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Hotel Nueva Plaza

Maliano , Avenida Bilbao, 57 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Nueva Plaza, situated close to Santander Airport and just a 10-minute drive from Santander city, provides an excellent base for travelers seeking convenience and accessibility. The hotel's location in the quiet and residential neighborhood of Maliaño Bajo ensures a peaceful stay despite being on a busy road with the added benefit of proximity to local amenities such as supermarkets, pharmacies, bars and restaurants. Guests also appreciate the easy access to attractions like Cabarceno Park and the ethnographic center of Cantabria, as well as a bus stop right in front of the hotel for smooth connectivity to Bilbao, Oviedo and city areas.

The rooms at Hotel Nueva Plaza receive high marks for cleanliness and spaciousness. Guests enjoy the comfort of large rooms, some featuring modern amenities like jacuzzis, mini fridges and hairdryers. Decorated beautifully and recently renovated, the rooms offer a tranquil environment for a restful stay. Although not all rooms meet the size expectations of a three-star hotel, the overall cleanliness and practicality of the accommodations impress guests.

Breakfast at the hotel is well-received with many appreciating that it is included in the room rate. Described as delicious and hearty with a good selection of sweet and savory items, the breakfast area is noted for its cleanliness and quality. While some guests find the variety lacking, the majority appreciate the buffet-style offering and the availability of lactose-free products, making breakfast a valued part of their stay.

In terms of dining, the hotel is perfectly located near numerous bars and restaurants, offering ample opportunities for guests to enjoy dinner and drinks. While the on-site dinner menu is somewhat limited and may lack vegetarian options, the hotel's high-quality food and personalized menu offerings make up for this. The staff's willingness to reopen the kitchen to accommodate guest needs and their excellent dining recommendations further enhance the dining experience.

The cleanliness of the hotel is consistently praised with guests describing it as very clean and well-maintained. The quiet and peaceful environment, combined with the friendly and attentive staff, contributes to a welcoming and comfortable stay. The beds receive positive feedback for their comfort, though a few guests mention occasional inconsistencies. Overall, the cleanliness and comfort offered by Hotel Nueva Plaza make it a top choice.

The hotel's staff is a highlight, frequently described as friendly, helpful and professional. Reception staff, in particular, are noted for their charm and proactive attitude, enhancing the overall guest experience. Despite a minor communication issue for non-Spanish speakers, the staff's warm and inviting nature significantly contributes to a positive stay.

While Hotel Nueva Plaza's three-star rating brings mixed feelings with some guests finding the economy rooms not quite up to standard, the overall service, location and amenities often exceed expectations. The hotel's perfect location, clean and comfortable rooms and exceptional staff make it a strong recommendation for both short stays and relaxing vacations.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Small Hotel

3-Star Hotel

Room Types

Twin Room This air-conditioned room features 1 double or 2 single beds. In-room amenities include free Wi-Fi, a flat-screen satellite TV and a mini bar. The private bathroom with bath tub includes toiletries and a hairdryer.

Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 1 bed.

Standard Queen Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Triple Room This triple room, for 3 people, has air conditioning and minibar. It is possible to put an extra bed in this room type.

Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin/double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 2 beds.

Superior Twin Room with City View Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 2 beds.

Deluxe King Suite This suite features a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The spacious suite features soundproof walls, Smartphone, a minibar, a flat-screen TV with streaming services, as well as city views. The unit has 1 bed.

Superior Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 2 beds.

About Hotel Nueva Plaza

License: H.S-1466

Guest Reviews

8.6

Very Good

Location

Hotel Nueva Plaza boasts a prime location, making it ideal for travelers seeking convenience and accessibility. Positioned close to Santander Airport, this hotel offers a seamless travel experience, whether guests are arriving or departing. Additionally, it is a mere 10-minute drive to the bustling city of Santander, providing easy access to local transport options.

The neighborhood of Maliaño Bajo, where the hotel is situated, is praised for its tranquility and residential charm, ensuring a peaceful stay. Despite being located on a busy road, the rooms impress with their quiet ambiance, making it an excellent choice for a restful night. The hotel's proximity to local amenities, including supermarkets, pharmacies, bars and restaurants, adds to its convenience.

Perfect for short stays, the hotel is strategically positioned near popular attractions such as the Cabarceno Park and the ethnographic center of Cantabria. Moreover, the presence of a bus stop right in front of the hotel ensures smooth connectivity to Bilbao, Oviedo and city areas.

Cleanliness, friendly staff and spacious rooms marked by comfort further enhance the overall experience. Breakfast is included, adding value to the stay. Guests appreciated the easy access to late-night dining options, providing a perfect end to busy days. Whether for a brief stopover or a relaxing vacation, Hotel Nueva Plaza emerges as a well-located, clean and comfortable choice for travelers.

Breakfast

Hotel Nueva Plaza has received numerous reviews praising its breakfast offerings. Many guests appreciated that breakfast is included in the room rate, a pleasant surprise, especially since it isn't always indicated on booking platforms. The breakfast was frequently described as delicious, hearty and complete with a good selection of sweet and savory items. Some guests highlighted the variety and appreciated the availability of lactose-free products.

Several reviews mentioned the excellent quality and cleanliness of the breakfast area with a few noting that the breakfast was served in a smart dining area. Guests found this to be an excellent gesture from the hotel management, enhancing the overall stay. Buffet-style breakfast was a common highlight, described as very complete, varied and offering a wide selection of fruits.

