NH Madrid Nacional

Madrid 40.40991200, -3.69264000 , Paseo Del Prado, 48 (Show on Map)
8.5
Very Good


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Summary of reviewsNH Madrid Nacional enjoys an excellent location in the heart of Madrid, highly praised for its proximity to major attractions such as the Prado, Reina Sofia and Thyssen museums, as well as Atocha train station. Guests appreciate the easy access to public transport and the vibrant surrounding neighborhood filled with cafes, restaurants and shops. Despite its central location on the bustling Paseo del Prado, the hotel offers a peaceful retreat with soundproofed rooms.

The breakfast experience at the hotel is considered one of its standout features, earning accolades for its variety, quality and taste. Guests frequently describe the breakfast as excellent with a diverse selection catering to all preferences. While some mention that it can be expensive and not always included in the room rate, the overall quality and attentive service ensure a positive start to the day.

Dinner at NH Madrid Nacional receives mixed reviews. The tapas restaurant/bar and Tablafina restaurant are highlighted for their good selection of local dishes and excellent service, though there are occasional remarks about limited menu options and slower service. Despite some criticisms, the dining options are generally well-regarded and provide a pleasant alternative for those who prefer to dine in.

The rooms are described as modern, stylish and very comfortable with many offering balconies or terraces with stunning views of Retiro Park and Botanical Gardens. While some guests find the rooms to be on the smaller side and occasionally in need of minor repairs, the overall comfort, cleanliness and soundproofing are praised. Superior rooms and suites tend to offer better views and more space.

Cleanliness is a consistent strong point with guests frequently commenting on the spotless conditions and meticulous attention to detail. The hotel's adherence to high hygiene standards is evident, making it a reliable choice for travelers prioritizing cleanliness.

The staff at NH Madrid Nacional receive high marks for their attentiveness, kindness and professionalism. Guests appreciate the warm and welcoming demeanor of the reception team, as well as the efficient and helpful service across various departments.

The hotel's WiFi service receives mixed reviews with some guests finding the complimentary service slow and unsteady, while others praise the faster, premium option available for an additional fee.

The gym is often described as very small and poorly equipped, not meeting the expectations set by the hotel's photos. Guests find the gym area lacking in adequate air conditioning and equipment, suggesting that improvements could be made to better meet guest needs.

Parking is noted to be challenging and expensive with tight and narrow spaces making navigation difficult, particularly for larger vehicles. Despite the convenience of direct access to the hotel reception, the parking situation presents significant drawbacks.

The hotel's prime location offers a vibrant nightlife experience with a variety of nearby bars and tapas spots. However, the bustling nightlife contributes to significant noise disturbances, particularly after midnight.

The beds at NH Madrid Nacional are frequently praised for their comfort and quality, though some guests note minor issues with the pillows and size of the beds. Overall, the bedding provides a comfortable and restful experience.

Overall, NH Madrid Nacional offers a well-located, comfortable and clean stay with excellent service and standout breakfast options. While there are areas for improvement, such as the gym facilities and parking situation, the hotel's central location and quality accommodations make it a strong choice for travelers visiting Madrid.
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Categories
Historic Hotel
Situated in a historic building from the 1920s, this hotel is part of the Art Triangle, featuring a classic architectural style. It maintains its historical facade and interior elements, reflecting the grandeur of its era.

Hotel Taking Steps Towards Sustainability
NH Hotel implements eco-certifications, promoting environmental responsibility. They provide excellent links to everywhere in the city, including the airport, reducing the need for private vehicles.

Dog Friendly Hotel
This hotel welcomes pets and provides comfortable accommodations. Its location on Paseo del Prado offers convenient access to nearby parks and attractions.

4-Star Hotel
Located near the Prado Museum, this hotel offers a convenient location for art enthusiasts. It provides comfortable rooms and excellent service, making it a great base for exploring Madrid's cultural attractions.

Luxury Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

Room Types
Standard Double or Twin Room These modern, soundproof rooms include air conditioning, flat-screen satellite TV, a minibar and a pillow menu. The private bathroom has a rain-effect shower, hairdryer and free toiletries.

Superior Double Room with View Offering views of Atocha Square and the Botanic Garden, these modern, soundproof rooms include air conditioning and a Nespresso coffee machine. They also come with flat-screen satellite TV, a minibar, kettle and a pillow menu. The private bathroom has a rain-effect shower, a professional hairdryer, slippers, bathrobes, and free toiletries.

Standard Single Room with View and Terrace This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

Standard Double Room with View and Terrace This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Superior Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Standard Room with View Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.

