Nordic Palace and spa
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Summary of reviewsNordic Palace and Spa offers an overall commendable experience, especially for those prioritizing a peaceful ambience and attractive location. Strategically situated in Al Seef, the hotel provides ease of access to major shopping centers, restaurants and tourist spots, such as City Centre, Al Seef Mall and Al Ali Mall. The serene and clean surroundings make it an excellent choice for families and guests seeking tranquility away from city noise.
The rooms at Nordic Palace and Spa are praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern and elegant decor, as well as the well-maintained bathrooms featuring large bathtubs. The serene location enhances the relaxing atmosphere, making it a preferred getaway. While the need for better maintenance of some areas and the addition of refrigerators in the rooms has been noted, most guests find the room prices reasonable for the comfort and space provided.
The staff at the hotel consistently receive high praise for their friendliness, professionalism and helpfulness. Numerous guests point out the exceptional service provided by specific staff members, highlighting their ability to make guests feel welcomed and attended to. While occasional lapses in service occur, the general consensus is that the staff contribute significantly to a positive guest experience.
Cleanliness at the hotel is generally well-regarded with many guests noting the excellent standards in the rooms and common areas. The hotel's quiet and organized environment, combined with the friendly and cooperative staff, enhances the overall guest experience. However, there are isolated incidents of cleanliness issues in certain areas of the hotel, suggesting a need for more consistent standards.
The breakfast experience at the Nordic Palace and Spa is a mixed affair. Some guests enjoy the delicious food and efficient room service, while others find the variety lacking and the quality inconsistent. Guests have suggested improvements in the breakfast selection and service to cater better to diverse preferences.
Dining, while appreciated by some for the quality of the food, could benefit from more variety and availability. The absence of lunch or dinner buffets and limited room service options have been noted. The pricing of the food is also considered somewhat excessive by some.
WiFi connectivity at the hotel is another area needing improvement. While some guests find the internet service reliable, others report issues with weak connections, slow speeds and frequent disconnections, particularly in the rooms.
The hotel's spa facilities receive mixed reviews with a disappointment stemming from closures due to maintenance issues or lack of staff. While some guests enjoy the available sauna and hot tub facilities, maintenance and operational status of the spa and related amenities are areas for improvement.
The gym and pool facilities are also met with a mix of praise and suggestions for better upkeep. Guests appreciate the cleanliness and size of these amenities but note the need for upgrades and consistent availability. The pool area, in particular, requires more attention to maintenance with some guests mentioning issues with cleanliness and water temperature.
Parking at Nordic Palace and Spa presents significant challenges. Guests frequently report limited and narrow parking spaces, difficult navigation for larger vehicles and issues with tight entrance and exit ramps. Despite being free, the overall parking experience is often described as inconvenient and unsafe.
In conclusion, Nordic Palace and Spa stands out for its ideal location, friendly staff and comfortable, spacious rooms, making it a good choice for families and those seeking a serene getaway. However, there are notable areas needing improvement, particularly the dining variety, WiFi connectivity, cleanliness consistency and parking convenience.
Categories
The rooms at Nordic Palace and Spa are praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern and elegant decor, as well as the well-maintained bathrooms featuring large bathtubs. The serene location enhances the relaxing atmosphere, making it a preferred getaway. While the need for better maintenance of some areas and the addition of refrigerators in the rooms has been noted, most guests find the room prices reasonable for the comfort and space provided.
The staff at the hotel consistently receive high praise for their friendliness, professionalism and helpfulness. Numerous guests point out the exceptional service provided by specific staff members, highlighting their ability to make guests feel welcomed and attended to. While occasional lapses in service occur, the general consensus is that the staff contribute significantly to a positive guest experience.
Cleanliness at the hotel is generally well-regarded with many guests noting the excellent standards in the rooms and common areas. The hotel's quiet and organized environment, combined with the friendly and cooperative staff, enhances the overall guest experience. However, there are isolated incidents of cleanliness issues in certain areas of the hotel, suggesting a need for more consistent standards.
The breakfast experience at the Nordic Palace and Spa is a mixed affair. Some guests enjoy the delicious food and efficient room service, while others find the variety lacking and the quality inconsistent. Guests have suggested improvements in the breakfast selection and service to cater better to diverse preferences.
