buffet that some found delicious and varied. However, there are various criticisms, including high prices, limited dining options and inconsistent food quality and temperature. Operational issues such as late evening openings and occasional closures further compounded guest dissatisfaction. While some visitors found the buffet satisfactory and convenient, especially given the lack of nearby alternatives, others felt it did not match the cost or quality expectations.
The rooms at Madrid Airport Suites are described as impressively spacious and functional, often likened to mini-apartments, complete with separate living areas and modern furnishings. Comfortable beds, soundproofing and amenities like fridges and TVs contribute to a positive stay experience, particularly for families needing ample space. While some maintenance issues and occasional noise disturbances were reported, the overall feedback underscores the comfort and utility of the accommodations.
Cleanliness is another highlight with guests noting the rooms’ modern decor and diligent housekeeping. The clean and orderly atmosphere is complemented by regular towel changes and well-maintained bathrooms. However, some areas such as hallways, pool and public spaces could use improvements. Despite minor cleanliness complaints, the hotel generally maintains a positive reputation in this aspect.
Staff receive mixed reviews with many guests praising the friendliness and attentiveness of the team, especially those at the reception and in dining services. Exceptional customer service, professionalism and multilingual capabilities are frequently noted. Nonetheless, some reviews mention inefficiencies, poor communication and occasional rudeness, particularly at the reception desk. The shuttle service also received specific criticism regarding driver attitudes and informational clarity.
WiFi at Madrid Airport Suites is generally considered good with many guests finding the signal strength and connectivity satisfactory. While some reported issues with stability and access, especially for high-quality video calls, the free WiFi is seen as a valuable convenience for most visitors.
The pool facilities receive lukewarm feedback due to frequent closures and maintenance issues. While some guests appreciated the pool's size and cleanliness when operational, others found it crowded, uncomfortable and not well-maintained. Restricted hours and additional rules such as mandatory swimming caps further detracted from the experience.
The hotel also offers a tennis court, though it shows signs of aging. Some guests reported issues with paddle tennis facilities not being fully operational or lacking essential equipment.
Parking options, while available, are often criticized for being expensive and inadequately managed. Guests have encountered logistical challenges and insufficient parking capacity during peak times. Better coordination and clearer information would enhance the parking experience.
Overall, Madrid Airport Suites, Affiliated by Meliá, provides a convenient and comfortable stay for those needing proximity to Madrid's airport. While there are areas for improvement, particularly in dining, pool availability and parking logistics, the hotel's spacious rooms, excellent breakfast and friendly staff make it a worthwhile option for airport-related accommodation.
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Guests frequently praise the breakfast at Madrid Airport Suites, noting the varied and high-quality selection that is available starting from 5 am, ideal for early travelers. The buffet includes both hot and cold items and is consistently described as delicious and well-presented with friendly staff enhancing the overall experience. While some minor issues such as cold eggs or limited variety later in the morning were noted, breakfast remains a standout feature and is considered excellent value for money.
Dinner experiences are more mixed. Positive notes include the friendly restaurant staff and a buffet that some found delicious and varied. However, there are various criticisms, including high prices, limited dining options and inconsistent food quality and temperature. Operational issues such as late evening openings and occasional closures further compounded guest dissatisfaction. While some visitors found the buffet satisfactory and convenient, especially given the lack of nearby alternatives, others felt it did not match the cost or quality expectations.
The rooms at Madrid Airport Suites are described as impressively spacious and functional, often likened to mini-apartments, complete with separate living areas and modern furnishings. Comfortable beds, soundproofing and amenities like fridges and TVs contribute to a positive stay experience, particularly for families needing ample space. While some maintenance issues and occasional noise disturbances were reported, the overall feedback underscores the comfort and utility of the accommodations.
