NH Madrid Zurbano
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNH Madrid Zurbano is celebrated for its strategic and tranquil location in Madrid, making it a top recommendation for both leisure and business travelers. Nestled near the Gregorio Marañón metro station, it ensures easy access to key city attractions like Santiago Bernabéu stadium and various museums. The peaceful neighborhood, close to Paseo de la Castellana, offers dining and shopping options with a safe and clean environment that many appreciate.
The breakfast at NH Madrid Zurbano garners high praise for its extensive and high-quality options, described as excellent and plentiful. The buffet includes a variety of hot and cold choices, although minor issues such as peak hour overcrowding and location in a different building could be improved. Similarly, the hotel's restaurant provides a satisfying dining experience with delicious food and reasonable prices, despite occasional complaints about menu descriptions and room service costs.
Rooms at NH Madrid Zurbano are well-regarded for their spaciousness, cleanliness and comfort, featuring modern amenities. However, some reviewers note certain rooms have limited natural light and occasional noise issues. Despite these, the overall cleanliness and upkeep are commendable with spotless rooms and attentive housekeeping.
The staff at NH Madrid Zurbano are often highlighted for their friendliness and professionalism, contributing significantly to a positive guest experience. The reception and service staff frequently receive accolades for their helpfulness and welcoming nature.
Wi-Fi service at the hotel sees mixed reviews; many find it reliable with good speed, while others experience intermittent connectivity issues, particularly in certain areas of the hotel. The gym facilities are appreciated for their modern equipment and cleanliness, although some find the space a bit small and inconveniently located in a different building.
Parking is another mixed aspect. While it is secure and conveniently located, the parking lot is described as outdated and narrow, making it challenging for larger vehicles. Families find the hotel highly accommodating with spacious rooms, child-friendly amenities and a welcoming atmosphere that includes thoughtful touches for younger guests.
NH Madrid Zurbano also stands out for its proximity to vibrant nightlife, balancing tranquility with easy access to bars and clubs. The beds are consistently praised for their comfort, contributing to restful sleep. However, some guests feel the hotel does not fully meet four-star standards, pointing to small amenities and services as areas for improvement.
Overall, NH Madrid Zurbano offers a comfortable and convenient stay with its strategic location, excellent breakfast and welcoming staff, making it a popular choice for travelers in Madrid.
Categories
The breakfast at NH Madrid Zurbano garners high praise for its extensive and high-quality options, described as excellent and plentiful. The buffet includes a variety of hot and cold choices, although minor issues such as peak hour overcrowding and location in a different building could be improved. Similarly, the hotel's restaurant provides a satisfying dining experience with delicious food and reasonable prices, despite occasional complaints about menu descriptions and room service costs.
Rooms at NH Madrid Zurbano are well-regarded for their spaciousness, cleanliness and comfort, featuring modern amenities. However, some reviewers note certain rooms have limited natural light and occasional noise issues. Despite these, the overall cleanliness and upkeep are commendable with spotless rooms and attentive housekeeping.
The staff at NH Madrid Zurbano are often highlighted for their friendliness and professionalism, contributing significantly to a positive guest experience. The reception and service staff frequently receive accolades for their helpfulness and welcoming nature.
Wi-Fi service at the hotel sees mixed reviews; many find it reliable with good speed, while others experience intermittent connectivity issues, particularly in certain areas of the hotel. The gym facilities are appreciated for their modern equipment and cleanliness, although some find the space a bit small and inconveniently located in a different building.
Parking is another mixed aspect. While it is secure and conveniently located, the parking lot is described as outdated and narrow, making it challenging for larger vehicles. Families find the hotel highly accommodating with spacious rooms, child-friendly amenities and a welcoming atmosphere that includes thoughtful touches for younger guests.
NH Madrid Zurbano also stands out for its proximity to vibrant nightlife, balancing tranquility with easy access to bars and clubs. The beds are consistently praised for their comfort, contributing to restful sleep. However, some guests feel the hotel does not fully meet four-star standards, pointing to small amenities and services as areas for improvement.
