The Social Hub Madrid 4 star

Madrid 40.42062900, -3.71644100 , 26 Cuesta De San Vicente (Show on Map)


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Summary of reviewsThe Social Hub Madrid, a 4-star hotel, earns high marks for its stellar location, placing guests right in the city's heart between Plaza de España and Principe Pio Station. This prime spot with easy access to iconic landmarks like the Royal Palace and Gran Vía, alongside excellent public transport connections, allows guests to effortlessly explore Madrid’s vibrant culture and attractions.

The in-hotel amenities receive considerable praise as well with highlights including a modern rooftop swimming pool and a well-equipped gym. The breakfast offerings are universally commended for their quality, variety and generous portions, though a few guests noted the need for better restocking. Dinner at the hotel is consistently well-received for its high-quality Spanish cuisine and the charming rooftop bar, although some guests suggested adding more diverse snack options.

The rooms at The Social Hub Madrid blend comfort and modernity, featuring clean, spacious and stylish accommodations with well-maintained decor and comfortable beds. Some minor issues were mentioned, such as limited lighting and storage in certain rooms, but overall the rooms are seen as a relaxing retreat. The diligent daily cleaning service contributes to the overall pristine condition of both private and common areas.

Hospitality at the hotel is another strength with the staff frequently lauded for their professionalism, friendliness and helpfulness. While there are occasional comments about inefficiencies, the general consensus is that the staff's warm and welcoming demeanor significantly enhances the guest experience.

The hotel's WiFi service is generally reliable and fast, aiding both leisure and work activities, despite a few instances of connectivity issues. The gym is well-received for its latest equipment and 24-hour availability, although the lack of windows and occasional maintenance issues are noted drawbacks.

The rooftop pool, although small, is a stylish and well-maintained spot with excellent views and a cool bar—though some guests found it crowded and in need of more regular cleaning. Parking is safe and secure but on the pricier side and while the beds are mostly appreciated for their comfort, there are occasional critiques of hard pillows and awkward positioning in the rooms.

In summary, The Social Hub Madrid blends convenience, comfort and modern amenities, offering travelers a vibrant and well-situated base to explore the city. While there are some areas for improvement, the positive aspects such as location, staff, cleanliness and amenities generally make for a memorable stay.
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Room Types
Standard Single Room Guests will have a special experience as this single room offers a rooftop pool. This air-conditioned single room features a desk, a patio, a quiet street view and a private bathroom. The unit offers 1 bed.

Executive King Room Guests will have a special experience as the double room features a rooftop pool. The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a minibar, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Deluxe Terrace Palace View This double room's standout feature is the rooftop pool. The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Deluxe King Palace View This double room features a rooftop pool. The double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Play Room Guests will have a special experience as this suite features a rooftop pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Guest Reviews
Location
The Social Hub Madrid is lauded for its stellar location, putting guests in the heart of the city with easy access to numerous attractions. Nestled between Plaza de España and Principe Pio Station, the hotel is just a short stroll from iconic landmarks like the Royal Palace and Gran Vía. It's well-connected to public transport with metro, bus and regional train stations practically at the doorstep, making city navigation effortless.

Guests rave about the convenience, noting that major sights can be reached on foot within minutes. The central positioning allows explorers to dive into Madrid's vibrant culture without the hassle of long commutes. Whether it's a short walk to the city's main attractions or a quick metro ride from the nearby stations, every significant spot is within reach.

Aside from its prime location, the hotel itself impresses with modern facilities like a rooftop swimming pool, fitness center and a welcoming atmosphere. The excellent location is frequently highlighted, ensuring travelers can easily experience Madrid's rich history and dynamic urban life. The combination of convenience and comfort makes The Social Hub Madrid an ideal base for city adventurers.

Breakfast
The breakfast at The Social Hub Madrid receives largely positive feedback from guests. Many agree that it is excellent with high-quality, fresh and diverse options catering to various tastes. Healthy choices are available, making it a well-rounded start to the day. The breakfast buffet is particularly praised for its variety and generous portions, ensuring that guests have plenty of delicious options to choose from.

