Petit Palace Savoy Alfonso XII

Madrid 40.41725700, -3.68934500 , Alfonso Xii, 18 (Show on Map)
8.6
Very Good


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Summary of reviewsPetit Palace Savoy Alfonso XII enjoys a prime location directly opposite Madrid's famed Retiro Park, offering serene views and proximity to key cultural attractions like the Prado Museum and Puerta de Alcalá. The hotel's central placement makes it ideal for exploring Madrid's top spots with excellent public transportation links enhancing the convenience. Visitors appreciate the tranquil, clean environment, bolstered by welcoming staff and fantastic breakfast options in spacious, comfortable rooms.

The breakfast buffet is highly praised for its variety and quality, featuring a splendid selection of hot and cold foods, fresh fruits and specialty items like gluten-free and lactose-free options. While the basement location without windows is a minor drawback, the overall breakfast experience remains a highlight for most guests.

Dining at the hotel impresses with its diverse and delicious options, from dinner in the comfortable small bar cafe and the adjoining dining room to prompt and tasty room service. The varied menu and friendly, attentive service contribute to a delightful culinary experience.

Rooms at Petit Palace Savoy Alfonso XII are noted for their cleanliness, spaciousness and modern design. Many guests enjoy the bright, airy atmosphere and scenic views, particularly those overlooking Retiro Park. While some minor discrepancies between online images and room conditions exist, the overall feedback highlights comfort, cleanliness and thoughtful amenities.

The hotel's commitment to cleanliness is a standout feature with consistently spotless rooms and common areas. The attentive housekeeping staff ensures a consistently high standard of cleanliness and guest comfort.

The staff receives glowing reviews for their friendliness, professionalism and multilingual capabilities, significantly enhancing the guest experience. Whether assisting at the front desk, providing room service or handling guest inquiries, the team excels in delivering top-notch service.

Complimentary Wi-Fi throughout the hotel is generally reliable and fast, though minor connectivity issues are occasionally mentioned. Overall, the free internet service enhances guests' stays by providing stable and high-speed access.

Families find the hotel particularly accommodating with spacious rooms, family-friendly amenities and a welcoming environment. The proximity to Retiro Park is especially advantageous for those with children, providing ample opportunities for relaxation and play.

The hotel's location balances access to vibrant nightlife with a pleasant, quieter environment. Nearby bars, clubs and dining options allow guests to enjoy evening entertainment without being in the heart of the city's busiest areas.

Beds at the hotel receive mixed feedback, though the majority of guests find them comfortable and conducive to a good night's sleep. Cleanliness and quality of bed coverings are frequently noted, though some guests report issues with bed stability and size.

As a solid four-star hotel, Petit Palace Savoy Alfonso XII meets many expectations with its modern amenities, excellent service and incredible breakfast. However, some guests suggest improvements in amenities and room quality to fully align with four-star standards.

Business travelers appreciate the hotel's conducive work environment, complete with well-provided workspaces and business facilities. The central location also offers easy access to major amenities, further enhancing its appeal for business stays.

Overall, Petit Palace Savoy Alfonso XII stands out for its prime location, excellent service and clean, comfortable rooms, making it a top choice for an unforgettable stay in Madrid.
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Categories
Historic Hotel
Housed in a historic building overlooking Retiro Park, this hotel features classic architecture from the early 20th century. It combines traditional design with modern comforts, preserving the essence of its original structure.

Hotel for Honeymoon
The royal ambience and the pleasant atmosphere at Petit Palace Savoy Alfonso XII compose the ideal setting to spend the most dreamy and fairy-tale honeymoon with your loved one. Enjoy spectacular views of Buen Retiro Park either from the modern junior suite or the luxurious apartment with its private hydromassage bathtub.

Family Friendly Hotel
Located in a 19th-century palace with views of the park, it offers spacious family rooms, stroller rental, and welcome gifts for kids. Its location provides easy access to the park and museums.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Quadruple Room (4 Adults) This room features 1 double bed and either 2 single beds or a set of bunk beds. The room also includes a laptop with free Wi-Fi.

