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Summary of reviewsThe Soho Boutique Opera in Madrid enjoys a stellar reputation among guests, primarily for its outstanding central location. Conveniently situated within walking distance of significant attractions such as Gran Via, Plaza Mayor, the Royal Palace and Teatro Real, the hotel offers easy access to the metro and abundant local dining options, ensuring guests can immerse themselves in Madrid's vibrant culture and nightlife while retaining a peaceful sanctuary to return to.
Guests lavish praise on the cleanliness of the hotel, lauding the spotless, modern and well-maintained rooms. Housekeeping is noted for their meticulousness, contributing significantly to the comfortable and fresh ambiance of the accommodation. This high standard of cleanliness extends to public areas, enhancing the overall guest experience.
The staff at Soho Boutique Opera receives consistent commendations for their friendliness and exceptional hospitality. The reception staff, in particular, are described as polite, helpful and professional, often going the extra mile to ensure a pleasant stay for guests. Specific staff members are frequently mentioned for their exceptional service, further underscoring the hotel's commitment to customer satisfaction.
The hotel's breakfast has a generally positive reception with many guests highlighting its variety, quality and delicious offerings. The coffee comes in for special mention. However, some guests feel there is room for more variety, particularly in terms of fruits and vegetables. Despite occasional logistical hiccups, the breakfast service is largely seen as an asset.
Rooms at the hotel are recognized for their cleanliness, modern decor and comfort. Many guests appreciate the spacious layouts, large comfortable beds and good amenities, including minibars and large televisions. While some noted smaller-than-expected room sizes and limited storage, the overall impression remains positive thanks to the quiet and well-soundproofed environment.
The hotel provides reliable and generally fast WiFi, which is positively received by most guests. While some experienced intermittent issues, the overall sentiment is that the WiFi service effectively meets guests' needs.
Guests often commend the comfort of the beds with most reviews citing soft mattresses and cozy pillows that enhance the restful experience. Although some feedback describes occasional issues with bedding, the overall consensus is favorable.
The hotel offers a range of facilities that suit business travelers, including a well-equipped business center and a functional, quiet environment for work. The accessibility features are also well-regarded with accommodations for wheelchair users and an elevator aiding ease of movement throughout the property.
Despite some critiques regarding its four-star rating with guests pointing out areas for improvement such as air conditioning and lighting, the overall feedback is positive. The charm, comfort and prime location of Soho Boutique Opera make it a solid choice for travelers seeking a boutique hotel experience in the heart of Madrid. Show more
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Boutique-style Hotel
Soho Boutique Opera features a modern and stylish design with a focus on personalized service. Its central location near the Opera provides easy access to cultural attractions and a vibrant atmosphere.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a minibar, a coffee machine as well as city views.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 2 beds.
Superior Double RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Guest Reviews
8.5
Very Good
Location
The Soho Boutique Opera boasts a prime location in the heart of Madrid, making it an excellent choice for travelers looking to explore the city on foot. Guests consistently praised its proximity to major attractions such as Gran Via, Plaza Mayor, the Royal Palace and the Teatro Real, all within easy walking distance. Despite its central position, the hotel provides a tranquil atmosphere, ensuring a peaceful night's sleep away from the city's hustle and bustle.
The hotel benefits from excellent connectivity with several metro stations, including Opera and Callao, close by, making it convenient for guests to navigate the city. Additionally, visitors have noted the abundance of nearby restaurants, cafes, shops and supermarkets, enhancing the overall experience. The strategic placement of the hotel allows guests to immerse themselves fully in Madrid's vibrant culture and nightlife, while also enjoying the comfort and modern amenities provided by the establishment.
In summary, Soho Boutique Opera shines with its unbeatable central location, offering easy access to Madrid's key sights and local amenities, ensuring an enjoyable and convenient stay for those looking to explore the city.
Breakfast
The breakfast experience at Soho Boutique Opera is generally well-received by guests, though opinions vary on certain aspects. Most reviewers noted that the breakfast was fantastic, highlighting its variety and quality. Terms like "excellent," "delicious," and "tasty" were frequently used to describe the breakfast offerings. Many appreciated the multiple options available, including both savory and sweet dishes and praised the freshness and quality of the products. The coffee, particularly, earned positive mentions for its flavor.
On the other hand, some guests felt the breakfast could benefit from more variety, especially in terms of fruit and vegetables. A few reviews noted that the breakfast lacked the diversity expected of a 4-star hotel and some found it repetitive if staying for an extended period. While the service received praise for being friendly and attentive, there were occasional mentions of logistical hiccups, such as difficulty in keeping certain items replenished.
Pricing was another area of mixed feedback. Some guests found the breakfast to be a good value for money, while others thought it was expensive given the selection. There were also a few reviews that pointed out issues like limited or poorly stocked options and some even described the breakfast as basic or modest.
