Hotel-Restaurant Marcus

Malchin 53.73905800, 12.76319200 , Am Markt 13 (Show on Map)
6.6
Rated


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Summary of reviewsHotel-Restaurant Marcus in Malchin has received generally positive reviews, particularly highlighting its prime location, delectable breakfasts and friendly staff, although there are some areas needing improvement.

Situated at the heart of Malchin, the hotel’s central location near the market square and town hall is a strong draw for visitors. Guests appreciate its convenience, accessibility to local amenities and the balance between vibrant daytime activity and evening tranquility, making it an excellent choice for those wanting to explore the city.

The breakfast offerings receive high praise for their variety and quality. Guests frequently commend the excellent selection, including fresh fruits and vegetables and the opportunity to dine on the terrace. Despite infrequent mentions of the buffet being occasionally meager, the overall perception is highly favorable, especially considering the cost of 8.00 euros, which is noted for its value.

Dinner at the hotel's restaurant is another highlight with many guests extolling the tasty, fresh and locally sourced meals. The kitchen's ability to cater to different tastes has been well-received, although there have been occasional criticisms regarding pre-fabricated products, value for the price and isolated complaints about beverage quality. Nevertheless, the general sentiment towards dining remains positive with recommendations often pointing to the quality of the meals.

The rooms at Hotel-Restaurant Marcus are described as clean, tidy and meeting basic needs, ideal for short stays. Many appreciate the functional amenities and the quiet, central location. However, several guests have noted that the furnishings and some equipment are outdated and show signs of wear and tear. Specific complaints include stuffy air, unpleasant odors and cold temperatures in some rooms. Despite these issues, the rooms are considered adequate with some areas needing updates and minor improvements.

Cleanliness reviews are mixed. Many guests found the hotel clean and welcoming, although there are troubling reports of mold, cobwebs and other cleanliness issues in certain rooms. The staff, on the other hand, is frequently praised for their friendliness and willingness to assist guests. This positive interaction contributes significantly to the guest experience, although there are minor criticisms about staff coordination and occasional lapses in professionalism.

Wi-Fi connectivity is limited with stable access primarily available in the reception and bar areas, making it a challenge for those needing reliable internet in their rooms, particularly on upper floors.

The hotel's parking arrangements are generally well-received with ample and convenient options available directly in front of the building, in the courtyard and behind the hotel. The provision of free parking and facilities for electric vehicles and bicycles adds to the overall convenience for guests.

Regarding the beds, feedback is mixed. Some guests find them comfortable, while others report that the mattresses are worn out and bed linens are sometimes stained and in need of renewal. This inconsistency points to a need for better maintenance and updates in the bedding department to ensure comfort for all guests.

In summary, Hotel-Restaurant Marcus is a well-located, charming stay with appealing breakfast and dinner options and a notably friendly staff, though it could benefit from updates in room furnishings, improved cleanliness measures and better Wi-Fi connectivity.
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Room Types
Single Room Bright room with cable TV and a seating area. The private bathroom comes equipped with toiletries and a shower.

Double Room Bright room with cable TV and a seating area. The private bathroom comes equipped with toiletries and a shower.

Triple Room Bright room with cable TV and a seating area. The private bathroom comes equipped with toiletries and a shower.

Guest Reviews
6.6
Rated
Location
Hotel-Restaurant Marcus in Malchin boasts an exceptional location, perfectly positioned in the heart of the town, close to the market square. The hotel is acknowledged by guests for its central and convenient placement, making it an ideal choice for visitors wanting to stay within the city center. Its proximity to the town hall and local amenities ensures that everything is easily accessible, while the peaceful ambiance in the evenings provides a quiet retreat. Although there is some room for improvement, guests find it well-suited for their needs with the situational benefit being frequently highlighted. This charming hotel offers a balance of vibrant centrality and tranquility, delivering excellent value for its price.

Breakfast
Hotel-Restaurant Marcus receives high praise for its breakfast offerings with many guests describing it as good, sufficient and even fantastic. The breakfast buffet is often noted for its excellent and varied selection, pleasing a range of tastes with its fresh fruits and vegetables. The option to enjoy breakfast on the terrace adds a lovely touch to the experience. Despite some comments mentioning occasional disappointment or meagerness, the general consensus points to a plentiful and appealing spread that often exceeds expectations. For 8.00 euros, many guests find the value to be particularly noteworthy. Overall, the breakfast at Hotel-Restaurant Marcus manages to satisfy with its variety and quality, making it a highlight for many visitors.