Double or Twin Room (1-2 Adults) This room has a flat-screen TV, a laptop safe and a minibar. The bathroom comes with a hairdryer and amenities.

Triple Room This room has a flat-screen TV, a laptop safe and a minibar. The bathroom comes with a hairdryer and amenities.

Junior Suite (4 Adults) This spacious suite features 1 double bedroom and bunk beds. The room also includes a laptop.

Double or Twin Room with Park View This room offers views of Retiro Park. It includes air conditioning.

Deluxe One-Bedroom Apartment with Park View Located on the hotel's upper floors, this modern apartment features contemporary decor and views of Retiro Park. It has hot tub. The room includes: - A bottle of cava - A Nespresso coffee machine with a coffee kit - Bathrobe and slippers

Small Double Room This double room features views of an interior patio. A minibar is available.

Guest Reviews
8.6
Very Good
Location
Petit Palace Savoy Alfonso XII boasts an enviable location directly opposite Madrid's renowned Retiro Park, offering guests unparalleled views and easy access to one of the city's most iconic green spaces. Nestled in a historically rich building, the hotel is just steps away from essential cultural attractions like the Prado Museum and Puerta de Alcalá. Its prime placement allows visitors to explore Madrid's central spots, including Gran Vía and the vibrant neighborhoods surrounding Serrano Street, all within a short walking distance.

Guests consistently praise the hotel's position for its tranquility, cleanliness and convenience, making it a top choice for both leisure and museum visits. Additionally, the proximity to public transportation hubs like the Metro and Cercanias stations simplifies travel around the city. The welcoming and friendly staff, combined with excellent breakfast options and spacious, comfortable rooms, further enhance the overall experience.

Perfect for families and tourists alike, Petit Palace Savoy Alfonso XII offers a peaceful retreat while keeping Madrid's bustling attractions within arm's reach. Whether it’s enjoying the serene park views from a balcony or taking leisurely strolls to nearby museums and restaurants, guests find the location unbeatable and the ambiance delightful, marking it as a standout choice for an unforgettable stay in Madrid.

Breakfast
Breakfast at Petit Palace Savoy Alfonso XII consistently receives high praise from guests for its variety and quality. The buffet is described as exceptionally varied, offering a range of hot and cold foods, fresh fruits, homemade products and specialty items like gluten-free and lactose-free options. Many guests highlight the freshness and deliciousness of the food with offerings that cater to diverse tastes.

The presentation of the breakfast receives commendations as well, being described as splendid, well-organized and nicely displayed. The effort to include local and homemade products is appreciated and the attention from the breakfast staff is frequently mentioned as friendly and attentive.

However, there are some mixed feelings about the location of the breakfast, which is served in the basement with no windows—this detracts from the overall experience for some guests. Additionally, while many find the breakfast to be good value with a fantastic selection, a few guests feel that the price is a bit steep.

Overall, the breakfast experience at Petit Palace Savoy Alfonso XII is considered one of the highlights of the stay with its exceptional variety and quality making a positive impression on most who dine there.

Dinner
Petit Palace Savoy Alfonso XII offers a highly praised dining experience that caters to various preferences. The restaurant features a diverse and well-thought-out dinner menu, including options like rice with vegetables and fresh salads. Though some changes to the dinner service were noted, the consistency in excellent food delighted guests, which was evident in their enthusiasm for both breakfast and dinner offerings.

The small bar cafe is a frequent mention, celebrated for its comfort, varied choices and quick service. It's an ideal spot for evening drinks, light snacks or simply savoring a great cup of coffee. The adjoining dining room, equipped with good staff and efficient table service, provides a pleasant atmosphere for lunch and dinner alike.

