Ramee Palace Hotel

Manama 26.22136600, 50.60748900 , Road 22, Building 103, Block 324 (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRamee Palace Hotel enjoys a favorable location in the heart of Juffair, making it convenient for guests with its proximity to shopping malls, restaurants, grocery stores and entertainment spots. Covered parking and easy access to various amenities further add to its appeal, although the bustling environment can sometimes lead to noise and congestion concerns.

The breakfast offerings have received mixed reviews with some guests appreciating the fresh and satisfactory quantity of food, while many expressed dissatisfaction with the quality, range and service. Dinner experiences mirror this sentiment with the Chinese restaurant being a highlight but general noise levels and cleanliness leaving much to be desired.

Room experiences at the hotel are varied. Guests have praised the spaciousness and comfort of the rooms, mentioning that some rooms are beautifully decorated and have useful amenities like kitchenettes. However, issues with cleanliness, noise insulation and outdated facilities have been frequently reported, affecting the overall stay quality.

Cleanliness is a recurrent issue with several guests pointing out dirty conditions, unclean carpets, stained sheets and inconsistent housekeeping services. However, some positive feedback was given to the attentive cleaning staff.

The staff at Ramee Palace Hotel have received both praise and criticism. Many found them helpful and friendly, especially at the front desk, while others reported unprofessional and rude behavior, particularly among reception staff. This inconsistency in service affects the overall guest experience.

WiFi services at the hotel are another area of mixed feedback. While some guests found the internet fast and reliable, others experienced poor connectivity and inconsistent coverage.

The pool area has seen significant dissatisfaction due to cleanliness issues, non-functional heating systems and insufficient towels. This has resulted in the pool area not meeting guest expectations and needing considerable improvement.

Parking, however, generally receives positive feedback with the availability of both covered and shaded spaces, although some guests find the parking situation less than ideal at times.

The hotel does not seem particularly suited for families with complaints about noise from clubs and a general atmosphere that might not be family-friendly. However, a dedicated family floor offers some tranquility.

When it comes to beds, guests have noted comfort and spaciousness, but cleanliness and maintenance of bedding are inconsistent.

As a four-star hotel, Ramee Palace Hotel has received mixed feedback. Some guests find it meets expectations in terms of neatness and accessibility, while others find the rating misleading due to issues with breakfast quality, gym facilities and overall value for money.

For business travelers, the hotel's central location and well-equipped business center are significant advantages. However, noise issues and inconsistent room service may detract from the overall business experience.

In summary, Ramee Palace Hotel offers a convenient location and spacious rooms with potential but struggles with consistency in service, cleanliness, noise control and dining experiences, indicating areas in need of improvement to realize its full potential.
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Room Types
Executive Suite This air-conditioned suite features a separate living room and a kitchenette with a fridge and microwave.

Two-Bedroom Suite This large and air-conditioned suite features a seating area with a desk and satellite TV. It has 1 master room with a king bed and the other room has 2 large beds.

Junior Suite This large and air-conditioned suite features a separate living room with a flat-screen satellite TV and a dining area.

Standard Room Twin/King This suite features a tile/marble floor, soundproofing and electric kettle.

Standard Studio Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Guest Reviews
6.5
Rated
Location
Ramee Palace Hotel boasts a central location in the heart of Juffair, which is appreciated by many guests for its proximity to shopping malls, restaurants, grocery stores and entertainment spots. The hotel is conveniently close to the city center, major attractions and essential services, including Oasias mall and Lolo market. The availability of covered parking and easy access to various amenities add to the convenience.

However, the location's bustling environment can be a double-edged sword. Some guests have noted that the area is noisy with ongoing construction nearby and the hotel's own nightclub can cause disturbances in the rooms. The congestion in the surrounding areas can sometimes make it difficult to reach the hotel smoothly.

Despite these issues, many reviewers praise the location for being excellent or good, particularly for those with specific needs that the location fulfills. Overall, Ramee Palace Hotel’s location receives a mix of feedback with a significant number of positive remarks highlighting its central, convenient positioning in Juffair.

Breakfast
Breakfast at the Ramee Palace Hotel appears to be a mixed experience for guests. Some have noted that the breakfast was good, fresh and that the quantity provided was satisfactory. A few appreciated the breakfast options available, despite being limited.

