Heritage Village Resort & Spa Manesar-Gurgaon is highly regarded for its spacious and impeccably clean rooms, ensuring a comfortable stay for guests. While some guests may feel that the aesthetic doesn't fully reflect a 5-star experience, the convenience of superior rooms close to key facilities like the swimming pool, reception, and restaurant adds to their appeal. Premium rooms offer lovely views, enhancing the overall experience, and any minor issues such as dampness or distance from central amenities are balanced by the resort's consistently polite and helpful staff.
The staff at Heritage Village Resort & Spa Manesar-Gurgaon is a standout feature, frequently praised for their exceptional service and warm professionalism. Their readiness to assist and resolve matters efficiently is highlighted by guests, contributing to a memorable and welcoming atmosphere. Unsurprisingly, guests often cite specific staff members, such as Ranjeet, for demonstrating humility and dedication. From check-in to dining, the amazing service provided by the friendly and cheerful employees ensures a hospitable and enjoyable experience for all visitors.
ITC Grand Bharat, a Luxury Collection Retreat in Gurgaon, New Delhi Capital Region, consistently impresses guests with its outstanding offerings and services. The breakfast experience is marked by a wide array of flavorful and delectable options, including standout dishes like benedict and banana brioche. While vegetarian selections could be more extensive, the breakfast still remains a highlight for many, enhanced by the property's expansive setting and inviting ambiance.
Dinner at ITC Grand Bharat is often highlighted for its exceptional culinary experience. The delicious food and remarkable service create memorable dining moments, further elevated by Chef Dipankar’s commendable talents. While guests occasionally mention the need for more variety, the overall dining experience frequently leaves a lasting positive impression.
The rooms are another standout feature of ITC Grand Bharat, offering luxurious accommodations with beautifully decorated interiors that combine modern style with opulent comfort. Spacious and well-kept, especially the pool access suites, these rooms significantly contribute to the enchanting experience at this remarkable property.
The staff at ITC Grand Bharat plays a crucial role in establishing a welcoming and hospitable atmosphere. They are often praised for their politeness, helpfulness, and efficiency in ensuring a pleasant stay for guests. Notable members like Sahil and Chef Dipankar receive specific accolades for their exceptional service. Despite occasional dissatisfaction, the staff is generally commended for their earnest efforts and super-friendly demeanor, embodying the spirit expected from a luxury retreat.
Overall, ITC Grand Bharat is celebrated for its blend of delicious culinary offerings, luxurious accommodations, and commendable service, making it a favored destination for visitors seeking a memorable and indulgent experience.
The Hyatt Regency Gurgaon has garnered predominantly positive reviews for various aspects of its offerings. Guests have particularly highlighted the spacious and clean rooms, praising their comfort, size and thoughtful design. Many have found the hotel to be a luxurious retreat with modern amenities, contributing to an overall opulent experience.
The dining options have received accolades, especially the buffet dinners, which are noted for their extensive choices and sumptuous offerings. Chefs Subajit and Mayuri, along with their innovative North Indian cuisine, have been singled out for praise, enhancing the culinary experience. Breakfast, while appreciated by many for its variety and quality, could benefit from improvements in service efficiency and organization.
The staff's performance has been largely positive with several employees receiving commendations for their friendliness and helpfulness. Names like Yashpreet, Rama, Mr. Gopi and Mr. Parameshwar were frequently mentioned for their exceptional service, contributing to a welcoming atmosphere. However, some inconsistencies in service and professionalism were noted, particularly in the dining and housekeeping areas.
Despite the generally positive feedback on cleanliness, certain areas like carpets, common areas and the pool's cleanliness have room for improvement. The hotel's location is a mixed bag; while offering tranquil and scenic views from higher floors, some guests found it inconvenient due to its distance from the city center and poor approach roads.
The Wi-Fi service is an area needing significant enhancement, as many guests reported unreliable and slow internet connectivity. Moreover, comments on beds have been mixed with some guests finding them comfortable and others noting issues with bed size and linen quality.
Overall, the Hyatt Regency Gurgaon offers a luxurious and comfortable stay with spacious rooms, excellent dining options and attentive staff, though there are areas such as service consistency and cleanliness that could benefit from further attention.
Radisson Gurugram Sohna Road City Center is highly acclaimed for its strategic location that appeals to both business and leisure travelers. Situated centrally on Sohna Road, it offers easy access to major offices and shopping malls, adding convenience for guests with work engagements or those exploring local attractions. While there's a bit of dust from nearby highway construction, the overall value, clean rooms, and courteous staff counterbalance this temporary inconvenience. The surrounding services enhance accessibility, and the hotel is especially praised for its value for money.