Guest Reviews
8.5
Very Good
Location
NH Madrid Nacional boasts an unrivaled location in the heart of Madrid, particularly praised by guests for its proximity to major attractions and transport hubs. Situated near Atocha train station and the city's prominent art museums like the Prado, Reina Sofia and Thyssen, the hotel offers unparalleled access to Madrid's cultural highlights. Visitors appreciate being a short walk from the lush Retiro Park and the Botanical Gardens, making it an ideal spot for leisurely strolls.

The central location allows guests to explore most of Madrid on foot with many major museums and historic sites within a few minutes' walk. The hotel's positioning on the main thoroughfare, Paseo del Prado, ensures easy connectivity to public transport, making it convenient for guests to reach other parts of the city and even the airport quickly.

The neighborhood is bustling with cafes, restaurants and shops, providing a vibrant local experience. Despite being on a busy street, the hotel manages to offer a peaceful retreat with soundproofed rooms ensuring a restful stay.

Overall, NH Madrid Nacional's central yet serene location makes it a top choice for travelers looking to immerse themselves in Madrid's rich culture and history while enjoying the comforts of a well-maintained and conveniently positioned hotel.

Breakfast
At NH Madrid Nacional, the breakfast experience tends to be one of the highlight experiences according to guests. Reviewers repeatedly praise the breakfast for its variety, quality and taste. Words like "splendid," "spectacular," "delicious," and "excellent" are frequently used to describe the morning offerings with guests noting the abundance of both hot and cold options. Many reviews highlight the wide variety of foods available, catering to different tastes and preferences, including regional specialties and healthy choices.

The setting and service also earn high marks. The breakfast is often described as very well-organized with diligent and attentive staff ensuring guests have a pleasant experience. The dining area itself receives compliments for being clean and pleasant, occasionally enhanced by lovely views.

However, some guests pointed out a few downsides. While the overall quality and variety are standout features, several reviews mention that the breakfast can be quite expensive and that it is not always included in the room price. A handful of guests felt the cost did not match the breakfast's value and variety. There are also mentions of limited options for those with dietary restrictions or preferences, such as vegan choices.

In summary, breakfast at NH Madrid Nacional is generally considered excellent, diverse and worth trying, despite its higher cost. The attentive service and the well-curated selection of foods contribute to a positive start to the day for most guests.

Dinner
At NH Madrid Nacional, the dining experience receives mixed reviews with a significant number of guests praising various aspects of the hotel's culinary offerings. The tapas restaurant/bar stands out as a highlight, described as really good and offering an interesting selection of local dishes. Many guests appreciated the service, noting it as excellent and the food as delicious.

The onsite restaurant, Tablafina, earns accolades for its wonderful cuisine and is often referred to as a real gem among guests. Despite receiving praise for its delicious dinner and well-presented dishes, there's some consistency in feedback regarding a limited menu and wine list. Additionally, a few guests noted that the restaurant service can be quite slow at times.

Breakfast experiences varied with some guests finding the breakfast room chaotic, yet they also recognized the quality of the meal itself. The overall dining, while sometimes criticized for its limited options, was generally considered a positive feature, offering great food and an excellent alternative for those not venturing out.

The hotel's bar and onsite cafeteria provided a convenient option for late arrivals or those looking for a quick bite, though a couple of guests mentioned that the cafeteria can close unexpectedly, leading to disappointment.

While the majority of reviews spoke highly of the delicious cuisine and the diligent service, there were occasional remarks about specific dishes not meeting expectations, particularly regarding the preparation of meat and high salt levels. Additionally, patrons pointed out a strict no-dogs policy in the restaurant, despite the hotel being pet-friendly, which caused some discontent.

Overall, NH Madrid Nacional's dining options are generally well-regarded with special praise for the ambiance and culinary quality, making it a solid choice for guests looking to enjoy a pleasant dining experience without leaving the premises.

Rooms
Nestled conveniently close to Atocha train station, NH Madrid Nacional offers a mix of modern and stylish rooms that reflect a historic elegance. Guests highlight the rooms as very comfortable and clean with amenities like balconies or terraces providing stunning views of Retiro Park and Botanical Gardens. Several find the rooms to be well-designed and cozy with soundproofing ensuring a peaceful stay despite its central location on a busy avenue.

While the comfort and cleanliness of the rooms receive praise, particularly spacious and luminous suites, some guests note that the room sizes generally fall on the smaller side. Issues such as limited space, dim lighting and occasional signs of disrepair—like leaking taps or outdated decor—are mentioned, but they don't significantly detract from the overall positive impression. Superior rooms and suites tend to offer better views and more space, leaving guests more satisfied.