However, a significant number of reviews highlight substantial issues with the breakfast offerings. Many guests expressed dissatisfaction with the quality and range of food, often describing it as poor, cold and inadequate in quantity. Numerous comments mentioned that the breakfast buffet lacked variety and did not meet expected standards, making it unsuitable for families or single travelers.

The ambiance of the breakfast area did not receive positive feedback and there were also complaints about breakfast being served in plastic bags, which detracted from the overall experience. Additionally, service-related issues were noted, including slow delivery times and a lack of adequate housekeeping.

In summary, while there are a few positive mentions about breakfast at the Ramee Palace Hotel, the overarching sentiment is one of disappointment due to limited choices, subpar quality and unsatisfactory service.

Dinner
The Ramee Palace Hotel's dining experience has received mixed feedback. Many guests enjoyed dinner at the Chinese restaurant, highlighting it positively. However, there were numerous concerns about the noise levels at the hotel’s bars and restaurants, which seemed to impact the dining atmosphere. Several guests noted that the food quality did not meet their expectations with some mentioning limited choices and high prices. Cleanliness and attentive service were also pointed out as areas needing improvement, as some meals were unavailable and staff behavior was sometimes seen as disrespectful. Overall, while there are some enjoyable aspects, there is significant room for improvement in the dining services.

Rooms
Ramee Palace Hotel presents a mixed bag when it comes to room experiences. On the positive side, many guests have appreciated the spaciousness of the rooms, describing them as large, comfortable and suitable for couples. Some rooms are noted for their beautiful and organized decor. Certain rooms are also mentioned to be clean with amenities like a kitchenette and good quality TV, lending a homey and cozy feel.

However, issues of cleanliness are recurrent with multiple guests reporting dirty conditions including dusty floors, unclean bed linens and inadequate housekeeping. The presence of cigarette smell and excessive smoke in some areas detracts from the stay quality for non-smoking guests. Noise is another significant concern with many rooms not being soundproof, making it difficult to sleep due to loud music from nearby establishments. Broken and outdated facilities such as non-working fridges, old televisions and malfunctioning phones have also been highlighted.

Additionally, room service seems inconsistent with delays and inadequate responses to requests for basic necessities like towels and toiletries. The inconsistency extends to room assignments with guests sometimes receiving rooms that don’t match their bookings or expectations.

In summary, while Ramee Palace Hotel offers spacious and occasionally well-decorated rooms, issues with cleanliness, noise and aged facilities can mar the stay. Potential guests might find the spacious accommodations appealing, but should be prepared for possible inconsistencies in upkeep and amenities.

Beds
The Ramee Palace Hotel offers a mixed experience when it comes to the state of their beds. Many guests found the beds to be comfortable, spacious and clean. Numerous reviews highlight that the beds were fresh and provided a good night's sleep, contributing positively to their stay. However, a recurring negative theme is the cleanliness and maintenance of the bedding. Several guests reported issues such as dirty bedsheets, unmade beds and bed linens that were not changed regularly with some even finding hair on the bedding. While comfort levels were generally praised, the inconsistency in cleanliness standards suggests room for improvement in housekeeping practices.

Cleanliness
Ramee Palace Hotel has received mixed reviews regarding its cleanliness. While there are mentions of clean and well-maintained rooms and bathrooms, the overall sentiment leans towards dissatisfaction. Several guests highlighted issues such as dirty and dusty rooms, unclean carpets, stained sheets and outdated furniture. Cockroaches and unpleasant odors were also reported, along with inconsistent housekeeping services and inadequate cleaning supplies.

Conversely, a few guests did note the hotel being clean and tidy with attentive cleaning staff. Despite these positive remarks, many reviews emphasize the need for significant improvement in maintaining cleanliness standards. Basic amenities and cleanliness in common areas like the pool and corridors were frequently mentioned as below satisfactory levels. The recurrent theme among numerous reviews suggests that better attention to cleaning protocols could significantly improve the guest experience at the hotel.

Staff
The reviews for the staff at Ramee Palace Hotel present a rather mixed picture. On the positive side, many guests found the staff to be extremely helpful, friendly and polite, particularly appreciating individuals such as Jamal, Raed and Amalia at the front desk. A significant number of guests praised the reception staff for their courteous and attentive behavior, noting that they provided excellent service and quick responses to requests. The hotel’s housekeeping staff, especially Mr. Walter, were also noted for their helpfulness and friendliness.

