Matan Kaan
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Summary of reviewsMatan Kaan receives high marks across several categories, positioning it as a well-rounded and enjoyable lodging choice in Mahahual. The hotel's standout feature is its prime location. Being centrally positioned, it offers convenient access to the beach, just a brief walk away, as well as proximity to local shops, restaurants, the bus terminal and the malecon. This makes it highly favorable for travelers wanting to explore the area without needing transportation.
Cleanliness is another major strength. Guests consistently commend the spotless conditions of both the rooms and common areas. The well-maintained facilities, including the appealing and clean swimming pool, enhance the overall guest experience. The rooms, appreciated for their spaciousness and unique animal or plant-themed decoration, are often highlighted in reviews. Many guests find them comfortable with effective air conditioning and sometimes ocean-view balconies. There are rare mentions of issues like poor ventilation or outdated furnishings, but these don't overshadow the general positive feedback.
The hotel staff significantly contribute to the positive atmosphere. Guests frequently mention the team's friendliness and helpfulness, particularly at the reception. Staff members are noted for providing excellent dining recommendations and travel tips, enhancing the guests' local experience. Although there are occasional critiques about service speed, particularly related to breakfast, the staff's attentiveness generally leaves a favorable impression.
Breakfast at Matan Kaan receives mixed reviews. While some guests enjoy the hearty and delicious à la carte offerings, others find it basic and wish for more variety. The breakfast area is praised for its pleasant environment, though the service could be faster. Dinner isn’t offered, but the staff’s recommendations for nearby dining options are well-received.
Family-friendly amenities also make Matan Kaan a preferred choice for families. The hotel features a playground and swimming pool, providing entertainment for children while allowing parents to relax. Additionally, the welcoming stance toward pets adds to its appeal for families traveling with companion animals.
The beds are generally described as comfortable and clean, though opinions on firmness vary. Some guests note the beds as being very comfortable, while a few others find them too hard. The majority, however, appreciates a good night’s sleep.
Wi-Fi connectivity is one area with room for improvement. While some guests report good internet connections, particularly in their rooms, others experience inconsistent signals and limited connectivity in common areas.
Overall, Matan Kaan offers an excellent stay experience, especially considering its affordability within the three-star category. The combination of a fantastic location, exceptional cleanliness, friendly and helpful staff and comfortable amenities make it a commendable choice for travelers to Mahahual.
Categories
Cleanliness is another major strength. Guests consistently commend the spotless conditions of both the rooms and common areas. The well-maintained facilities, including the appealing and clean swimming pool, enhance the overall guest experience. The rooms, appreciated for their spaciousness and unique animal or plant-themed decoration, are often highlighted in reviews. Many guests find them comfortable with effective air conditioning and sometimes ocean-view balconies. There are rare mentions of issues like poor ventilation or outdated furnishings, but these don't overshadow the general positive feedback.
The hotel staff significantly contribute to the positive atmosphere. Guests frequently mention the team's friendliness and helpfulness, particularly at the reception. Staff members are noted for providing excellent dining recommendations and travel tips, enhancing the guests' local experience. Although there are occasional critiques about service speed, particularly related to breakfast, the staff's attentiveness generally leaves a favorable impression.
Breakfast at Matan Kaan receives mixed reviews. While some guests enjoy the hearty and delicious à la carte offerings, others find it basic and wish for more variety. The breakfast area is praised for its pleasant environment, though the service could be faster. Dinner isn’t offered, but the staff’s recommendations for nearby dining options are well-received.
Family-friendly amenities also make Matan Kaan a preferred choice for families. The hotel features a playground and swimming pool, providing entertainment for children while allowing parents to relax. Additionally, the welcoming stance toward pets adds to its appeal for families traveling with companion animals.
The beds are generally described as comfortable and clean, though opinions on firmness vary. Some guests note the beds as being very comfortable, while a few others find them too hard. The majority, however, appreciates a good night’s sleep.
Wi-Fi connectivity is one area with room for improvement. While some guests report good internet connections, particularly in their rooms, others experience inconsistent signals and limited connectivity in common areas.