Overall, the breakfast at Soho Boutique Opera is widely praised for its quality and variety, though there is room for improvement in terms of diversity and replenishment to meet the expectations of all guests.
Dinner
Soho Boutique Opera benefits from a prime location surrounded by a variety of dining options. Guests appreciate the proximity to many eateries, including tapas restaurants, tap rooms and a ramen restaurant just next door. The area boasts a plethora of cafes and restaurants, offering good Spanish food and more, all within easy walking distance. Additionally, the hotel is conveniently located near several metro stations, making it easy to explore other dining options in the city. While the on-site dinner could use some improvement, the abundance of nearby restaurants ensures that guests have plenty of great dining choices right at their doorstep.
Rooms
The guest reviews of 'Soho Boutique Opera' reveal a mix of experiences, largely focusing on the rooms. Many visitors found the rooms to be clean, modern and well-decorated with spacious layouts in some cases. The design and comfort of the rooms were frequently praised with positive mentions of large, comfortable beds and good amenities such as minibars, coffee makers and large televisions. The bathrooms were often described as spacious and modern, contributing to the overall comfort.
However, a recurring theme in the reviews was the small size of many rooms, particularly the triple rooms, which some guests felt were misrepresented in the booking photos. Issues such as limited storage space, poor lighting and insufficient amenities like bedside lamps and shower curtains were also mentioned. Despite these drawbacks, the rooms were generally described as quiet and well-soundproofed, making for a peaceful stay.
The hotel's prime location and good sound insulation from street noise were appreciated and many guests highlighted the attentive and friendly staff. While a few reviewers noted maintenance issues and outdated room fixtures, the overall impression of the hotel rooms remains positive with cleanliness and comfort being key strengths.
Beds
Soho Boutique Opera boasts an impressive array of guest comments highlighting the comfort of its beds. The majority of reviews emphasize that the beds are very comfortable with many guests noting the soft mattresses and cozy pillows. The bedding is often described as top-notch, clean and capable of providing a restful night's sleep. Large, king-size beds are mentioned frequently, contributing to the spacious and comfortable room ambiance. Guests also appreciate the availability of extra blankets and a selection of pillows, which add to the overall comfort.
However, not all feedback is entirely positive. Some reviews mention that the bedding was dusty or that the beds were in a less-than-ideal state with a few guests noting issues like crooked or broken beds. Despite these occasional concerns, the general consensus is that the mattresses and duvets are of high quality and conducive to a good night's sleep.
Overall with its focus on comfort and cleanliness, Soho Boutique Opera clearly prioritizes its guests' rest, making it a reliable choice for travelers seeking a good night's sleep in a central location.
Cleanliness
The Soho Boutique Opera stands out for its impressive cleanliness with numerous reviews praising the hotel for its meticulous cleanliness and well-maintained rooms. Guests frequently noted that the rooms, bathrooms and facilities are spotless, bright, modern and newly renovated. Housekeeping staff are commended for their professionalism, ensuring rooms remain clean and orderly throughout the stay.
Visitors highlight the comfort and fresh ambiance of the rooms with details often mentioned such as clean towels, clean windows and firm housekeeping routines. The hotel's attention to cleanliness extends to public areas, which are noted for being immaculately clean and well-kept.
Despite these positive reviews, some guests pointed out occasional inconsistencies, such as rooms needing repainting, dusty spots and less efficient cleaning services. However, these issues seem to be exceptions rather than the rule.
Overall, the general consensus is that the Soho Boutique Opera maintains high standards of cleanliness, contributing significantly to a comfortable and pleasant stay for its guests.
Staff
The staff at Soho Boutique Opera consistently receive high praise for their exceptional hospitality. Guests frequently describe the team as friendly, welcoming and attentive. The reception staff, in particular, are noted for being very polite, helpful and professional. Reviewers highlight the prompt and efficient assistance they received with issues being handled swiftly and effectively.
The hotel's employees, from front desk clerks to breakfast servers, earn accolades for their positive attitudes and genuine warmth. Specific mentions also include Moisés at the reception, who is frequently commended for his exceptional service and friendly demeanor. The staff's willingness to go the extra mile is evident with many guests appreciating their readiness to assist with any requests or problems.
Overall, the consistent feedback about the hotel's staff underscores their dedication to providing excellent customer service, making guests feel valued and well-cared-for throughout their stay. Whether it's the courteous welcome, the efficient problem-solving or the cheerful smiles, the professionalism and friendliness of the Soho Boutique Opera team evidently enhance the overall guest experience.
Wi-Fi
Soho Boutique Opera's WiFi garners generally positive feedback from guests. The hotel offers free WiFi throughout the property, including in the rooms, which many guests found to be reliable and fast. Several reviews highlighted that the WiFi worked well and was stable, providing a good internet connection. However, not all experiences were flawless. Some guests encountered intermittent connections and found the WiFi to be relatively unstable at times. There were also mentions of the internet being slow or inadequate. Additionally, a few guests noted the need to procure a WiFi code from downstairs and commented on the amount of personal information required for access. Despite these occasional issues, the overall sentiment suggests that the WiFi service at Soho Boutique Opera is a positive aspect of the stay for most visitors.
