NH Collection Madrid Gran Vía
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Summary of reviewsThe NH Collection Madrid Gran Vía is frequently celebrated for its remarkable features and excellent services that ensure a memorable stay for its guests. The hotel’s central location on Gran Vía is perfect for exploring Madrid with major attractions like the Prado Museum and Puerta del Sol within walking distance. Its prime location is complemented by convenient transportation options and a vibrant atmosphere, enhanced by stunning views and nearby dining and shopping opportunities.
The breakfast is a standout feature, receiving high praise for its variety, quality and setting. Guests enjoy an abundant selection of both hot and cold dishes, often served on a rooftop terrace with fantastic city views, making for a luxurious dining experience. The quality of service during breakfast is exceptional with friendly and attentive staff enhancing the experience further.
Dining at the hotel's rooftop restaurant is consistently highlighted for its top-notch cuisine and breathtaking views of the Madrid skyline. The pleasant ambiance makes it an ideal spot for a memorable dinner, despite occasional issues with service.
Rooms at NH Collection Madrid Gran Vía are noted for their cleanliness, modern design and comfort. Guests appreciate the spacious, tastefully decorated accommodations equipped with comfortable beds and well-maintained amenities. The peaceful ambiance, despite the bustling location, aids in providing a restful stay. The professional and helpful staff further enhance the overall guest experience.
Cleanliness across the hotel is impeccable with meticulous housekeeping ensuring a spotless environment, making it a top choice for travelers seeking hygiene and comfort. The staff's dedication to maintaining cleanliness, coupled with their friendliness, contributes to the hotel’s serene and welcoming atmosphere.
Guests frequently commend the attentive and professional staff at NH Collection Madrid Gran Vía. The reception team, housekeeping and restaurant staff all receive high marks for their exceptional service, adding to the hotel’s hospitality.
Families find NH Collection Madrid Gran Vía suitable for a comfortable stay with spacious rooms that accommodate family needs. Although some room sizes are smaller, the overall comfort and central location make it ideal for family vacations.
The beds in the hotel are lauded for their comfort, contributing to a good night’s sleep. Despite some mentions of minor soundproofing issues, the overall positive feedback emphasizes the excellent comfort of the beds.
As a four-star establishment, NH Collection Madrid Gran Vía often exceeds expectations with top-notch facilities and luxurious rooms that enhance the stay. Breakfast and service quality contribute significantly to its reputation as one of the best in Madrid within its category.
Business travelers find the hotel accommodating with suitable facilities such as meeting rooms and reliable wifi, making it a practical choice for professional needs.
In summary, NH Collection Madrid Gran Vía impresses guests with its prime location, superb breakfast offerings, comfortable rooms, high cleanliness standards and exceptional staff service, making it a highly recommended choice for both leisure and business travelers.
Categories
The breakfast is a standout feature, receiving high praise for its variety, quality and setting. Guests enjoy an abundant selection of both hot and cold dishes, often served on a rooftop terrace with fantastic city views, making for a luxurious dining experience. The quality of service during breakfast is exceptional with friendly and attentive staff enhancing the experience further.
Dining at the hotel's rooftop restaurant is consistently highlighted for its top-notch cuisine and breathtaking views of the Madrid skyline. The pleasant ambiance makes it an ideal spot for a memorable dinner, despite occasional issues with service.
Rooms at NH Collection Madrid Gran Vía are noted for their cleanliness, modern design and comfort. Guests appreciate the spacious, tastefully decorated accommodations equipped with comfortable beds and well-maintained amenities. The peaceful ambiance, despite the bustling location, aids in providing a restful stay. The professional and helpful staff further enhance the overall guest experience.
Cleanliness across the hotel is impeccable with meticulous housekeeping ensuring a spotless environment, making it a top choice for travelers seeking hygiene and comfort. The staff's dedication to maintaining cleanliness, coupled with their friendliness, contributes to the hotel’s serene and welcoming atmosphere.
Guests frequently commend the attentive and professional staff at NH Collection Madrid Gran Vía. The reception team, housekeeping and restaurant staff all receive high marks for their exceptional service, adding to the hotel’s hospitality.