Dining, while appreciated by some for the quality of the food, could benefit from more variety and availability. The absence of lunch or dinner buffets and limited room service options have been noted. The pricing of the food is also considered somewhat excessive by some.
WiFi connectivity at the hotel is another area needing improvement. While some guests find the internet service reliable, others report issues with weak connections, slow speeds and frequent disconnections, particularly in the rooms.
The hotel's spa facilities receive mixed reviews with a disappointment stemming from closures due to maintenance issues or lack of staff. While some guests enjoy the available sauna and hot tub facilities, maintenance and operational status of the spa and related amenities are areas for improvement.
The gym and pool facilities are also met with a mix of praise and suggestions for better upkeep. Guests appreciate the cleanliness and size of these amenities but note the need for upgrades and consistent availability. The pool area, in particular, requires more attention to maintenance with some guests mentioning issues with cleanliness and water temperature.
Parking at Nordic Palace and Spa presents significant challenges. Guests frequently report limited and narrow parking spaces, difficult navigation for larger vehicles and issues with tight entrance and exit ramps. Despite being free, the overall parking experience is often described as inconvenient and unsafe.
In conclusion, Nordic Palace and Spa stands out for its ideal location, friendly staff and comfortable, spacious rooms, making it a good choice for families and those seeking a serene getaway. However, there are notable areas needing improvement, particularly the dining variety, WiFi connectivity, cleanliness consistency and parking convenience.
Hotel with Spa
Hotel with spa facilities providing various treatments. Guests can enjoy a relaxing and rejuvenating experience during their stay.
Hotel with Free Wi-Fi
The Nordic Palace and Spa provides free Wi-Fi. This hotel combines relaxation with reliable internet connectivity, suitable for all types of travelers.
4-Star Hotel
Located in the Seef district, this hotel offers a spa and comfortable accommodations. Its location provides easy access to shopping malls and business areas.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Nordic Palace and Spa boasts an excellent and peaceful location in the Al Seef area, making it a prime choice for guests seeking accessibility and tranquility. Situated close to major attractions such as City Centre, Al Seef Mall and Al Ali Mall, the hotel is well-connected to shopping centers, restaurants and cafes. This strategic position ensures that guests are within a short drive or even walking distance to popular spots, making it convenient for both leisure and family stays.
The hotel's surroundings are quiet and clean, providing a relaxing atmosphere away from city noise and traffic. Guests have highlighted the serene environment, which is ideal for families and those looking to unwind. Additionally, the proximity to key tourist attractions and the King Fahd Bridge further enhances its appeal.
While some guests noted challenges with the hotel’s exact location or access through Google Maps, the overall consensus is that Nordic Palace and Spa's location is very good, strategically placed for convenience and offers great value for money. With its calm setting and easy accessibility to various services and entertainment options, the hotel provides a harmonious balance between peaceful retreat and urban connectivity.
Breakfast at the Nordic Palace and Spa has garnered a range of opinions from guests, reflecting a mixed experience. Some guests praised the breakfast as excellent, delicious and delivered promptly to their rooms, highlighting the presence of a lovely chef who made omelettes and a generally clean dining environment. However, a significant number of reviews pointed out that the breakfast lacked variety and was often limited in choices, which left some guests disappointed. Issues such as dry and stale bread, repetitive menus and even discrepancies in the advertised price and what was charged were mentioned. The breakfast buffet was only available on Fridays and Saturdays and on other days, the options were described as below average or very modest. Despite these criticisms, some guests appreciated the fast room service and the hotel's effort to accommodate latecomers by extending breakfast times. Improvements in the variety and overall quality of breakfast were commonly suggested by guests.
Nordic Palace and Spa offers a mixed dining experience for its guests. While some find the buffet dishes to be delicious and the food quality pleasing, others point out that the restaurant menu lacks variety and can be bland. Additionally, certain menu items may occasionally be unavailable, limiting dining options further. The absence of a lunch or dinner buffet and room service restaurant can be inconvenient for guests and there have been instances where food was either not served or the restaurant was already closed. For those ordering food externally, it's important to note that deliveries need to be collected personally from the lobby. The food's pricing has been remarked upon with some considering it excessive for the quality offered. Overall, the dining experience shows room for improvement with particular attention needed on menu variety and service efficiency.
