madrid central gran via Suites

Madrid 40.42422500, -3.70607300 , Pez, 19 (Show on Map)
7.2
Good


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Summary of reviewsMadrid Central Gran Via Suites enjoys widespread acclaim for its prime location in one of Madrid's most dynamic neighborhoods. Guests consistently praise its centrality and proximity to major attractions like Gran Vía and Plaza de España, making it an excellent choice for those eager to explore the city on foot.

The apartments are frequently highlighted for their cleanliness, spaciousness and attractive decor. Visitors also commend the atmospheric, lively surroundings that enhance the overall experience. The staff, known for their friendliness and attentiveness, contribute significantly to a comfortable stay with several guests mentioning particular staff members who provided outstanding service.

Breakfast at the hotel receives mixed reviews. While some guests appreciate the variety and freshness of the items offered, others feel the breakfast is not filling or customizable enough for the price. The rooms are similarly well-regarded for their spaciousness and comfort, though there are occasional complaints about mismatched expectations compared to promotional materials. Specific issues include malfunctioning amenities like jacuzzis, hard pillows and a lack of a fully equipped kitchen in some units.

Cleanliness generally receives positive feedback, but a handful of guests noted areas for improvement, such as inconsistent cleaning schedules and some maintenance issues. The staff's exceptional service, however, often mitigates these concerns with guests frequently highlighting their helpfulness and prompt problem-solving abilities.

Free WiFi presents a notable challenge, often described as unstable and difficult to connect to, which could be a significant inconvenience for some guests. Parking is another area that could use improvement with guests finding the parking spaces narrow, expensive and occasionally unavailable.

Bed comfort varies with some guests enjoying the aesthetic of skylights above the beds, while others found issues with sofa beds and pillows. Despite some drawbacks, the majority of reviews suggest that the suites offer comfortable sleeping arrangements.

The hotel's four-star rating is occasionally questioned due to some guests' unmet expectations regarding amenities and room features. The jacuzzi, for example, gets mixed reviews; while some appreciate its presence, others note frequent malfunction and cleanliness issues.

Luxury is a frequently mentioned aspect with guests appreciating the spacious, modern design and the high level of comfort provided by well-maintained facilities. The hotel’s central location significantly enhances its appeal as a luxurious yet convenient choice for travelers.

In summary, Madrid Central Gran Via Suites is highly praised for its unbeatable location, spacious and clean apartments and exceptional staff service. While there are some areas for potential improvement, particularly with breakfast, WiFi and parking, the overall experience is positive, making it an attractive option for those wanting to be in the heart of Madrid.
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Aparthotel with EV Charging Stations

Aparthotel with Rooms With Jacuzzi / Hot-tub

Boutique-style Aparthotel

Luxury Aparthotel

Dog Friendly Aparthotel

Aparthotel near Nightlife Spots

Aparthotel with Parking

EV charging stations  


Small Aparthotel

4-Star Aparthotel

Room Types
Studio (2 Adults) This open-plan apartment has a spacious living area, some apartments have a kitchenette and a queen-size bedroom. It has a private bathroom.

Apartment (4 Adults) This stylish apartment has a spacious living area with a sofa bed. Some apartments have a separate bedroom. A kitchen and/or hot tub are available upon request.

Apartment (6 Adults) This stylish apartment has a spacious living area, a sofa bed, a double or twin bedroom and a queen-size room. Some apartment have a kitchenette.

Apartment This stylish apartment has a spacious living area wit ha sofa bed, and a kitchenette. There is a queen-size bedroom and a room with bunk beds for 4 people. There is also 1 private bathroom. Bed configuration is subject to availability and may change.

One-Bedroom Apartment with Hot Tub This apartment's standout feature is the hot tub. Featuring a private entrance, this air-conditioned apartment is comprised of 1 bedroom and 1 bathroom with a bath and a hairdryer. The apartment features tiled floors, a seating area with a flat-screen TV, soundproof walls, a minibar, as well as a dining area. The unit offers 1 bed.

Guest Reviews
7.2
Good
Location
Situated in one of Madrid's most dynamic neighborhoods, Madrid Central Gran Via Suites offers an exceptional location for travelers looking to fully immerse themselves in the city's vibrant culture. The hotel is praised for its unbeatable centrality, making it an ideal spot for exploring Madrid on foot or via the nearby subway stations. Guests frequently highlight its proximity to major attractions such as Gran Vía and Plaza de España, adding to its convenience for both day and night activities.