The hotel offers a delightful breakfast experience, appreciated for its variety and quality, with a mix of Indian and international cuisines. The breakfast spread is considered a strong point, adding satisfaction to the stay and included in the room rate for added value. While some guests note occasional service delays and limited Western options, these are overshadowed by the overall positive dining experience at the hotel.
Dinner at the hotel is similarly well-received, with guests commending the quality and taste of the food. Both the buffet and late-night room service earn high praise for their convenience and value. Although there's a call for more meat variety, the biryani, in particular, receives positive acknowledgment, making the dining experience enjoyable.
Rooms at the hotel offer spectacular views and are noted for their cleanliness and comfort. Guests appreciate the cozy interiors, spaciousness, and modern bathrooms. The housekeeping staff ensures a clean and hygienic environment, contributing to the pleasant stay. Some issues, such as noisy air-conditioning and dated decor, were reported, but these do not overshadow the overall satisfaction with room service and amenities.
Cleanliness is a standout feature, with guests consistently noting the hotel's high maintenance standards. Daily cleaning ensures the rooms and bathrooms are well-kept, creating a cozy and comfortable ambiance. While there were isolated concerns about food hygiene and room upkeep, the commitment to cleanliness is a prominent feature.
The exceptional service of the hotel staff elevates the guest experience. The team is consistently praised for their friendliness, efficiency, and helpfulness across all departments. The check-in process is smooth, and staff members like Anita and Sachin at reception are particularly highlighted for their personalized touch. The staff's professionalism and warmth enhance the value and comfort of the stay, leaving a lasting impression on guests.
Overall, Radisson Gurugram Sohna Road City Center provides a satisfying and enjoyable stay with its strategic location, quality dining, clean facilities, and exceptional service, making it a recommended choice for travelers.
Country Inn & Suites by Radisson in Gurugram Sector 12 receives mixed reviews across various aspects, yet maintains a generally positive impression due to several standout features. The hotel is appreciated for its convenient location near a hospital and easy access from a main road, though some guests find its industrial surroundings and distance from central landmarks or metro stations less ideal. Nevertheless, the hotel compensates with excellent facilities and hygiene standards that cater well to travelers prioritizing amenities over location.
The breakfast experience is largely favorable, with guests enjoying a good variety of options and excellent hygiene. The dining atmosphere is made pleasant by the friendly and helpful staff, although there are calls for more diversity in the menu to prevent repetition. Certain south Indian dishes are particularly well-received, whereas some north Indian offerings could be improved.
The rooms at the hotel are praised for their spaciousness and cleanliness, providing guests with a comfortable and pleasant stay. The staff, particularly in reception and housekeeping, are frequently recognized for their friendliness and efficiency, making a significant positive impact on the guest experience. Although there are suggestions for renovating the aging property, the overall impression remains positive due to the courteous and attentive staff.
Cleanliness is consistently highlighted as a strong point, with the hotel maintaining high hygiene standards across its premises. While minor concerns about outdated room maintenance and specific cleanliness issues are mentioned, these are relatively isolated and do not detract significantly from the general satisfaction reported by guests.
The hotel staff is frequently lauded for their exceptional service, with individual team members receiving special recognition for their courteous and cooperative nature. This level of attentive service enhances the warm hospitality of the hotel, often exceeding guest expectations and contributing to an overall satisfying stay.
One area requiring urgent improvement is the Wi-Fi service, as many guests report issues with weak or unreliable internet connections. Despite this shortcoming, the hotel's welcoming atmosphere, attentive service, and commitment to cleanliness make it a good choice for those visiting Gurugram Sector 12, especially for its facilities and staff hospitality.
Taj City Centre Gurugram is a top choice for those looking for a well-located and comfortable stay in the heart of the city. The breakfast is a must-try with excellent food and a fantastic spread. The rooms are fantastic, spotlessly clean and super comfy with maximized windows offering perfect views of Delhi. The cleanliness of the property is exceptional with guests raving about the hygiene standards. The staff is helpful, accommodating, friendly, polite and kind, going above and beyond to make guests feel welcome. The spa is superb and the pool provides a nice getaway from the busy city. Taj City Centre Gurugram is a luxury hotel that exceeds expectations with exceptional services and facilities. Overall, it is a beautiful and outstanding 5-star property that is hygienic, luxurious and worth the price.
The Crowne Plaza Today Gurugram by IHG, boasts a highly regarded location praised for its prime central position, making it a convenient choice for both business appointments and leisure travel in Delhi and Gurugram. The hotel's easy accessibility and excellent transport connections, combined with a serene and quiet setting, add to its appeal. The panoramic views from the rooms further enhance the stay, positioning the hotel as an ideal base for travelers.