The rooms at Nordic Palace and Spa are often described as spacious and clean with many guests appreciating their size and comfort. The rooms and bathrooms are well-maintained, featuring large bathtubs and good facilities. There are positive remarks about the modern and elegant decor and the overall organization and cleanliness of the rooms contribute to a pleasant stay. The location of the hotel is also praised with a peaceful atmosphere that many find ideal for a relaxing getaway.
However, there are some recurring issues highlighted by guests. A significant number of rooms lack refrigerators, which some find inconvenient. Maintenance appears to be a concern as well with comments pointing to old furniture, worn-out flooring and outdated fixtures that need attention. Noise can also be an issue, either from adjacent rooms, elevators or water systems. While some rooms have luxurious touches such as jacuzzis, the overall upkeep and modernization of the rooms are areas that require improvement.
In terms of service, the staff is often commended for their friendliness and helpfulness, ensuring that guests feel welcomed. Despite the need for better room service responsiveness and maintenance improvements, many guests find the room prices reasonable given the comfort and space provided. Overall, the Nordic Palace and Spa seems to offer a mixed experience: excellent for those prioritizing space and basic comfort, but less so for those seeking modernity and flawless maintenance.
Nordic Palace and Spa garners mixed reviews when it comes to the comfort and cleanliness of their beds. Many guests praised the comfortable beds, often mentioning that they found them soft, spacious and suitable even for families. Some noted the presence of king-sized beds as a positive and a few enjoyed the option of using a couch that felt like a bed. The staff and overall clean and comfortable room conditions were additional plus points.
However, there are several comments pointing out various issues. Some guests mentioned that the beds and pillows were stiff, uncomfortable or even too soft, causing tiredness. Cleanliness seems to be inconsistent; there were reports of dirty and sweaty bed sheets, stained bedding and old, worn-out mattresses. The lack of sound insulation and the occasional musty smell from mattresses also marred some experiences.
In summary, while Nordic Palace and Spa offers comfortable sleeping arrangements for some, there are clear areas for improvement in maintaining bed cleanliness and updating older furnishings to ensure a uniformly satisfying stay.
Nordic Palace and Spa has received mixed reviews regarding cleanliness. Many guests commend the hotel for being generally clean organized and family-friendly. Words like "clean," "very clean," and "excellent cleanliness" frequently appear in positive reviews, reflecting satisfaction with the hotel's standards. The hotel also scores points for its spacious, comfortable and well-maintained rooms with some guests describing their rooms as extremely clean and cozy.
Guests appreciate the tranquility and quiet ambiance of the hotel, describing it as a peaceful retreat. The friendly and cooperative staff also adds to the overall positive experience, contributing to a pleasant stay. Additionally, the hotel's prime location close to key attractions like Al Seef Mall and City Center is often highlighted.
However, there are notable criticisms. Multiple reviewers mention cleanliness issues, particularly in the rooms and bathrooms. Concerns include dirty carpets, stained bathroom fixtures and unclean beddings. Maintenance issues like rust and broken fixtures in the bathrooms have also been pointed out. Some guests were dissatisfied with the cleanliness of specific areas such as corridors and upper floors, noting a lack of consistent cleaning standards.
In summary, while the Nordic Palace and Spa offers a generally clean and comfortable environment with positive staff interactions and a convenient location, there are areas needing improvement, particularly in maintaining consistent cleanliness and addressing maintenance issues.
The staff at the Nordic Palace and Spa consistently receive high praise for their friendliness and professionalism. Guests frequently highlight the helpfulness and courteous behavior of the reception team, specifically mentioning individuals like Taha, Abdullah, Vanessa, Alexander, Mohammed, Rony and Sekandar for their outstanding service and warm welcomes. The hospitality extended by the staff is commendable, often going the extra mile to ensure guests' comfort and addressing any needs promptly. This is particularly emphasized in positive interactions during check-in and room service and the staff’s ability to quickly upgrade rooms or address specific requests efficiently.
Housekeeping and cleanliness also stand out with daily room cleaning and special thanks to housekeeping supervisors for their diligence and support. Guests appreciate the pleasant and respectful demeanor of the entire team, noting that employees are generally cooperative, kind and always ready with a smile.
However, not all feedback is glowing. Some guests have encountered unprofessional or disrespectful behavior from certain staff members and there were instances where response times were slow or needs were not met adequately. Privacy issues were also noted with reports of a janitor entering rooms without permission. Despite these isolated incidents, many guests praise the staff's overall attitude and professionalism.
