Holiday Inn Express Manchester East by IHG

Manchester 53.46027600, -2.16246100 , Debdale Park, Hyde Road (Show on Map)
8.1
Very Good


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Summary of reviewsThe 'Holiday Inn Express Manchester East by IHG' receives generally positive feedback across multiple aspects. It offers a convenient location in a quiet neighborhood with good access to transportation links, making it ideal for both football fans visiting the Etihad Stadium and travelers accessing the city center via frequent bus services. Surrounding amenities such as a nearby park, McDonald's and grocery stores like Tesco and ASDA add to the convenience.

The breakfast experience is notably positive with many appreciating the inclusion of both continental and full English options and catering to diverse dietary needs, such as vegan and gluten-free choices. Guests describe the breakfast as "great" and "delicious," though some suggest improvements in variety and freshness, noting occasional chaos during busy times.

Dinner options receive mixed feedback due to limited menu choices and higher prices, though some guests find the food tasty. The absence of a comprehensive restaurant leads guests to explore nearby dining options like McDonald's.

Rooms are well-received for their cleanliness, spaciousness and comfort, particularly the family rooms. Guests appreciate amenities like kettles, hairdryers and comfortable bedding. However, minor criticisms include outdated decor and occasional issues with temperature control and room size.

The hotel maintains high cleanliness standards with most guests describing rooms as "spotless" and "well-maintained." Some isolated issues like stained carpets and occasional lapses in cleaning detail are noted but are exceptions rather than the rule.

A standout feature of the hotel is its exceptional staff, consistently praised for their friendliness, efficiency and willingness to assist. Specific staff members receive accolades, enhancing the overall guest experience.

WiFi services are generally reliable and fast, meeting the needs of both leisure and work purposes. Occasional minor issues with signal strength are reported but do not detract from the overall positive feedback.

Parking facilities are highly appreciated for their convenience, safety and ample space. While most parking is free, better communication regarding parking costs could improve the overall experience.

Family-friendly amenities, such as spacious family rooms and child-friendly zones, make the hotel a good choice for families with the staff going above and beyond to accommodate young children. Some concerns with room size for larger families are noted.

For those seeking nightlife, the hotel's location provides easy access to Manchester's vibrant scene with nearby bars and night buses offering convenient options for evening activities. Despite occasional noise at night, most guests find the location safe and peaceful.

The beds receive strong praise for their comfort, contributing to a restful night's sleep with memory foam mattresses being particularly appreciated. Overall, the 'Holiday Inn Express Manchester East by IHG' offers a well-rounded and satisfying experience for a variety of travelers.
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Hotel Taking Steps Towards Sustainability
This hotel is part of the IHG group, which has a commitment to sustainability.

Family Friendly Hotel
This hotel provides comfortable accommodations and family-friendly services, making it a good choice for budget-conscious families.

Dog Friendly Hotel
This hotel is listed as pet-friendly.

3-Star Hotel
This hotel provides a comfortable stay with essential amenities. It is suitable for travelers looking for a reliable base while exploring Manchester.

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Standard Double Room with Sofa Bed and Free Hot Breakfast A family room suitable for up to 2 adults and 2 children aged under 12 years. The room features a double bed and pull-out sofa bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower. The sofa beds are only made up with linens when the hotel is advised in advance of the arrival of children. If you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Double Room with Free Hot Breakfast - Accessible A wheelchair accessible room suitable for up to 2 adults. This spacious room has a double bed, wider doorways and adapted bathroom facilities. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Room with Free Hot Breakfast A standard twin or double room will be allocated to you on arrival at the hotel's discretion. Your room and bedding preference is not guaranteed.

Standard Twin Room with Free Hot Breakfast A twin room suitable for up to 2 adults. This room features 2 single beds, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Double Room with Free Hot Breakfast Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a wardrobe, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
The 'Holiday Inn Express Manchester East by IHG' benefits from a conveniently accessible location in a quiet area, close to various transportation links. The hotel is ideally suited for those looking to visit the Etihad Stadium with a quick 10-15 minute journey making it an excellent base for football fans. Despite being slightly far from Manchester's city center, frequent bus services and proximity to major roads make commuting straightforward. Guests appreciate the free car park and the easy access to public transport, including multiple bus lines and metro links, which provide a 15-20 minute trip to the heart of the city.

