Mayerling Hotel

Madrid 40.41362800, -3.70484300 , Conde De Romanones, 6 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMayerling Hotel, centrally located in Madrid, receives consistent praise for its ideal positioning, allowing guests to walk to major attractions such as Puerta del Sol, Plaza Mayor and the vibrant nightlife the city offers. The hotel's proximity to multiple metro stations also makes it an excellent base for exploring the wider city. Despite its central location, the setting remains peaceful, ensuring a restful stay.

The breakfast experience at Mayerling Hotel is highly appreciated with many guests noting its variety and quality. The buffet offers a range of fresh products and local specialties, such as churros and tortillas. Complimentary beverages available throughout the day enhance the overall satisfaction of the breakfast service, making it a distinguished feature given the hotel's 2-star rating.

Dinner options at Mayerling Hotel also impress with guests appreciating the quality and variety of the menu, which includes items like pizzas and donershish. The dinner bar provides a wide selection and the availability of complimentary beverages adds to the comfort of dining at the hotel.

The rooms at Mayerling Hotel are noted for their cleanliness, functionality and modern amenities. Guests find them cozy and adequate for short stays, often highlighting their spaciousness and comfort. Although some guests mention that rooms can be on the smaller side with unconventional bathroom layouts, the overall sentiment leans towards satisfaction, especially for those on shorter visits.

Cleanliness is a standout feature of Mayerling Hotel. Guests frequently comment on the spotless condition of both rooms and common areas, highlighting the diligent cleaning routines and adherence to hygiene protocols maintained by the hotel.

The staff at Mayerling Hotel receive outstanding recognition for their friendliness, helpfulness and professionalism. The 24/7 reception service stands out as particularly convenient, ensuring that assistance is available at any time. The staff's ability to provide valuable local recommendations and their multilingual communication skills further enhance the guest experience.

Free Wi-Fi at Mayerling Hotel is generally reliable and appreciated by guests, although a few minor issues with signal strength and speed are occasionally noted. The overall connectivity experience is positive, contributing to guest satisfaction.

While the hotel's central location is perfect for enjoying Madrid’s vibrant nightlife, it does come with a downside. Street noise, especially late at night and on weekends, can be considerable, potentially disrupting the peace of some guests.

Beds at Mayerling Hotel offer a mixed range of experiences. Many guests find the beds very comfortable, while some mention issues with firmness and narrowness. The hotel's newer mattresses attract positive comments, yet some guests find them too hard.

Finally, Mayerling Hotel is noted for its accessibility with facilities designed to assist guests with disabilities or reduced mobility. The close proximity to a metro station and other public transport options enhances accessibility, making it convenient for all guests to explore the city comfortably.

In summary, Mayerling Hotel offers a centrally located and comfortable stay with commendable cleanliness, excellent service and good accessibility. While minor issues like room size and noise may affect some, the overall positive feedback and stellar location make it a highly recommended choice for visitors to Madrid.
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Room Types
Superior Double or Twin Room This larger room has either an interior or exterior position. It has air conditioning and heating, free WiFi and digital TV. There is a private bathroom with shower and a hairdryer.

Standard Double or Twin Room This room has either an interior or exterior position. It has air conditioning and heating, free WiFi and digital TV. There is a private bathroom with shower and a hairdryer.

Triple Room This room features either 3 single beds or a double bed plus a single bed. It has air conditioning and heating, free WiFi and digital TV. There is a private bathroom with shower and a hairdryer.

Large Single Room This single room has air conditioning and heating, free WiFi and digital TV. There is a private bathroom with shower and a hairdryer.

Budget Double Room - Ground Floor This room, located on the ground floor next to the lobby and the restaurant, has air conditioning and heating, free WiFi and digital TV. There is one bathroom with a shower and hairdryer.

Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Madrid, Mayerling Hotel boasts a stellar location that consistently garners praise from its guests. Positioned just steps away from major attractions such as Puerta del Sol and Plaza Mayor, the hotel's central location puts visitors within walking distance of many historical sites, shops, restaurants and vibrant nightlife. Guests frequently highlight the convenience of its proximity to multiple metro stations, making it an excellent base for exploring the entire city with ease.

Despite being in the bustling city center, guests appreciate the peacefulness of the surroundings, ensuring a restful night's sleep. The hotel's advantageous position also makes it easy to reach famous landmarks such as the Gran Vía, Royal Palace and the Prado Museum. Additionally, the nearby Atocha station and multiple subway stops add to the ease of mobility for further exploration.