Guests consistently laud the hotel's breakfast offerings, describing them as amazing, delicious and sumptuous with an elaborate buffet offering a wide variety of cuisines including English, Japanese, Mediterranean and Indian. The attentive and kind staff contribute significantly to the positive breakfast experience, which is frequently highlighted as a high point despite minor service delays.
Dinner at the hotel presents a mix of experiences with some guests appreciating the variety and quality of dishes, particularly the kebabs and Sunday brunch. However, there are mentions of inconsistent food quality and occasional delays in orders, suggesting room for improvement in the hotel's dining service.
The hotel's rooms receive high praise for their spaciousness, cleanliness and luxurious ambiance. Guests appreciate the ample natural light, nice views and state-of-the-art washrooms. Although there are occasional reports of disturbances and minor issues with room service, the overall feedback emphasizes comfort and meticulous upkeep.
Impeccable cleanliness is another strong aspect of the hotel with visitors consistently noting the top-notch maintenance of rooms and facilities. The hotel's luxurious and inviting ambience is further enhanced by amenities such as a gym, swimming pool, jacuzzi, sauna, spa and well-kept conference rooms, making it suitable for both leisure and business travelers.
The staff at Crowne Plaza Today Gurugram are frequently commended for their friendly, polite and professional demeanor, making guests' stays more comfortable. Specific individuals receive praise for exceptional service, although there are occasional reports of slow room service and less friendly reception staff.
The beds are particularly noted for their comfort with clean and comfortable bedding contributing to a good night's sleep. Despite minor issues with the availability of twin bed rooms, the comfort of the beds remains a strong point, supported by the hotel's clean environment and supportive staff.
Overall, the Crowne Plaza Today Gurugram by IHG, stands out for its excellent location, sumptuous breakfast offerings, comfortable and clean accommodations and friendly staff, ensuring a thoroughly relaxing and enjoyable stay for guests.
The DoubleTree by Hilton Gurgaon New Delhi NCR receives favorable reviews for its excellent location, exceptional breakfast offerings and attentive staff. Situated centrally, the hotel is conveniently accessible, especially due to its proximity to the Rapid metro station and the CBD of Gurgaon. Guests appreciated the seamless city exploration facilitated by this strategic position and noted the availability of a good breakfast buffet and external food options.
The breakfast service at the hotel is highly praised with many guests describing it as among the best in India. The wide variety of delicious options, including well-liked items like omelettes, filter coffee and croissants, left a positive impression. The courteous and helpful breakfast staff further enhanced guests' experiences, despite occasional minor criticisms regarding table arrangements.
Dinner at the hotel garnered mixed feedback. While some diners enjoyed dishes like Chicken Biryani and praised the quality and friendly service, others felt the food was average with complaints about the limited main course options, excessive oil, salt and spice. Cost was also a common concern, suggesting room for improvement in menu diversity and overall quality.
The guest rooms received positive remarks for their cleanliness, spaciousness and good views, creating a comfortable environment for guests. Room service was prompt and business travelers appreciated the conducive workspace. However, some guests mentioned that the rooms felt dated and in need of refurbishment, citing issues like smelly carpets, dampness and outdated decor. Bathrooms specifically required better maintenance.
Cleanliness is a strong point for this hotel with many guests commending the hygiene standards and the efforts of the housekeeping staff. Occasional issues like the need for repeated cleaning requests, mould in bathrooms and dirty linens were noted, but did not overshadow the general positive sentiment. The hotel is described as well-maintained overall with a focus on safety and guest comfort.
The staff at DoubleTree by Hilton Gurgaon New Delhi NCR are often singled out for their exceptional service. Guests repeatedly praised team members like Shivani and Narayan for their dedication and hospitality, which made their stays memorable. The overall team is described as courteous, friendly and extremely helpful, enhancing the hotel's appeal. Although there were a few less favorable encounters, the general consensus underscores excellent service and hospitality.
Lastly, the comfortable beds and soft duvets significantly contributed to a pleasant stay with particular commendation for the cleanliness of the bed linens. Some issues like standard bedspreads and sensitive mattresses were mentioned, along with a few instances of stained linen, indicating areas for minor improvements. Overall, the comfort of the beds and the exceptional service stood out as major positives.
In summary, DoubleTree by Hilton Gurgaon New Delhi NCR excels in location, breakfast offerings, cleanliness and staff service with opportunities for improvement in room decor, dinner quality and some maintenance aspects.