Mercure Hotel Plaza Magdeburg

Magdeburg 52.10890200, 11.59705600 , Halberstädter Straße 146 - 150 (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Mercure Hotel Plaza Magdeburg offers a strategically advantageous location, appreciated for its proximity to main roads, public transportation options such as tram lines 1 and 10 and nearby bus stops, making city navigation and access to attractions convenient. Ample parking facilities cater to various needs and nearby shopping options add to its practicality. Despite a need for renovation to maintain standards, the hotel is favored by both business and personal travelers due to its professional staff and uncomplicated breakfast.

Breakfast at the hotel is generally well-received with many guests praising the quality, variety and freshness of the offerings. The friendly and attentive staff enhance the breakfast experience, ensuring an abundant and tasty selection. However, some guests have pointed out that the variety could be better or mentioned the cost as being high for the value received.

The hotel's restaurant, "Elbdampfer," receives commendations for its high-quality food and friendly service, though guests often face the inconvenience of it being closed unexpectedly, restricting dining options to breakfast and half-board guests.

Regarding the rooms, guests appreciate the clean, spacious and quiet nature of those facing the courtyard, finding the beds cozy. Nonetheless, many note that the rooms show signs of wear and tear with outdated furniture and decor. Issues like stale cigarette smells and noise from street-facing rooms have been observed. Still, the friendly staff and overall cleanliness make for a generally comfortable stay.

The cleanliness of the hotel is frequently praised with specific compliments directed at the bathrooms. Despite some minor issues with room-cleaning standards, the overall sentiment is positive, noting the well-maintained conditions upon arrival and throughout their stay.

The exceptional staff stand out consistently across reviews, highlighted for their friendliness, helpfulness and professional attitude. Reception staff, in particular, are commended for their warm welcome and readiness to assist with any guest needs, contributing significantly to a pleasant and comfortable experience.

Furthermore, the parking facilities at the hotel meet guests' needs effectively, offering a variety of options such as a large gravel lot and a more secure underground garage with adequate space for different types of vehicles.

Finally, while the comfort of the beds is generally appreciated, individual preferences vary with some finding the mattresses either too firm or too soft and concerns about the narrowness of double beds and the softness of pillows were noted.

In conclusion, the Mercure Hotel Plaza Magdeburg presents a favorable option for travelers, bolstered by its excellent location, clean rooms, friendly staff and satisfactory breakfast and parking facilities. However, potential guests should be aware of the need for room updates and verify the availability of the restaurant's dining services to ensure a fully satisfying stay.
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Categories
Family Friendly Hotel
Provides family rooms and potentially cribs/rollaway beds upon request. The hotel's amenities cater to both adults and children, ensuring a comfortable stay.

Dog Friendly Hotel
Mercure Hotel Plaza is known for accommodating pets and offers convenient amenities for guests with dogs. Its location provides easy access to various parts of Magdeburg, making it suitable for exploring with your pet.

Business Hotel
Offers good transit connections to the city center, freeways, and the main train station. Provides comfortable rooms with satellite TV and free WiFi throughout the hotel. Features paid parking onsite and in the garage.

Hotel with Parking
Guests can park for free in the video-monitored outdoor parking area or use the underground parking for a fee of €8 per night.

Cheap Hotel
This hotel provides affordable accommodation with essential amenities. It is a practical option for travelers seeking a balance between cost and comfort in Magdeburg.

4-Star Hotel
This hotel offers comfortable accommodations and is known for being budget-conscious among 4-star hotels in Magdeburg.

Hotel for Honeymoon

Romantic Hotel

Room Types
Superior Double or Twin Room Spacious and elegant room with free WiFi. This room faces the quiet courtyard.

Standard Double or Twin Room Spacious and elegant room with free WiFi. This room faces the street.

Standard Single Room Spacious and elegant room with free WiFi.

Privilege Suite with Double Bed The suite offers heating. The unit has 1 bed.

Guest Reviews
7.1
Good
Location
The Mercure Hotel Plaza Magdeburg is frequently praised for its advantageous location, making it highly convenient for travelers. Nestled in a central area, the hotel's proximity to a main road and public transportation options, such as tram lines 1 and 10 and a nearby bus stop, allows for easy navigation to the city center and surrounding attractions. The accessibility is particularly beneficial for business travelers, especially considering the hotel's closeness to the motorway.

Guests appreciate the ample parking facilities and the availability of numerous shopping options nearby, making it a practical choice for various needs. The quietness of the rooms, despite the central location, contributes to a comfortable stay. While the hotel is noted to need some renovations to maintain its standards, the professional staff and the uncomplicated breakfast add to the overall positive experience.

In summary, the Mercure Hotel Plaza Magdeburg offers a strategically beneficial location with good transportation links and parking facilities, making it a favorable option for both personal and business travel.

Breakfast
The breakfast experience at Mercure Hotel Plaza Magdeburg generally receives positive feedback with many guests appreciating the quality and variety on offer. The breakfast is frequently described as very good with some guests highlighting the delicious and extensive selections. The buffet is well-stocked, offering a wide array of options that are freshly replenished, ensuring that the breakfast remains neat and appealing.

Friendly and attentive staff add to the enjoyable breakfast experience, often going out of their way to provide excellent service. Guests note the abundant and tasty offerings with some mentioning that the breakfast left nothing to be desired. The varied breakfast buffet is another highlight with mentions of the grill buffet in the evening as a particularly enjoyable feature.