Visitors consistently commend the hotel's cleanliness and spaciousness with particular mentions of well-decorated apartments. The atmosphere on the surrounding streets is lively, which adds to the overall experience of staying in the heart of Madrid. Guests appreciated the attentive and polite staff, making the stay even more comfortable.

Although there are minor drawbacks, such as limited kitchenware and occasional discomfort with the sofa beds, the hotel's strengths in terms of location and service make it a top choice. Its convenience and central positioning make it difficult to be any closer to all that Madrid has to offer. Whether it's for a short city break or a extended stay, Madrid Central Gran Via Suites appears to be an excellent choice for those wanting to be in the center of the action.

Breakfast
Madrid Central Gran Via Suites offers a breakfast experience that garners mixed reviews. On the positive side, the breakfast spreads are noted for their deliciousness, featuring a variety of items such as coffee or tea, fruits orange juice, prosciutto, sandwich cheese, croissants, tomatoes and olives. Many guests appreciate the diverse selection and find it quite good, especially given the convenience of having a meal served in the morning.

However, there are several points of criticism that potential guests should consider. Some reviews mention that the breakfast, while fresh, is not very filling and is viewed as a bit pricey for the quantity provided. There are also comments about the lack of basic essentials such as sugar, salt and cooking oil. Additionally, some guests were disappointed by the inability to choose breakfast items according to personal preference, as it is pre-set by the venue.

Overall, while some guests find the breakfast enjoyable and satisfying, others feel that it does not meet expectations in terms of value and personalization.

Rooms
Madrid Central Gran Via Suites offers a mixed bag of experiences, shaped largely by its prime location and room size. The apartments are generally praised for their spaciousness with many guests noting that the ample rooms provide comfort and a luxurious feel. Various mentions highlight the convenience of the central location, making it a suitable choice for travelers eager to explore the heart of Madrid.

The decor and overall ambiance receive positive marks, creating a visually pleasing environment. Guests appreciate the cleanliness and the efforts of the attentive and pleasant staff. Standout amenities include rooms equipped with features like a small terrace, a capsule coffee machine, kettle and a fridge, although some guests noted a lack of a kitchen which they expected in an apartment.

However, there are inconsistencies that some found disappointing. While the space and amenities were lauded, several guests found that the rooms didn't match the promotional photos or descriptions, leading to unmet expectations. Specific issues included a malfunctioning jacuzzi, hard pillows and an uncomfortable shower design. Some rooms failed to provide a street view or had problematic details like loose tiles and strong tobacco odors.

In general, for those prioritizing space and location, Madrid Central Gran Via Suites delivers. However, potential guests should be aware of the variability in room conditions and ensure their specific needs and expectations are confirmed prior to booking.

Beds
Madrid Central Gran Via Suites presents a mixed experience when it comes to beds. Guests have highlighted the aesthetic appeal of sleeping under skylights, though some of the accommodations come with notable caveats. Opinions on comfort vary—several reviewers found the beds to be comfortable with clean linens, describing them as very comfortable, good and quite nice. However, other feedback indicates that certain beds, particularly the sofa beds and those placed next to windows, can be quite uncomfortable. Issues such as low, non-fluffy pillows, sunken mattresses and beds being a bit hard were also mentioned. Cleanliness is consistently praised, but there are instances where guests had to make the bed for the third person themselves. Overall, while the experiences with the beds are generally satisfactory, improvements in mattress quality and pillow condition could significantly elevate guest comfort.

Cleanliness
The Madrid Central Gran Via Suites offer a mixed experience when it comes to cleanliness with many positive remarks and a few significant areas for improvement. Guests frequently highlight that the apartments are very clean, spacious and come well-equipped, making them comfortable places to stay. Cleanliness of specific areas like the kitchen, living room, bedroom and bathroom are often praised and the overall organization and coziness of the spaces contribute to an enjoyable stay.

Several reviews commend the attentive staff and the cleanliness upon arrival with some noting that the apartments had a pleasant, clean smell. The prime location of the suites also adds to their appeal, making them a convenient option for guests.

However, some reviews disclose issues such as rooms not being cleaned daily, areas within the apartment like tables not being thoroughly cleaned and occasional cleanliness lapses like hair in bathtubs. There were also complaints regarding maintenance issues such as leaking sinks and jacuzzi, uncomfortable beds, lack of natural light and some worn-out amenities like tattered towels. The building's common areas and surroundings have also been described as neglected and dirty by a few guests.

Therefore, while the suites frequently receive high marks for cleanliness and comfort, a consistent maintenance approach and more attentive cleaning services could enhance the experience significantly.