Families find NH Collection Madrid Gran Vía suitable for a comfortable stay with spacious rooms that accommodate family needs. Although some room sizes are smaller, the overall comfort and central location make it ideal for family vacations.
The beds in the hotel are lauded for their comfort, contributing to a good night’s sleep. Despite some mentions of minor soundproofing issues, the overall positive feedback emphasizes the excellent comfort of the beds.
As a four-star establishment, NH Collection Madrid Gran Vía often exceeds expectations with top-notch facilities and luxurious rooms that enhance the stay. Breakfast and service quality contribute significantly to its reputation as one of the best in Madrid within its category.
Business travelers find the hotel accommodating with suitable facilities such as meeting rooms and reliable wifi, making it a practical choice for professional needs.
In summary, NH Collection Madrid Gran Vía impresses guests with its prime location, superb breakfast offerings, comfortable rooms, high cleanliness standards and exceptional staff service, making it a highly recommended choice for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
This hotel is part of NH's Green Collection and has implemented energy efficiency projects. It works with responsible suppliers and utilizes water-saving initiatives like aerators and water cistern devices.
Dog Friendly Hotel
Situated on Gran Vía, this hotel offers luxurious accommodations and welcomes pets, ensuring a comfortable stay for both guests and their dogs. Its central location provides easy access to Madrid's attractions.
4-Star Hotel
Located on Gran Vía, this hotel offers a prime location for exploring Madrid. It provides contemporary rooms and excellent service, making it a comfortable and convenient base for experiencing the city.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Guest Reviews
The NH Collection Madrid Gran Vía is praised for its unbeatable, central location, making it an ideal base for exploring Madrid. Positioned on Gran Vía, the hotel is within walking distance of major attractions such as the Prado Museum and Puerta del Sol. Guests appreciate the proximity to excellent transportation options with metro and bus stations just steps away and an abundance of restaurants, bars and shopping nearby.
The convenience of the location allows easy access to the entire historic center and other tourist destinations, ensuring that everything is close by. The hotel's prime position on Gran Vía provides stunning views and a vibrant atmosphere, making it perfect for sightseeing and city tours. Additionally, the property is noted for its cleanliness, comfortable rooms and exceptional staff service. The rooftop bar and terrace are especially highlighted for their beautiful views over the bustling Gran Vía, adding to the overall charm and appeal of this well-situated hotel.
The NH Collection Madrid Gran Vía has garnered high praise for its breakfast offerings, consistently described as spectacular and of a very high standard. Guests frequently highlight the variety and quality of the food with delicious, abundant and well-prepared options. The breakfast service includes both hot and cold selections, delivered directly to the table, ensuring a fresh and personalized experience. Reviewers particularly appreciate the continental starters and the fresh juices and coffee.
One of the unique features is the rooftop terrace, which offers an exceptional view of Gran Via, making breakfast a luxurious and memorable experience. The spacious and pleasant breakfast room further enhances the dining atmosphere.
The quality of service also stands out with the staff being described as friendly, helpful and attentive. Although some mention the breakfast room can feel chilly, the overall guest satisfaction remains high due to the superb food and excellent location.
For those staying at the hotel, the breakfast is highly recommended, even if it comes at an additional cost, as it significantly enhances the overall experience with its variety, generous portions and splendid views over the city.
The NH Collection Madrid Gran Vía boasts a remarkable dining experience, particularly with its rooftop restaurant and terrace. Guests consistently highlight the fantastic views with many enjoying dinner on the 8th floor while admiring the Madrid skyline. The food is frequently described as top-notch, delicious and high-quality, making it a favored spot for many seeking a memorable meal.
The restaurant itself is often praised for its pleasant ambiance and enjoyable rooftop atmosphere. Despite a few negative experiences, such as language barriers and service issues, the overall consensus points to the establishment being a great place for dinner, complete with a fantastic view from the rooftop bar.
The restaurant’s tasty and first-class cuisine, paired with the stunning scenery, makes it a standout feature of the hotel. Whether grabbing a meal at the Picalagartos restaurant or enjoying the wrap-around balcony, guests often leave with positive impressions of their dining experience at NH Collection Madrid Gran Vía.
