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Vila Gale Serra da Estrela

Manteigas , Fonte Santa (Show on Map)

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Summary of reviewsVila Gale Serra da Estrela, nestled amid the majestic Serra da Estrela mountains, stands out as a highly praised destination for nature enthusiasts and leisure seekers. The hotel’s idyllic location provides stunning views of the mountains and the charming village of Manteigas. Its serene environment, blended seamlessly with natural surroundings, creates a perfect retreat ideal for relaxation and exploration.

Guests consistently commend the breakfast offerings, noting a varied, extensive and high-quality buffet that caters to diverse dietary needs including gluten-free options. Despite some minor suggestions for more variety, especially on weekdays, the breakfast experience is widely regarded as delicious and satisfying, enhanced by the picturesque dining room views. Dinners receive mixed feedback. While many applaud the well-prepared dishes and regional specialties, others suggest improving variety to better align with the hotel’s four-star rating.

Rooms are praised for their comfort, spaciousness and cleanliness with many enjoying breathtaking views. The beds are noted for their comfort and the rooms’ cozy ambiance adds to the stay's appeal. Although some have mentioned occasional temperature control issues and variability in room size, the overall accommodation experience is positive.

Cleanliness is a significant highlight with guests frequently describing the hotel as spotless and well-maintained. Although minor critiques on specific areas such as bathroom upkeep and carpet cleanliness exist, the general emphasis on hygiene instills confidence in guests seeking a tidy environment.

The staff at Vila Gale Serra da Estrela receive high acclaim for their friendliness, professionalism and attentiveness. Their excellent service and genuine hospitality significantly enhance the guest experience. Many guests appreciate the staff’s recommendations for local activities and restaurants, contributing to a more enriching stay.

WiFi services are generally reliable, despite occasional slow speeds and inconsistent coverage in certain areas. The spa, though described as small and sometimes crowded, offers notable amenities like an indoor pool, sauna and Turkish bath with many guests enjoying the quality of massages and the outdoor jacuzzi.

The gym, although limited in equipment, is clean and functional, serving well for guests' fitness needs. Parking facilities are also well-received with guests highlighting the secure, often complimentary, covered parking garage. However, a few have noted challenges with space availability and navigating the parking area.

For families, the hotel offers excellent amenities including a children’s pool, playground and various activities. Special touches, such as festivities on Children's Day, further cater to young guests, making Vila Gale Serra da Estrela an appealing option for family vacations.

In summary, Vila Gale Serra da Estrela is celebrated for its stunning location, warm hospitality, cleanliness and family-friendly facilities. Despite minor areas for improvement, the hotel provides a serene and enjoyable retreat in Manteigas, combining adventure and tranquility in a majestic mountain setting.
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Hotel with Spa

Located in Manteigas, this hotel offers a comprehensive spa and wellness center. It features an indoor pool, providing guests with ample opportunities for relaxation and recreation.

Family Friendly Hotel

While specific family-friendly amenities aren't detailed, Vila Gale hotels often include pools and other facilities suitable for families. Serra da Estrela's natural surroundings offer opportunities for family activities.

Hotel with Swimming Pool

This hotel provides an indoor pool. It is well-suited for families and those looking for comprehensive amenities.

Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Part of a well-known chain, this hotel likely offers standard business amenities, though specifics aren't available in the data. The Vila Gale brand is known to cater to business needs.

Hotel with Parking

Vila Gale Serra da Estrela has private parking available on site. However, there is a daily fee of EUR 10, and parking is limited and offered on a first-come, first-served basis.

EV charging stations

Hotel with EV Charging Stations

This hotel offers a charging station for electric cars, providing a convenient option for guests with electric vehicles.

Hotel with Indoor Pool

This hotel provides access to an indoor pool, fitness center, sauna, and hot tub. It offers a good range of facilities for relaxation and well-being in the Serra da Estrela region.

Hotel Taking Steps Towards Sustainability

Romantic Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.

Twin Room with Extra Bed Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 3 beds.

Family Room Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.

Single Room Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.

About Vila Gale Serra da Estrela

License: 8936

Guest Reviews

Location

Nestled amidst the awe-inspiring Serra da Estrela mountains, Vila Gale Serra da Estrela boasts an exceptional location that consistently garners high praise from guests. The hotel is perfectly situated for those looking to explore the glacial valleys and the plethora of hiking trails around Manteigas, offering easy access to nature and nearby attractions like the ski resort and Serra da Estrela Park.