Overall, Matan Kaan offers an excellent stay experience, especially considering its affordability within the three-star category. The combination of a fantastic location, exceptional cleanliness, friendly and helpful staff and comfortable amenities make it a commendable choice for travelers to Mahahual.
Hotel near The Beach
Located on Calle Huachinango, Colonia Centro, this hotel is near the beach. Its location provides convenient access to beach activities.
Dog Friendly Hotel
This hotel is pet-friendly and has been a popular choice among users.
Hotel with Swimming Pool
This hotel has authentic Mexican-style features. It offers an outdoor swimming pool. The hotel can arrange poolside massages for an additional fee.
Outdoor Pool
3-Star Hotel
Located in Mahahual Town Centre, it's well-positioned for enjoying the beach and reef. The staff is friendly and helpful, contributing to a pleasant stay.
Hotel with Outdoor Pool
Matan Kaan hotel features an outdoor swimming pool with a swim-up bar, offering a social and refreshing pool experience. There is also a rooftop terrace and garden area.
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
The reviews for Matan Kaan consistently highlight its prime location as a key advantage. Positioned centrally in Mahahual, the hotel is just a short walk from the beach—often described as one block away or about 50 meters, making it extremely convenient for beachgoers. Additionally, the hotel is close to many essential amenities such as shops, restaurants, the bus terminal and the malecon, enhancing the overall accessibility.
Though it's not directly on the beachfront, crossing the street or taking brief walk leads guests straight to the sandy shores. The hotel's central placement also ensures that everything, from dive shops to playgrounds and food venues, is within easy reach. Many reviews commend the hotel's clean and well-maintained facilities, providing a comfortable stay right next to the heart of Mahahual.
Overall, the combination of central positioning, proximity to the beach and easy access to various local attractions makes Matan Kaan an excellent choice for travelers looking to explore and enjoy Mahahual.
Despite varying opinions, many guests appreciated the breakfast experience at Matan Kaan. Highlighted by descriptors such as very delicious and hearty, the breakfast service generally appealed for its taste and preparation. A particular emphasis was placed on the good price and well-prepared dishes available à la carte. The accompanying restaurant and the breakfast area received positive remarks for providing a pleasant environment to start the day.
However, there were notable inconsistencies. While some guests enjoyed a delicious, complete and tasty breakfast offered with friendly staff, others found the breakfast quite basic, simple and lacking in variety. Specific critiques pointed out that the breakfast was meager, bland and sometimes served cold. The continental breakfast, in particular, was described as small with few options and occasionally with issues such as hard stale bread.
Service speed was another area of concern with recurrent mentions of slow service affecting the overall experience. For the price, many guests felt breakfast should be included and were disappointed by the absence of this amenity during their stay. Despite these drawbacks, some guests still found the breakfast acceptable and enjoyed the variety offered in different dishes.
In summary, while the breakfast at Matan Kaan has mixed reviews, it generally leaves a positive impression when considering the taste and preparation, particularly appreciated for the warm and attentive staff. However, consistency and variety could be improved to meet broader expectations.
'Matan Kaan' has received mixed feedback regarding dining experiences. Guests noticed the convenience of being close to many dining options nearby, which proved helpful given the hotel does not offer dinner services. The staff is praised for providing excellent tips on places to dine outside the hotel.
While the hotel's own restaurant did not meet guests' expectations with comments about slow service and a lack of good food options, breakfast received more positive mentions. There were wishes for more variety in breakfast options like omelettes and pancakes, but overall it was described as good.
For those who are looking forward to staying here, it's recommended to explore nearby dining options and take advantage of the local culinary scene, as the hotel provides great guidance for this. The small restaurant La Pancha was highlighted for its delicious quesadillas, offering a delightful local flavor nearby. Although dinner at the hotel might not be an option, the excellent service from the staff in recommending alternative dining spots adds a positive touch to the guests' overall experience.