The noise insulation varies with some rooms being affected by street noise or noise from adjacent rooms, although internal rooms are quieter. Cleanliness is consistently well-maintained and rooms often feature modern amenities including coffee makers and free minibars, enhancing the stay.

The NH Madrid Nacional provides comfortable, clean and well-located accommodations with a few areas that could benefit from updates and minor repairs. For those who prioritize location and modern comforts, the hotel presents a solid choice for a stay in Madrid.

Beds
Guests of NH Madrid Nacional have consistently praised the beds at the hotel, often describing them as very comfortable and conducive to a good night's sleep. Many reviewers found the mattresses to be of good quality, contributing to an overall sense of comfort during their stay. The beds were noted to be large and spacious, adding to the sleeping experience. Cleanliness was also highlighted with guests mentioning that the bedding was kept in excellent condition.

That said, some guests thought the beds could benefit from minor improvements, such as enhancing the pillows, which were sometimes noted as too soft or flat. A few reviews mentioned that the beds were on the smaller side, potentially affecting those used to larger sleeping spaces. Despite these occasional concerns, the overwhelming consensus among reviewers was that the beds at NH Madrid Nacional provide a comfortable and restful experience.

Cleanliness
NH Madrid Nacional consistently receives high marks for its exceptional cleanliness. Guests frequently comment on the spotless conditions of both rooms and bathrooms, highlighting the overall hygiene and meticulous attention to detail. The hotel maintains a modern and clean aesthetic with many noting the rooms as being very clean, cozy and comfortable.

The cleaning staff appears to be highly effective, ensuring daily cleanings that leave the rooms in impeccable condition. The hotel's adherence to cleanliness is evident in every corner, making it a highly hygienic environment that complies well with health standards. Guests also appreciate the well-maintained, fresh feel of the facilities.

However, there are occasional minor issues such as dirty balconies, dusty curtains and some outdated room elements. Despite these few downsides, the overwhelmingly positive feedback regarding cleanliness makes NH Madrid Nacional a reliable choice for travelers prioritizing hygiene and comfort.

Staff
The guest reviews for NH Madrid Nacional highlight the exceptional quality of service provided by the hotel staff. Guests consistently praise the kindness, attentiveness and professionalism of the reception team, noting their warm and welcoming demeanor. Ananda and Nieves from the Tablafina restaurant are frequently mentioned for their friendliness and professionalism, contributing to a pleasant dining experience. The staff across various departments—from housekeeping to the front desk and breakfast team—are commended for their efficiency and helpfulness. Visitors appreciate the personalized service, feeling well-supported throughout their stay. Security personnel are also mentioned for their courteous and professional behavior, ensuring a safe environment for guests. Overall, the staff's friendly, polite and attentive approach significantly enhances the guest experience at this well-located hotel.

Wi-Fi
Guests at NH Madrid Nacional have mixed feelings about the hotel's WiFi service. While some mention that the free WiFi is quite reliable and good, others have pointed out that it can be slow and unsteady at times. There are two levels of WiFi available: the complimentary service, which many found to be slow and a premium option that offers faster speeds for an additional fee. Several guests have complained about the internet being weak or spotty, particularly affecting streaming abilities and activities requiring more robust connection. Despite these issues, a few guests praise the fast and reliable connection when using the premium WiFi. Overall, while the complimentary WiFi may suffice for basic browsing, those needing better internet performance might consider opting for the paid version.

Gym
The NH Madrid Nacional hotel offers a gym facility within its premises, though guest reviews consistently highlight some areas for enhancement. The gym is often described as very small with limited equipment options, not quite living up to expectations set by photos. Some guests find the gym poorly equipped, noting that the number of machines is inadequate for a hotel of this caliber. Additionally, the gym area is reported to have insufficient air conditioning, which detracts from the workout experience. While there are mentions of good gym facilities, the overall feedback suggests that improvements could be made to better meet guest needs.

Parking
NH Madrid Nacional's parking situation presents a mix of advantages and challenges for guests. One of the primary benefits is the convenient public parking with direct access to the hotel reception, which is practical given the hotel's central location near the train station and the Reina Sofía museum. However, several guests have pointed out significant drawbacks. The parking garages are noted to be tight and expensive with costs reaching around €30–€31 per day. Furthermore, the parking spaces are described as very narrow and difficult to navigate, especially for medium or large vehicles.

The parking, being public rather than private, adds an element of disorder and limited availability. Issues like the absence of a dedicated unloading zone and no hotel discount for parking exacerbate the inconvenience. The danger and chaos associated with descending to lower levels of the garage also detract from its appeal. It's clear that while parking is technically available, guests find it challenging and pricey, recommending that visitors are prepared for these conditions.