Guests frequently highlight the stunning and majestic views over the mountains and the charming village of Manteigas. The location, enveloped by nature, provides a calm, serene and tranquil environment that is ideal for relaxation. Its positioning in a glacial valley offers magnificent, breathtaking landscapes and a peaceful retreat away from the hustle and bustle of town life.

The hotel’s integration into the natural surroundings creates a harmonious balance that amplifies the overall experience. Whether enjoying the view from the outdoor pool, taking in the sound of the river or simply appreciating the greenery, guests cherish the connection with nature that this location provides.

In addition to its natural beauty, guests appreciate the hotel for its proximity to various routes and outdoor activities, making it a convenient base for excursions. The secluded yet accessible location ensures a restful stay with the added benefit of easy transportation options.

Overall, the idyllic setting, combined with friendly service and high-quality facilities, makes Vila Gale Serra da Estrela a premier destination for travelers seeking both adventure and tranquility in the heart of the mountains.

Breakfast

Vila Galé Serra da Estrela is highly praised for its breakfast offerings with guests frequently noting the excellent, complete and varied spread available each morning. The breakfast buffet is described as being extensive with high-quality and fresh products. The restaurant, offering a beautiful view of the village, enhances the overall dining experience. Guests especially appreciate the diverse range of items, including freshly made pancakes and gluten-free options. Despite some minor criticisms pertaining to the need for more variety on weekdays and for lactose-free or plant-based beverages, the majority of reviews highlight the breakfast as delicious, satisfactory and well-organized. The attentive staff and the picturesque surroundings add to the charm, making breakfast at Vila Galé Serra da Estrela a delightful start to the day.

Dinner

Vila Gale Serra da Estrela's dining experience has received varied feedback from its guests. On the positive side, many guests find the dinners and breakfasts to be of very good quality, often highlighting excellent cuisine and delicious, well-prepared dishes. The restaurant is frequently praised for its varied and generous buffet, which provides a mix of both regional products and broader gastronomic options. The dining room itself and the professionalism of the staff also receive commendations.

However, some guests feel that the dinner options could be more diverse and better aligned with the hotel's four-star rating. While many appreciate the buffet's offering, others believe it could be improved with more variety and inclusion of simpler dishes for both adults and children. There are mentions of limited menu-based options, which fall short compared to the buffet and occasional disappointment with the regional specialty dishes.

The overall service during dinner receives mixed reviews with some finding the organization lacking and the live music absent despite expectations. Despite these inconsistencies, the majority of guests commend the food as very good or excellent, suggesting that with minor improvements, the dining experience at Vila Gale Serra da Estrela could meet the higher standards expected by all its guests.

Rooms

Vila Gale Serra da Estrela offers a predominantly positive room experience with guests highlighting the overall comfort and cleanliness. Rooms are described as spacious with many enjoying spectacular views of the mountains or the village of Manteigas. Beds are often remarked upon for their size and comfort and there's general appreciation for the well-decorated and cozy ambiance of the rooms. Cleanliness is consistently praised, though there are occasional mentions of areas requiring deeper cleaning.

Guests have noted that room temperatures can be inconsistent with some finding the air conditioning either too cold or not sufficient. The rooms vary in size with some family rooms offering plenty of space, while others can feel a bit cramped, particularly for larger groups. The modern amenities, including functional bathrooms and adequate desk space, add to the convenience and comfort of the accommodations.

The hotel's tranquil location in a majestic valley is complimented by its serene atmosphere and pleasant ambient temperature throughout the property. Despite some rooms lacking balconies and others being on the smaller side, Vila Gale Serra da Estrela provides a comfortable and clean stay with beautiful views and a calming environment.

Beds

Vila Gale Serra da Estrela offers a range of experiences with its beds that largely lean towards the positive. Many guests have praised the beds for being very comfortable, spacious and conducive to a good night's rest. The roomy and comfortable beds, often highlighted as big and clean, contribute to the overall comfort levels of the hotel rooms. Some guests specifically mentioned the beds being extremely comfortable and spacious, ensuring a restful sleep.

However, a few reviews did mention discomfort, pointing out that some beds were too soft or noisy and mattresses occasionally felt hard or lacked support. Some guests also noted that additional beds and pillows did not meet comfort expectations. While these critiques were present, they were outnumbered by the positive remarks regarding bed comfort and room spaciousness.

Overall, visitors to Vila Gale Serra da Estrela can generally expect comfortable and accommodating beds that enhance their stay, despite a handful of mixed experiences.

Cleanliness

Vila Gale Serra da Estrela has garnered impressive reviews for its cleanliness, which seems to be a prominent aspect that resonates well with the guests. Many visitors have described the rooms as very clean, comfortable and well-maintained with spotless facilities and common areas. The impeccable cleanliness reported by numerous guests gives the impression that maintaining a tidy environment is a priority for the hotel.