However, not all reviews are glowing. Some guests feel that the breakfast could be more varied or that the selection was limited. A handful of reviews point out that the breakfast was pricey with some finding it too expensive for the value received. There are mentions of occasional issues such as the buffet not being replenished quickly and the quality not living up to expectations.

In summary, while there are mixed opinions about the pricing and variety, the Mercure Hotel Plaza Magdeburg's breakfast is largely praised for its quality, taste and the friendly service provided by the staff.

Dinner
The 'Mercure Hotel Plaza Magdeburg' offers a mixed dining experience according to guest reviews. On a positive note, the hotel's own restaurant, "Elbdampfer," received praise for its very good quality food, delicious meals and friendly service. Guests enjoyed not only the evening meal but also breakfast in the courtyard. However, it is important to be aware that the restaurant has been frequently closed with some guests mentioning it was only open for breakfast and half-board guests. This has left some visitors unable to have dinner at the restaurant. While some had the opportunity to enjoy a pleasant dining experience, potential guests should verify current restaurant operating hours to avoid disappointment.

Rooms
The Mercure Hotel Plaza Magdeburg offers a range of rooms with notable diversity in guest experiences. Many reviewers highlighted the clean and spacious nature of the rooms, often mentioning their comfort and the adequacy of amenities such as large, cozy beds. Several guests appreciated the quietness of rooms facing the courtyard, enjoying a peaceful stay.

However, feedback also pointed out a significant need for renovation with furniture and decor described as outdated and worn out. Some guests found the room decor to be rustic but generally serviceable. Issues like stale cigarette smells and noise from street-facing rooms were mentioned as detractors from the overall experience.

Despite these drawbacks, the hotel staff received praise for their friendliness and the rooms were often noted as being clean upon check-in. Overall, while the rooms could benefit from modernization, they provide a reasonably comfortable and spacious environment for guests.

Beds
Guests at Mercure Hotel Plaza Magdeburg have shared mixed impressions regarding the beds. Many found them to be comfortable, noting pleasantly firm mattresses and great overall comfort. Phrases like "extremely comfortable bed," "comfortable bed with a great mattress," and simply "good mattress" speak to the overall satisfaction of a significant number of visitors. However, some guests mentioned that the mattresses were either too soft or too hard for their liking, indicating a variance in personal preference. Additionally, the narrowness of the beds for two people and issues with small, soft pillows were noted. Despite these minor complaints, the comfortable beds contribute positively to the overall experience at the hotel.

Cleanliness
Guests consistently praised the cleanliness of Mercure Hotel Plaza Magdeburg, frequently describing the rooms as very clean, tidy and well-maintained. The bathrooms received specific compliments for their good condition, although there was an isolated mention of a bathroom not being cleaned properly. The hotel's quiet and spacious rooms also contributed to a comfortable stay.

While overall cleanliness in the wet areas was acceptable, some reviews mentioned that room cleaning could be inadequate in certain aspects. Despite this, many guests noted that everything was clean upon arrival and remained so throughout their stay. The attentive service at the hotel's restaurant "Elbdampfer" was also highlighted positively. Although there were comments about the hotel feeling somewhat run down, the general sentiment still leaned towards a clean and comfortable experience.

Staff
Mercure Hotel Plaza Magdeburg is distinguished by its exceptional staff. Guests consistently highlight the friendliness and helpfulness of the team with the reception often singled out for its warm welcome. The service staff's overall politeness and readiness to assist also receive high praise. Even specific needs, such as help with parking or additional requests like extra coffee, are promptly addressed. Despite occasional language barriers, the staff goes the extra mile to ensure guest satisfaction, displaying a professional and accommodating attitude throughout. The general consensus is that the entire staff contributes significantly to a pleasant and comfortable stay at this hotel.

Parking
The Mercure Hotel Plaza Magdeburg offers a variety of parking options to suit different needs. Guests consistently note that parking is available behind the house and highlight the secure bicycle parking. Despite being large and unpaved, the gravel parking lot provides ample space and parking in the underground garage is described as small but sufficient. Options range from €5 for the gravel lot to €15 for a more secure spot in the underground garage. There's also a mention of good parking facilities and enough parking spaces for a small motorhome with no need for a parking card after 6:00 PM, making it accessible and convenient for travelers. Overall, most guests found the parking options satisfactory and easily accessible.

4 Star
The Mercure Hotel Plaza Magdeburg has received mixed reviews regarding its four-star rating and services. Guests often feel that the facilities and service levels fall short of the expected standards for a hotel in this category with many expressing disappointment in the overall quality. Some visitors noted that the hotel does not uphold the typical standard associated with the Mercure brand. Despite these concerns, there are guests who are willing to return to the hotel, indicating that there are positive aspects that make it a worthwhile choice for some.


No, Mercure Hotel Plaza Magdeburg doesn't have any pool.

No, a spa isn't available at Mercure Hotel Plaza Magdeburg.

Yes, Mercure Hotel Plaza Magdeburg welcomes dogs.

Yes, parking facilities are available at Mercure Hotel Plaza Magdeburg.

No, Mercure Hotel Plaza Magdeburg doesn't have a gym.

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