Surrounding amenities such as a nearby McDonald’s, a large park and local shops, including Tesco and ASDA, add to the convenience. The peaceful neighborhood away from the city's hustle and bustle, coupled with ample parking, enhances the tranquil experience. Ultimately, the location works well for travelers needing quick access to motorways, the city center, the airport and those attending events or visiting family in the area.

Breakfast
The breakfast experience at Holiday Inn Express Manchester East by IHG, has generally received positive feedback from guests, though opinions vary. Many guests appreciated the breakfast for its good quality, generous portions and the inclusion of both continental and full English options. They found it hassle-free, well-stocked and with great value for the price. Several reviewers highlighted the availability of vegan, vegetarian, gluten-free and Halal options, showing the hotel's effort to cater to diverse dietary needs.

Guests often lauded the breakfast as "great," "yummy," "lovely," "delicious," and "fantastic." Many enjoyed the variety of sweet and savory options, praising the abundance and freshness of the food. Favorites included the bacon, scrambled eggs and buffet-style selection, which featured items like sausage, eggs and beans. Positive marks were given for the friendly and accommodating staff in the breakfast area, adding to the pleasant dining experience.

However, there were notable criticisms. Some guests felt the breakfast was too basic or lacking in variety with repeated mentions of the absence of fried eggs, fresh fruit, vegetables, cheese and cold cuts. There were occasional comments about the cooked food being lukewarm or even cold. A few reviewers noted that the breakfast area could become crowded, chaotic and poorly managed, especially when busy.

Overall, while the breakfast generally met or exceeded expectations for many, there were recurring suggestions for improvements in variety, freshness and temperature of the food. The hotel's inclusive and value-driven breakfast offering remains a popular feature despite some areas needing attention.

Dinner
The dinner experience at the Holiday Inn Express Manchester East garnered mixed feedback from guests. While some guests appreciated the good taste and quality of the food, many pointed out the limited evening menu options and lack of variety. Several noted that the food available was often the usual bar fare with pizza and pasta being common but sometimes overcooked.

The absence of a comprehensive restaurant and reliance on a bar menu was a recurring theme. Guests often found the food choices insufficient and noted the lack of vegetarian options. Prices were frequently highlighted as being on the higher side with some considering the cost not proportional to the portion sizes or quality received. For instance, an adult burger priced at £17 and a poorly cooked chicken with chips at £14 were specifically mentioned as overpriced.

Additionally, service shortcomings were evident with reports of long waiting times for meals and instances where menu items ran out. Despite these issues, some guests did find the food well-cooked and tasty on certain occasions and a few recommended the dinner for its deliciousness. However, for those seeking a wider selection or a more traditional dining experience, exploring other nearby dining options such as the McDonald's across the street might be advisable.

Rooms
The rooms at Holiday Inn Express Manchester East receive generally positive feedback from guests, particularly for their cleanliness and comfort. Many guests appreciated the rooms being tidy, spacious and equipped with necessary amenities like kettles, hairdryers and soap. The family rooms and the spacious layouts were highlighted positively, accommodating multiple guests comfortably. The beds and pillows are often noted as comfortable, contributing to a pleasant stay.

However, the hotel does face some criticisms. Some guests reported issues with outdated room decor, stained carpets and the occasional presence of small bugs. The lack of air conditioning in some rooms and poor lighting were also mentioned as drawbacks. There were also comments about the rooms being too warm or too small, especially for larger families or groups.

Despite these criticisms, the rooms were frequently complimented for being clean with many guests noting they were well-kept throughout their stay. Overall, the rooms provide a functional and comfortable space that is generally well-received by those looking for an overnight stay or a family visit.

Beds
The beds at the Holiday Inn Express Manchester East by IHG, largely receive praise for their comfort with many guests describing both the beds and pillows as comfortable, cozy and very comfortable. The primary beds in the rooms frequently meet guests' expectations, often being highlighted as comfy and supportive, which contributes to a restful night's sleep. Some beds, especially those featuring memory foam mattresses, provide additional comfort. Cleanliness is another positive aspect with guests appreciating the fresh and properly cleaned bedding.

However, feedback also indicates areas for improvement. The size of some double beds has been mentioned as small and a few guests noted the beds were firm or hard. The quality of sofa beds received consistent criticism with many guests finding them uncomfortable due to worn spots, thin mattresses or generally lacking in comfort. While some found the sofa beds adequate, the overall sentiment leans toward the necessity for updates and improvements.

Despite minor complaints about the firmness and size of some beds and the significant discomfort associated with the sofa beds, the general consensus remains positive with the standard beds offering a good level of comfort for most visitors.