The rooms are praised for their spaciousness and comfort, complemented by the hotel’s overall clean and well-kept ambiance. Guests have found the interior and exterior areas to be very clean and beautifully decorated. The cleaning services regularly maintain the cleanliness of the facilities, ensuring a tidy and organized stay.

However, there are occasional critiques regarding specific areas such as bathroom maintenance and the need for cleaner carpets and better upkeep of the outdoor spaces. Some have noted lapses in daily room cleaning and the cleanliness of the elevators. Nonetheless, the extensive positive feedback highlights Vila Gale Serra da Estrela's strong emphasis on cleanliness, making it a commendable choice for travelers seeking a hygienic and comfortable stay.

Staff

Nestled in the picturesque surroundings of Serra da Estrela, Vila Gale Serra da Estrela stands out for its exceptional staff, who consistently receive high praise from guests. The team is frequently described as friendly, professional and incredibly helpful. Guests appreciate their attentiveness, politeness and the genuine sense of hospitality they bring to every interaction. Many noted the staff’s ability to provide excellent recommendations for activities and restaurants in the area, enhancing the overall experience.

The reception staff, in particular, is highlighted for their courteous and responsive service, often going the extra mile to resolve any issues promptly. Employees across all areas, including the bar and restaurant, are commended for their friendliness, availability and readiness to assist. Specific staff members like Monica and Cátia receive special mentions for their exemplary service, further illustrating the personalized care provided at this hotel.

The positive reviews don’t just stop at the staff’s demeanor. Guests frequently remark on the high quality of service, the cleanliness of the hotel and the superb facilities available. The combination of spectacular location, clean and comfortable accommodations and the dedication of the staff creates a welcoming environment that’s both professional and warm. Whether it’s a friendly smile at the reception, attentive service during meals or the overall seamless experience, the staff at Vila Gale Serra da Estrela contribute significantly to making guests' stays memorable and enjoyable.

Wi-Fi

Vila Gale Serra da Estrela offers a range of WiFi experiences for its guests. While many guests have noted that the WiFi is good, efficacious and features easy access throughout most of the hotel, others have pointed out areas for improvement. The WiFi coverage in the hotel is generally excellent with high-quality connectivity in several areas, including some outdoor spaces. However, there are mentions of slow internet speeds and inconsistent coverage, particularly in rooms and around the pool area. Despite these occasional glitches, the hotel's friendly and attentive staff, along with its clean and well-maintained facilities, contribute positively to the overall guest experience.

Spa

The Spa at Vila Gale Serra da Estrela has garnered a mix of views from its guests, but overall it has notable strengths worth highlighting. Many visitors have found the massages to be exceptional with specific mentions of the recommended Satsana treatments. The Turkish bath received praise for its pleasant atmosphere and the indoor pool and sauna were also positively noted.

The spa area offers various amenities, including an indoor pool, sauna, exterior jacuzzi and Turkish bath, all contributing to an enjoyable experience. Guests have commended the good temperature control within the facility and the outdoor heated jacuzzi was particularly well-received.

Nonetheless, the spa is often described as small and can become overcrowded during peak hours. Several guests mentioned that the jacuzzi had broken tiles and was almost constantly occupied, indicating a need for better maintenance. Some reviews pointed out that the water could be warmer and that the spa requires some renovation to meet expectations fully.

In spite of these criticisms, the overall sentiment towards the spa remains positive with guests appreciating the quality of services and the relaxation it offers despite its size constraints. The spa treatments, albeit pricey, have been rated as nice, adding a touch of luxury to the guest experience.

Gym

The gym at Vila Gale Serra da Estrela offers basic amenities and is generally well-received for its cleanliness. It is small with a limited range of equipment, including a treadmill, elliptical machine and some weights. Despite its compact size, the gym setup is appreciated, particularly in conjunction with the indoor pool. Children can also take advantage of the swim and gym facilities. Overall, while some guests feel there could be more equipment, the gym is considered good and functional for a standard hotel experience.

Parking

Visitors to Vila Gale Serra da Estrela frequently highlight the convenience and value of the hotel's parking facilities. Many appreciate the presence of a covered and secure parking garage, often describing it as free, which adds great value to their stay. The parking is generally described as easy, comfortable and safe with the garage being noted for its cleanliness and security.