The combination of its prime setting, cleanliness and the friendly, accommodating staff ensures that Mayerling Hotel is an ideal choice for both short stops and extended stays. With the entire city of Madrid at your fingertips, guests can enjoy everything the vibrant capital has to offer while enjoying the comfort and convenience of this well-located hotel.

Breakfast
The breakfast experience at Mayerling Hotel is generally well-received with many guests praising its variety and the quality of the offerings. Guests frequently mention that the breakfast is "very good," "complete," and "delicious." The buffet is described as "varied and abundant," featuring options that include fresh products and local specialties like churros and tortillas. Several reviewers appreciate the availability of complimentary coffee, tea and water throughout the day.

However, there are occasional comments about limited variety and a small breakfast space. Despite this, the breakfast is seen as satisfying and good value for money, particularly for a 2-star hotel. The breakfast service is also noted for being modern with exemplary hygiene measures.

Overall, the breakfast provides a pleasant surprise for many, offering a range of choices that meet guests' expectations for both quality and variety. The inclusion of free beverages and the small yet functional buffet adds to the positive experience, making it a standout feature of the stay at Mayerling Hotel.

Dinner
Mayerling Hotel's dinner offerings receive praise for both quality and variety. Guests appreciate the completeness of the meal options with mentions of pizza, donershish and a generally good variety of dishes available. The dinner bar is described as large, providing ample choice and the overall dining experience is often deemed perfect. Helpful advice and valuable recommendations enhance the dining experience, ensuring guests can make informed choices. Additionally, an array of complimentary beverages, including coffee, tea and infusions, is available at any time of day or night, along with a water dispenser, adding convenience and comfort to the stay.

Rooms
The rooms at Mayerling Hotel offer a range of experiences that cater to different preferences and needs. The overall sentiment is that the rooms are clean, tidy and functional with many guests appreciating their spaciousness and modern amenities. Several reviewers noted that the rooms were cozy, comfortable and equipped with everything needed for a short stay, including enough outlets to charge multiple devices.

The hotel’s central location is a highlight, providing easy access to the city. Some rooms even come with balconies offering views of the busy street, enhancing the urban experience.

However, there are a few points of contention among guests. Many reviews mentioned that the rooms are on the smaller side and quite simple, lacking in some basic furniture like wardrobes, fridges and desks. The bathroom setup is also unconventional in some rooms with the shower and sink often located within the main room area and separated by glass panels or flimsy partitions. This layout, while practical for some, feels a bit too open and lacks privacy for others.

Comfort levels were mixed with some guests finding the beds and pillows very comfortable, while others found them lacking. Noise was also an issue for rooms located near the breakfast area or the street, but many found their rooms to be quiet and peaceful.

In terms of cleanliness, the rooms consistently received high marks. However, some noted minor maintenance issues like peeling paint, dusty surfaces and minor smells which cleared with ventilation.

In summary, Mayerling Hotel provides clean and functional rooms that are well-suited for short stays, though they are somewhat bare and simple. The unconventional bathroom layouts and lack of some amenities may not suit everyone, but the hotel compensates with its excellent location and comfortable accommodations.

Beds
When it comes to the beds at the Mayerling Hotel, the reviews offer a mixed bag of experiences. Many guests have highlighted the high level of comfort, praising the beds for being very comfortable with comments mentioning new mattresses and firm spring mattresses. Comfort seems to be a recurring theme with phrases like comfortable bed, excellent bedding and super comfy bed frequently appearing in reviews.

However, the feedback isn't universally positive. Several guests found the beds to be too hard, narrow or uncomfortable, pointing to issues like mattresses being rock hard or beds sloping in specific places. Some noted that the springs in the mattresses were particularly troublesome, describing sinking beds and uncomfortable springs that could be felt.

In summary, while a significant number of guests have enjoyed the comfortable and new mattresses at Mayerling Hotel, others have had less satisfactory experiences, citing discomfort due to the firmness and narrowness of some beds. The hotel seems to be a decent pick for those who prefer a firmer bed, but those sensitive to mattress quality might want to seek further details before booking.