Visitors to Matan Kaan often highlight the spaciousness and cleanliness of the rooms with numerous reviews mentioning that the rooms are large, well-decorated and comfortable. Many guests appreciated the functionality and comfort provided by amenities like air conditioning, good Wi-Fi and sometimes, ocean-view balconies.
However, some reviews pointed out issues that need attention. Problems such as dark, poorly ventilated rooms with musty smells and a need for better maintenance and cleaning were mentioned. Some rooms were noted to have minor inconveniences like missing opaque curtains, small or musty bathrooms and noisy surroundings due to proximity to nightclubs.
Guests appreciated the specific room themes, often linked to different animals or plant species, which added a unique decorative touch. While some rooms were beautifully decorated and provided comfort, others fell short of expectations with outdated furnishings, sewer smells and minimal amenities.
Despite these varied experiences, the overarching sentiment from the majority of guests seems to focus on the spaciousness and visual appeal of the rooms, making the hotel a mostly pleasant stay with room for improvement in certain areas.
Matan Kaan is known for its generally comfortable beds with many guests highlighting the quality of the bedding and pillows. Large and clean beds are frequently praised and quite a few visitors found them to be super comfortable, describing their sleep experience as heavenly. Some guests did mention variability in comfort levels with a few noting that certain beds felt hard or even very hard, making them less pleasant to sleep on.
Issues such as creaky or noisy beds were occasionally reported and there were a few instances of bed bugs and bedding feeling soaked. Despite these outliers, the majority of reviews emphasize the comfort and cleanliness of the beds with many specifically noting the decency of the bedding and the consistently made beds. High pillows and a lack of bedspreads or blankets at night were minor points of contention for some guests.
Overall, while there are some mixed reviews, the beds at Matan Kaan receive predominantly favorable feedback, particularly for their size and the generally comfortable sleeping experience they provide.
Matan Kaan is widely praised for its remarkable cleanliness. Guests consistently highlight the hotel's beautiful and impeccably clean property. Both the common areas and individual rooms are noted for their spotless conditions with many reviews emphasizing the immaculately maintained pool and overall facilities. Visitors appreciate the spacious and comfortable rooms, which are often described as very clean and beautifully decorated.
The hotel staff also contribute to the positive experience with friendly cleaning personnel ensuring that rooms are cleaned daily and to a high standard. Additionally, the common areas, including the pool, are kept immaculate. The bed linen and towels receive commendations for their cleanliness, adding to the overall well-maintained atmosphere of the hotel.
However, a few reviews mention occasional lapses in room cleaning or issues like dirty sheets and found trash from previous guests. Despite these rare instances, the general consensus is overwhelmingly positive, making Matan Kaan a top choice for those prioritizing cleanliness and comfort in their stay.
At Matan Kaan, guests regularly commend the friendliness and helpfulness of the staff, highlighting their attentive and courteous nature. Many visitors appreciate the excellent service provided, describing the team as awesome, capable and welcoming. Reception staff are often noted for their efficiency and geniality with specific mentions of exceptional attention and kindness from individuals like Manuel at reception and the hotel manager.
Despite the overwhelming positivity, there are occasional critiques suggesting room for improvement. Some guests encountered unfriendly or unaccommodating behavior, particularly at check-in. A few reviews mention insufficient staffing or lack of training in customer service. However, these negatives are generally outweighed by the numerous instances of guests feeling well-cared-for and valued.
The staff's ability to provide excellent travel tips and speak multiple languages, including German, adds to the overall pleasant experience. The consensus suggests that the accommodating nature of the team significantly contributes to the hotel’s appeal, making it a place guests would consider returning to in the future.
Matan Kaan generally receives mixed feedback regarding its Wi-Fi connectivity. Guests have appreciated the good internet connection available in some rooms with each room having its own dedicated Wi-Fi and excellent service inside the rooms. However, there are notable areas for improvement, as several reviews highlighted issues such as inconsistent connectivity with the Wi-Fi signal often going out and failing to reach some rooms or reception areas. Some guests mentioned that the Wi-Fi was limited, only reliably working in the reception and restaurant areas. Despite these setbacks, the hotel still offers a satisfactory experience for those who do find the connection working well in their rooms.
