Malang-7.97445600,
112.62947200,
Jalan Brigjen Slamet Riadi 1-3(Show on Map)
7.7
Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Trio Indah 2 receives positive reviews for its exceptional location in Malang, making it an ideal choice for travelers wanting to explore the city and its attractions. Situated conveniently close to the train station and the bustling city center, guests appreciate the ease of accessing major landmarks, restaurants, and entertainment options. The positivity extends to the hotel staff, who are frequently praised for their warm and helpful demeanor, contributing significantly to an enjoyable guest experience.
Breakfast at the hotel is well-received for its buffet format that caters to various tastes with a mix of local delicacies and standard options. Although some suggest expanding the variety, the breakfast largely meets expectations for a satisfying start to the day. The rooms offer a mixed experience, with many guests highlighting the spaciousness, comfort, and value for the price. Despite some areas needing maintenance, particularly the bathrooms and linens, the comfortable beds remain a standout feature that enhances the overall stay.
Cleanliness in the hotel is another area where mixed reviews are present. While some guests find the accommodations clean and well-maintained, others have noted specific issues such as moldy ceilings and stained linens that detract from the experience. Nonetheless, the hotel's potential shines through with efforts to improve could significantly enhance guest satisfaction.
The staff is consistently noted for their friendliness and excellent service. Their attentive and thoughtful approach leaves a positive impression, with instances of going beyond expectations to assist guests. The WiFi service generally receives praise for its speed and reliability, especially in common areas, though there are some inconsistencies in connectivity near the back of the building.
Overall, Hotel Trio Indah 2 is recognized for its prime location, welcoming staff, and comfortable beds, which together create a positive experience for many guests despite areas needing attention. Show more
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Categories
Hotel with Parking
Offers parking facilities. A practical option for travelers needing parking.
Cheap Hotel
Located in Malang, this hotel provides a simple and affordable accommodation option. It offers basic amenities suitable for budget travelers exploring the region.
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Superior Double RoomSlightly larger air-conditioned rooms here will provide you with a flat-screen TV with cable channels, a desk and a seating area. Private bathrooms come with a shower, free toiletries and slippers.
Standard Double RoomAir-conditioned rooms here will provide you with a flat-screen TV with cable channels, a desk and a seating area. Private bathrooms come with a shower, free toiletries and slippers.
Deluxe Double RoomSpacious air-conditioned rooms here will provide you with a flat-screen TV with cable channels, a desk and a seating area. Private bathrooms come with a shower, free toiletries and slippers.
Superior Twin RoomThis twin room is air-conditioned and features a seating area with a flat-screen TV, a wardrobe and an electric kettle. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Hotel Trio Indah 2 boasts a prime location for visitors looking to explore Malang. It is strategically positioned not far from the train station and is within walking distance of the vibrant city center. This makes it an ideal spot for those wanting to visit major attractions such as Ijen Boulevard and the Heritage district, or for those setting out on a Mount Bromo tour. Guests appreciate the hotel's proximity to bustling areas filled with restaurants and bars, some of which feature live music, as well as convenience stores like Indomaret and Alfa Mart. The hotel is also close to various cafes, local eateries like Sate Gebuk, and landmarks such as the city square and Oen’s shop. The majority of reviews highlight the ease of exploring Malang on foot due to the hotel's central location. Additionally, the hotel is complemented by friendly and helpful staff, further enhancing the guest experience.
Breakfast
Hotel Trio Indah 2 offers a breakfast experience that receives generally positive feedback, although there are areas for improvement. Guests appreciate the buffet format which presents a plentiful and varied selection, catering well to different tastes. The breakfast is typically Indonesian, featuring delicious local dishes alongside options such as omelettes, sandwiches, fruits, and milk for take-away. Early risers will find the service accommodating, with breakfast available at convenient hours.