However, there were a few mentions of the breakfast lacking variety or being basic. Some guests felt that it could be improved or found it minimalistic, though these sentiments were less frequent. Despite this, most guests left with a positive impression, giving high marks for the inclusion of breakfast and its quality, making it a valued part of their stay at Hotel Nueva Plaza.

Dinner

Hotel Nueva Plaza boasts a perfect location for those looking to enjoy a vibrant evening out. Positioned close to numerous bars, it offers ample opportunities for guests to unwind with dinner and drinks after a busy day. Within a short six-minute walk, visitors can reach delightful spots like La Toba Maliaño, which remains open until midnight for a late dinner. Though the on-site dinner menu is limited and may lack vegetarian options, the hotel impresses with its high-quality food and personalized menu offerings. In situations where the kitchen is initially closed, the staff makes commendable efforts by reopening it to cater to guests' needs. Additionally, the hotel provides excellent recommendations for dining spots in the vicinity, ensuring guests are well-informed despite the occasional absence of in-house dining service. While some might find the dinner prices a tad high, the overall dining experience remains appreciated. Despite minor issues like road noise, the convenient access to nearby bars and eateries makes Hotel Nueva Plaza a solid choice for those seeking both relaxation and culinary enjoyment.

Rooms

The rooms at Hotel Nueva Plaza have received numerous positive comments, highlighting their cleanliness and spaciousness. Guests have frequently mentioned that the rooms, including suites, are comfortably large with some even having a jacuzzi and modern amenities like mini fridges and hairdryers. The bathrooms also receive praise for being spacious and clean, despite a few mentions of small sinks. Although some reviews mention that certain rooms are not as large as expected for a three-star hotel and a few seemed outdated, the general consensus is that the rooms are very clean, comfortable and often more appealing in person than in photos. Additionally, the quietness of the rooms contributes to a peaceful and relaxing stay. Newly renovated facilities and beautiful decoration add to the positive experience. The practical and well-maintained rooms, along with friendly service, make Hotel Nueva Plaza a great choice for travelers seeking cleanliness and comfort.

Beds

Hotel Nueva Plaza receives positive feedback on its bedding with many guests praising the exceptionally comfortable beds. Phrases like super comfortable beds and comfortable mattresses are recurrent, highlighting a consistent level of satisfaction. The cleanliness and quality of the beds also stand out, adding to the overall comfort. Guests frequently mention spacious rooms that are complemented by comfortable beds and pillows, enhancing their experience. However, some reviews note that a few beds were either too small or had hard mattresses, indicating occasional inconsistencies in comfort. Overall, Hotel Nueva Plaza is recognized for its generally comfortable bedding, though a minority of guests found room for improvement.

Cleanliness

Hotel Nueva Plaza consistently impresses guests with its top-notch cleanliness standards. Guests frequently describe the hotel as very clean and well-maintained, extending from the rooms to the overall facilities. The rooms are highlighted for being not only clean but also comfortable, tidy, cozy and beautifully decorated.

Visitors often mention the peaceful and quiet environment, which complements the immaculate cleanliness. The hotel’s staff also receive praise, being described as wonderful and friendly, contributing to a welcoming atmosphere. The beds are noted as extremely comfortable and the insulation ensures a quiet night’s sleep.

Guests find the hotel’s cleanliness matched by practicality with well-equipped rooms that cater to all needs. Additionally, the central location and proximity to the city airport make it a convenient choice for travelers. Overall, Hotel Nueva Plaza offers great quality at a good price, making it a top recommendation for cleanliness-conscious travelers.

Staff

Hotel Nueva Plaza has garnered a wealth of praise for its staff with reviews consistently highlighting the team's exceptional friendliness and helpfulness. Visitors frequently commend the reception staff for being exceedingly friendly and professional, often describing the receptionists as charming and proactive. Several reviews mention specific individuals, such as Alba, who left a memorable impression with her outstanding service.

The hotel's personnel are noted for their attentive and kind demeanor, always ready to assist guests and resolve any doubts they may have. The welcoming treatment from the staff greatly enhances the overall guest experience. Cleanliness is another strong point with the facilities being described as very clean and well-maintained.

Despite the overwhelmingly positive feedback, a minor drawback is the language barrier, as some staff members only speak Spanish, making communication difficult for non-Spanish-speaking guests.

Overall, the hotel's staff is characterized by their kindness, professionalism and warm, inviting nature, significantly contributing to a pleasant and comfortable stay for all guests.

3 Star

Hotel Nueva Plaza offers mixed experiences under its three-star rating. While some guests have pointed out that the "economy" rooms fall short of expectations and the overall price feels high for the value, others strongly recommend the hotel for delivering excellent service and amenities. A standout aspect is its perfect location, easy nearby parking and well-equipped, clean rooms with comfortable beds. The staff is noted for their friendliness and attentiveness, providing thoughtful touches like fruit and infusions at night and breakfast invitations in the morning. Despite being considered by some as equivalent to only one floor of a building, the hotel has earned praise that makes it seem deserving of more than its three-star status. Overall, while it may not meet the three-star standard for everyone, its convenience, cleanliness and friendly service make it a notable option for travelers.

No, Hotel Nueva Plaza doesn't have any pool.

No, a spa isn't available at Hotel Nueva Plaza.

No, Hotel Nueva Plaza doesn't allow dogs.

Yes, parking facilities are available at Hotel Nueva Plaza.

No, Hotel Nueva Plaza doesn't have a gym.

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