At the Matan Kaan, the pool facilities consistently stand out as a highlight for guests. The main pool impresses with its large, curving design and spacious layout, making it a great spot for lounging and cooling off. The pool is also described as clean, nicely decorated and a refreshing retreat. There is also a smaller rooftop pool, which provides an additional space for relaxation with a view, but it can sometimes appear less clean than the main pool. Despite some reports of cold water, many guests find the pools delightful and pleasant for a swim. Overall, the pool areas contribute positively to the stay experience with their beauty and well-maintained condition.
'Matan Kaan' boasts an excellent location, conveniently situated just one block away from a beautiful and spacious beach, making it primed for a beach setting. Guests consistently appreciate the proximity, often describing it as steps away or just a minute walk to the beach, allowing easy access to the sea's stunning views and the beach promenade.
The hotel’s pet-friendly policy receives high praise, being recognized as a great value for those traveling with pets. Visitors love how dogs are warmly welcomed, making it an ideal spot for pet owners who relish the opportunity to bring their companion animals along.
Additionally, the proximity to the beach isn’t the only highlight. The hotel comes with a nice swimming pool, offering a pleasant alternative to beach days, though there were mentions of it being cold and, occasionally, dirty. The rooms are clean and spacious, further enhancing the guest experience.
Despite the fantastic location, there are a few observations about visible irregularities and the need for an additional bathtub to handle beach sand. Overall, the exceedingly positive aspects of Matan Kaan, buoyed by its prime beach location and pet-friendly stance, position it as a highly recommendable spot for beach enthusiasts and pet owners alike.
Matan Kaan is a family-friendly destination that excels in accommodating guests of all ages. Visitors frequently highlight its charming atmosphere and comfortable setting, making it particularly great for family vacations. The hotel features a nice playground, perfect for keeping children entertained and a swimming pool that appeals to all members of the family. Families with pets are also welcomed, ensuring that no member of the family is left out of the fun.
The atmosphere is described as both family-focused and charming with various spaces for reading or chatting, allowing for quality family time. Even amidst the occasional inconvenience, such as the lack of elevators or ramps, guests appreciate the hotel's efforts to create a lovely environment for families to enjoy.
However, the hotel would benefit from providing better solutions for luggage storage during early check-ins or late check-outs. Despite this minor shortcoming, families consistently enjoy their time at Matan Kaan, thanks in part to the friendly staff and the overall pleasant ambiance conducive to family bonding.
Matan Kaan has received consistent praise for its commendable service and amenities that align with the standards of a three-star hotel. Guests have noted that it offers excellent value for money within its price range, making it an affordable yet comfortable option. The hotel’s facilities are well-kept, ensuring a pleasant experience for visitors.
The hotel stands out for being a good deal in comparison to other hotels and hostels at a similar price point. Guests have found it suitable for both families and single travelers with a notable recommendation marked by its suitable environment. The staff have been particularly highlighted for their unwavering helpfulness, contributing to the overall positive experience.
Matan Kaan boasts well-decorated common areas and a pool, adding to its appeal despite some comments on the expense relative to the provided service. Overall, it is regarded as a great choice for travelers looking for three-star accommodation, offering excellent value and a satisfactory stay.
Matan Kaan boasts a variety of outdoor pools that cater to different preferences. The well-designed outdoor areas feature spacious and good-sized pools, offering sufficient room for guests to enjoy a refreshing dip. Highlights include a unique terrace pool on the rooftop, providing a beautiful view that enhances the experience.
The pools create a fun and inviting environment for both adults and kids with multiple swimming options available. While the rooftop pool has received mixed feedback with some guests mentioning it as being dirty and run-down, the majority of the pools are described as clean, refreshing and well-maintained.
Overall, the outdoor pool facilities of the hotel contribute positively to guests' stay, offering ample space for relaxation and enjoyment under the sun.