The rooms at NH Collection Madrid Gran Vía have been praised for their cleanliness, modern design and comfort. Many guests have highlighted the spaciousness and tasteful decoration of the rooms, as well as the comfortable beds and well-equipped amenities. Despite some reviews mentioning smaller room sizes, the quality of the furnishings and the attention to detail in room decoration receive high marks.
The hotel's excellent location, combined with the peaceful and quiet ambiance of the rooms, even in the heart of the busy Gran Vía, adds to its appeal. The views from many rooms, especially those with balconies, are particularly appreciated, offering stunning panoramas of the bustling street below.
Guests have frequently noted the superb cleanliness and modernity of the rooms with many mentioning the convenience of early check-in and the high quality of room facilities. While some guests experienced soundproofing issues and small room sizes, the overall comfort and modern aesthetics of the rooms leave a positive impression.
The staff also receive praise for their kindness and helpfulness, enhancing the overall guest experience. The rooftop terrace with its outstanding views is another highlight, providing a scenic spot for relaxation. Despite some minor issues, the combination of modern comfort, cleanliness and excellent location make the rooms at NH Collection Madrid Gran Vía a favorable choice for travelers.
The beds at NH Collection Madrid Gran Vía have received high praise from guests, consistently described as very comfortable. Visitors appreciated the spacious, modern rooms equipped with well-furnished and comfortable beds that ensure a good night's sleep. Several reviews highlighted the quality and cleanliness of the bedding, along with regular changes of bed sheets. Despite the bustling location on Gran Vía, guests found the rooms to be quiet, allowing for ultimate comfort. While there were a few mentions of average comfort and an uncomfortable mattress, the majority of feedback emphasized the excellent comfort of both the main and sofa beds. Overall, the beds at NH Collection Madrid Gran Vía are ideal for a restful stay, contributing to the hotel's reputation for comfort and cleanliness.
NH Collection Madrid Gran Vía consistently impresses guests with its high cleanliness standards, making it a top choice for travelers seeking a spotless and hygienic environment. Visitors frequently describe the hotel as immaculate with modern and tastefully designed interiors that reflect meticulous care. Rooms are often noted for being exceptionally clean and spacious and professional cleaning staff ensure they are refreshed unobtrusively every day. Guests appreciate the comfortable, neatly arranged beds and commend the hotel's commitment to following strict health protocols.
The hotel's prime, central location enhances its appeal, placing guests conveniently next to various shops and restaurants. This perfect blend of cleanliness, comfort and convenience is bolstered by friendly and efficient service. The overall atmosphere at NH Collection Madrid Gran Vía garners positive remarks for its tranquility and the staff's dedication to maintaining excellent cleanliness. The combination of clean facilities, comfortable accommodations and a welcoming environment results in a superb guest experience, free of complaints regarding hotel hygiene. While minor issues with cleanliness are rare, they hardly detract from the overall outstanding service and experience provided by the hotel.
The NH Collection Madrid Gran Vía excels in hospitality, reflected in numerous guest reviews praising the attentive and friendly staff. Guests frequently highlight the exceptional reception team, commending them for their professionalism and welcoming demeanor. Notable mentions include staff members like Elsa and Carolina S., who went above and beyond to ensure a pleasant stay. The hotel's personnel are consistently described as super helpful, courteous and accommodating, contributing to a warm and inviting atmosphere.
Visitors appreciate the front desk staff for their cheerful and proactive approach, always willing to offer assistance and address requests promptly. The hotel also receives accolades for handling special circumstances with care, such as accommodating pets. The service extends beyond the front desk; housekeeping and restaurant staff are equally praised for their efficiency and kindness.
The rooftop bar experience further enhances the stay with friendly and attentive service, while the overall cleanliness and comfort of the rooms add to the hotel's appeal. In summary, the dedicated and genial staff at NH Collection Madrid Gran Vía significantly enrich guests’ experiences, making it a highly recommended destination for travelers seeking excellent service and a welcoming stay.