In sum, the Nordic Palace and Spa staff are largely seen as friendly, attentive and dedicated to providing excellent guest experiences, although occasional lapses in service do occur.
Despite some notable issues with internet connectivity, Nordic Palace and Spa's WiFi has received a mixture of positive and negative feedback from guests. Many visitors found the WiFi to be reliable in both the rooms and the lobby, which is certainly a plus for those who need to stay connected. Some guests even described the internet as excellent and good.
However, there are several complaints about the WiFi performance, especially in the rooms. Guests experienced weak internet connection, slow speeds and frequent disconnections. Some mentioned that connecting to the internet posed challenges with issues ranging from the WiFi not working at all to cases of wrong Wi-Fi passwords being issued.
The feedback also pointed out that the free WiFi offered was often mediocre and the connectivity could be underwhelming given the number of users. The uneven quality of the connection seems to stand as a detriment to an otherwise positive stay at the hotel.
Visitors to Nordic Palace and Spa have mixed feelings about the hotel's spa facilities. Many guests were disappointed to find the spa closed with some attributing the closure to maintenance issues or ongoing construction. There were complaints about the spa being non-operational or lacking staff, leaving some guests feeling let down.
The jacuzzi features drew varied responses; while some guests enjoyed it and found it amazing, others noted that it had harsh surfaces, required maintenance or was too cold. There were also reports of an unclean spa and health club facilities alongside an improperly supervised pool area.
Despite these setbacks, a few guests enjoyed the sauna and hot tub facilities available when operational, indicating potential for a positive experience if the spa's issues are addressed. Overall, while there are elements that could offer a relaxing stay, the spa facilities appeared inconsistent and in need of attention.
The gym at Nordic Palace and Spa receives mixed feedback from guests. On a positive note, several visitors commend its cleanliness and size, describing it as good and big enough. However, many reviews highlight that the gym is in need of upgrades and regular maintenance. Issues such as lack of hot water, inaccessibility and occasional non-operation have been mentioned. Despite being available, the gym isn't always open and some guests note that its facilities could use improvement. The overall consensus is that while the gym has potential, it currently requires careful attention to enhance the guest experience.
The pool area at Nordic Palace and Spa garners mixed feedback with a few standout positive elements. Guests appreciate the availability of swimming facilities, remarking on the luxury of private pools in suites, which are often described as clean and enjoyable. The rooftop swimming pool adds an extra layer of indulgence with its beautiful setting and impressive views. For some, the pools, including a grand swimming pool and a delightful jacuzzi, significantly enhance the stay.
However, numerous reviews suggest the pool area could benefit from more attention and maintenance. Complaints frequently cite dirty and cold water and inconsistent availability of the pools. Issues with upkeep, such as disorganized areas or pools under maintenance, detract from the experience. Additionally, certain amenities like an outdoor pool were either closed or not in operation during their visits.
Overall, while the concept and design of the pool facilities at Nordic Palace and Spa are praised, the execution and maintenance need improvement to fully meet guest expectations.
Parking at the Nordic Palace and Spa seems to be a significant area for improvement based on guest reviews. Visitors consistently mentioned limited parking spaces available and those that exist are often very narrow and difficult to navigate. Issues are exacerbated for larger vehicles, such as jeeps with some guests reporting that it’s almost impossible to drive up to the upper levels of the parking structure. The steep and tight entrance and exit ramps also pose a challenge, sometimes resulting in damage to car bumpers.
Despite the indoor parking option, it’s noted that accessing it requires a ticket and often the spaces are too tight to park comfortably. Overflow parking spots exist but these are outside and not sufficient for all guests. Some guests found the parking lot to be unkempt and even described it as filthy and dark, adding to the discomfort. Instances of damage and accidents were highlighted, causing frustration and dissatisfaction among visitors.
Although parking is free, the overall user experience seems to be negative with many calling for improvements to make it safer and more convenient.
Nordic Palace and Spa has garnered praise as an outstanding destination for families. The hotel is specifically dedicated to providing a family-friendly environment, ensuring peace, cleanliness and a quiet atmosphere suitable for both short trips with children and extended stays.
The location is convenient and surrounded by various restaurants and cafes that cater to family needs. Notably, the hotel does not feature a bar or nightclub, making it suitable for conservative families who prioritize privacy and a safe, respectable environment. The family-friendly suites are comfortable and priced reasonably, contributing to overall satisfaction.