Matan Kaan stands out for its exceptional pet-friendly accommodations. Reviews highlight that the rooms are 100% dog-friendly and guests have enjoyed the convenience of staying with their pets without any issues. Whether bringing along one canine companion or three chihuahuas, visitors appreciate that their dogs are accepted and can feel secure at the hotel. Many find the additional fee for pets to be fair, acknowledging the value of having a truly dog-friendly experience.
The hotel's privileged location is another significant benefit, ideal for walking dogs and ensuring that pets enjoy their stay as much as their owners. On top of being pet-friendly, the hotel is also family-friendly, striking a balance that makes it an attractive option for families traveling with pets. Guests have repeatedly chosen to stay here because of the welcoming environment for their furry friends, underscoring the hotel's commitment to creating a comfortable experience for pet owners. However, a minor drawback has been mentioned regarding early morning noise from dogs, but overall, the positive aspects of the hotel's pet policies and accommodations outweigh the negatives.
Location Show Map
Location
Though it's not directly on the beachfront, crossing the street or taking brief walk leads guests straight to the sandy shores. The hotel's central placement also ensures that everything, from dive shops to playgrounds and food venues, is within easy reach. Many reviews commend the hotel's clean and well-maintained facilities, providing a comfortable stay right next to the heart of Mahahual.
Overall, the combination of central positioning, proximity to the beach and easy access to various local attractions makes Matan Kaan an excellent choice for travelers looking to explore and enjoy Mahahual.
Breakfast
However, there were notable inconsistencies. While some guests enjoyed a delicious, complete and tasty breakfast offered with friendly staff, others found the breakfast quite basic, simple and lacking in variety. Specific critiques pointed out that the breakfast was meager, bland and sometimes served cold. The continental breakfast, in particular, was described as small with few options and occasionally with issues such as hard stale bread.
Service speed was another area of concern with recurrent mentions of slow service affecting the overall experience. For the price, many guests felt breakfast should be included and were disappointed by the absence of this amenity during their stay. Despite these drawbacks, some guests still found the breakfast acceptable and enjoyed the variety offered in different dishes.
In summary, while the breakfast at Matan Kaan has mixed reviews, it generally leaves a positive impression when considering the taste and preparation, particularly appreciated for the warm and attentive staff. However, consistency and variety could be improved to meet broader expectations.
Dinner
While the hotel's own restaurant did not meet guests' expectations with comments about slow service and a lack of good food options, breakfast received more positive mentions. There were wishes for more variety in breakfast options like omelettes and pancakes, but overall it was described as good.
For those who are looking forward to staying here, it's recommended to explore nearby dining options and take advantage of the local culinary scene, as the hotel provides great guidance for this. The small restaurant La Pancha was highlighted for its delicious quesadillas, offering a delightful local flavor nearby. Although dinner at the hotel might not be an option, the excellent service from the staff in recommending alternative dining spots adds a positive touch to the guests' overall experience.
Rooms
However, some reviews pointed out issues that need attention. Problems such as dark, poorly ventilated rooms with musty smells and a need for better maintenance and cleaning were mentioned. Some rooms were noted to have minor inconveniences like missing opaque curtains, small or musty bathrooms and noisy surroundings due to proximity to nightclubs.
Guests appreciated the specific room themes, often linked to different animals or plant species, which added a unique decorative touch. While some rooms were beautifully decorated and provided comfort, others fell short of expectations with outdated furnishings, sewer smells and minimal amenities.
Despite these varied experiences, the overarching sentiment from the majority of guests seems to focus on the spaciousness and visual appeal of the rooms, making the hotel a mostly pleasant stay with room for improvement in certain areas.
Beds
Issues such as creaky or noisy beds were occasionally reported and there were a few instances of bed bugs and bedding feeling soaked. Despite these outliers, the majority of reviews emphasize the comfort and cleanliness of the beds with many specifically noting the decency of the bedding and the consistently made beds. High pillows and a lack of bedspreads or blankets at night were minor points of contention for some guests.
Overall, while there are some mixed reviews, the beds at Matan Kaan receive predominantly favorable feedback, particularly for their size and the generally comfortable sleeping experience they provide.
