Der Insulaner - Hotel & Restaurant

Malchow 53.47450700, 12.42803200 , Lange Strasse 7 (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviews'Der Insulaner - Hotel & Restaurant' in Malchow is highly regarded for its prime location, nestled in the heart of town by the picturesque drawbridge and lake. Guests repeatedly praise the hotel's proximity to local attractions, scenic views and access to outdoor activities like cycling around the nearby Five Lakes area. The central, lakeside setting is perfect for relaxing, whether on the terrace, in the spacious beer garden or even from the comfort of one's room. Despite minor inconveniences like cobblestone streets and occasional noise, the location leaves a positive, lasting impression.

The breakfast experience is a standout feature, consistently praised for its variety and quality. Guests enjoy the delicious and extensive spread with egg dishes, mueslis, yogurts and freshly brewed coffee being particular favorites. The friendly, attentive service further enhances the breakfast experience, making it an excellent start to the day.

The dinner offerings at the restaurant also receive high praise. Guests commend the food for being delicious, fresh and creatively presented. The friendly and accommodating staff contribute to a pleasant dining atmosphere with the cozy ambiance and beautiful views adding to the overall experience. While some reviews noted smaller portions and higher prices, the quality of the dishes tends to outweigh these criticisms.

Room reviews are mixed. Many guests appreciate the spaciousness and scenic lake views, finding the beds comfortable and the rooms generally clean. However, the decor and furnishings are dated with several mentions of worn-out mattresses and in need of renovation. Issues like noise from the street and cleanliness concerns, such as stained carpets and dusty rooms, are common. Despite these drawbacks, the positive aspects of the rooms are often acknowledged.

The friendly and helpful staff are a significant highlight of 'Der Insulaner.' Guests frequently mention the warm and welcoming atmosphere created by the personnel, who consistently go above and beyond to ensure a pleasant stay. Their friendly demeanor, humor and competence leave a lasting positive impact on visitors.

While Wi-Fi at the hotel draws mixed reviews with some guests finding it reliable and others struggling with connectivity issues, especially on the second floor, it remains a point for potential improvement. The family-friendly environment is appreciated with spacious rooms suitable for families, a quiet atmosphere and hospitality extended to pets, making it an ideal choice for those traveling with children and furry companions.

In summary, 'Der Insulaner - Hotel & Restaurant' offers a delightful stay primarily due to its excellent location, superb breakfast, delicious dinners and exceptional staff. Areas for improvement include room renovations, enhanced cleanliness and better Wi-Fi consistency, which would significantly boost the overall guest experience.
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Dog Friendly Hotel
This hotel is pet-friendly and offers the convenience of an on-site restaurant. It provides a comfortable stay for guests with dogs.

Hotel near Golf Courses

Family Friendly Hotel

Small Hotel

Room Types
Double Room Brightly decorated room features a TV, seating area, and a private bathroom with free toiletries.

Guest Reviews
7.2
Good
Location
Nestled in the heart of Malchow, "Der Insulaner - Hotel & Restaurant" boasts a prime and highly praised location, making it ideal for exploring the town and its scenic surroundings. Positioned directly by the drawbridge and the lake, the hotel's central placement offers guests picturesque views and easy access to local attractions. The close proximity to the water, combined with outdoor seating and a spacious beer garden, provides a delightful setting for relaxation and enjoyment. Visitors frequently commend the hotel for its beautiful views, whether from the terrace or the comfort of their rooms.

The hotel's location is also perfect for those looking to indulge in outdoor activities, particularly cycling with the nearby Five Lakes area providing excellent routes, especially for e-bikes. Aside from its enviable spot by the harbor and within walking distance of charming town pathways, the hotel is well-positioned for those wishing to watch the movements of ships and boats up close.

Additionally, the hotel offers an excellent breakfast with personal, friendly service, which further enhances the overall experience. Guests find the combination of superb location, good food and accommodating staff makes for an enjoyable stay, whether they're on a short trip with pets or enjoying a longer visit. Despite minor inconveniences such as the cobblestone street and occasional noise, the overwhelmingly positive remarks about the location underscore its appeal. The central, lakeside setting of "Der Insulaner" truly sets it apart as a top choice for travelers to Malchow.

Breakfast
The breakfast experience at ‘Der Insulaner - Hotel & Restaurant’ garners high praise, showcasing diverse and plentiful offerings. Guests are consistently impressed with the delicious and extensive spread served at their tables, often featuring a well-stocked tiered stand. While the lack of fresh vegetables and fruit was noted occasionally, the overall quality and variety more than compensated for this minor shortfall.

Egg dishes, mueslis, yogurts, coffee and orange juice are recurring favorites among visitors and many highlight the breakfast's plentiful nature. The friendly and attentive staff contribute to the positive experience, ensuring that breakfast is served with exceptional care and warmth.

The service is lauded for being super nice, friendly and motivated, enhancing the dining experience further. Comfort is key, as noted by guests appreciating the central location by the water and the comfortable mattresses which likely contribute to a good start in the morning.