However, there are several issues that overshadow these positive experiences. Numerous reviews highlight instances of unprofessionalism and rudeness, particularly among reception staff. Guests reported poor customer service with some staff appearing uninterested or even dismissive of guest concerns. Complaints about specific receptionists, mentioning unpleasant interactions and a lack of cooperation, are recurrent. Additionally, there were remarks about slow and inattentive service as well as unmet requests.

Overall, while there are commendable individual efforts and instances of good service, the hotel seems to struggle with consistency in staff professionalism and responsiveness, particularly at the front desk.

Wi-Fi
The reviews of Ramee Palace Hotel reveal mixed feedback concerning the WiFi services. Guests have noted that the WiFi is good in certain circumstances with some highlighting that the internet is fast. However, there is a significant number of comments pointing to recurring issues such as poor WiFi connectivity, inconsistent coverage in several areas and the network often not working properly. Additionally, some guests reported no WiFi service at all and some mentioned a lack of mobile signal. Despite the moments of decent internet quality, overall WiFi performance appears to be a common area needing improvement for the hotel.

Pool
Guests of Ramee Palace Hotel have expressed significant dissatisfaction with the pool area. Common complaints were about the cleanliness of the pool and the jacuzzi, which were consistently described as being dirty and poorly maintained. Additionally, the pool heating system was often reported as non-functional and guests mentioned issues with insufficient and unclean towels. One particularly striking comment likened the pool area to a scene from a zombie apocalypse due to its messiness. Problems with non-working filters and lights further contributed to the disappointing experience. Overall, the pool area appears to need considerable improvement to meet guest expectations.

Parking
Parking at the Ramee Palace Hotel elicits mixed feedback from guests, but there are several positive aspects to consider. There are parking spaces located both behind and in front of the hotel with shaded options available for guests. Many reviewers appreciate the availability of free parking and note that sufficient parking spaces can typically be found.

However, there are some downsides to take into account. Street parking is sometimes the only option and the hotel lacks special parking amenities. On occasion, the parking lot can be full or lead to tight and inconvenient situations. While the parking is often described as spacious and suitable, improvements could be made to ensure better insulation and overall convenience. Delays in entry and exit when parking outside are noted as areas needing attention. Overall, parking is generally available with some caveats to consider for a seamless experience.

Family
Ramee Palace Hotel appears to face critical feedback regarding its suitability for families. Numerous reviews highlight that the hotel is generally not considered family-friendly and is often described as unsuitable for families, particularly conservative ones. Common concerns include the presence of a bar, noise from clubs and the overall atmosphere, which suggest that the environment may be more appropriate for young people rather than families with children.

However, a positive note mentioned is the existence of a dedicated family floor, offering a sense of tranquility for those traveling with family. Despite this, recurring complaints about room service issues, such as the unattended requests during late hours and a lack of appropriate room accommodations, indicate shortcomings in customer service. Consequently, for those seeking a family-oriented experience, it seems advisable to explore other options that better cater to the needs and comfort of families.

4 Star
The Ramee Palace Hotel has received mixed feedback regarding its four-star rating. While some guests agree that it is a good four-star establishment, others find the rating misleading and the facilities not up to par. Positive remarks highlight the hotel's neatness and good accessibility, suggesting it meets certain expectations for this category. However, numerous reviews indicate dissatisfaction with several aspects: the breakfast quality is often described as poor and not meeting four-star standards and the gym facilities are deemed inadequate. Noise levels and overall value for money are also points of contention with many feeling they do not align with a four-star quality. Lastly, it should be noted that the hotel may not be suitable for families. Overall, while there are commendable aspects, the consistency and quality expected of a four-star hotel appear to be lacking according to various guests.

Business
Ramee Palace Hotel appears to be a solid choice for business travelers with a number of positive attributes highlighted by guest reviews. Its location is frequently mentioned as perfect, making it convenient for those traveling for business purposes. The business center is well-equipped, ensuring that guests have access to the necessary facilities to conduct their work efficiently. Moreover, the staff is attentive to business needs, which enhances the overall experience for corporate guests.

Despite these strengths, it's important to note that some reviews pointed out noise issues which might not make it suitable for all business guests. Additionally, there were some complaints regarding the lack of room service at inconvenient hours and issues with setting up extra beds.

In conclusion, while Ramee Palace Hotel offers numerous amenities and features catering to business travelers, potential guests should consider the noise levels and room service availability based on their specific needs.


Yes, Ramee Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Ramee Palace Hotel.

No, Ramee Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Ramee Palace Hotel.

Yes, Ramee Palace Hotel has a gym.

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