Overall, NH Madrid Zurbano offers a comfortable and convenient stay with its strategic location, excellent breakfast and welcoming staff, making it a popular choice for travelers in Madrid.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
4-Star Hotel
Located in the Chamberí district, this hotel offers a quiet and comfortable stay. Its proximity to business and commercial areas makes it suitable for both business and leisure travelers.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in a quiet yet central part of Madrid, NH Madrid Zurbano boasts an ideal location highly praised by its guests. This hotel is excellently placed for both leisure and business travelers, offering easy access to the city’s key attractions and business hubs. Situated near the well-connected Gregorio Marañón metro station, it ensures seamless connections to the rest of the city, including popular spots such as Santiago Bernabéu stadium and various museums.
Guests appreciate the tranquility the neighborhood offers, being removed from the city's hustle and bustle but still central enough to visit major attractions easily with some notable points just a short metro or bus ride away. The proximity to Paseo de la Castellana and various dining and shopping options adds to the appeal, making it a convenient choice for anyone planning to explore Madrid.
The hotel's location also proves advantageous for guests with cars, providing a calm starting point for their travels while maintaining good access to the main roads. Many reviewers highlight the area’s safety and cleanliness, as well as the superb connections to public transport. The NH Madrid Zurbano combines comfort, cleanliness and a superb location, making it a highly recommended choice for travelers looking to experience Madrid with minimal stress and maximum convenience.
Breakfast at NH Madrid Zurbano receives high praise for its varied and high-quality options. Guests consistently describe the offerings as excellent, abundant and delicious with a plentiful selection that includes both hot and cold choices. Many travelers highlighted the exceptional variety in the breakfast buffet and noted the impeccable cleanliness and attentive staff service.
The breakfast buffet stands out for its comprehensiveness, providing everything from freshly ground coffee and fresh juices to a rich assortment of meals. Despite the high quality and range of options, some guests felt the price was excessively high. A few reviews pointed out the lack of capacity control during peak hours, which led to overcrowded breakfast rooms and some guests had to wait to be served in the café.
Special dietary needs were sometimes not met adequately, as one guest noted a delay in receiving gluten-free bread. Another area of improvement mentioned was the need for more variety in tea options and milk alternatives. Additionally, the breakfast experience was affected for some by its location in a different building, which required guests to leave the hotel premises.
Nevertheless, the general consensus among guests is that the breakfast is a high point of their stay with many describing it as fantastic, spectacular and the best part of their hotel experience.
Travelers to NH Madrid Zurbano can expect a generally positive dining experience at the hotel's restaurant. Guests have praised the restaurant for its delicious food, wide selection of dishes and reasonable prices. The convenience of the dining options, including being open until 23:00, adds to its appeal. Additionally, the quality of food at the hotel's restaurant is frequently highlighted with some labeling it as excellent.
While there are some mentions of the food being cold and lacking detailed descriptions on the menu, these seem to be outweighed by the positive aspects. Moreover, the neighborhood offers an array of good restaurants and bars, making it easy to explore different cuisines just a short walk away.
Room service has received mixed reviews with some finding it overpriced, such as a €12 charge for a green salad. Despite these few caveats, NH Madrid Zurbano's restaurant remains a strong dining option, reflected in the numerous favorable comments from guests.
NH Madrid Zurbano offers a generally positive experience with its rooms, emphasizing spaciousness, cleanliness and comfort. Many guests appreciated the large and well-distributed rooms, some of which come equipped with modern furniture and coffee makers. The bathrooms were noted for their spaciousness and modern amenities with some reviews highlighting excellent showers.
Despite these highlights, there were some consistent concerns. A number of guests found their rooms to be dark with insufficient natural light, especially those facing interior courtyards or emergency staircases. Small windows in some rooms further limited the amount of light. Noise was also an issue for rooms located near the elevator or with noisy fridges and minibars.
