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Summary of reviewsThe Mercure Maitland Monte Pio hotel is highly regarded for its prime and convenient location, providing easy access to local attractions and ample parking. Situated in a beautifully maintained historic building, the hotel offers a unique and charming environment with lovely views of open fields, contributing to a peaceful and picturesque stay.
The hotel's interior reflects its rich history, creating a distinctive and welcoming atmosphere. Guests frequently highlight the spacious, clean and comfortable rooms, equipped with modern amenities and well-appointed interiors. The presence of thoughtful features like balconies and verandas enhances the overall experience, providing guests with the opportunity to enjoy the scenic views.
Dining at the hotel receives notable praise with the restaurant offering both breakfast and dinner options that are well-regarded for their quality and presentation. Breakfast is described as delicious and well-prepared with high-quality, cooked-to-order options. Despite minor concerns about the cost and variety, the overall breakfast experience is enhanced by a pleasant dining room and friendly, efficient service.
Dinner at the onsite restaurant is often commended for its fantastic and well-presented meals, despite some guests finding the dishes a bit overpriced. The historical charm of the dining area adds to the ambiance, though a few visitors feel some areas need updating. Limited operating hours of the restaurant are also a minor inconvenience for some.
The hotel's cleanliness generally receives positive feedback with guests appreciating the tidy rooms and overall well-maintained property. The staff are frequently praised for their friendliness, helpfulness and professionalism, significantly contributing to the welcoming atmosphere of the hotel.
The outdoor pool is another appreciated feature, particularly for families with children. While the pool area is charming and conducive to relaxation, some maintenance issues and occasional temperature concerns have been noted.
Parking at the hotel is excellent with ample and easily accessible spaces right outside the lobby, adding to the convenience of the stay. The comfort of the beds receives mixed reviews; while many find them very comfortable, others mention issues with firmness and support, indicating some inconsistency.
In summary, the Mercure Maitland Monte Pio is celebrated for its charming historic setting, spacious and comfortable rooms, excellent dining options and friendly, attentive staff. Its convenient and scenic location, combined with good overall value for money, makes it a recommended choice for travelers to Maitland. Show more
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Hotel near Golf Courses
Located in Maitland, this hotel offers convenient access to nearby golf courses in the Hunter Valley. The hotel provides comfortable accommodation and is well-suited for golf enthusiasts.
Hotel with Parking
Offers free parking facilities for guests.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Executive King RoomThis spacious room features a flat-screen TV, a work desk, a refrigerator and tea/coffee making facilities. Includes an en suite bathroom with a shower, hairdryer and guest toiletries. Some rooms also offer a balcony.
Please note that there is no capacity for additional guests.
Standard Queen RoomThis room features a flat-screen TV, a work desk, a refrigerator and tea/coffee making facilities. Includes an en suite bathroom with a shower, hairdryer and guest toiletries. Some rooms also offer a balcony.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Standard Queen Room with Single BedFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Suite with Spa BathGuests will have a special experience as the suite offers a spa bath. Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Suite with Spa BathThis suite's standout feature is the spa bath. Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
The Mercure Maitland Monte Pio hotel boasts a prime location with easy access to the main highway, making it convenient to find and navigate. Guests appreciate the ample parking and the hotel's proximity to local venues and attractions. The property, housed in a beautifully maintained historic building, offers a quiet and charming environment with lovely views of open fields.
The hotel's interior reflects its rich history as a former nunnery and orphanage, providing a unique and picturesque setting. The rooms are praised for being clean, comfortable and well-presented with nice furnishings and comfortable beds ensuring a pleasant stay. The staff is noted for their friendliness and the quality of service, contributing to the overall positive experience.
Dining at the hotel is well-regarded with good food available for breakfast and dinner and the restaurant receiving high marks for its offerings. The hotel's location is particularly suited for family gatherings with many guests appreciating the ability to stay close to each other during events.
In summary, the Mercure Maitland Monte Pio provides good value for money, excellent facilities and a convenient, yet peaceful location, making it an ideal choice for travelers to Maitland.
Breakfast
Mercure Maitland Monte Pio offers a breakfast experience that receives generally positive feedback from its guests. Many reviewers commend the quality of the food, describing it as very good, delicious and nicely prepared. Cooked-to-order options and high-quality offerings, including perfectly poached eggs and safe gluten-free options, add to the appeal. The dining room's pleasant location and lovely furnishing enhance the ambiance, making breakfast a delightful experience. Additionally, the staff receive high praise for their friendly service and efficiency.
While several visitors find the breakfast to be reasonably priced and good value, others mention that it can be a bit expensive. The variety of choices is noted as needing improvement by some. Moreover, a few guests express that breakfast can be slow and might not offer the best value for those with smaller appetites or less interest in eggs. COVID-19 restrictions have also impacted the variety and service speed, though these limitations are generally understood to be beyond the hotel's control.
Overall, the breakfast at Mercure Maitland Monte Pio is mostly appreciated for its quality, service and pleasant dining environment, although there are minor areas where some guests believe improvements could be made.
Dinner
Visitors to Mercure Maitland Monte Pio often commend the quality of dining experiences, highlighting the excellence and pleasant presentation of meals at the onsite restaurant. Many found the dinner to be fantastic and of good value with several mentions of incredible and great food. Despite the generally positive feedback, there were some concerns regarding the cost, as some guests felt that the dishes, although tasty, were a bit overpriced.