Cleanliness is another highlight with guests noting the rooms’ modern decor and diligent housekeeping. The clean and orderly atmosphere is complemented by regular towel changes and well-maintained bathrooms. However, some areas such as hallways, pool and public spaces could use improvements. Despite minor cleanliness complaints, the hotel generally maintains a positive reputation in this aspect.
Staff receive mixed reviews with many guests praising the friendliness and attentiveness of the team, especially those at the reception and in dining services. Exceptional customer service, professionalism and multilingual capabilities are frequently noted. Nonetheless, some reviews mention inefficiencies, poor communication and occasional rudeness, particularly at the reception desk. The shuttle service also received specific criticism regarding driver attitudes and informational clarity.
WiFi at Madrid Airport Suites is generally considered good with many guests finding the signal strength and connectivity satisfactory. While some reported issues with stability and access, especially for high-quality video calls, the free WiFi is seen as a valuable convenience for most visitors.
The pool facilities receive lukewarm feedback due to frequent closures and maintenance issues. While some guests appreciated the pool's size and cleanliness when operational, others found it crowded, uncomfortable and not well-maintained. Restricted hours and additional rules such as mandatory swimming caps further detracted from the experience.
The hotel also offers a tennis court, though it shows signs of aging. Some guests reported issues with paddle tennis facilities not being fully operational or lacking essential equipment.
Parking options, while available, are often criticized for being expensive and inadequately managed. Guests have encountered logistical challenges and insufficient parking capacity during peak times. Better coordination and clearer information would enhance the parking experience.
Overall, Madrid Airport Suites, Affiliated by Meliá, provides a convenient and comfortable stay for those needing proximity to Madrid's airport. While there are areas for improvement, particularly in dining, pool availability and parking logistics, the hotel's spacious rooms, excellent breakfast and friendly staff make it a worthwhile option for airport-related accommodation.
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Guest Reviews
Madrid Airport Suites, Affiliated by Meliá, enjoys a location that is frequently praised for its convenience to Madrid's Barajas Airport. Guests highlight the proximity to the airport as a significant advantage, making it an ideal spot for travelers with early flights or overnight layovers. The availability of a complimentary shuttle service further enhances the appeal for those looking to minimize travel stress.
Despite its favorable airport access, the location has its downsides. The hotel is situated in an industrial area, described by some as remote or isolated with no nearby restaurants, shops or entertainment options. This can make it less appealing for those looking to explore Madrid or enjoy local amenities. Public transport access exists, but it often involves lengthy walks or bus transfers and the area is not pedestrian-friendly.
The setting and surrounding aesthetics, including abandoned buildings and industrial estates, detract from the ambiance for some visitors. However, the hotel compensates with spacious rooms, comfortable accommodations and friendly staff. Its position might not be suitable for tourists aiming to explore downtown Madrid due to the distance and transportation challenges.
In summary, Madrid Airport Suites is a convenient choice for airport access, especially for transit passengers or those with specific airport-related needs. However, it is less ideal for those wanting to immerse themselves in the city center or enjoy nearby amenities.
Madrid Airport Suites, affiliated with Meliá, offers a highly praised breakfast experience, delighting guests with a varied and high-quality selection. Diners frequently highlight the comprehensive buffet, abundant choices of both hot and cold items and the fresh, well-presented food. Many guests describe their breakfasts as delicious, luxurious and nourishing, contributing significantly to the overall satisfaction of their stay. The friendly and attentive dining staff enhance the breakfast experience, ensuring a pleasant start to the day.
While the breakfast buffet generally receives positive feedback, a few reviews mention less favorable aspects, such as cold eggs and a lack of variety after a certain time. Despite these occasional issues, the breakfast is considered an excellent value for money by most guests.
For early travelers, breakfast availability from 5 am is noted as a plus. The hotel's breakfast continues to be a standout feature with frequent commendations for its extensive, varied options and superior quality.