Cleanliness
The cleanliness at the Holiday Inn Express Manchester East by IHG, generally receives positive feedback from guests. Many reviews highlight clean and well-maintained rooms with descriptors like "spotless," "immaculate," and "neat" appearing frequently. The hotel's overall cleanliness, including the bathrooms and public areas, is often praised. Housekeeping's efforts seem to be appreciated with references to daily room servicing and thorough cleaning routines.

However, some guests did report issues, notably with stained carpets, dusty areas and specific instances of subpar cleaning in rooms and corridors. Specific complaints also noted stained bedding, dirty carpets and occasional lapses in cleaning detail, such as missed trash and makeup stains. Despite these occasional shortcomings, the majority of the feedback underlines clean, comfortable and tidy accommodations, contributing to a generally satisfactory stay for most guests.

Staff
At the Holiday Inn Express Manchester East by IHG, the standout feature is undoubtedly the exceptional staff. Guests consistently describe the staff as friendly, efficient, welcoming and helpful. Whether it's at the reception or breakfast area, the team goes above and beyond to make everyone feel comfortable and well-cared for.

Specific mentions of personnel, such as Mrs. Beata and Erica at check-in, highlight their willingness to assist and provide information, ensuring that every query is addressed promptly. Other staff members like Megan, Gemma and Barbara are praised for their attentiveness and professionalism, often mentioned by name for their outstanding service.

Guests appreciate the warm reception they receive, often citing how the staff's friendliness and professionalism enhance their overall experience. The cheerful demeanor of the team, their readiness to help with any requests and their courteous approach leave a lasting positive impression. The supportive and accommodating nature of the staff, coupled with their efficient handling of any issues, contribute significantly to a pleasant stay.

Whether it's helping with late check-outs, providing detailed information or ensuring a seamless check-in process, the staff's dedication to excellent service is evident. They are frequently described as kind, accommodating and genuinely nice, making the environment inviting and comforting for all guests. This consistent level of exceptional service and friendly interactions undoubtedly makes the Holiday Inn Express Manchester East a preferred choice for many travelers.

Wi-Fi
Holiday Inn Express Manchester East by IHG offers a generally positive experience when it comes to its WiFi services. Guests have consistently noted that the WiFi is good with many praising its reliability and solid performance, making it convenient for both leisure and work purposes. The connection is stable and relatively fast, even adequate for tasks such as handling work emails. Notably, the WiFi signal strength in rooms is commendable and the speed has been described as excellent by some guests.

The hotel provides free WiFi 24 hours a day with easy and convenient log-in procedures, which adds to the overall positive experience. While there have been a few mentions of minor issues such as slow WiFi in specific rooms or occasional instability, these are exceptions rather than the norm. For the most part, guests find the free and reliable WiFi to be a significant benefit of their stay at this conveniently located hotel.

Parking
The parking facility at Holiday Inn Express Manchester East by IHG, receives a lot of positive feedback from guests. Many reviews highlight the ample and plentiful free parking available, which adds to the convenience of staying at the hotel. The well-lit, secure parking areas are appreciated with some guests mentioning the easy access and clear signage that make finding a space hassle-free. The spacious and large parking lots are deemed more than sufficient for the guests’ needs.

Despite these positives, some guests noted the presence of paid parking, which seemed a letdown given the ample free options. There were also mentions of expensive parking fees on occasion and suggestions that better communication about parking costs and arrangements would be beneficial.

On balance, the parking at this hotel is a strong point, praised for its convenience, safety and generous capacity, although a bit of clarity on associated costs would enhance the overall experience.

Family
Holiday Inn Express Manchester East by IHG, offers a generally positive experience for families with children, featuring family-friendly amenities and services tailored to accommodate guests traveling with kids. Comfortable bedding, spacious family rooms and a welcoming atmosphere make it a good choice for those seeking a family vacation. The hotel provides a range of family rooms, although some guests noted that the rooms can occasionally feel cramped for larger families or those with older children.

The hotel notably caters well to younger children with amenities such as child-friendly rooms, kid-friendly zones and options to heat baby food and store baby milk. Children can also enjoy a safe environment with staff attentive to their needs and a nearby park offering additional recreation options.

Guests have praised the staff for their accommodation efforts, as well as the breakfast options that cater to fussy eaters. However, some reviews mentioned issues such as room size and the appropriateness of temporary beds for children. Instances where specific family rooms were not as expected were reported, including concerns with room assignments and additional charges for misidentified family rooms.