However, feedback suggests that the variety could expand further, particularly with European options. While many guests enjoy the appealing and tasty offerings, some note that the selection can be simple and the quality inconsistent. Staff are generally friendly and lovely, contributing a welcoming atmosphere, yet there's room for greater attentiveness to enhance the overall experience. Despite these points, the buffet is a highlight for many, meeting the expectations of a good breakfast to start the day.
Rooms
Hotel Trio Indah 2 offers a mixed experience when it comes to its room accommodations. Guests frequently highlight the spaciousness and comfort of the beds, noting them as a strong point of their stay. Many find the rooms to be clean and overall nice for the price, attributing good value to the combination of room size and price. The hotel's friendly staff and convenient location in the city are also well-received features.
However, the rooms are generally described as dated, with several areas needing maintenance and renovation. Issues such as old bathrooms, worn-out towels, and stained bedding are commonly mentioned, suggesting that a refresh is overdue. Although some rooms are well-managed and maintain a neat appearance, others suffer from cleanliness issues and unpleasant smells, which detracts from the overall experience. Noise from hallways and lack of natural light in some rooms are additional drawbacks. Despite these inconsistencies, the hotel's beds and room size manage to leave a positive impression on many guests.
Beds
At Hotel Trio Indah 2, the beds are consistently praised for their exceptional comfort. Guests frequently mention the beds as a highlight of their stay, emphasizing their size, cleanliness, and the quality of comfort they provide. Many visitors describe the beds as large and describe the overall sleeping experience as wonderfully comfortable or even heavenly. Although a couple of comments point out issues with the cleanliness of bed sheets and pillowcases or mention uncomfortable mattresses and pillows, the majority of reviews focus on the superior comfort of the bedding. Overall, guests appreciate the restful sleep afforded by the spacious and comfortable beds, often noting this aspect as a standout feature of their visit.
Cleanliness
Hotel Trio Indah 2 offers a mixed experience when it comes to cleanliness. While some guests note that the rooms are very clean and boast hygienic bathrooms, there are others who have encountered significant issues. Positive remarks highlight clean and neat rooms with comfortable mattresses, spacious accommodations, and nice decoration. However, many reviews point to areas in need of maintenance, such as moldy bathroom ceilings, stained towels and bed linens, and inconsistent water temperatures. Additionally, some rooms have been described as dirty, with unpainted patches on walls and a musty smell in the bathrooms. The overall impression suggests that while the hotel has potential, improvements in cleaning and general upkeep could enhance the guest experience.
Staff
Hotel Trio Indah 2 boasts a team of staff who are mostly praised for their friendliness and helpful nature. Guests frequently highlight the warm and welcoming atmosphere created by the staff, with many appreciating their patience and responsiveness to guest needs. The reception team is often singled out for their great service, and the reservation staff is noted for being particularly helpful. The staff is described as lovely, humble, and focused on meeting the guests' needs, providing attentive and thoughtful service. Some guests even report that the team went above and beyond to assist them, such as offering help with renting a scooter. While language skills were occasionally mentioned as a limitation for some, the overall impression remains that the staff's warm and accommodating nature significantly enhances the guest experience.
Wi-Fi
Hotel Trio Indah 2 offers a generally positive experience when it comes to WiFi connectivity. Many guests highlight the good performance of the WiFi, appreciating its speed and reliability, especially in common areas. The presence of a big desk accommodating two people makes it convenient for those needing to work or study using the internet. Furthermore, guests have noted the seamless connection when it aligns with other amenities like air conditioning. However, it's important to be mindful that the quality of internet service can be inconsistent, particularly in rooms situated at the back of the building where there may also be challenges with cell phone reception. Despite some isolated issues, the overall feedback suggests that the hotel provides a satisfactory WiFi experience for guests.
No, Hotel Trio Indah 2 doesn't have any pool.
No, a spa isn't available at Hotel Trio Indah 2.
No, Hotel Trio Indah 2 doesn't allow dogs.
Yes, parking facilities are available at Hotel Trio Indah 2.