However, guests have pointed out a few drawbacks. The availability of underground parking spaces is often insufficient for the number of guests and some find the entrance and tight spaces challenging to navigate. There are also mentions of the parking lot being small and, on occasion, there is a charge for parking within the building. Despite this, the provision of parking, including spaces with electric charging stations, is seen as a significant plus overall.

In summary, the parking facilities at Vila Gale Serra da Estrela receive positive feedback for their security, coverage and the added benefit of being free most of the time, although limitations in space and occasional costs are noted.

EV charging stations

Vila Gale Serra da Estrela offers ample facilities for electric vehicle owners with several reviews highlighting the availability of EV charging stations. Guests appreciated the convenience of having these charging spots, noting that they enhance the hotel's parking amenities, which also include free parking. While the charging service for electric cars is not complimentary, it is available on-site, contributing to the hotel's overall accessibility for electric vehicle drivers.

Family

Vila Gale Serra da Estrela in Manteigas proves to be an exceptional choice for families seeking a peaceful yet activity-rich vacation. The hotel's outdoor spaces and facilities, such as a children's pool with a water slide and a well-maintained playground, cater well to the needs of young guests and provide ample entertainment options. On special occasions like Children's Day, the hotel makes it a point to pamper the little ones.

In the evenings, kids can enjoy various activities, ensuring they remain entertained throughout their stay. The presence of a 'constellation train' and a dedicated children's corner further highlights the hotel's attention to creating a fun-filled environment for families.

Families will appreciate the spacious, well-equipped family rooms that offer great views and comfort, enhancing the overall experience. The location, decoration and food, combined with the friendly staff, contribute to an excellent family vacation. While the hotel may not be the best choice for those seeking a quiet retreat, it undoubtedly excels in providing a vibrant and family-friendly atmosphere. Despite occasional chaos during breakfast and general noise levels, the overall family-oriented vibe ensures a memorable stay for families with children.

4 Star

Vila Gale Serra da Estrela receives favorable feedback overall, especially in terms of its quality of services. Guests consistently note that the hotel reflects a solid four-star rating, matching expectations for a property of its caliber. Reviewers commend the hotel for offering a great stay and good quality, aligning well with the standards of a typical four-star establishment.

However, there are mixed reviews regarding whether the hotel fully lives up to its star rating. While some guests feel the property deserves its stars and even describe their experience as five-star, others have reservations. Certain reviews pointed out that the luxury element could be lacking and that some services did not meet the four-star expectations.

The general sentiment is that Vila Gale Serra da Estrela largely meets the criteria of a four-star hotel, providing a clean, nice environment and a satisfactory stay, as expected from a hotel of this ranking. Although there are some comments about the hotel not fully representing its four-star status, it still stands out as a commendable and well-regarded four-star property.

Luxury

Vila Gale Serra da Estrela provides a luxurious and comfortable stay that often exceeds expectations. Boasting modern facilities and premium amenities, this high-end hotel delivers a truly 5-star experience, blending comfort with excellent quality. Many guests highlight the location, nestled in a majestic valley overlooking the village of Manteigas, which adds to the overall appeal of the stay. The hotel's luxurious facilities and superb maintenance further elevate the guest experience. The lovely luxury rooms come with welcome amenities, ensuring a premium standard of comfort. The hotel strikes an impressive balance between price and quality, offering a high-end experience that justifies the cost. While a few reviews regard it as a 4-star hotel, the majority of guests praise its fantastic ambiance, making it one of the best hotels with a stunning view and impeccable service.

Romantic

Nestled in a picturesque and tranquil setting, Vila Gale Serra da Estrela emerges as an ideal destination for couples seeking a romantic escape. The hotel’s beautiful and serene atmosphere offers the perfect backdrop for honeymoons and romantic holidays with many visitors highlighting the relaxing and cozy environment. Couples can enjoy a special touch with the Romeo and Juliet massage, adding to the romantic essence of their stay.

The hotel's location, overlooking a valley, provides a peaceful ambiance that is great for lovers of calm and tranquility. Whether planning a romantic weekend getaway or a longer vacation, this hotel has received high praise for creating a serene and intimate space for couples. It is a top recommendation for those desiring a romantic trip with many guests emphasizing it as a perfect spot for romantic vacations and couple’s trips. The combination of a relaxing atmosphere, cozy settings and beautiful views makes Vila Gale Serra da Estrela a standout choice for anyone looking to share a special time with their partner.

Yes, Vila Gale Serra da Estrela has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Vila Gale Serra da Estrela.

No, Vila Gale Serra da Estrela doesn't allow dogs.

Yes, parking facilities are available at Vila Gale Serra da Estrela.

Yes, Vila Gale Serra da Estrela has a gym.

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