Ramada by Wyndham Provo offers a convenient and accessible location, particularly appreciated for its proximity to Interstate 15, restaurants, shopping centers and public transportation, making it ideal for both short and long stays. Guests consistently highlight the ease of access to downtown Provo, tourist attractions and essential services, as well as the serene mountain views that add tranquility to the stay.
The breakfast experience at the hotel receives mixed reviews with many guests enjoying the variety and quality of the offerings, such as eggs, waffles and fresh oranges. However, some guests find it basic and occasionally poorly maintained, suggesting room for improvement in variety, quality and service.
Guests commend the on-site Ruby River Steakhouse for its excellent food and service, often highlighting the convenience and quality of the dining experience. The steakhouse significantly enhances the overall appeal of the hotel.
The hotel rooms are noted for being spacious, clean and comfortable with many guests appreciating the size and comfort of the beds and amenities like small fridges. However, the decor and facilities are showing their age with some guests pointing out dated furniture, odors and occasional cleanliness issues. The hotel could benefit from updates and better maintenance to boost the guest experience.
Cleanliness receives mixed feedback with many guests finding their rooms and common areas well-maintained, thanks to daily housekeeping. However, some reports indicate inconsistent cleaning standards with issues like dirty carpets and worn-out fixtures being noted.
The staff at Ramada by Wyndham Provo are generally praised for their friendliness and helpfulness. While some guests encountered unprofessional behavior and inefficiency, the majority highlighted positive interactions with front desk clerks and maintenance staff, contributing positively to their stay.
The wifi service provides a mixed experience as well with some guests finding it reliable and strong, while others faced connectivity issues and weak signals, particularly on the lower floors.
The gym is appreciated for being well-equipped and convenient, despite occasional equipment malfunctions and temperature control issues. The pool areas receive positive reviews for their cleanliness and long operating hours, adding to the hotel's family-friendly appeal.
Parking is generally convenient and ample with free parking being a notable advantage. However, suggestions for increased safety features and better accommodation for larger vehicles could improve this aspect.
Families find Ramada by Wyndham Provo accommodating with children enjoying the big breakfast area and large pool, while the pet policy adds to its versatility.
Bed comfort varies with many guests praising the bedding's softness and firmness, while others report old, uncomfortable mattresses, indicating a need for consistency in bed quality.
Overall, Ramada by Wyndham Provo offers a balanced experience with a convenient location, friendly service and adequate amenities. However, updates to decor and facilities, along with improvements in breakfast service, cleanliness and wifi connectivity, could significantly enhance the guest experience and meet its three-star designation standards.
Hyatt Place Provo enjoys an exceptional reputation among its guests, primarily due to its prime location in downtown Provo, offering easy access to dining, shopping, and cultural venues. This makes it a convenient choice for both business travelers and leisure seekers. The hotel's neat and well-maintained facilities include modern, spacious rooms that provide a tranquil retreat amidst the bustling city. Guests consistently praise the cleanliness and fresh feel of the hotel, noting the superb comfort of the bedding which ensures a restful night's sleep.
The welcoming atmosphere is enhanced by the friendly and accommodating staff, renowned for their attentive service and problem-solving approach. The dining experience at the hotel, particularly breakfast, is a highlight for many guests. The breakfast buffet is celebrated for its variety, quality, and nutritional offerings, not to mention the attentiveness of staff, all contributing to a top-tier start to the day.
The gym at Hyatt Place Provo is another strong feature, applauded for its spaciousness and comprehensive range of equipment, ensuring guests can maintain their fitness routines comfortably during their stay. While the pool area receives mixed reviews, the heated pool and jacuzzi are generally enjoyed by families, despite occasional closures and cleanliness issues.
Overall, the Hyatt Place Provo delivers a well-rounded and pleasant stay with its excellent location, clean and comfortable accommodations, and excellent service from a dedicated staff. The hotel offers a delightful blend of amenities and convenience, making it a recommended choice for travelers visiting Provo.
Hyatt House Provo/Pleasant Grove receives high praise from guests, particularly for its prime location close to Interstate 15, providing easy access to local attractions, dining options, and essential amenities. The modern build offers large, well-appointed rooms with picturesque mountain views, further complemented by exceptional cleanliness and well-maintained spaces.
Guests are delighted by the hotel's breakfast offerings, featuring a dynamic, daily-changing menu with made-to-order omelets on weekends. The diverse options ensure satisfaction for all tastes, highlighted by attentive service and a welcoming ambiance.
The spacious rooms are equipped with modern amenities, such as comfortable beds, a full-size fridge, dishwasher, and separate bedroom layout, perfect for extended stays. The friendly and helpful staff consistently receive accolades for their warm and personalized service, contributing significantly to guest satisfaction.
Additional features include a well-equipped gym, a clean and inviting year-round outdoor pool, and an area well-suited for children. The engaging outdoor setting with a heated saltwater pool and hot tub adds to the overall relaxing experience for guests.
Ideal for both business and leisure travelers, the hotel balances comfort and practicality, offering exceptional hospitality, easy access to nearby professional destinations, and inviting accommodations. Overall, Hyatt House Provo/Pleasant Grove is celebrated for its superb service, modern comforts, and strategic location, making it a preferred choice for travelers.
Categories
3 Star
Pool
Heated Pool
Outdoor Pool
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around Mapleton