The property's upscale vibe and the helpfulness of the staff enhance the experience, making it a place where coming with family is worth the endeavor. While there are minor areas for improvement, such as the availability of amenities and electricity sockets, the key takeaway remains that the Nordic Palace and Spa is a calm, secure and beautiful place highly recommended for families.
Nordic Palace and Spa, often described as an excellent choice for both business travelers and leisure guests, offers good value for money. Visitors frequently praise the hotel's comfort and cleanliness, noting the courteous marketplace and clean rooms. The property is often recommended for providing reasonable prices for the quality of service.
Guests regularly refer to Nordic Palace as a four-star hotel with good facilities, highlighting the luxury suites that remind some of five-star accommodations seen in other countries, although some rooms are noted to have an older feel. Many reviews point out the hotel's overall very good standing but also suggest that some areas could use renovation to fully meet the four-star standard. Despite a few comments about the noisy air conditioning, the hotel maintains a reputable status for delivering excellent service and good value.
The hotel strikes a balance between price and quality, making it a reliable choice for visitors looking for a comfortable stay in a well-regarded, four-star setting.
Nordic Palace and Spa presents a mix of experiences for business travelers. The venue is often described as nice and good for business stays with several guests finding it fantastic and business-friendly, signaling that it caters well to professionals. The clean and comfortable rooms stand out as a positive aspect, though there is occasional mention of dirty mirrors and stained desks that detract from the otherwise spotless environment.
The business facilities receive mixed reviews; they are considered good by some guests, while others find them outdated or note their absence altogether. This indicates inconsistency in the quality of business amenities offered. Additionally, the entry procedures have been criticized for being slow, which may affect efficiency for those on tight schedules.
Overall, while Nordic Palace and Spa has commendable aspects that appeal to business travelers, including its cleanliness and comfort, there are areas such as business facilities and entry processes that could benefit from improvement to better serve this segment of guests.
Nordic Palace and Spa boasts an impressive array of swimming facilities that have garnered positive feedback from guests. Highlighting the experience is the luxurious jacuzzi pool conveniently located next to the bed in some rooms, which adds a touch of indulgence. Guests appreciate the private swimming pools available with certain rooms, making them highly recommended for those seeking an exclusive and intimate swimming experience.
The hotel features three swimming pools, including a beautiful rooftop pool that, although at times closed, offers a scenic overview of the sea. The clarity of the pool water has been praised, adding to the overall enjoyment despite occasional comments on the need for more regular maintenance and availability of towels.
Families will find the small children's pool convenient, while larger gatherings can enjoy the huge outdoor pool for more space. The hotel also offers a variety of energy activities, both outdoor and indoor, including swimming, which keeps guests entertained and active throughout their stay. However, more care and cleaning have been suggested to enhance the pool area's overall experience.
Nordic Palace and Spa comes highly recommended as a prime destination for honeymooners and romantic getaways. Guests have highlighted the romantic ambiance with features like a private Jacuzzi pool next to the bed, offering an excellent level of privacy. The hotel staff adds a special touch by decorating rooms with flowers, balloons and sweet messages, which enhances the romantic experience. Additionally, the clean rooms and the availability of a private pool make it an ideal spot for couples. Although there are some discrepancies regarding the availability of a refrigerator in the room and the absence of snacks, the overall experience has been praised for its suitability for a honeymoon.
Nestled in an elegant and calm environment, Nordic Palace and Spa offers a truly romantic escape for couples. The beautifully decorated hotel provides a peaceful and quiet atmosphere, which many guests find ideal for a romantic stay. Couples can expect a fantastic experience, enhanced by thoughtful room decorations including flowers, balloons and sweet messages.
Adding to the charm, the hotel is conveniently close to malls and cafes, making it easy to enjoy a lovely day out. Guests mention that the surroundings are beautifully peaceful and the cleanliness of the place is commendable. With comfortable bedspreads and cleaned carpets, the rooms foster a cozy and inviting feel.
While some guests noted minor inconveniences like the absence of snacks and occasional service lapses, these did not overshadow the overall romantic and tranquil experience. Breakfast is well-rated, offering great value and the efficiency of the check-in and check-out process adds to the pleasant stay. This hotel with its quiet, elegant ambiance, is well-suited for couples looking for a romantic getaway.