Dining at 'Madrid Airport Suites, Affiliated by Meliá' receives a mixed reception in guest reviews. Many highlight the friendly and helpful restaurant staff, adding a positive note to the experience. The buffet-style dinner, available as the sole dining option, offers a decent variety with some guests finding the food delicious and abundant. In particular, the buffet is noted by some for having good food, sufficient variety and being a convenient option given the lack of nearby alternatives.
However, numerous reviews point out several downsides. The restaurant is often described as expensive with some guests feeling the price does not match the quality of food provided. Common criticisms include the limited dining options, no a la carte menu and varying food temperatures with instances of cold dishes reported. The buffet quality is frequently deemed mediocre or even poor with guests expressing that it lacked taste and was not always appetizing.
Operational issues are also evident, such as the restaurant's late opening time in the evening and occasional closure, leaving guests without dining options onsite. The lack of alternative meal services and the prohibitive cost of vending machine snacks further contribute to guest dissatisfaction.
While the dining decor and ambiance receive little mention, reports of slow service and inconsistent information about dining hours add to the list of grievances. Despite these setbacks, some reviews suggest that if timed right, the buffet can be a satisfactory and convenient option, especially given the somewhat favorable service.
Madrid Airport Suites, Affiliated by Meliá, generally boasts impressively spacious rooms that many guests likened to mini-apartments, complete with separate living areas, sofas and work desks. The rooms are consistently described as clean and comfortable, featuring modern furnishings despite the occasional outdated fixture. Families particularly appreciated the large suites with multiple divisions, making it easy to accommodate strollers and children. Additionally, the rooms’ soundproofing and amenities such as fridges and TVs added to the comfort.
However, a few issues were noted, including occasional maintenance problems like broken fixtures and faulty electronics cards. Some rooms suffered from unpleasant odors, particularly tobacco smoke and mildew with a few guests noting stains on walls and linens. Additionally, noise from neighboring rooms was sometimes an issue. Despite these drawbacks, the staff’s efforts in cleanliness and accommodating facilities generally left a positive impression.
Overall, the hotel's spacious and functional suites, coupled with comfortable beds and well-equipped spaces, contributed to a satisfactory stay for most visitors. The proximity to the airport further added to the convenience for travelers.
Madrid Airport Suites, Affiliated by Meliá, has received mixed feedback regarding their beds. Many guests have praised the beds for being comfortable, providing a good rest and even describing them as super comfortable and cozy. Some found the mattresses to be of good quality with well-maintained sheets and pillows. However, there's a significant portion of reviews highlighting dissatisfaction. Issues such as beds being squeaky, hard mattresses and the presence of old springs causing discomfort were common complaints. Some guests also mentioned that the bed bases were unstable and moved during the night. Additionally, the bed sizes were sometimes noted as small and not ideal for a comfortable sleep. Despite some positive remarks, the hotel might benefit from addressing the concerns about bed quality and comfort to ensure a consistently pleasant experience for all guests.
Madrid Airport Suites, Affiliated by Meliá, generally receives positive feedback for the cleanliness of its rooms with many guests noting that the rooms are spacious, modern and very clean. Housekeeping appears to be diligent, frequently changing towels and maintaining an orderly atmosphere. Guests have pointed out that the bedding is clean and of good quality and the bathrooms are up-to-date and well-maintained. The overall property is clean with nicely kept premises and organized facilities.
However, some areas need improvement. Complaints have been lodged about dirty carpets in hallways, stained and dirty walls and issues with the cleanliness of the pool. Public areas, such as the breakfast room and storage closets, have also been described as not up to standard. Additionally, concerns have been raised regarding occasional bad smells and lackluster cleaning in certain rooms.
Despite these issues, the positive aspects of the hotel's cleanliness often stand out. The modern and clean facilities, coupled with the diligent cleaning staff, contribute to a comfortable stay for many guests. The hotel's cleanliness is frequently highlighted as a strong point, contributing to its overall positive reputation.