The hotel's room service also earned commendations for its delicious meals and prompt delivery. Guests appreciated the convenience of having savory dishes right in their rooms on the nights they opted for this service. Additionally, the lobby bar's well-curated selection was a hit among visitors looking for a relaxing evening drink.

Overall, dining at Petit Palace Savoy Alfonso XII is highlighted by its variety, quality and the attentive service of the staff, ensuring a delightful culinary experience.

Rooms
Petit Palace Savoy Alfonso XII has received varied feedback regarding its rooms with an emphasis on the positive aspects. Guests frequently highlighted the cleanliness and spaciousness of the rooms, attributing these qualities to their overall comfort. Many reviews praised the rooms' modern and functional design, coupled with well-appointed amenities and pleasant decor, creating an inviting atmosphere.

Several guests appreciated the scenic views available from their rooms, especially those overlooking Retiro Park, often mentioning the bright and airy nature facilitated by the windows and balconies. Family rooms, junior suites and other large accommodations were particularly noted for their suitability for group stays, providing ample space for multiple occupants.

While the reviews pointed out some discrepancies between online images and the actual room conditions, the general consensus remained positive regarding the comfort and beauty of the rooms. Instances of rooms being too hot on arrival or concerns about dated furniture and decor, were occasional but did not overshadow the overall satisfaction with the large, clean and well-maintained spaces.

Overall, Petit Palace Savoy Alfonso XII offers a range of comfortable and clean room options catering to various needs, from family stays to short city breaks, often complemented by beautiful views and thoughtful amenities.

Beds
The reviews of Petit Palace Savoy Alfonso XII reveal a mixed experience with the beds, leaning towards positive overall. Guests frequently mention the beds and mattresses as being very comfortable with high-quality and stylish bed coverings adding to the appeal. Cleanliness is a highlighted factor with many reviews noting clean bed sheets, surfaces and linens.

Several comments point to specific aspects like the beds being large, cozy and conducive to a good night's sleep. The beds are described as spacious and suited for comfort with some guests appreciating the new and well-maintained mattresses. Pillows, while mixed in comfort, generally accompany the plush bedding well.

However, not all feedback is positive. Some guests found the beds to be somewhat shaky, worn out or even threadbare, suggesting a need for replacement. Issues like noisy or squeaky beds, uncomfortable mattresses and twin beds on wheels that moved too easily were also noted. Some beds were criticized as being too small, while others indicated a disjointed sleep experience due to the poor quality of the bedding.

In summary, while there are a few areas for improvement, the majority of guests seem to enjoy the comfort and quality of the beds at Petit Palace Savoy Alfonso XII.

Cleanliness
Petit Palace Savoy Alfonso XII shines when it comes to cleanliness, earning high praise from guests for its impeccable standards. The rooms are consistently noted for being very clean, tidy and comfortable with many remarking on the fresh and modern decor. Guests frequently mention the hotel's attention to detail with freshly made beds, clean towels and well-maintained facilities being the norm. The bathrooms in particular receive commendations for their cleanliness and freshness.

Regular and thorough cleaning services ensure that the rooms and common areas remain spotless with floors cleaned daily and housekeeping keeping everything in order. Visitors appreciate the consistent high standards, describing the hotel as very clean, well-maintained and organized, contributing to an overall comfortable and pleasant stay.

While some minor critiques exist regarding the occasional need for additional cleaning or updates to the decor, these are outweighed by the overwhelmingly positive feedback. The hotel staff is also noted for their attentiveness to cleanliness, ensuring that any issues are promptly addressed, further enhancing the guest experience. Overall, Petit Palace Savoy Alfonso XII excels in creating a clean and inviting environment for its guests.