NH Collection Madrid Gran Vía generally provides a satisfactory internet experience for its guests. Reviews highlight that the hotel offers free WiFi throughout the rooms and common areas. Many guests found the WiFi speed to be pretty good with a strong and stable signal, often mentioning the fiber optic network that ensures minimal packet loss and a low ping rate. Fast services and good connectivity were frequent praises, alongside friendly and accommodating support from the hotel staff regarding any internet-related issues. However, there were mentions that the WiFi could be quite slow at times, even with a paid upgrade, indicating room for improvement in delivering a consistently faster experience. Despite these occasional hiccups, the overall internet access was considered reliable and ideal for most needs.
Nestled in the heart of Madrid, NH Collection Madrid Gran Vía offers a family-friendly environment that caters well to those traveling with children. Families who stayed here often remarked how much their kids loved the hotel, praising the super cool activities designed specifically for younger guests. The hotel is safe for families, guaranteeing peace of mind for parents.
The rooms, described as spacious and comfortable, accommodate family needs well, although guests recommend choosing the room wisely due to variations in size and noise levels. Families with plenty of luggage noted that while there were enough drawers for storing clothes, the room size might be limiting with more than four suitcases. Despite these occasional spacing issues, the hotel offers a charming and central location, making it an excellent spot for family vacations. The upper floors tend to be quieter, offering a more restful experience for light sleepers.
With its family-oriented services, like family concierge support and family-friendly amenities, the hotel ensures a seamless experience for group bookings, travel assistance and personalized requests. While some guests mentioned that the hotel could improve in making certain aspects more child-friendly and experienced issues like limited soundproofing and room size constraints, the overall consensus indicates that NH Collection Madrid Gran Vía is a great choice for a family holiday.
NH Collection Madrid Gran Vía stands out as an exceptional four-star hotel, offering an experience that borders on five-star luxury. Guests frequently express their admiration for its excellent service, from checking in to checking out with staff that enhance the overall quality of the stay. The hotel boasts top-notch facilities and all the expected amenities of a four-star establishment and often goes above and beyond what one might anticipate from a hotel in this category.
The rooms are described as lovely and luxurious, creating settings that almost feel cinematic. Nestled in a beautiful location, this hotel is often hailed as the best option in Madrid, apart from the super luxury hotels. Breakfast receives positive mentions for its quality, contributing to a great overall stay.
While some guests note that the rooms can be on the small side and mention occasional discrepancies with room service, these points are overshadowed by the overall positive feedback. Indeed, many consider their stay to be a great four-star experience with some even suggesting that NH Collection Madrid Gran Vía should be listed as a top-tier choice within its category.
Although it is noted to be more expensive than other hotels that share the same number of stars, the luxurious ambiance and high standard of service help justify the price for many. This hotel promises an amazing stay, highlighting why it is considered one of the best four-star choices in Madrid.
NH Collection Madrid Gran Vía emerges as a prime option for business travelers with several reviews underscoring its suitability for professional needs. The hotel's business-oriented facilities, including great meeting rooms and conference rooms, cater effectively to executives and business users. A reliable wifi connection and the presence of proper internet facilities further support work requirements, making it a good choice for those needing to work from their laptops.
Strategically located, the hotel is praised as an ideal spot for business stays, ensuring convenience for corporate visits and meetings. The efficient and fully-serviced reception enhances the overall experience, streamlining business events and activities.
The rooftop bar is a noted amenity, offering a refreshing break with a passion fruit mojito, although it is sometimes frequented by external customers, leading to busy lifts. Despite this, NH Collection Madrid Gran Vía stands out as a functional, business-friendly accommodation that effectively meets the needs of professionals.
NH Collection Madrid Gran Vía offers a mix of accessibility features for guests with disabilities, making it a favorable choice for many. The hotel is centrally located on Gran Via, providing easy access to several key spots in the bustling city. Despite its lively location, the hotel remains comfortable, even on a busy street.
Although the hotel's main entrance has stairs, which might seem a bit daunting, there are positive aspects worth noting. There is no elevator at the entrance, but a wheelchair lift is available on the side and staff are readily available to assist with luggage. These efforts demonstrate a commitment to accessibility. Additionally, guests praised the accessible facilities and inclusivity of the reservation services.