Madrid Airport Suites, Affiliated by Meliá, offers a mix of experiences when it comes to its staff. Many guests have praised the kindness and friendliness of the hotel's employees, particularly commending the reception staff and the attentiveness of those in the restaurant and shuttle services. There are mentions of exceptional customer service and warm welcomes from both the check-in team and housekeeping staff. The hotel's personnel are noted for their professionalism, empathy and effort despite occasional challenges, showcasing multilingual capabilities and an overall willingness to assist guests.
However, not all feedback is positive. A number of reviews indicate issues with the efficiency and friendliness of certain staff members, particularly those at the reception desk. Some guests experienced delays during check-in, poor communication regarding services and unhelpful or even rude interactions. The shuttle service, in particular, received criticism for both the attitude of drivers and a lack of timely information.
Despite these mixed reviews, the general consensus highlights that when the staff at Madrid Airport Suites are at their best, they provide friendly, attentive service that significantly enhances the guest experience.
Madrid Airport Suites, Affiliated by Meliá offers several WiFi-related amenities to its guests. A significant number of reviews highlight the availability of free WiFi as a positive aspect, often describing the signal strength in the room as very good and providing consistent connectivity. Guests appreciate that the WiFi is complimentary, which adds to the overall convenience, particularly for those attending to business matters or simply wanting to stay connected.
However, some reviewers noted issues with the WiFi, such as it being non-functional or unstable at times, which occasionally interfered with tasks like making high-quality video calls. A few guests mentioned difficulties in accessing the WiFi, including problems with obtaining passwords or the WiFi not being available in certain rooms. Despite these occasional hiccups, many guests still found the WiFi to be generally good, particularly late at night when connectivity seemed to improve.
Overall, while the WiFi at Madrid Airport Suites has room for improvement, it generally satisfies the need for basic internet access, offering decent speed and a reliable signal in most areas of the hotel.
A closer look at the guest comments regarding the pool at Madrid Airport Suites, Affiliated by Meliá, paints a complex picture. The primary sentiment among the reviews highlights a consistent issue with the pool's availability, as many guests reported that the pool was closed during their stay. Several guests were disappointed to find that the pool was either under renovation, not operational or closed for maintenance without prior notice.
When the pool was available, reviews were mixed. Some visitors appreciated the size and cleanliness of the pool, noting it as a nice feature, especially on hot days. The spacious nature of the pool was complemented by mentions of the outdoor pool being refreshing and the indoor pool offering leisure opportunities. However, others found the pool area sometimes crowded and uncomfortable with limited seating and sunbeds. Maintenance and cleanliness issues were also brought up with some noting the pool area needed better upkeep.
Guests also expressed concerns over the restricted hours of pool operation and unexpected rules such as the requirement to wear a swimming cap, which could be purchased for an additional fee. These regulations, along with limited open times starting at 11:30, seemed to detract from the overall enjoyment for some visitors.
In summary, while the pool at Madrid Airport Suites has some positive aspects such as its size, cleanliness at times and the comfort it provides on hot days, there are significant concerns regarding its availability, upkeep and the stringent rules that impact the guest experience. Potential visitors might want to check ahead for pool availability and be prepared for the additional regulations in place.
The Madrid Airport Suites, Affiliated by Meliá, offers a tennis court that, while slightly outdated, is functional and suited for a quick game. Guests have also mentioned that the hotel provides extensive recreational areas, including facilities for tennis. However, it's worth noting that some reviews pointed out issues with the paddle tennis courts, specifically that they weren't operational or lacked proper equipment like nets.
Madrid Airport Suites, Affiliated by Meliá, seems to provide a mixed experience when it comes to parking facilities. Guests highlighted that there is paid parking available, both underground and outdoor, but it is often perceived as expensive and not included with the stay. The cost for parking varies with some noting it to be a significant additional expense.
