Amazônia Palacce Hotel
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Summary of reviewsAmazônia Palacce Hotel in Marabá presents a mixed but generally positive impression across various categories, especially when highlighting its favorable aspects. The hotel's location is a standout feature, praised for its convenience and accessibility. Situated near key landmarks such as the Marabá shopping mall, Lider supermarket and the city's bus terminal, it also provides easy access to the airport. This central positioning, coupled with free internal parking and close proximity to major attractions, makes it an attractive choice for both business and leisure travelers.
The breakfast experience at the hotel is celebrated by many guests, described as exceptional with a broad, well-assorted buffet offering a variety of fruits, juices and other delicious options. The comfortable and aesthetically pleasing breakfast area further enhances this meal's appeal, making it a notable highlight for many visitors.
When it comes to the rooms, guests appreciate their spaciousness and comfort, especially the large beds and bathrooms which contribute to a pleasant stay. Despite some criticisms regarding cleanliness and maintenance, the basic structure and comfort elements of the rooms are generally well-received.
Staff feedback shows a blend of positive experiences with many guests praising the attentive and helpful nature of the hotel employees, particularly at reception. There are, however, mentions of inconsistent service quality and areas where staff training could be improved.
The hotel’s WiFi service results in mixed opinions with some guests satisfied with the connection while others find it unstable and unreliable. Similarly, the pool area receives critical feedback due to its size, cleanliness and limited accessibility with numerous guests citing the need for improvements.
Parking at the hotel sees varied reactions too. While secure and free parking is appreciated, the limited space and organizational issues detract from the experience for some guests.
For families, the hotel provides adequate accommodations and opportunities for enjoyable family gatherings, though there are occasional complaints about room sizes and noise levels.
The comfort of the beds is another commonly praised aspect, although there are numerous remarks about the aging mattresses and linens, suggesting the need for upgrades to maintain consistency in comfort.
Regarding business travelers, the hotel offers a convenient and functional stay, well-suited for work trips. However, improvements in customer service and in-room work amenities would enhance the business-friendly environment further.
In conclusion, Amazônia Palacce Hotel stands out for its excellent location, commendable breakfast offerings and basic room comfort, while certain areas such as cleanliness, WiFi, pool maintenance and staff service could benefit from further enhancements to fully elevate the guest experience.
Categories
The breakfast experience at the hotel is celebrated by many guests, described as exceptional with a broad, well-assorted buffet offering a variety of fruits, juices and other delicious options. The comfortable and aesthetically pleasing breakfast area further enhances this meal's appeal, making it a notable highlight for many visitors.
When it comes to the rooms, guests appreciate their spaciousness and comfort, especially the large beds and bathrooms which contribute to a pleasant stay. Despite some criticisms regarding cleanliness and maintenance, the basic structure and comfort elements of the rooms are generally well-received.
Staff feedback shows a blend of positive experiences with many guests praising the attentive and helpful nature of the hotel employees, particularly at reception. There are, however, mentions of inconsistent service quality and areas where staff training could be improved.
The hotel’s WiFi service results in mixed opinions with some guests satisfied with the connection while others find it unstable and unreliable. Similarly, the pool area receives critical feedback due to its size, cleanliness and limited accessibility with numerous guests citing the need for improvements.
Parking at the hotel sees varied reactions too. While secure and free parking is appreciated, the limited space and organizational issues detract from the experience for some guests.
For families, the hotel provides adequate accommodations and opportunities for enjoyable family gatherings, though there are occasional complaints about room sizes and noise levels.
The comfort of the beds is another commonly praised aspect, although there are numerous remarks about the aging mattresses and linens, suggesting the need for upgrades to maintain consistency in comfort.
Regarding business travelers, the hotel offers a convenient and functional stay, well-suited for work trips. However, improvements in customer service and in-room work amenities would enhance the business-friendly environment further.