The hotel provides a good arrival procedure and accessible check-in assistance, ensuring a smooth start to the stay. The elevators, although described as somewhat mechanical, are complemented by accessible racks to cater to all guests.
Furthermore, the parking space is well-maintained and there are frequent shuttles to facilitate transport around the area. In terms of staff, the reviews are consistently positive, highlighting their helpful and accessible nature.
For a 4-star luxury experience at a convenient price, NH Collection Madrid Gran Vía stands out in terms of accessibility, making it suitable for family trips and guests requiring special accommodations.
The NH Collection Madrid Gran Vía emerges as an exceptional destination for honeymooners, providing a romantic setting in the heart of Madrid's iconic Gran Vía. Guests frequently highlight the rooftop bar as the perfect spot for a romantic evening, enhancing the overall experience of their stay. The hotel is renowned for its suitability for honeymoon trips, offering an atmosphere filled with luxury and charm. Reviews describe it as the best place for a honeymoon with many having celebrated their special occasion here, noting that their time was particularly memorable. The hotel offers various honeymoon packages and services designed to cater to newlyweds, contributing to an amazing honeymoon experience.
Located in the heart of the city, NH Collection Madrid Gran Vía epitomizes luxury, offering a retreat of opulent comfort. The rooms are spacious and adorned with high-end decor and the overall atmosphere exudes a sense of VIP treatment. Guests repeatedly highlight the superior design, plush bedding and comfortable pillows, emphasizing the overall feeling of luxuriant indulgence throughout their stay.
The hotel’s facilities are equally impressive, from the exquisitely designed rooftop terrace to the finely-appointed common areas. Both the ambiance and amenities consistently meet a high standard, making it a top choice for those seeking a luxurious experience. Whether relaxing in the well-designed rooms or savoring the views from the rooftop, the luxury permeates every aspect of the stay, delivering not only comfort but also a touch of elegance that defines this 5-star establishment.
The blend of excellent service, stylish accommodations and thoughtful details, like luxury balconies and cost-effective pricing, provides guests with a truly remarkable stay in one of Madrid's most prestigious hotels.
NH Collection Madrid Gran Vía is renowned for its romantic setting and atmosphere, making it an ideal choice for couples. Visitors often highlight the exceptional views from the rooftop terrace, perfect for enjoying a lunch with a partner or watching the sunset at the skyline bar. The hotel's location in the heart of Madrid adds to its charm, providing romantic views from the rooms and a delightful atmosphere throughout.
Guests frequently mention their romantic experiences with many couples celebrating special occasions such as honeymoons at the hotel. The rooftop restaurant and bar are particular highlights, praised for their outstanding views and the romantic vibe they offer. The overall experience is described as fancy and fulfilling, making NH Collection Madrid Gran Vía a top recommendation for couples seeking a romantic getaway. While the hotel also accommodates families, the romantic aspects clearly stand out, offering memorable and intimate experiences for couples.
NH Collection Madrid Gran Vía proves to be welcoming and accommodating for guests traveling with pets, especially dogs. The hotel is recognized for its dog-friendly environment where pets are allowed inside the premises. Guests expressed appreciation for the staff's attention to their pets and noted the overall inclusive and welcoming atmosphere for animals.
However, certain restrictions apply, such as the rule preventing pets from being left alone in the rooms or taken to the hotel's restaurant. Despite this, it remains a favored choice for travelers with dogs, as it notably allows more than one pet per stay, accommodating even those with two small dogs.
The hotel's pet policies indicate a growing trend of customers traveling with pets, although a few reviews mentioned issues with pet bookings and supplements. While some challenges were reported, the general sentiment reflects a positive experience for both pets and their owners at NH Collection Madrid Gran Vía.
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Location
The convenience of the location allows easy access to the entire historic center and other tourist destinations, ensuring that everything is close by. The hotel's prime position on Gran Vía provides stunning views and a vibrant atmosphere, making it perfect for sightseeing and city tours. Additionally, the property is noted for its cleanliness, comfortable rooms and exceptional staff service. The rooftop bar and terrace are especially highlighted for their beautiful views over the bustling Gran Vía, adding to the overall charm and appeal of this well-situated hotel.