The logistics of parking have also been a common point of concern. Reviews suggest the process is not well-coordinated; the parking area is not clearly labeled and often requires guests to move their cars multiple times. During peak times, the parking capacity seems insufficient, leading to long queues and difficulties finding a spot. The information on how to pay and leave the car reportedly lacks clarity, adding to the inconvenience.
Despite these issues, parking is usually available and some guests mentioned finding free street parking or low-cost options for long-term parking. The convenience of parking may also vary depending on arrival time with some finding it more problematic at night.
In summary, while the hotel does offer paid parking options, the overall experience could be improved through better logistics and clearer information. Guests planning to drive should prepare for the additional cost and occasional inconvenience.
Madrid Airport Suites, Affiliated by Meliá, offers an appealing option for families needing accommodation near Madrid's airport. The hotel stands out for its spacious rooms, particularly the family suites, which provide ample space and comfort for larger groups. Visitors have appreciated the multi-room setups and the convenience of having a living room when traveling with children. Many reviews suggest that the rooms are clean and well-maintained.
On the downside, some guests felt that the family amenities were lacking with specific mentions of insufficient facilities for families and a limited number of toilets in family rooms. Additionally, noise from children playing outside was noted and the atmosphere at times appeared more oriented toward youth groups rather than traditional family vacations. However, the hotel is considered family-friendly with many children seen around the property, adding to a familiar atmosphere.
Despite some minor inconveniences, the value for money and proximity to the airport make Madrid Airport Suites a practical choice for families, especially those needing a convenient and spacious place to stay.
Madrid Airport Suites, Affiliated by Meliá, offers advantageous facilities and services for business travelers, particularly due to its convenient location near the airport and proximity to work areas and the convention center. The hotel's business center and conference facilities are well-prepared, providing a good environment for meetings and work-related activities. Rooms are equipped with comfortable office chairs and good desks, creating a conducive workspace. The hotel's free Wi-Fi also supports connectivity needs.
However, some challenges are noted in the check-in process, which can be time-consuming and the attitude of the reception staff, which has been criticized for lack of friendliness and efficiency. While the hotel offers common indoor areas for relaxation or work, ensuring comfort before flights and luggage storage service that is free of charge, there are some mismatches between online descriptions and actual facilities.
For those needing a short stay before a flight or business meetings near the airport, Madrid Airport Suites is a practical option. Despite some customer service setbacks, it generally meets the expectations for business amenities, earning recommendations for its convenience and functionality for business travelers.
Madrid Airport Suites, Affiliated by Meliá, appears to struggle with consistently providing access to its outdoor pool. The majority of reviews highlight issues with the pool being closed for maintenance or simply not operational during their stay. Many guests expressed disappointment upon arrival to find the pool empty or not in use, often without prior information.
During the times the pool was available, it drew mixed feedback. There were requirements such as purchasing swim caps and the pool shared use with adjoining apartments. On a positive note, some guests described the pool as large and clean, remarking positively on the surrounding buffet service. However, the pool area garnered some criticism for limited opening hours, lack of sun loungers and occasional cleanliness issues.
While a few guests enjoyed their time at the pool, numerous visitors were left longing for the experience they anticipated, only to find restrictions and missed opportunities for a refreshing dip.
Madrid Airport Suites, affiliated by Meliá, appears to be a mixed bag when it comes to catering specifically to honeymooners. The hotel is generally touted as suitable for a romantic getaway close to the airport. While there's mention of a good honeymoon setup and spacious honeymoon suites, there is a notable lack of consistency in fulfilling the expectations of honeymoon-related amenities and services. This may suggest that the hotel's romantic offerings are available but not extensively highlighted or standardized. Overall, it can be inferred that the hotel provides a decent option for couples seeking convenience and romance near Madrid's airport, but it's advisable to inquire directly with the hotel regarding specific honeymoon packages to ensure a fully satisfactory experience.