Temperature control seemed to be an occasional problem with some rooms feeling too hot or taking a while to warm up. Additionally, the quality of amenities, such as towels, could be improved as mentioned by a few guests.
Overall, the hotel's rooms offer a balance of comfort and modern style, though it's worth noting that room sizes and quality of natural light can vary. For a more satisfying stay, it might be beneficial to request one of the more spacious, better-lit rooms.
At NH Madrid Zurbano, beds consistently receive praise for their high comfort levels. Many reviews highlight the beds as being very comfortable with some specifically noting that the king-sized beds are extremely cozy. Guests repeatedly describe the beds as spacious, clean and featuring high-quality mattresses. Positive remarks emphasize the exceptional comfort provided by both the beds and pillows. The hotel offers a variety of bed sizes, from large singles to enormous king-sized options, all designed to provide a restful night's sleep. Although there are a few comments regarding minor issues with bed comfort, the overwhelming consensus is one of satisfaction, making NH Madrid Zurbano a top pick for travelers prioritizing a good night's rest.
The cleanliness at NH Madrid Zurbano has been highly praised by guests. The hotel maintains a reputation for excellent cleanliness with clean and comfortable rooms that are described as spotless, very clean and impeccably maintained. Guests frequently highlight the hotel's superb cleanliness standards, often mentioning the very clean rooms, modern facilities and comfortable beds. The cleaning team receives consistent commendations for their excellent work and attention to detail. Additionally, the overall cleanliness of the hotel, including its beautiful rooms and functional spaces, contributes to an enjoyable stay. However, some reviews mention minor issues such as superficial cleaning, slow cleaning services in some instances and occasional lapses in specific areas like the bathroom. Despite these occasional remarks, the general consensus underscores a high standard of cleanliness at NH Madrid Zurbano.
The reviews for NH Madrid Zurbano highlight the exceptional performance of the hotel staff. Guests frequently praise the friendliness and professionalism of the employees, noting their ability to create a welcoming atmosphere. The reception staff, in particular, receive numerous commendations for their efficiency, helpfulness and excellent treatment of visitors. Many guests appreciate the staff's willingness to accommodate special requests and offer personalized touches, such as surprise messages for special events. The level of attention from both the service and cleaning staff is frequently described as impeccable with guests feeling well-cared for throughout their stay. While there are occasional mentions of less favorable interactions, these appear to be exceptions rather than the rule. Overall, the consistent kindness, professionalism and attentiveness of the NH Madrid Zurbano staff contribute significantly to the positive experiences reported by guests.
Guests staying at NH Madrid Zurbano have shared mixed experiences regarding the hotel's Wi-Fi service. On the positive side, many users have noted that the Wi-Fi was good, reliable and worked without any issues. The internet connection received commendations for its good speed and quality, making it suitable for most basic needs.
However, other reviews indicate a less consistent experience. Some visitors encountered intermittent and unstable Wi-Fi with reports of weak signals, particularly in corner rooms. A few guests mentioned the internet not working at all or being very slow, making it unreliable at times. Coverage could be spotty, leading to instances where guests found it in and out or terrible, especially considering modern standards.
Ultimately, while NH Madrid Zurbano offers a generally positive Wi-Fi service, potential guests should be prepared for occasional inconsistencies, especially in certain areas of the hotel.
NH Madrid Zurbano's gym receives generally positive feedback from guests. Many appreciate its well-furnished and clean facilities with modern and functional equipment that caters to various workout needs. It’s highlighted as an adequate space for a short stay and despite being on the smaller side, it is still deemed well-equipped. Guests find it good enough for daily use and effective for a productive workout session. Some note that it can get crowded at times and that the gym is located in a different building, which might be a minor inconvenience. Nonetheless, it is still considered a good and sufficient facility for maintaining fitness while staying at the hotel.