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Location
The hotel's surroundings are quiet and clean, providing a relaxing atmosphere away from city noise and traffic. Guests have highlighted the serene environment, which is ideal for families and those looking to unwind. Additionally, the proximity to key tourist attractions and the King Fahd Bridge further enhances its appeal.
While some guests noted challenges with the hotel’s exact location or access through Google Maps, the overall consensus is that Nordic Palace and Spa's location is very good, strategically placed for convenience and offers great value for money. With its calm setting and easy accessibility to various services and entertainment options, the hotel provides a harmonious balance between peaceful retreat and urban connectivity.
Breakfast
Dinner
Rooms
However, there are some recurring issues highlighted by guests. A significant number of rooms lack refrigerators, which some find inconvenient. Maintenance appears to be a concern as well with comments pointing to old furniture, worn-out flooring and outdated fixtures that need attention. Noise can also be an issue, either from adjacent rooms, elevators or water systems. While some rooms have luxurious touches such as jacuzzis, the overall upkeep and modernization of the rooms are areas that require improvement.
In terms of service, the staff is often commended for their friendliness and helpfulness, ensuring that guests feel welcomed. Despite the need for better room service responsiveness and maintenance improvements, many guests find the room prices reasonable given the comfort and space provided. Overall, the Nordic Palace and Spa seems to offer a mixed experience: excellent for those prioritizing space and basic comfort, but less so for those seeking modernity and flawless maintenance.
Beds
However, there are several comments pointing out various issues. Some guests mentioned that the beds and pillows were stiff, uncomfortable or even too soft, causing tiredness. Cleanliness seems to be inconsistent; there were reports of dirty and sweaty bed sheets, stained bedding and old, worn-out mattresses. The lack of sound insulation and the occasional musty smell from mattresses also marred some experiences.
In summary, while Nordic Palace and Spa offers comfortable sleeping arrangements for some, there are clear areas for improvement in maintaining bed cleanliness and updating older furnishings to ensure a uniformly satisfying stay.
Cleanliness
Guests appreciate the tranquility and quiet ambiance of the hotel, describing it as a peaceful retreat. The friendly and cooperative staff also adds to the overall positive experience, contributing to a pleasant stay. Additionally, the hotel's prime location close to key attractions like Al Seef Mall and City Center is often highlighted.
However, there are notable criticisms. Multiple reviewers mention cleanliness issues, particularly in the rooms and bathrooms. Concerns include dirty carpets, stained bathroom fixtures and unclean beddings. Maintenance issues like rust and broken fixtures in the bathrooms have also been pointed out. Some guests were dissatisfied with the cleanliness of specific areas such as corridors and upper floors, noting a lack of consistent cleaning standards.
In summary, while the Nordic Palace and Spa offers a generally clean and comfortable environment with positive staff interactions and a convenient location, there are areas needing improvement, particularly in maintaining consistent cleanliness and addressing maintenance issues.
Staff
Housekeeping and cleanliness also stand out with daily room cleaning and special thanks to housekeeping supervisors for their diligence and support. Guests appreciate the pleasant and respectful demeanor of the entire team, noting that employees are generally cooperative, kind and always ready with a smile.
However, not all feedback is glowing. Some guests have encountered unprofessional or disrespectful behavior from certain staff members and there were instances where response times were slow or needs were not met adequately. Privacy issues were also noted with reports of a janitor entering rooms without permission. Despite these isolated incidents, many guests praise the staff's overall attitude and professionalism.
In sum, the Nordic Palace and Spa staff are largely seen as friendly, attentive and dedicated to providing excellent guest experiences, although occasional lapses in service do occur.
Wi-Fi
However, there are several complaints about the WiFi performance, especially in the rooms. Guests experienced weak internet connection, slow speeds and frequent disconnections. Some mentioned that connecting to the internet posed challenges with issues ranging from the WiFi not working at all to cases of wrong Wi-Fi passwords being issued.
The feedback also pointed out that the free WiFi offered was often mediocre and the connectivity could be underwhelming given the number of users. The uneven quality of the connection seems to stand as a detriment to an otherwise positive stay at the hotel.
Spa
The jacuzzi features drew varied responses; while some guests enjoyed it and found it amazing, others noted that it had harsh surfaces, required maintenance or was too cold. There were also reports of an unclean spa and health club facilities alongside an improperly supervised pool area.