4 Star
The reviews for Soho Boutique Opera provide a mixed perspective on its four-star rating and facilities. Guests consistently highlight certain shortcomings, particularly in relation to whether it truly meets four-star standards. Many felt the hotel fell short of expectations, especially considering the room rates. Comments on details like the ineffective air conditioning, limited lighting in the bathroom and inadequately addressed aesthetics indicate room for improvement.
Despite the criticism, there are positive notes about some aspects like the bathroom facilities and the overall charm, which some felt comparable to other four-star hotels. The bed's comfort received acknowledgment. However, several guests expected better quality and more amenities from a hotel marketed as a four-star establishment.
The breakfast did not meet the expectations typically associated with a hotel of this rating and the service did not live up to what many anticipated for a four-star facility. While some guests appreciated the value and described it as a solid choice, many others concluded that the hotel is more accurately rated at three stars rather than four.
In summary, while Soho Boutique Opera has potential and certain appealing features, various aspects need enhancement to meet and exceed the four-star standards that guests expect.
Business
Soho Boutique Opera offers a range of facilities and services tailored to the needs of business travelers. Conveniently located, it provides easy access for those on business trips with nearby metro stations enhancing its accessibility. Business-friendly amenities include a well-equipped business center with modern features, as well as a useful small meeting room designed for professional gatherings.
The hotel proves suitable for short business stays, offering a functional environment that's quiet enough for focused work sessions. The Wi-Fi consistently supports business activities and ample outlets ensure that all devices stay charged and ready for use. Guests have noted the friendly staff who cater to business travelers' needs efficiently.
Though it might not be ideal for those who need close proximity to financial areas, its central position in a bustling business center compensates for this minor drawback. While the parking access may be somewhat challenging, the hotel's overall convenient location and robust business facilities make it a solid choice for those traveling for work.
Accessible
Located centrally in Madrid, Soho Boutique Opera boasts a prime location for exploring the city on foot. The hotel offers easy access to local retailers, public transportation and the airport, making it conveniently connected. Accessibility is a key feature with wheelchair-friendly facilities and fully accessible rooms. Guests particularly appreciated the availability of an elevator and a stylish wooden staircase that ensures ease of movement throughout the property.
While certain areas like a narrow hallway and a broken cistern were noted as less ideal, the overall facilities—including accessible bathrooms and rooms without stairs—received positive remarks. However, some reviews indicated that the hotel is not fully ADA compliant, presenting occasional challenges for guests with specific accessibility needs. The proximity to key attractions and straightforward access from major transport hubs make it a good choice for short stays, despite minor drawbacks.
Boutique-Style
Nestled in the heart of Madrid, the Soho Boutique Opera is a charming small-sized hotel that captures the essence of a true boutique experience. Guests praise its cozy and intimate atmosphere, noting its beautifully designed interiors that blend rustic elements with a classic touch. The hotel’s vintage room decor and boho style contribute to its appealing, quaint vibe, creating a setting that feels both luxurious and comfortable.
The attention to detail throughout the property is consistently highlighted with mentions of tasteful refurbishments and attentively maintained spaces. The boutique concept is well-executed, providing an authentic and comprehensive niche experience that resonates with visitors seeking a unique stay.
Despite its small size, the hotel does not compromise on quality or comfort. Quiet, nicely arranged rooms offer a peaceful retreat from the bustling city outside, while the overall design -- inspired by Soho -- adds a modern, sophisticated flair. The hotel has garnered commendations for being clean and comfortable with a cozy atmosphere that makes guests feel right at home.
In summary, the Soho Boutique Opera delivers on its promise of a boutique hotel experience with its charming decor, intimate setting and meticulous attention to detail, making it a delightful choice for travelers exploring downtown Madrid.
Dog Friendly
Soho Boutique Opera has received praise for being a dog-friendly property with several guests appreciating the hotel's welcoming attitude towards pets. The hotel provides dog bowls and treats, which have been highlighted as thoughtful touches. Many guests mentioned how the staff efficiently resolved their needs when traveling with a pet. The property allows dogs, making it a good option for pet owners.
However, there are some mixed reviews regarding the specific amenities. Some reviews noted the lack of dedicated dog-friendly amenities, such as beds and additional bowls. Another point of concern for several guests was the relatively high pet fee, which was considered excessive, especially for non-shedding or smaller breeds. Despite these drawbacks, the general consensus points to Soho Boutique Opera as a dog-friendly hotel that takes good care of its guests and their furry companions.
No, Soho Boutique Opera doesn't have any pool.
No, a spa isn't available at Soho Boutique Opera.
Yes, Soho Boutique Opera welcomes dogs.
Yes, parking facilities are available at Soho Boutique Opera.