Breakfast
One of the unique features is the rooftop terrace, which offers an exceptional view of Gran Via, making breakfast a luxurious and memorable experience. The spacious and pleasant breakfast room further enhances the dining atmosphere.
The quality of service also stands out with the staff being described as friendly, helpful and attentive. Although some mention the breakfast room can feel chilly, the overall guest satisfaction remains high due to the superb food and excellent location.
For those staying at the hotel, the breakfast is highly recommended, even if it comes at an additional cost, as it significantly enhances the overall experience with its variety, generous portions and splendid views over the city.
Dinner
The restaurant itself is often praised for its pleasant ambiance and enjoyable rooftop atmosphere. Despite a few negative experiences, such as language barriers and service issues, the overall consensus points to the establishment being a great place for dinner, complete with a fantastic view from the rooftop bar.
The restaurant’s tasty and first-class cuisine, paired with the stunning scenery, makes it a standout feature of the hotel. Whether grabbing a meal at the Picalagartos restaurant or enjoying the wrap-around balcony, guests often leave with positive impressions of their dining experience at NH Collection Madrid Gran Vía.
Rooms
The hotel's excellent location, combined with the peaceful and quiet ambiance of the rooms, even in the heart of the busy Gran Vía, adds to its appeal. The views from many rooms, especially those with balconies, are particularly appreciated, offering stunning panoramas of the bustling street below.
Guests have frequently noted the superb cleanliness and modernity of the rooms with many mentioning the convenience of early check-in and the high quality of room facilities. While some guests experienced soundproofing issues and small room sizes, the overall comfort and modern aesthetics of the rooms leave a positive impression.
The staff also receive praise for their kindness and helpfulness, enhancing the overall guest experience. The rooftop terrace with its outstanding views is another highlight, providing a scenic spot for relaxation. Despite some minor issues, the combination of modern comfort, cleanliness and excellent location make the rooms at NH Collection Madrid Gran Vía a favorable choice for travelers.
Beds
Cleanliness
The hotel's prime, central location enhances its appeal, placing guests conveniently next to various shops and restaurants. This perfect blend of cleanliness, comfort and convenience is bolstered by friendly and efficient service. The overall atmosphere at NH Collection Madrid Gran Vía garners positive remarks for its tranquility and the staff's dedication to maintaining excellent cleanliness. The combination of clean facilities, comfortable accommodations and a welcoming environment results in a superb guest experience, free of complaints regarding hotel hygiene. While minor issues with cleanliness are rare, they hardly detract from the overall outstanding service and experience provided by the hotel.
Staff
Visitors appreciate the front desk staff for their cheerful and proactive approach, always willing to offer assistance and address requests promptly. The hotel also receives accolades for handling special circumstances with care, such as accommodating pets. The service extends beyond the front desk; housekeeping and restaurant staff are equally praised for their efficiency and kindness.
The rooftop bar experience further enhances the stay with friendly and attentive service, while the overall cleanliness and comfort of the rooms add to the hotel's appeal. In summary, the dedicated and genial staff at NH Collection Madrid Gran Vía significantly enrich guests’ experiences, making it a highly recommended destination for travelers seeking excellent service and a welcoming stay.
Wi-Fi
Family
The rooms, described as spacious and comfortable, accommodate family needs well, although guests recommend choosing the room wisely due to variations in size and noise levels. Families with plenty of luggage noted that while there were enough drawers for storing clothes, the room size might be limiting with more than four suitcases. Despite these occasional spacing issues, the hotel offers a charming and central location, making it an excellent spot for family vacations. The upper floors tend to be quieter, offering a more restful experience for light sleepers.
With its family-oriented services, like family concierge support and family-friendly amenities, the hotel ensures a seamless experience for group bookings, travel assistance and personalized requests. While some guests mentioned that the hotel could improve in making certain aspects more child-friendly and experienced issues like limited soundproofing and room size constraints, the overall consensus indicates that NH Collection Madrid Gran Vía is a great choice for a family holiday.