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Location
Despite its favorable airport access, the location has its downsides. The hotel is situated in an industrial area, described by some as remote or isolated with no nearby restaurants, shops or entertainment options. This can make it less appealing for those looking to explore Madrid or enjoy local amenities. Public transport access exists, but it often involves lengthy walks or bus transfers and the area is not pedestrian-friendly.
The setting and surrounding aesthetics, including abandoned buildings and industrial estates, detract from the ambiance for some visitors. However, the hotel compensates with spacious rooms, comfortable accommodations and friendly staff. Its position might not be suitable for tourists aiming to explore downtown Madrid due to the distance and transportation challenges.
In summary, Madrid Airport Suites is a convenient choice for airport access, especially for transit passengers or those with specific airport-related needs. However, it is less ideal for those wanting to immerse themselves in the city center or enjoy nearby amenities.
Breakfast
While the breakfast buffet generally receives positive feedback, a few reviews mention less favorable aspects, such as cold eggs and a lack of variety after a certain time. Despite these occasional issues, the breakfast is considered an excellent value for money by most guests.
For early travelers, breakfast availability from 5 am is noted as a plus. The hotel's breakfast continues to be a standout feature with frequent commendations for its extensive, varied options and superior quality.
Dinner
However, numerous reviews point out several downsides. The restaurant is often described as expensive with some guests feeling the price does not match the quality of food provided. Common criticisms include the limited dining options, no a la carte menu and varying food temperatures with instances of cold dishes reported. The buffet quality is frequently deemed mediocre or even poor with guests expressing that it lacked taste and was not always appetizing.
Operational issues are also evident, such as the restaurant's late opening time in the evening and occasional closure, leaving guests without dining options onsite. The lack of alternative meal services and the prohibitive cost of vending machine snacks further contribute to guest dissatisfaction.
While the dining decor and ambiance receive little mention, reports of slow service and inconsistent information about dining hours add to the list of grievances. Despite these setbacks, some reviews suggest that if timed right, the buffet can be a satisfactory and convenient option, especially given the somewhat favorable service.
Rooms
However, a few issues were noted, including occasional maintenance problems like broken fixtures and faulty electronics cards. Some rooms suffered from unpleasant odors, particularly tobacco smoke and mildew with a few guests noting stains on walls and linens. Additionally, noise from neighboring rooms was sometimes an issue. Despite these drawbacks, the staff’s efforts in cleanliness and accommodating facilities generally left a positive impression.
Overall, the hotel's spacious and functional suites, coupled with comfortable beds and well-equipped spaces, contributed to a satisfactory stay for most visitors. The proximity to the airport further added to the convenience for travelers.
Beds
Cleanliness
However, some areas need improvement. Complaints have been lodged about dirty carpets in hallways, stained and dirty walls and issues with the cleanliness of the pool. Public areas, such as the breakfast room and storage closets, have also been described as not up to standard. Additionally, concerns have been raised regarding occasional bad smells and lackluster cleaning in certain rooms.
Despite these issues, the positive aspects of the hotel's cleanliness often stand out. The modern and clean facilities, coupled with the diligent cleaning staff, contribute to a comfortable stay for many guests. The hotel's cleanliness is frequently highlighted as a strong point, contributing to its overall positive reputation.
Staff
However, not all feedback is positive. A number of reviews indicate issues with the efficiency and friendliness of certain staff members, particularly those at the reception desk. Some guests experienced delays during check-in, poor communication regarding services and unhelpful or even rude interactions. The shuttle service, in particular, received criticism for both the attitude of drivers and a lack of timely information.
Despite these mixed reviews, the general consensus highlights that when the staff at Madrid Airport Suites are at their best, they provide friendly, attentive service that significantly enhances the guest experience.
Wi-Fi
However, some reviewers noted issues with the WiFi, such as it being non-functional or unstable at times, which occasionally interfered with tasks like making high-quality video calls. A few guests mentioned difficulties in accessing the WiFi, including problems with obtaining passwords or the WiFi not being available in certain rooms. Despite these occasional hiccups, many guests still found the WiFi to be generally good, particularly late at night when connectivity seemed to improve.