Cleanliness
The hotel staff also contribute to the positive experience with friendly cleaning personnel ensuring that rooms are cleaned daily and to a high standard. Additionally, the common areas, including the pool, are kept immaculate. The bed linen and towels receive commendations for their cleanliness, adding to the overall well-maintained atmosphere of the hotel.
However, a few reviews mention occasional lapses in room cleaning or issues like dirty sheets and found trash from previous guests. Despite these rare instances, the general consensus is overwhelmingly positive, making Matan Kaan a top choice for those prioritizing cleanliness and comfort in their stay.
Staff
Despite the overwhelming positivity, there are occasional critiques suggesting room for improvement. Some guests encountered unfriendly or unaccommodating behavior, particularly at check-in. A few reviews mention insufficient staffing or lack of training in customer service. However, these negatives are generally outweighed by the numerous instances of guests feeling well-cared-for and valued.
The staff's ability to provide excellent travel tips and speak multiple languages, including German, adds to the overall pleasant experience. The consensus suggests that the accommodating nature of the team significantly contributes to the hotel’s appeal, making it a place guests would consider returning to in the future.
Wi-Fi
Pool
Beach
The hotel’s pet-friendly policy receives high praise, being recognized as a great value for those traveling with pets. Visitors love how dogs are warmly welcomed, making it an ideal spot for pet owners who relish the opportunity to bring their companion animals along.
Additionally, the proximity to the beach isn’t the only highlight. The hotel comes with a nice swimming pool, offering a pleasant alternative to beach days, though there were mentions of it being cold and, occasionally, dirty. The rooms are clean and spacious, further enhancing the guest experience.
Despite the fantastic location, there are a few observations about visible irregularities and the need for an additional bathtub to handle beach sand. Overall, the exceedingly positive aspects of Matan Kaan, buoyed by its prime beach location and pet-friendly stance, position it as a highly recommendable spot for beach enthusiasts and pet owners alike.
Family
The atmosphere is described as both family-focused and charming with various spaces for reading or chatting, allowing for quality family time. Even amidst the occasional inconvenience, such as the lack of elevators or ramps, guests appreciate the hotel's efforts to create a lovely environment for families to enjoy.
However, the hotel would benefit from providing better solutions for luggage storage during early check-ins or late check-outs. Despite this minor shortcoming, families consistently enjoy their time at Matan Kaan, thanks in part to the friendly staff and the overall pleasant ambiance conducive to family bonding.
3 Star
The hotel stands out for being a good deal in comparison to other hotels and hostels at a similar price point. Guests have found it suitable for both families and single travelers with a notable recommendation marked by its suitable environment. The staff have been particularly highlighted for their unwavering helpfulness, contributing to the overall positive experience.
Matan Kaan boasts well-decorated common areas and a pool, adding to its appeal despite some comments on the expense relative to the provided service. Overall, it is regarded as a great choice for travelers looking for three-star accommodation, offering excellent value and a satisfactory stay.
Outdoor Pool
The pools create a fun and inviting environment for both adults and kids with multiple swimming options available. While the rooftop pool has received mixed feedback with some guests mentioning it as being dirty and run-down, the majority of the pools are described as clean, refreshing and well-maintained.
Overall, the outdoor pool facilities of the hotel contribute positively to guests' stay, offering ample space for relaxation and enjoyment under the sun.
Dog Friendly
The hotel's privileged location is another significant benefit, ideal for walking dogs and ensuring that pets enjoy their stay as much as their owners. On top of being pet-friendly, the hotel is also family-friendly, striking a balance that makes it an attractive option for families traveling with pets. Guests have repeatedly chosen to stay here because of the welcoming environment for their furry friends, underscoring the hotel's commitment to creating a comfortable experience for pet owners. However, a minor drawback has been mentioned regarding early morning noise from dogs, but overall, the positive aspects of the hotel's pet policies and accommodations outweigh the negatives.
Yes, Matan Kaan has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Matan Kaan.
Yes, Matan Kaan welcomes dogs.
No, parking facilities aren't available at Matan Kaan.
No, Matan Kaan doesn't have a gym.
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