Several reviews highlight the outstanding quality and extensive selection, describing it as divine, superb and fantastic. The atmosphere during breakfast is also appreciated with a communal space that enhances the dining experience. However, a few guests noted that the restocking could be improved during busy times and some found the breakfast a bit pricey. Despite these minor points, the overall consensus is that the breakfast at The Social Hub Madrid is a standout feature, contributing significantly to a memorable stay.

Dinner
The Social Hub Madrid offers a delightful culinary experience that resonates well with its guests. The hotel features a restaurant with a very good selection of high-quality Spanish food, consistently praised for its delicious and elegant dinner options. Dining facilities on the ground floor and a charming rooftop bar add to the appeal, providing versatile spaces for meals and drinks. Despite some comments on the cost, the fair pricing for food and drinks ensures a good value experience. The terrace bar stands out as a highlight, though some find the menu there to be limited to appetizers and small servings. Furthermore, guests appreciate the good variety of items available, though suggestions for adding diverse snacks, especially by the pool, indicate room for improvement. Overall, the establishment offers good restaurant options and a pleasant dining atmosphere both indoors and on the rooftop.

Rooms
The Social Hub Madrid offers a blend of comfort and modernity in its rooms, garnering positive feedback for its clean, spacious and stylish accommodations. Guests appreciate the welcoming decor, modern furniture and the tranquility of the rooms, despite their central location close to major tourist attractions. The beds are particularly noted for their comfort, ensuring a good night's sleep. Other highlights include the beautiful views from some rooms, coffee machines and the overall cleanliness maintained through daily housekeeping.

Many guests find the room sizes to be ample and enjoy the quiet, well-soundproofed environment, although a few have commented on smaller and darker rooms lacking practical storage space and adequate bathroom facilities. Despite some minor issues such as limited lighting and storage, the rooms generally provide a very comfortable and trendy space to relax with amenities like a large shower and nice terraces enhancing the experience.

Additionally, the hotel's unique design and vibe resonate well with guests, contributing to an overall pleasant stay. The well-equipped gym and rooftop dining facilities further enrich the experience, making The Social Hub Madrid a commendable choice for travelers seeking a blend of style, comfort and convenience.

Beds
Several guest reviews of The Social Hub Madrid 4-star hotel highlight the overall comfort of the beds with many praising their spaciousness and quality. Phrases such as very comfortable beds, comfortable and very convenient and extremely comfortable beds are frequently mentioned. Guests have also noted the presence of very large and extra-large beds, often described as super comfortable or the most comfortable bed. The clean and fresh bedding contributes to a comfortable sleeping experience with some reviews specifically noting excellent bedding and great mattress quality.

However, there are occasional mentions of uncomfortable mattresses and hard pillows, though these are less common. Some guests found certain beds to be not comfortable or most uncomfortable and a few mentioned limited storage space and beds positioned awkwardly against walls. Despite these occasional drawbacks, the general consensus is that the beds are very good with many guests appreciating the quality and comfort provided.

Cleanliness
The Social Hub Madrid garners high praise for its cleanliness, consistently highlighted by guests who appreciate the spotless and well-maintained conditions of the hotel. Most reviews commend the clean and fresh rooms, noting their modern design and comfort. The hotel's common areas and facilities also receive positive mentions for their cleanliness. The daily cleaning service is appreciated with many guests noting the excellent and top-notch cleaning standards.

However, a few reviews do point out occasional lapses in room cleanliness and specific issues like bathroom disrepair. Despite these isolated concerns, the overall sentiment remains positive with many guests describing the hotel as super clean, tidy and modern. The combination of a clean environment and friendly staff contributes to an overall pleasant guest experience at the Social Hub Madrid.

Staff
The Social Hub Madrid excels in its service, consistently garnering praise for its staff. Guests frequently highlight the team's helpfulness, attentiveness and professionalism. The staff's friendliness is a recurring theme with many noting how their warm and welcoming demeanor contributes significantly to a pleasant stay. The reception team is particularly noted for their accommodating nature and the ease with which they assist guests in navigating public transport and fulfilling requests with enthusiasm. While there are occasional mentions of inefficiencies and disorganization, the overwhelming sentiment leans towards a positive experience with many guests recommending the hotel for its exceptional service. Well-trained and customer-friendly, the staff at The Social Hub Madrid ensures a super-friendly, relaxed atmosphere, enhancing the overall appeal of the hotel.