Staff
The Petit Palace Savoy Alfonso XII boasts a remarkable reputation for its exceptional staff, who are consistently praised for their friendliness, attentiveness and professionalism. Guests repeatedly highlight the warm and welcoming demeanor of the reception desk with many specifically noting the outstanding customer service and prompt resolution of any issues. Staff members are described as very kind, accommodating and proactive in fulfilling guests’ needs, ensuring a comfortable and hassle-free stay. The hotel’s team is also commended for their multilingual capabilities and their courteous and helpful approach, which significantly enhances the overall guest experience. Whether interacting with the front desk, room service or concierge, visitors can expect top-notch service and a friendly smile at every turn.

Wi-Fi
Petit Palace Savoy Alfonso XII consistently receives praise for its Wi-Fi service with many guests highlighting the good quality and strong connections available throughout the hotel. The Wi-Fi is not only complimentary but also boasts excellent internet speed, making it suitable for common general usage. Guests frequently commend the consistent and fast Wi-Fi, available free of charge.

However, there are mentions of occasional issues, such as the need for the free Wi-Fi to be rebooted at times or instances where the connection was slow or intermittent. Despite these occasional setbacks, the majority of guests appreciate the high-speed, stable and fantastic Wi-Fi connection provided by the hotel, enhancing their stay with reliable and complimentary internet access.

Family
The Petit Palace Savoy Alfonso XII offers a superb family-friendly experience with an array of features highly appreciated by guests traveling with children. Families are welcomed by spacious rooms, including family rooms and suites, that provide plenty of space for groups of various sizes, from couples with toddlers to families of four. The accommodation is not only well-sized but also clean and comfortable, ensuring a pleasant stay.

The hotel's location next to a park is highlighted as a brilliant advantage, especially for those with toddlers who can enjoy the nearby green areas. Furthermore, the staff at the hotel are frequently noted for their attentive and friendly approach, making the environment welcoming for both children and adults.

Guests also commend the family-oriented amenities such as HVAC-controlled rooms, family bathrooms and breakfast options suited for all ages. The layout and facilities are considered efficient and well-designed for family use, enhancing the overall experience.

Overall, the Petit Palace Savoy Alfonso XII is repeatedly referred to as an excellent, family-friendly hotel. It stands out for its accommodating services, spacious and comfortable rooms and an atmosphere that caters specifically to the needs of families, making it a great choice for family stays in the city.

Nightlife
The Petit Palace Savoy Alfonso XII boasts a location that strikes an appealing balance between access to vibrant nightlife and a pleasant, clean environment. While the area is slightly less lively than the city center, it offers ample opportunities for evening entertainment with nearby bars, clubs and dining options featuring great local food. The hotel's proximity to shopping and restaurants makes it a convenient base for those looking to experience the city's nightlife without being in the midst of its busiest areas. Guests will find the hotel's surroundings to be a small yet vibrant spot for enjoying nightly outings.

4 Star
Petit Palace Savoy Alfonso XII offers a confirmed four-star experience with exceptional attention to detail in the rooms and clean amenities. Guests have praised the hotel's modern atmosphere and perfect location, along with an incredible breakfast selection. The service and hospitality are generally well received, aligning with four-star standards and everything is well executed. Despite the positive feedback, some guests feel the hotel falls short of a true four-star experience, highlighting the absence of basic amenities like bathrobes and slippers and noting that the room could benefit from higher quality touches. There were also mentions of the hotel's pricing and lack of free Wi-Fi for 139€ per night being below the expected standard for a four-star hotel. Overall, the Petit Palace Savoy Alfonso XII is regarded as a solid four-star hotel with room for improvement in certain areas to fully meet four-star expectations.

Business
Petit Palace Savoy Alfonso XII is widely praised for its business-friendly atmosphere and conducive work environment. The hotel offers well-provided workspaces and professional business facilities, including quiet areas specifically designed for work, making it an excellent option for business travelers. Guests have highlighted the availability of good meeting rooms and dedicated business centers, along with spacious rooms equipped with Ethernet connections, essential for seamless work experiences.

The central location of the hotel is noted as particularly convenient, providing easy access to major amenities which is beneficial for those traveling for work. The efficiency of the services and the professionalism of the staff further enhance its appeal for business purposes.