Overall, while the WiFi at Madrid Airport Suites has room for improvement, it generally satisfies the need for basic internet access, offering decent speed and a reliable signal in most areas of the hotel.
Pool
When the pool was available, reviews were mixed. Some visitors appreciated the size and cleanliness of the pool, noting it as a nice feature, especially on hot days. The spacious nature of the pool was complemented by mentions of the outdoor pool being refreshing and the indoor pool offering leisure opportunities. However, others found the pool area sometimes crowded and uncomfortable with limited seating and sunbeds. Maintenance and cleanliness issues were also brought up with some noting the pool area needed better upkeep.
Guests also expressed concerns over the restricted hours of pool operation and unexpected rules such as the requirement to wear a swimming cap, which could be purchased for an additional fee. These regulations, along with limited open times starting at 11:30, seemed to detract from the overall enjoyment for some visitors.
In summary, while the pool at Madrid Airport Suites has some positive aspects such as its size, cleanliness at times and the comfort it provides on hot days, there are significant concerns regarding its availability, upkeep and the stringent rules that impact the guest experience. Potential visitors might want to check ahead for pool availability and be prepared for the additional regulations in place.
Tennis
Parking
The logistics of parking have also been a common point of concern. Reviews suggest the process is not well-coordinated; the parking area is not clearly labeled and often requires guests to move their cars multiple times. During peak times, the parking capacity seems insufficient, leading to long queues and difficulties finding a spot. The information on how to pay and leave the car reportedly lacks clarity, adding to the inconvenience.
Despite these issues, parking is usually available and some guests mentioned finding free street parking or low-cost options for long-term parking. The convenience of parking may also vary depending on arrival time with some finding it more problematic at night.
In summary, while the hotel does offer paid parking options, the overall experience could be improved through better logistics and clearer information. Guests planning to drive should prepare for the additional cost and occasional inconvenience.
Family
On the downside, some guests felt that the family amenities were lacking with specific mentions of insufficient facilities for families and a limited number of toilets in family rooms. Additionally, noise from children playing outside was noted and the atmosphere at times appeared more oriented toward youth groups rather than traditional family vacations. However, the hotel is considered family-friendly with many children seen around the property, adding to a familiar atmosphere.
Despite some minor inconveniences, the value for money and proximity to the airport make Madrid Airport Suites a practical choice for families, especially those needing a convenient and spacious place to stay.
Business
However, some challenges are noted in the check-in process, which can be time-consuming and the attitude of the reception staff, which has been criticized for lack of friendliness and efficiency. While the hotel offers common indoor areas for relaxation or work, ensuring comfort before flights and luggage storage service that is free of charge, there are some mismatches between online descriptions and actual facilities.
For those needing a short stay before a flight or business meetings near the airport, Madrid Airport Suites is a practical option. Despite some customer service setbacks, it generally meets the expectations for business amenities, earning recommendations for its convenience and functionality for business travelers.
Outdoor Pool
During the times the pool was available, it drew mixed feedback. There were requirements such as purchasing swim caps and the pool shared use with adjoining apartments. On a positive note, some guests described the pool as large and clean, remarking positively on the surrounding buffet service. However, the pool area garnered some criticism for limited opening hours, lack of sun loungers and occasional cleanliness issues.
While a few guests enjoyed their time at the pool, numerous visitors were left longing for the experience they anticipated, only to find restrictions and missed opportunities for a refreshing dip.
Honeymoon
Yes, Madrid Airport Suites, Affiliated by Meliá has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Madrid Airport Suites, Affiliated by Meliá.
No, Madrid Airport Suites, Affiliated by Meliá doesn't allow dogs.
Yes, parking facilities are available at Madrid Airport Suites, Affiliated by Meliá.
No, Madrid Airport Suites, Affiliated by Meliá doesn't have a gym.
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