Wi-Fi
The Social Hub Madrid, a 4-star hotel, generally provides a strong and reliable WiFi experience for its guests. Positive feedback highlights the availability of high-speed internet across most parts of the hotel with multiple mentions of the WiFi being excellent, fast and reliable. Guests appreciated the presence of USB and electrical outlets throughout the hotel which made staying connected easier. While the public areas and a majority of rooms offered good, fast or even fantastic internet, there were occasional reports of poor quality and unreliable connections, particularly in some rooms. However, the overall sentiment leaned favorably towards the WiFi service being quite adequate for both work and leisure.

Gym
The Social Hub Madrid boasts a highly praised gym, frequently described as well-equipped and functional. It's noted for having the latest equipment and a wide array of facilities, ensuring guests have access to everything they need for a comprehensive workout. Many guests enjoyed their time spent in this spacious fitness studio, highlighting its cleanliness and the quality of the Technogym machinery. Additionally, the gym's 24-hour availability provides convenient access for travelers with varied schedules. Some reviews mentioned the gym's lack of windows, which may affect the ambiance for some users and occasionally, there were issues with the gym being out of order despite being advertised. Overall, the fitness amenities at The Social Hub Madrid were met with strong approval and appreciation.

Pool
The Social Hub Madrid's pool area receives mixed feedback from guests. Many appreciate the amazing rooftop location, describing it as a stylish and well-maintained spot with a cool bar that enhances the experience. The rooftop setting provides a great ambiance and views, making it a pleasant place to relax.

However, a recurring theme among the reviews is the pool's size. Multiple guests note that the pool is quite small with some even calling it tiny. Despite its limited dimensions, some guests find the pool to be functional and adequate for a refreshing dip. Cleanliness is another point of contention; while several reviewers found the pool to be clean, others mentioned it was very dirty and crowded at times.

The pool area benefits from its accompanying amenities, such as hammocks and sunbeds, although it’s pointed out that there are limited sunbeds available. While the rooftop pool and terrace generally receive positive feedback for their aesthetic appeal, the overall satisfaction with the pool itself varies significantly.

Parking
The Social Hub Madrid 4 star hotel offers a variety of parking options, complimented by guests for being safe and readily available. The hotel provides underground parking, which guests found to be secure and well-facilitated with parking available directly at the hotel itself. While many appreciated the detailed directions provided for parking at the back of the hotel, some found access somewhat confusing and complicated, suggesting that clearer indications could improve the experience.

However, the cost of parking emerged as a common critique. Several guests mentioned that the parking fees, priced at 22€/day, were quite high and could be more affordable. Despite minor issues such as occasional difficulties with the parking gate, the staff's excellent attitude and prompt problem-solving were highly appreciated, ensuring a pleasant overall experience for those who chose to use the parking facilities.

4 Star
The Social Hub Madrid has received mixed feedback regarding its 4-star rating. While some guests found the hotel to meet the quality and comfort expected of a 4-star establishment, others felt it lacked the necessary amenities and services, suggesting it was closer to a 2-star experience. The hotel has been noted for its new facilities, amazing concept and fun details that add to its dynamic style. However, there are aspects that do not fully match 4-star standards, such as basic functionality and certain room features. Some guests pointed out that the dominant use of the color black, particularly in the bathrooms, results in poor lighting conditions. Despite some views that it doesn't align with typical 4-star expectations, it is considered pricey but still better than many other options in the area.

Outdoor Pool
The Social Hub Madrid offers a rooftop pool that has become a highlight for many guests, boasting a nice pool area with magnificent views and a great space for relaxation. Though relatively small, the pool area compensates with a variety of activities and a great pool bar space that serves fantastic cocktails. During the summer, the outdoor pool area becomes a vibrant social hub. However, there have been some concerns about the pool's maintenance with occasional issues such as low water levels and the need for more frequent cleaning. Despite these minor drawbacks, the rooftop pool remains a popular feature, particularly for its stunning views and lively atmosphere. It should be noted that the pool is operational mainly during the warmer months.


Yes, The Social Hub Madrid 4 star has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at The Social Hub Madrid 4 star.

No, The Social Hub Madrid 4 star doesn't allow dogs.

Yes, parking facilities are available at The Social Hub Madrid 4 star.

Yes, The Social Hub Madrid 4 star has a gym.

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