Although some reviews mentioned the need for a more defined work area with proper desks or high tables as people were improvising in the cafeteria, overall, the hotel is regarded as an excellent place for business travel, combining well-suited accommodations and excellent business amenities, making it ideal for business stays.

Accessible
Petit Palace Savoy Alfonso XII offers excellent accessibility options for guests with disabilities. The hotel boasts easy entry and exit points and does not require the use of stairs, making it particularly convenient for individuals with mobility issues. Ramps and accessible rooms are available to ensure a comfortable stay for wheelchair users and those with reduced mobility.

Located right next to the train and metro station, the hotel provides quick and easy access to public transport, enhancing its appeal for guests needing flexible travel options. It's positioned in a prime spot, allowing guests to effortlessly reach major tourist attractions and the main parts of the city center on foot. The nearby park is also easily accessible, adding to the convenience for visitors looking to explore the area.

Overall, Petit Palace Savoy Alfonso XII stands out as an accessible and convenient accommodation option for guests with disabilities, offering good facilities and a strategic location for both transport and local tourism.

Historic
Located in a fantastic area close to museums and other historic buildings, Petit Palace Savoy Alfonso XII is a charming and beautifully appointed hotel nestled within a historic building. The classic architecture and modern renovations blend seamlessly to preserve the historic charm while providing modern comforts. Guests appreciate the rich history and heritage designation of this beautiful old tenement, which exudes a unique historic ambience. The setting next to the park further enhances its appeal, making it an excellent choice for those who value both history and modern chic in their accommodations.

Honeymoon
Petit Palace Savoy Alfonso XII is highly regarded as an ideal destination for honeymooners. Reviews emphasize its suitability for romantic stays with mentions of honeymoon-specific accommodations such as suites with romantic views and balconies. Guests find the hotel perfect for creating memorable honeymoon experiences, highlighting the thoughtful amenities tailored for newlyweds. The hotel is consistently praised as a great spot for couples, making it an excellent choice for those seeking to celebrate their honeymoon in a romantic setting. Overall, it is widely recognized as a perfect honeymoon location, offering an experience that is both intimate and special for newlyweds.

Romantic
The Petit Palace Savoy Alfonso XII stands out as an ideal destination for couples seeking a romantic getaway. The hotel boasts a charming and romantic design, creating a perfect atmosphere for lovebirds. Guests have praised the romantic balcony views and peaceful setting, making it a lovely place for couples to unwind. With romantic amenities and rooms specifically designed for intimate stays, the hotel offers an excellent romantic experience. The ambience is consistently noted as nice, further enhancing the overall romantic vibe. This beautiful hotel is a great choice for those in search of a romantic retreat.

Dog Friendly
Petit Palace Savoy Alfonso XII is highly regarded for its excellent dog-friendly amenities and services. The hotel is notably accommodating and pet-friendly, going out of their way to ensure that pets feel welcome. Guests appreciate the clean and comfortable rooms specially designed to cater to pets. The staff takes care of various details that make the stay pleasant for pet owners, from providing dog bowls to including pet beds, ensuring that even large dogs, up to 30kg, are welcome without any issues.

Many guests highlight the hotel's welcoming and kind treatment towards pets, reflecting an inclusive pet policy that is both accommodating and considerate. The environment is consistently described as great for dogs with facilities and staff being particularly friendly and attentive to the needs of pet companions. For those traveling with their furry friends, this hotel stands out as an ideal choice, offering a seamless and worry-free stay for both humans and pets.


No, Petit Palace Savoy Alfonso XII doesn't have any pool.

No, a spa isn't available at Petit Palace Savoy Alfonso XII.

Yes, Petit Palace Savoy Alfonso XII welcomes dogs.

No, parking facilities aren't available at Petit Palace Savoy Alfonso XII.

No, Petit Palace Savoy Alfonso XII doesn't have a gym.

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