Guest reviews of NH Madrid Zurbano present a nuanced perspective on the hotel's parking facilities. The parking is described as good, secure and conveniently located close to the hotel. There is an appreciation for the availability of on-site parking spaces, which has a reasonable fee and is sufficient for small cars. Some reviewers note that the hotel provides ample parking space and that the area is generally good for parking.
However, there are several criticisms highlighting that the parking lot is outdated, small and narrow with insufficient maneuvering space for larger vehicles. Guests find the dimensions of the entrance and exit to be challenging. Limited parking spaces, often fully occupied, resulted in some guests needing to use nearby public parking, which can be costly. The inability to reserve parking spots and the risk of losing a space upon leaving were additional frustrations. Reviews suggest the hotel parking experience can be stressful with descriptions of it as complicated and inconvenient and some found the parking so limited and tight as to be dangerous. Overall, while the parking is serviceable for small vehicles and generally secure, guests with larger cars or looking for guaranteed spaces might face difficulties.
The NH Madrid Zurbano is an excellent choice for families, offering a highly family-friendly atmosphere and a range of amenities that cater specifically to children. Numerous reviews highlight the spacious, well-suited rooms designed to accommodate families comfortably, including family rooms and suites that mix living space with sleeping quarters. The hotel staff go the extra mile to ensure families feel welcome, providing thoughtful touches like baby bathtubs with bathroom kits, cribs and baby bath supplies.
Parents appreciated the added amenities such as apples and candies for children, along with welcome gifts which made their little ones feel special. The cleanliness and cozy atmosphere of the rooms were frequently commended, along with the comfortable beds and clean linens that contributed to a pleasant stay.
Located conveniently near an external garden area, the hotel offers a quiet and pleasant setting ideal for family relaxation. Despite some minor inconveniences like the small elevator being a challenge for larger strollers, families found the overall experience positive and enjoyable. NH Madrid Zurbano stands out as a top choice for family trips, harmonizing comfort with thoughtful, child-friendly details.
NH Madrid Zurbano is ideal for guests who seek vibrant nightlife while enjoying a quieter residential setting. The hotel is conveniently located close to numerous bars and clubs, making nightlife access easy and walkable. Despite being near nightlife hotspots, the surrounding neighborhood maintains a sense of safety and tranquility. The area is lively at night with many nice restaurants and buzzing bars nearby where visitors can enjoy the local scene. Proximity to the Santiago Bernabéu Stadium adds another layer of excitement for sports fans. However, guests should be mindful that the close vicinity of nightlife spots sometimes results in noise late at night.
NH Madrid Zurbano presents itself as a four-star hotel, but numerous guest reviews suggest it does not fully meet this standard. While the hotel features clean and updated rooms, many find the overall value compromised by factors such as small elevators and inadequate services. Comments frequently mention that the level of amenities and service falls short of what is expected from a four-star establishment. Guests often describe the hotel as more fitting of a three-star rating, citing issues like minimal breakfast offerings, basic accommodations with noise disturbances and insufficient cleaning quality. NH Madrid Zurbano's pricing is also a point of critique with many believing the cost does not correspond with the services provided. Despite being centrally located, this hotel seems to lack the luxury and excellence that NH is usually known for.
NH Madrid Zurbano stands out as an excellent choice for business travelers. The hotel boasts a very good location, ideal for those with nearby events or meetings. The convenience of the location is complemented by strong facilities; guests have noted the accuracy of the hotel’s advertisements in reflecting the reality of their experience. Its quiet environment is suitable for both work and rest, featuring large rooms with comfortable, enormous beds and strong WiFi conducive to getting work done.
The hotel maintains an experienced staff who are always ready with a smile, providing useful tips on local dining and activities. Despite some comments on the business-like atmosphere, the NH Madrid Zurbano caters well to the needs of business travelers with amenities such as business category rooms and a sufficiently large work area in each room. Although no dedicated workspaces are available, good communication services have been provided, ensuring smooth business operations.