Despite these setbacks, a few guests enjoyed the sauna and hot tub facilities available when operational, indicating potential for a positive experience if the spa's issues are addressed. Overall, while there are elements that could offer a relaxing stay, the spa facilities appeared inconsistent and in need of attention.
Gym
Pool
However, numerous reviews suggest the pool area could benefit from more attention and maintenance. Complaints frequently cite dirty and cold water and inconsistent availability of the pools. Issues with upkeep, such as disorganized areas or pools under maintenance, detract from the experience. Additionally, certain amenities like an outdoor pool were either closed or not in operation during their visits.
Overall, while the concept and design of the pool facilities at Nordic Palace and Spa are praised, the execution and maintenance need improvement to fully meet guest expectations.
Parking
Despite the indoor parking option, it’s noted that accessing it requires a ticket and often the spaces are too tight to park comfortably. Overflow parking spots exist but these are outside and not sufficient for all guests. Some guests found the parking lot to be unkempt and even described it as filthy and dark, adding to the discomfort. Instances of damage and accidents were highlighted, causing frustration and dissatisfaction among visitors.
Although parking is free, the overall user experience seems to be negative with many calling for improvements to make it safer and more convenient.
Family
The location is convenient and surrounded by various restaurants and cafes that cater to family needs. Notably, the hotel does not feature a bar or nightclub, making it suitable for conservative families who prioritize privacy and a safe, respectable environment. The family-friendly suites are comfortable and priced reasonably, contributing to overall satisfaction.
The property's upscale vibe and the helpfulness of the staff enhance the experience, making it a place where coming with family is worth the endeavor. While there are minor areas for improvement, such as the availability of amenities and electricity sockets, the key takeaway remains that the Nordic Palace and Spa is a calm, secure and beautiful place highly recommended for families.
4 Star
Guests regularly refer to Nordic Palace as a four-star hotel with good facilities, highlighting the luxury suites that remind some of five-star accommodations seen in other countries, although some rooms are noted to have an older feel. Many reviews point out the hotel's overall very good standing but also suggest that some areas could use renovation to fully meet the four-star standard. Despite a few comments about the noisy air conditioning, the hotel maintains a reputable status for delivering excellent service and good value.
The hotel strikes a balance between price and quality, making it a reliable choice for visitors looking for a comfortable stay in a well-regarded, four-star setting.
Business
The business facilities receive mixed reviews; they are considered good by some guests, while others find them outdated or note their absence altogether. This indicates inconsistency in the quality of business amenities offered. Additionally, the entry procedures have been criticized for being slow, which may affect efficiency for those on tight schedules.
Overall, while Nordic Palace and Spa has commendable aspects that appeal to business travelers, including its cleanliness and comfort, there are areas such as business facilities and entry processes that could benefit from improvement to better serve this segment of guests.
Outdoor Pool
The hotel features three swimming pools, including a beautiful rooftop pool that, although at times closed, offers a scenic overview of the sea. The clarity of the pool water has been praised, adding to the overall enjoyment despite occasional comments on the need for more regular maintenance and availability of towels.
Families will find the small children's pool convenient, while larger gatherings can enjoy the huge outdoor pool for more space. The hotel also offers a variety of energy activities, both outdoor and indoor, including swimming, which keeps guests entertained and active throughout their stay. However, more care and cleaning have been suggested to enhance the pool area's overall experience.
Honeymoon
Romantic
Adding to the charm, the hotel is conveniently close to malls and cafes, making it easy to enjoy a lovely day out. Guests mention that the surroundings are beautifully peaceful and the cleanliness of the place is commendable. With comfortable bedspreads and cleaned carpets, the rooms foster a cozy and inviting feel.
While some guests noted minor inconveniences like the absence of snacks and occasional service lapses, these did not overshadow the overall romantic and tranquil experience. Breakfast is well-rated, offering great value and the efficiency of the check-in and check-out process adds to the pleasant stay. This hotel with its quiet, elegant ambiance, is well-suited for couples looking for a romantic getaway.
Yes, Nordic Palace and spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Nordic Palace and spa.
No, Nordic Palace and spa doesn't allow dogs.
Yes, parking facilities are available at Nordic Palace and spa.
Yes, Nordic Palace and spa has a gym.
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