Overall, the breakfast at ‘Der Insulaner’ is characterized as excellent, varied and satisfying, providing a superb start to the day in a welcoming and attentive atmosphere.

Dinner
Der Insulaner - Hotel & Restaurant has earned much acclaim for its culinary offerings, both for lunch and dinner. Guests consistently praise the food as excellent with many describing it as very delicious, freshly prepared and creatively presented. The restaurant is noted for its good and friendly service with the staff being highlighted as accommodating and personable. Despite some reviews mentioning small portions and high prices, the overall sentiment emphasizes the high-quality, tasty dishes served. The ambiance of the restaurant adds to the dining experience, being described as nice, cozy and offering great views of the bridge and city. The breakfast experience is also well received with plentiful and high-quality options served at the table. While some guests noted limited service hours, the restaurant remains highly recommended for its superb cuisine and memorable dining experiences.

Rooms
'Der Insulaner - Hotel & Restaurant' offers rooms that are spacious and often provide stunning views of the lake, contributing to a bright and airy atmosphere. Many guests appreciated the cleanliness and comfort of the beds and the effectiveness of room service. The location is central with the hotel being conveniently situated in Malchow by the swing bridge, adding to the appeal with its picturesque surroundings.

However, several aspects of the rooms reflect their age with furnishings and fixtures that are significantly outdated and showing signs of wear and tear. Carpets are often dirty and the general decor appears aged with many rooms in urgent need of renovation. Guests pointed out that the mattresses are worn out and some furniture pieces, such as chairs and small TV sets, need replacement. Noise from the street and a busy little road at night were also commonly cited issues, making some rooms less ideal for light sleepers.

To sum up, while the spaciousness and scenic views from the rooms at 'Der Insulaner' are notable positives, modernization and thorough renovations could substantially improve the overall guest experience.

Beds
When staying at "Der Insulaner - Hotel & Restaurant," the feedback on the beds varies. Some travelers found the beds to be very comfortable and appreciated clean rooms with nice views of the water. However, there were numerous mentions of worn-out mattresses and the need for replacements. A consistent theme was that the mattresses were often saggy, thin and uncomfortable. Additionally, the pillows were frequently described as catastrophic, hard or made of uncomfortable materials like polyester balls or clumped fibers. Although a few guests found the beds to be okay or good, the general consensus suggests that an upgrade in bedding, including new mattresses and pillows, would significantly enhance the sleeping experience at this hotel.

Cleanliness
Der Insulaner - Hotel & Restaurant presents a mixed bag when it comes to cleanliness. While some guests highlighted clean and tidy rooms and very clean bathrooms, others found the overall cleanliness to be significantly lacking. Positive remarks about friendly staff and comfortable beds were overshadowed by issues such as stained carpets, dusty and cobwebbed rooms, moldy showers and multiple instances of uncleanliness in both rooms and bathrooms. Although there are praiseworthy aspects such as fresh towels and a welcoming atmosphere, the hotel urgently needs to address cleanliness and maintenance concerns to enhance the guest experience.

Staff
Guests of 'Der Insulaner - Hotel & Restaurant' consistently praise the establishment's staff, highlighting their friendliness and helpfulness. The reviews mention the staff's accommodating nature and attentiveness across various situations, including special requests and breakfast service. Visitors appreciated the warm and welcoming atmosphere created by the personnel, who managed to make every guest feel valued and at home. Specific commendations were given for their natural and polite demeanor, humor and competence. From reception to dining, the staff's dedication to excellent service stood out, often exceeding guest expectations and leaving positive, lasting impressions.

Wi-Fi
Guests of 'Der Insulaner - Hotel & Restaurant' have shared mixed experiences regarding the Wi-Fi service at the establishment. Many guests have praised the Wi-Fi as being good and fast, highlighting its reliability in certain areas of the hotel. However, there have been notable complaints, particularly concerning Wi-Fi access on the second floor and the general inconsistency of the connection. Some guests reported that the Wi-Fi did not work well in their rooms with several instances where a connection could not be established despite it being advertised. Additionally, issues with TV reception and street noise have also been mentioned, potentially affecting the overall comfort of the stay. Overall, while some guests had positive experiences with the Wi-Fi, improvements in consistency and reliability are needed to ensure a better stay.

Family
'Der Insulaner - Hotel & Restaurant' offers a family-friendly environment suitable for both children and pets. The family rooms are spacious enough to comfortably accommodate a family of four, ensuring everyone has a good night's sleep. With its quiet atmosphere, families can enjoy a restful stay. The hotel extends its hospitality to pets, welcoming dogs and fulfilling small requests, making it an ideal choice for those traveling with furry family members. Many guests expressed their intention to return, highlighting the pleasant experiences of both adults and children, including a delightful stay for young visitors like a 6-year-old granddaughter.


No, Der Insulaner - Hotel & Restaurant doesn't have any pool.

No, a spa isn't available at Der Insulaner - Hotel & Restaurant.

Yes, Der Insulaner - Hotel & Restaurant welcomes dogs.

No, parking facilities aren't available at Der Insulaner - Hotel & Restaurant.

No, Der Insulaner - Hotel & Restaurant doesn't have a gym.

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