Overall, while the hotel is widely appreciated for its focus on family-friendly services, there are areas for improvement, particularly in ensuring that the accommodations meet the specific needs of larger families. Despite this, it remains a popular and well-regarded option for families visiting Manchester.

Nightlife
The Holiday Inn Express Manchester East by IHG, offers an ideal location for those looking to enjoy the vibrant nightlife of Manchester. Its proximity to the city center and Piccadilly Station makes it easy to access a variety of nightlife options, including bars and rave events. Guests have found the area to be good for party-goers and noted that clubbing is widely available. The hotel is also conveniently positioned near town nightlife spots with several bars within walking distance.

Although the neighborhood can feel a bit lonesome after sundown and there have been mentions of occasional noise from young groups, most guests feel safe and find the location peaceful overall. Night buses are accessible, providing a practical option for getting back to the hotel after a night out. There have been a few cautions about the area around McDonald's, but these are outweighed by positive remarks about the ease of accessing evening activities and the standard of nearby bars. Overall, the hotel serves as a good base for those looking to explore Manchester's nightlife scene.

Business
The Holiday Inn Express Manchester East by IHG, is a solid choice for business travelers, offering a mix of convenience and essential amenities. Situated outside the city center but easily accessible by bus, this hotel provides good value for corporate stays. The hotel accepts card payments only and does not handle cash, streamlining transactions for guests.

Ideal for short business stays, the hotel features standard business guest rooms, although usability issues crop up with room desks when the sofa bed is in use. Executive stays benefit from a quiet environment, enhancing productivity. Free WiFi and a range of business services at reception add to the convenience.

While the hotel excels in providing meeting rooms and essential business amenities, there are some areas that require improvement. Some guests have noted that the room and meeting spaces could benefit from better air conditioning and the temperature in meeting rooms can be unsteady. Acoustics in the meeting rooms also pose a challenge, suggesting that the facilities may need an upgrade for more demanding corporate events.

Despite these shortcomings, the overall business setup is satisfactory for those on work trips. The hotel is recommended for both short overnight stays before meetings and longer corporate trips, providing an efficient and affordable base for business travelers.

Accessible
The Holiday Inn Express Manchester East, an IHG Hotel, has received positive recognition for its accessibility features suitable for guests with disabilities. The hotel offers rooms specifically designed for the physically disabled, complete with accessible toilets and grab rails in the bathrooms and shower rooms. Wheelchair manoeuvrability is a notable feature, along with accessible parking and easy entry to common areas.

The hotel is conveniently located near bus and train stations, making it easily accessible for those relying on public transport. Despite some issues with lift functionality and a need for improved wheelchair access to all amenities, the hotel staff have been commended for their accommodating and helpful attitude, ensuring that guests with specific accessibility needs are well cared for.

Some guests highlighted that the hotel met their specific requirements, such as providing quiet ground floor rooms or rooms with appropriate support after a challenging stay elsewhere. Though there were isolated cases of disabled rooms not being provided or the lift being out of order, the overall accessibility, including features like an accessible microwave and nearby amenities, was highly praised.

In summary, while there are areas for improvement in wheelchair accessibility, Holiday Inn Express Manchester East largely succeeds in providing a comfortable and accessible environment for guests with disabilities.

Dog Friendly
Holiday Inn Express Manchester East by IHG, is highly regarded for its dog-friendly facilities and policies, making it an ideal choice for pet owners looking to travel with their furry companions. The hotel welcomes guests with dogs, offering pet-friendly rooms and amenities, including a pet goody bag, ensuring a comfortable stay for both pets and their owners. The staff are noted for being tolerant and friendly towards pets, even treating support dogs like family.

There are convenient pet amenities available and a dog walking park next door, allowing for easy exercise and outdoor time for dogs. The hotel policies are largely supportive of pet owners, allowing pets at breakfast and providing ample free parking for guests.

However, some reviewers noted the presence of pet smells in the hallways and rooms, indicating a need for more meticulous cleaning to manage odors associated with pets. There were also mentions of dogs peeing on carpets and occasional noise from dogs whining at doors. Despite these minor issues, the overall feedback suggests that the hotel is committed to providing a welcoming and accommodating environment for pets.


No, Holiday Inn Express Manchester East by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Manchester East by IHG.

Yes, Holiday Inn Express Manchester East by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn Express Manchester East by IHG.

No, Holiday Inn Express Manchester East by IHG doesn't have a gym.

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