The cleaning and upkeep of the hotel are consistently praised, adding to the comfort of the stay. Recommended for short 2-3 day business trips or longer stays, the hotel meets expectations with its attentive service and overall value as a four-star hotel. Whether traveling alone or hosting a business meeting, the NH Madrid Zurbano provides the necessary environment and support for a productive business journey.
The NH Madrid Zurbano hotel offers commendable accessibility features for guests with disabilities. Many reviews highlight the well-designed accessible facilities, including wheelchair accessible rooms, elevators, ramps and wide doors. The hotel seems to have made significant efforts to ensure that guests with disabilities find their stay comfortable with specific mentions of adapted rooms and accessible features throughout the premises. However, some guests noted that the entrance to the new building posed an inconvenience due to the absence of a ramp, making it difficult for luggage transport and building access without stairs. Despite this, overall access within the hotel is generally positive and accommodating for disabled guests.
NH Madrid Zurbano comes highly recommended for honeymooners with several guests highlighting the availability of a honeymoon package and special touches that make the stay memorable. The honeymoon suite is praised as perfect, creating an ideal environment for newlyweds. Many reviews note that the hotel is an excellent choice for those on their honeymoon with others pledging to return for their future honeymoon stay. Despite no specific sub-category or observations related to honeymoons in some comments, the general sentiment is overwhelmingly positive, suggesting NH Madrid Zurbano is a top pick for a romantic getaway.
NH Madrid Zurbano provides an ideal setting for couples seeking a romantic getaway. Guests frequently describe the hotel as having a romantic ambiance, making it perfect for special occasions like honeymoons. The quiet and private atmosphere contributes to the overall romantic experience, complemented by thoughtful touches in the room and picturesque views. While some reviews do not mention specific romantic features, the consistent feedback highlights the hotel's suitability for creating memorable romantic moments. Additionally, its convenience for airport access enhances its appeal for traveling couples.
NH Madrid Zurbano offers an accommodating and hassle-free experience for guests traveling with pets. The hotel allows pets for an additional charge and provides various pet-friendly amenities, including dedicated rooms and even small beds for pets. Dogs are treated exceptionally well with thoughtful touches such as cookies at the reception. The overall pet policy is praised for its ease and welcoming nature, ensuring both guests and their furry companions feel at home.
Location Show Map
Location
Guests appreciate the tranquility the neighborhood offers, being removed from the city's hustle and bustle but still central enough to visit major attractions easily with some notable points just a short metro or bus ride away. The proximity to Paseo de la Castellana and various dining and shopping options adds to the appeal, making it a convenient choice for anyone planning to explore Madrid.
The hotel's location also proves advantageous for guests with cars, providing a calm starting point for their travels while maintaining good access to the main roads. Many reviewers highlight the area’s safety and cleanliness, as well as the superb connections to public transport. The NH Madrid Zurbano combines comfort, cleanliness and a superb location, making it a highly recommended choice for travelers looking to experience Madrid with minimal stress and maximum convenience.
Breakfast
The breakfast buffet stands out for its comprehensiveness, providing everything from freshly ground coffee and fresh juices to a rich assortment of meals. Despite the high quality and range of options, some guests felt the price was excessively high. A few reviews pointed out the lack of capacity control during peak hours, which led to overcrowded breakfast rooms and some guests had to wait to be served in the café.
Special dietary needs were sometimes not met adequately, as one guest noted a delay in receiving gluten-free bread. Another area of improvement mentioned was the need for more variety in tea options and milk alternatives. Additionally, the breakfast experience was affected for some by its location in a different building, which required guests to leave the hotel premises.
Nevertheless, the general consensus among guests is that the breakfast is a high point of their stay with many describing it as fantastic, spectacular and the best part of their hotel experience.
Dinner
While there are some mentions of the food being cold and lacking detailed descriptions on the menu, these seem to be outweighed by the positive aspects. Moreover, the neighborhood offers an array of good restaurants and bars, making it easy to explore different cuisines just a short walk away.