Nightlife
The NH Madrid Nacional hotel is conveniently located close to the city center and amidst an array of interesting bars, providing guests with numerous nightlife options. The surrounding pedestrian streets are lined with lively tapas bars, ensuring a vibrant atmosphere, especially on weekends. However, it is essential to note that this bustling nightlife contributes to a significant amount of noise. Guests often report disturbances from nearby clubs and bars with noise levels peaking after midnight when groups of revelers can be heard singing and shouting. Additionally, the street noise and traffic sounds can penetrate into the rooms, affecting the overall tranquility. It is advisable for those sensitive to noise to consider these factors when planning a stay here. Nonetheless, the hotel's prime location and proximity to engaging nightlife may appeal to those who thrive in a lively urban setting.

4 Star
NH Madrid Nacional, situated in a prime location, has received mixed reviews regarding its four-star rating, facilities and services. Guests have highlighted the hotel's alignment with the expectations of a four-star establishment, commending the superior and modern feel of the rooms, as well as the great level of facilities and service offered. The well-cleaned rooms further bolster the positive aspects of the hotel's reputation.

However, several guests felt the hotel fell short of the typical four-star experience. Criticisms pointed towards older facilities, rooms and amenities not matching the hotel's rating and a lack of expected amenities such as a coffee maker in the room. Issues such as insufficient soundproofing and inadequate lighting were also noted, detracting from the anticipated comfort and quality.

While the overall quality aligned with a four-star expectation for some, others were left wanting more with some guests even suggesting the hotel would be more fittingly rated as a three-star establishment. Despite these critiques, there remains a consensus on the general alignment with four-star standards, though a few enhancements could greatly improve the guest experience.

Business
NH Madrid Nacional receives favorable feedback from business travelers, often described as ideal for both business and vacation purposes. Its business-friendly location, especially near the AVE and Ouigo train stations, is highlighted as highly convenient for those on work-related trips. Guests can expect efficient check-ins and smooth processes, ensuring a seamless arrival.

The hotel provides functional decoration that caters well to professionals seeking a practical and comfortable stay. Many appreciate the availability and quality of meeting rooms that meet business standards, although some minor annoyances such as overheard conference calls are noted.

Despite a critical eye on amenities, like the absence of complimentary water bottles, the staff's professionalism across various services—check-in, breakfast and lunch—receives consistent praise. The single rooms with terraces also enhance the experience, delivering a good balance of location, room design and comfort.

Overall, NH Madrid Nacional is recognized as a suitable choice for business-oriented stays, delivering essential services and convenience for the demands of work travel.

Historic
NH Madrid Nacional's historical significance shines through in guest reviews, highlighting its prime location amidst some of Madrid's most treasured cultural landmarks. Situated in a historic building, this hotel enjoys a privileged position near Retiro Park, offering picturesque views of the Botanical Garden. Guests laud its close proximity to the city's three major museums—the Prado, Reina Sofia and Thyssen Bornemizze—making it an ideal base for art and culture enthusiasts.

The location also provides easy access to the nearby Crystal Palace and other historical buildings, enhancing the overall experience of staying in a well-preserved old structure. Despite the historic ambiance, the hotel does not compromise on modern comforts, boasting clean and contemporary facilities. This blend of past and present, along with its strategic placement in the heart of a historical area, makes NH Madrid Nacional a compelling choice for visitors seeking to explore Madrid's rich cultural heritage.

Dog Friendly
NH Madrid Nacional is recognized for its dog-friendly facilities and services, making it a convenient option for travelers with canine companions. The hotel accepts pets and provides a warm welcome for dogs, as reflected by multiple remarks on its very pet-friendly atmosphere. The attentive staff further adds to the positive experience, ensuring guests and their pets feel comfortable during their stay.

However, some aspects could be improved. For instance, pets cannot be left alone in rooms and dogs are prohibited from entering the restaurant, which may cause inconvenience during mealtime. Additionally, there have been minor complaints regarding staff interactions and some challenges with accommodating smaller dogs.

Overall, NH Madrid Nacional allows pets and offers a generally positive experience for guests traveling with dogs, though some rules and areas for improvement should be noted for a smoother stay.


No, NH Madrid Nacional doesn't have any pool.

No, a spa isn't available at NH Madrid Nacional.

Yes, NH Madrid Nacional welcomes dogs.

Yes, parking facilities are available at NH Madrid Nacional.

Yes, NH Madrid Nacional has a gym.

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