Staff
The staff at Madrid Central Gran Via Suites has garnered high praise from guests, who frequently highlight their friendliness and politeness. Visitors consistently remark on the exceptional welcome and helpfulness of the personnel. Names like Denise and Irene are mentioned for providing outstanding assistance and making guests feel particularly well cared for. Guests appreciate the warm, attentive service received, from the initial check-in to ongoing support via various communication methods, including WhatsApp and phone.

The reception team stands out for their kind and attentive approach with receptionists going above and beyond to address any issues promptly, such as swiftly resolving problems with the boiler. The overall treatment from the staff is described as excellent and many guests felt very comfortable and well taken care of throughout their stay. Although there were occasional mentions of miscommunications regarding apartment services and locations, the majority of feedback emphasizes the staff's kindness and their readiness to assist, which significantly enhanced the guest experience.

Wi-Fi
Staying connected while at Madrid Central Gran Via Suites can be challenging due to persistent issues with the WiFi. Guests consistently reported that the internet connection is unstable, often failing or simply not working at all. Some noted that even when the WiFi did function, the quality was poor and a restart was frequently necessary. Additionally, there is a lack of mobile coverage, compounding the difficulty in maintaining a reliable connection. This can be a significant inconvenience for those who rely on internet access during their stay.

Parking
At Madrid Central Gran Via Suites, parking has proven to be a significant challenge for many guests. The narrow parking spaces make maneuvering difficult and on several occasions, guests have noted that reserved spots were unavailable upon arrival. The high cost of parking was another common point of concern, particularly given the limited size and lack of control over the spaces. Some guests encountered additional difficulties when attempting to park during local events, further complicating access. On a positive note, the availability of nearby public parking offers an alternative solution and the hotel does provide parking options, which is a valuable amenity in this bustling area. However, travelers should approach the parking situation with caution and possibly explore other nearby options to avoid inconvenience.

4 Star
Nestled in a prime location just 150 meters from the Noviciado metro station, Madrid Central Gran Via Suites boasts an ideal spot for exploring the city. However, despite its perfect location, certain aspects of the accommodation have left guests questioning its four-star status. Several visitors have noted a lack of daylight and voiced concerns about the comfort of the sofa. Many expected a higher standard, particularly those who booked with the anticipation of four-star amenities like a jacuzzi, only to find themselves in an apartment equipped with a kitchen. The general consensus is that while the location is excellent, some improvements are necessary for the accommodation to meet the expectations set by its advertised rating.

Rooms with Jacuzzi / Hot-Tub
The jacuzzi and hot tub at 'Madrid Central Gran Via Suites' have garnered mixed feedback from guests. On the positive side, many reviewers appreciated having a hot tub in the room, describing it as a plus and even amazing. Some guests highlighted the convenient location of the jacuzzi next to the bed and there were mentions of the jacuzzi working well for a few visitors.

However, frequent issues were noted regarding its functionality and cleanliness. Several guests reported that the jacuzzi wasn’t working properly with some mentioning it was only partially functional or not functional at all. A few reviews pointed out concerning cleanliness issues, including hair and strange substances. Additionally, there were complaints about water leakage and malfunctioning parts such as broken jets and a non-working TV advertised with the jacuzzi.

Guests also expressed dissatisfaction with having to pay an extra fee of 35 euros per day to use the jacuzzi and some felt it took up too much space without providing adequate value. Overall, while the inclusion of a jacuzzi is seen as a notable feature, it seems to require better maintenance and more transparent pricing for a fully satisfying experience.

Luxury
The 'Madrid Central Gran Via Suites' offers a truly luxurious experience in the heart of the city. Guests have highlighted the superb and scandalously luxurious ambiance of the hotel, accentuated by the newness and meticulous care of the facilities. The jacuzzi bathtub and the tasteful decoration are standout features that add to the indulgent atmosphere, making it an ideal destination for couples. The reception staff has also been praised for their exceptional kindness, contributing significantly to the overall positive experience. The suites are described as very large, spacious and modern, further enhancing the sense of opulence. Despite a few dissenting opinions regarding the value, the general consensus is that the stay is indeed luxurious, particularly given its central location in Madrid.


No, madrid central gran via Suites doesn't have any pool.

No, a spa isn't available at madrid central gran via Suites.

Yes, madrid central gran via Suites welcomes dogs.

Yes, parking facilities are available at madrid central gran via Suites.

No, madrid central gran via Suites doesn't have a gym.

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