Room service has received mixed reviews with some finding it overpriced, such as a €12 charge for a green salad. Despite these few caveats, NH Madrid Zurbano's restaurant remains a strong dining option, reflected in the numerous favorable comments from guests.
Rooms
Despite these highlights, there were some consistent concerns. A number of guests found their rooms to be dark with insufficient natural light, especially those facing interior courtyards or emergency staircases. Small windows in some rooms further limited the amount of light. Noise was also an issue for rooms located near the elevator or with noisy fridges and minibars.
Temperature control seemed to be an occasional problem with some rooms feeling too hot or taking a while to warm up. Additionally, the quality of amenities, such as towels, could be improved as mentioned by a few guests.
Overall, the hotel's rooms offer a balance of comfort and modern style, though it's worth noting that room sizes and quality of natural light can vary. For a more satisfying stay, it might be beneficial to request one of the more spacious, better-lit rooms.
Beds
Cleanliness
Staff
Wi-Fi
However, other reviews indicate a less consistent experience. Some visitors encountered intermittent and unstable Wi-Fi with reports of weak signals, particularly in corner rooms. A few guests mentioned the internet not working at all or being very slow, making it unreliable at times. Coverage could be spotty, leading to instances where guests found it in and out or terrible, especially considering modern standards.
Ultimately, while NH Madrid Zurbano offers a generally positive Wi-Fi service, potential guests should be prepared for occasional inconsistencies, especially in certain areas of the hotel.
Gym
Parking
However, there are several criticisms highlighting that the parking lot is outdated, small and narrow with insufficient maneuvering space for larger vehicles. Guests find the dimensions of the entrance and exit to be challenging. Limited parking spaces, often fully occupied, resulted in some guests needing to use nearby public parking, which can be costly. The inability to reserve parking spots and the risk of losing a space upon leaving were additional frustrations. Reviews suggest the hotel parking experience can be stressful with descriptions of it as complicated and inconvenient and some found the parking so limited and tight as to be dangerous. Overall, while the parking is serviceable for small vehicles and generally secure, guests with larger cars or looking for guaranteed spaces might face difficulties.
Family
Parents appreciated the added amenities such as apples and candies for children, along with welcome gifts which made their little ones feel special. The cleanliness and cozy atmosphere of the rooms were frequently commended, along with the comfortable beds and clean linens that contributed to a pleasant stay.
Located conveniently near an external garden area, the hotel offers a quiet and pleasant setting ideal for family relaxation. Despite some minor inconveniences like the small elevator being a challenge for larger strollers, families found the overall experience positive and enjoyable. NH Madrid Zurbano stands out as a top choice for family trips, harmonizing comfort with thoughtful, child-friendly details.
Nightlife
4 Star
Business
The hotel maintains an experienced staff who are always ready with a smile, providing useful tips on local dining and activities. Despite some comments on the business-like atmosphere, the NH Madrid Zurbano caters well to the needs of business travelers with amenities such as business category rooms and a sufficiently large work area in each room. Although no dedicated workspaces are available, good communication services have been provided, ensuring smooth business operations.
The cleaning and upkeep of the hotel are consistently praised, adding to the comfort of the stay. Recommended for short 2-3 day business trips or longer stays, the hotel meets expectations with its attentive service and overall value as a four-star hotel. Whether traveling alone or hosting a business meeting, the NH Madrid Zurbano provides the necessary environment and support for a productive business journey.
Accessible
Honeymoon
Romantic
Dog Friendly
No, NH Madrid Zurbano doesn't have any pool.
No, a spa isn't available at NH Madrid Zurbano.
Yes, NH Madrid Zurbano welcomes dogs.
Yes, parking facilities are available at NH Madrid Zurbano.
Yes, NH Madrid Zurbano has a gym.
Location Show Map
More Options