Cleanliness
Mayerling Hotel consistently impresses guests with its high standards of cleanliness. Reviews frequently highlight the spotless condition of the rooms, bathrooms and common areas. Many guests found the rooms to be very clean, comfortable and well-maintained. The hotel's modern facilities are also kept in immaculate condition, ensuring a fresh and hygienic environment throughout. Despite the occasional comment about strange shower design or minor cleanliness lapses, the overwhelming sentiment remains positive. The diligent cleaning routines and adherence to hygiene protocols contribute to a very clean and welcoming atmosphere, making guests feel comfortable and at ease during their stay. Overall, Mayerling Hotel's commitment to cleanliness is evident, providing a pristine and pleasant experience for its visitors.

Staff
At the Mayerling Hotel, guests continuously praise the hotel's exemplary staff and their outstanding service. The hospitality team is described as extraordinarily friendly, helpful and attentive, often going out of their way to ensure guests have a pleasant stay. Receptionists receive special commendation for their welcoming attitude and ability to provide valuable local recommendations and information. The availability of a 24/7 reception adds an extra layer of convenience, making the staff always accessible and ready to assist guests at any hour.

The commitment to customer service is evident with staff members consistently being described as kind, professional and accommodating. The staff’s readiness to help with luggage storage before check-in and after check-out is often mentioned as a notable convenience. Moreover, their ability to communicate in multiple languages, such as French, enhances the overall guest experience.

In summary, the Mayerling Hotel boasts a team of personable, approachable and diligent staff members who significantly contribute to the positive impressions and consistent satisfaction of their guests.

Wi-Fi
Guests at Mayerling Hotel generally appreciated the reliable and accessible Wi-Fi provided throughout the property. Many found the internet speed to be good and the connection stable with the added convenience of 24/7 availability. Free Wi-Fi was highlighted as a positive feature with several reviews mentioning strong and consistent signals, contributing to a satisfactory online experience. However, a few guests did encounter some issues, particularly with signal strength on the second floor and occasional slow speeds. Despite these minor setbacks, the overall feedback leaned positively towards a dependable internet service.

Nightlife
The Mayerling Hotel is ideally situated in the heart of Madrid, making it a perfect base for those wanting to explore the city's vibrant nightlife. Guests will find themselves within walking distance of numerous interesting sights, bustling bars and a wide array of restaurants. The hotel's prime location means that theaters and popular pubs are just a couple of blocks away, ensuring that there’s always something to do nearby.

However, the central positioning comes with a significant downside: noise. Reviews consistently highlight that the street noise, especially at night and on weekends, can be overwhelming. Guests have reported that the noise levels are high with many people partying late into the night, making it difficult to find peace and quiet. The area's bustling nightlife and ongoing construction work contribute further to the constant din, affecting the level of privacy and tranquility within the hotel rooms. Furthermore, the room insulation appears inadequate with some guests able to hear everything happening outside or in adjacent rooms due to thin walls and glass panels.

In summary, while the Mayerling Hotel offers unbeatable proximity to Madrid’s dynamic nightlife and various attractions, potential guests should be aware of the trade-off in terms of noise levels, which can be quite disruptive.

Accessible
Mayerling Hotel enjoys high praise for its accessibility, particularly benefiting guests with disabilities or those with reduced mobility. The hotel’s close proximity to a metro station—just a minute’s walk away—facilitates easy transit, while a free zero-emission bus at the nearby station adds to the efficient transport options. The ground floor offers an accessible room tailored for physical disabilities and the wheelchair-friendly facilities are commendable.

The hotel's location stands out as a prime feature with major tourist spots and main attractions all within a comfortable 5-15 minute walk. Guests can delight in exploring Madrid's key sights and spots without any hassle, making it an ideal accommodation for those who prefer walking.

The staff at Mayerling Hotel receive consistent praise for their attentiveness, responsiveness and friendliness. They not only provide warm service but also assist with any accessibility-related needs, ensuring a comfortable stay for all guests. The 24-hour reception further enhances this supportive environment.

While some reviews mentioned minor accessibility issues, the overall feedback is overwhelmingly positive. The convenient location and accessibility features of Mayerling Hotel make it a highly recommended choice for travelers seeking both comfort and ease of movement.


No, Mayerling Hotel doesn't have any pool.

No, a spa isn't available at Mayerling Hotel.

No, Mayerling Hotel doesn't allow dogs.

No, parking facilities aren't available at Mayerling Hotel.

No, Mayerling Hotel doesn't have a gym.

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