The restaurant’s atmosphere has mixed reviews; while the environment of the historical convent building adds to the charm, some guests noted that certain areas looked somewhat dated or required a bit more cleanliness. Although the dining area’s visual appeal might not impress everyone, the warm ambiance often compensates for this. Additionally, the restaurant’s limited operational hours — closed on Sunday and Monday evenings — might be inconvenient for some guests.
Overall, the mix of delectable dining, picturesque location and warm weather amenities like the pool contributes to a generally favorable impression despite minor drawbacks.
Rooms
Mercure Maitland Monte Pio offers an exceptional stay with its spacious, clean and comfortable rooms. Guests frequently highlight the generous size of the rooms with many mentioning the well-appointed interiors and comfortable beds. The decor of the rooms blends modern amenities with the charm of a historic building, providing a unique and welcoming atmosphere.
Many reviewers appreciated the cleanliness and found the staff to be very friendly and accommodating. The rooms often include thoughtful amenities such as fridges and multiple TVs, enhancing the comfort of the stay. The presence of balconies and verandas accessed by French doors was a pleasant surprise for some guests, offering them a chance to enjoy the marvellous country views.
Despite a few mentions of dust, the overall consensus is that the rooms are tidy and well-maintained. The property itself is praised for its beautiful lobby and well-presented facilities. Dining at the hotel's restaurant is a delightful experience with guests enjoying delicious meals in a relaxing atmosphere.
In summary, Mercure Maitland Monte Pio is celebrated for its large, clean and comfortable rooms, attentive staff and charming historic setting, making it a recommended choice for travelers seeking both comfort and character in their accommodations.
Beds
Mercure Maitland Monte Pio offers a mixed experience when it comes to the quality of its beds with many guests praising them for their comfort. Several reviews highlight the beds as very comfortable, noting good support and providing a satisfactory night's sleep. Some rooms feature comfortable beds complemented by the charm of heritage-style accommodations. However, there have also been comments about beds being too hard or lacking proper support, suggesting inconsistency in bed quality across different rooms. Additionally, a few guests found the pillows to be hard and uncomfortable. Despite these mixed reviews, the overall comfort of the hotel's accommodations is often appreciated, especially when combined with the other features and amenities such as renovated bathrooms and spacious rooms.
Cleanliness
Mercure Maitland Monte Pio generally receives positive feedback for its cleanliness. Guests often describe the rooms as clean, spacious and comfortable, contributing to a pleasant and inviting atmosphere. The hotel's overall décor and tidy state are frequently praised, alongside clean carpets and lovely linen.
However, some reviews highlight issues such as noise disturbances from other guests and plumbing sounds, indicating that soundproofing might be inadequate. A minority of guests experienced less satisfactory levels of cleanliness, mentioning thick dust, leftover food and musty smells in some of the rooms. These comments suggest that while many rooms are well-maintained, there might be inconsistencies in housekeeping standards.
The hotel staff are often acknowledged for being friendly and helpful and guests appreciate the combination of cleanliness, atmosphere and the historical charm of the building. A good breakfast service further complements the overall experience, although a few guests believe the property could benefit from renovations to address the mentioned shortcomings. Despite these variances, many visitors find value for money at Mercure Maitland Monte Pio.
Staff
The staff at Mercure Maitland Monte Pio receive high praise for their friendliness and helpfulness. Many guests highlight the reception staff as particularly welcoming and accommodating. Notable individuals such as Daniel and Marcia are frequently mentioned for their exceptional assistance and knowledge, enhancing the overall guest experience. Reports of staff being professional, attentive and polite are common with several reviews emphasizing their ability to provide local information and cater to guests' needs promptly.
Although there were occasional mentions of lethargy and disengagement among some staff members, the consensus underscores a team that is largely committed to ensuring a pleasant stay. Specific compliments to front desk and dining room personnel, as well as positive remarks about their warm and comforting approach, reinforce the generally high level of service. Overall, the staff’s friendliness and dedication significantly contribute to the welcoming atmosphere of the hotel.
Pool
Mercure Maitland Monte Pio boasts a charming outdoor pool that many guests find inviting and enjoyable, especially during the summer months. With lovely grounds and a picturesque setting, the pool area provides a serene spot for relaxation. Families with children particularly appreciate the pool with kids enjoying a fun swim during their stay. The pool's surroundings also contribute to a pleasant atmosphere, enhancing the overall guest experience.
However, some aspects of the pool area do require attention. Maintenance is needed, as certain reviews mention the pool being dirty and in need of repairs. Additionally, the water temperature can sometimes be too cold for a comfortable swim. Despite these issues, the positive elements of the pool and its setting leave a lasting impression on many visitors.
Parking
Mercure Maitland Monte Pio boasts excellent parking facilities that guests frequently commend. Parking is plentiful and readily available, ensuring convenience for those traveling by car. The ease of on-site parking, coupled with it being free, adds to the hotel's appeal. Ample parking spaces are situated right outside the lobby, making access straightforward and hassle-free. Additionally, the hotel's convenient location enhances the overall guest experience, making it easy to find and providing a stress-free arrival and departure process. The positive feedback highlights the practicality and efficiency of the parking options at this well-located property.
Yes, Mercure Maitland Monte Pio has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Maitland Monte Pio.
No, Mercure Maitland Monte Pio doesn't allow dogs.
Yes, parking facilities are available at Mercure Maitland Monte Pio.