Dinner
Guests at Hotel-Restaurant Marcus frequently complimented the warm and very tasty dinners, appreciating the freshness and the ability of the kitchen to adapt to different expectations. Many found the food to be locally sourced and of good quality with a particularly lavish breakfast and dinner standing out. The meal selection at the restaurant received positive notes with kudos given to the kitchen crew for their efforts.

However, there were occasional complaints including a perception of pre-fabricated products being used, a few instances of poor quality for the price and even an unfortunate mention of warm stale beer being served. Despite these points, the general sentiment towards the dining experience remained positive with many guests highly recommending the kitchen.

Rooms
Hotel-Restaurant Marcus offers rooms that meet basic needs, being sufficient in size and amenities for short stays. Many guests have found the rooms to be clean, tidy and functionally equipped, contributing to a comfortable stay. The central and quiet location of the rooms adds to the appeal. However, some aspects could use updating; several guests noted that the furnishings are outdated and some equipment shows significant wear and tear. There were a few mentions of specific issues such as stuffy air, unpleasant odors and very cold temperatures in certain rooms. Despite these drawbacks, the rooms are considered adequate, especially for short visits with some areas needing renovation and minor improvements like additional hooks and shelves.

Beds
The beds at Hotel-Restaurant Marcus received mixed feedback from guests. Some guests found the beds to be really comfy and comfortable. However, there were several concerns raised about the condition of the mattresses, describing them as quite worn out and in need of renewal. Additionally, a few guests noted the presence of stains on the bed and expressed that the bed linen wasn’t up to standard. Despite these issues, the comfort of the beds was highlighted positively by some reviewers. The rooms themselves are described as small and basic with separate beds. Overall, it seems that while comfort is recognized in some cases, there are significant issues related to the condition and upkeep of the mattresses and bed linens.

Cleanliness
Hotel-Restaurant Marcus presents a mixed bag in terms of cleanliness according to guest reviews. On the positive side, many guests found the rooms clean and lovingly prepared for their arrival, noting that despite the hotel's age, every effort was made to ensure tidiness. Features like well-organized city views and functional, albeit old, furniture were highlighted.

However, not every review was positive. Some guests reported significant cleanliness issues, including mold in the bathrooms, cobwebs and hair from previous occupants. The complaints extended to heavily dirty rooms, worn-out furniture and insufficient thoroughness from cleaning staff. While some found the overall cleanliness satisfactory, particularly in the bed linen, it seems that the hotel could benefit from addressing these negative points to improve guest experience.

Staff
Hotel-Restaurant Marcus benefits from a largely positive reputation due to its friendly and accommodating staff. Guests repeatedly note the friendliness and helpfulness exhibited by the personnel, from the owner to the receptionists, waiters and casual staff. Specifically, many guests have appreciated the straightforward yet courteous manner of the staff, calling out their communicative and down-to-earth personas. The competence and willingness of the employees to assist have left visitors feeling well cared for during their stay.

However, there are occasional criticisms regarding the staff's coordination and professionalism. Some guests felt that there was a lack of unity among the team with instances of the staff appearing disheveled or seemingly unaware of each other's tasks. A few reviews mentioned language barriers and a less-than-friendly attitude from the owner in specific situations.

Despite these minor issues, the general consensus holds the staff of Hotel-Restaurant Marcus in high regard for their friendly service and helpful demeanor, contributing positively to the overall guest experience.

Wi-Fi
Hotel-Restaurant Marcus offers limited Wi-Fi connectivity with internet access primarily available only in the reception and bar areas. Guests commonly experience a lack of stable Wi-Fi in the rooms, particularly on the upper floors. Those needing reliable internet access should be prepared for weak or non-functional Wi-Fi outside of the designated public areas.

Parking
Hotel-Restaurant Marcus offers convenient and easily accessible parking options for its guests. The parking lot located behind the hotel is straightforward to find and there are parking spaces available directly in front of the building. Additionally, there is a parking space in the courtyard and parking right outside the door, which many guests found to be very convenient. For those traveling with electric vehicles, e-charging stations are nearby. The provision of free parking was an unexpected bonus for many visitors. Cyclists are well catered for with a good shelter for bicycles and a dedicated bike shed available.


No, Hotel-Restaurant Marcus doesn't have any pool.

No, a spa isn't available at Hotel-Restaurant Marcus.

Yes, Hotel-Restaurant Marcus welcomes dogs.

Yes, parking facilities are available at Hotel-Restaurant Marcus.

No, Hotel-Restaurant Marcus doesn't have a gym.

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