4 Star
The rooms are described as lovely and luxurious, creating settings that almost feel cinematic. Nestled in a beautiful location, this hotel is often hailed as the best option in Madrid, apart from the super luxury hotels. Breakfast receives positive mentions for its quality, contributing to a great overall stay.
While some guests note that the rooms can be on the small side and mention occasional discrepancies with room service, these points are overshadowed by the overall positive feedback. Indeed, many consider their stay to be a great four-star experience with some even suggesting that NH Collection Madrid Gran Vía should be listed as a top-tier choice within its category.
Although it is noted to be more expensive than other hotels that share the same number of stars, the luxurious ambiance and high standard of service help justify the price for many. This hotel promises an amazing stay, highlighting why it is considered one of the best four-star choices in Madrid.
Business
Strategically located, the hotel is praised as an ideal spot for business stays, ensuring convenience for corporate visits and meetings. The efficient and fully-serviced reception enhances the overall experience, streamlining business events and activities.
The rooftop bar is a noted amenity, offering a refreshing break with a passion fruit mojito, although it is sometimes frequented by external customers, leading to busy lifts. Despite this, NH Collection Madrid Gran Vía stands out as a functional, business-friendly accommodation that effectively meets the needs of professionals.
Accessible
Although the hotel's main entrance has stairs, which might seem a bit daunting, there are positive aspects worth noting. There is no elevator at the entrance, but a wheelchair lift is available on the side and staff are readily available to assist with luggage. These efforts demonstrate a commitment to accessibility. Additionally, guests praised the accessible facilities and inclusivity of the reservation services.
The hotel provides a good arrival procedure and accessible check-in assistance, ensuring a smooth start to the stay. The elevators, although described as somewhat mechanical, are complemented by accessible racks to cater to all guests.
Furthermore, the parking space is well-maintained and there are frequent shuttles to facilitate transport around the area. In terms of staff, the reviews are consistently positive, highlighting their helpful and accessible nature.
For a 4-star luxury experience at a convenient price, NH Collection Madrid Gran Vía stands out in terms of accessibility, making it suitable for family trips and guests requiring special accommodations.
Honeymoon
Luxury
The hotel’s facilities are equally impressive, from the exquisitely designed rooftop terrace to the finely-appointed common areas. Both the ambiance and amenities consistently meet a high standard, making it a top choice for those seeking a luxurious experience. Whether relaxing in the well-designed rooms or savoring the views from the rooftop, the luxury permeates every aspect of the stay, delivering not only comfort but also a touch of elegance that defines this 5-star establishment.
The blend of excellent service, stylish accommodations and thoughtful details, like luxury balconies and cost-effective pricing, provides guests with a truly remarkable stay in one of Madrid's most prestigious hotels.
Romantic
Guests frequently mention their romantic experiences with many couples celebrating special occasions such as honeymoons at the hotel. The rooftop restaurant and bar are particular highlights, praised for their outstanding views and the romantic vibe they offer. The overall experience is described as fancy and fulfilling, making NH Collection Madrid Gran Vía a top recommendation for couples seeking a romantic getaway. While the hotel also accommodates families, the romantic aspects clearly stand out, offering memorable and intimate experiences for couples.
Dog Friendly
However, certain restrictions apply, such as the rule preventing pets from being left alone in the rooms or taken to the hotel's restaurant. Despite this, it remains a favored choice for travelers with dogs, as it notably allows more than one pet per stay, accommodating even those with two small dogs.
The hotel's pet policies indicate a growing trend of customers traveling with pets, although a few reviews mentioned issues with pet bookings and supplements. While some challenges were reported, the general sentiment reflects a positive experience for both pets and their owners at NH Collection Madrid Gran Vía.
No, NH Collection Madrid Gran Vía doesn't have any pool.
No, a spa isn't available at NH Collection Madrid Gran Vía.
Yes, NH Collection Madrid Gran Vía welcomes dogs.
No, parking facilities aren't available at NH Collection Madrid Gran Vía.
No, NH Collection Madrid Gran Vía doesn't have a gym.
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