In conclusion, Amazônia Palacce Hotel stands out for its excellent location, commendable breakfast offerings and basic room comfort, while certain areas such as cleanliness, WiFi, pool maintenance and staff service could benefit from further enhancements to fully elevate the guest experience.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The feedback on the location of Amazônia Palacce Hotel is overwhelmingly positive. Guests consistently praise the hotel for its convenient and easy-to-find location, which is strategically situated near major landmarks such as the Marabá shopping mall, Lider supermarket and the city's bus terminal. Its proximity to the airport also makes it accessible for travelers.
The hotel's placement on the Transamazonian highway renders it a great option for those on business trips, providing quick and easy access to work-related destinations. Additionally, it is described as being close to main attractions and offering a city view, adding to its appeal for leisure stays.
The combination of a good location, excellent facilities and services like internal parking and a hearty breakfast enhances the overall guest experience. The hotel's strategic position in the city makes it a prime choice for visitors, whether for business or leisure and offers great comfort and cost benefits with everything needed in close vicinity.
In summary, Amazônia Palacce Hotel is well-located, facilitating both convenience and comfort and stands out as a great lodging option in Marabá due to its excellent geographic positioning and the plentiful amenities on offer.
At Amazônia Palacce Hotel, the breakfast experience is predominantly celebrated by guests as a highlight of their stay. The breakfast is widely described as exceptional, boasting a plethora of diverse and hearty options that cater to various preferences. Many guests laud the full and well-assorted buffet, featuring a range of fruits, juices and other delectable choices, contributing to a delicious and complete breakfast experience.
The breakfast area, often mentioned as beautiful and comfortable, adds to the pleasant atmosphere. The variety and quality of food items are consistently praised, making the morning meal both satisfying and enjoyable for many patrons. Additionally, the strategic location of the hotel further enhances the overall experience, complemented by a great breakfast to start the day.
However, it's noteworthy that there are occasional mentions of the breakfast not meeting expectations for some guests with a few citing specific issues like cleanliness, noise or a perceived decline in quality over time. Overall, the majority of feedback underscores the breakfast at Amazônia Palacce Hotel as a key feature that significantly boosts the hotel's appeal.
The dinner experience at Amazônia Palacce Hotel has received mixed reviews. While some diners describe it as one of the best experiences, others highlight several areas for improvement. The restaurant is often cited as being very expensive and offering limited options with some guests noting a lack of variety in the menu. Additionally, mentions of the restaurant not being open at night and issues with service, such as the owner speaking about politics in a rude manner, have been noted. Despite these concerns, there are still positive remarks, but the consensus suggests that the dining options could benefit from enhancements in menu variety, pricing and service.
Take a glimpse into the rooms of Amazônia Palace Hotel, where guests repeatedly appreciate the spaciousness and comfort provided. Many highlight the generous size of both rooms and bathrooms, which contribute to a comfortable stay. The beds are frequently touted as comfortable and some of the rooms feature good bedding and a decent television experience, though channel access can be tricky. Additionally, the hotel’s location garners positive mentions for its convenience.
However, the cleanliness and upkeep of the rooms vary significantly. Several guests have reported issues with dirty rooms upon arrival, citing musty smells and poor maintenance. There are mentions of pest problems, such as cockroaches and other insects, as well as broken fixtures like air conditioners and door latches. Other common criticisms include the lack of daily cleaning services, non-functional air conditioning and inadequate amenities, e.g., no telephones, face towels or blackout curtains.
Guests also express concerns about the overall condition of the hotel, noting stains, old furniture and a need for better maintenance. Noise levels can be problematic due to thin walls and poor soundproofing. The lack of hot water at certain times, particularly in the early morning, has also disappointed some visitors.
Despite these shortcomings, the structure and basic comfort elements of the rooms manage to satisfy some, making for a varied stay experience at Amazônia Palace Hotel.
The guest reviews for Amazônia Palacce Hotel paint a mixed picture regarding the beds. Many guests found the beds and pillows to be very comfortable, ensuring an excellent night's sleep. Comments frequently highlight the comfort of the beds with mentions of good and super comfortable beds being common. Some guests specifically appreciated the softness of the beds and the comfort they provided during their stay.
However, there were also a notable number of criticisms pointing to old mattresses and bedding. Issues such as thin and sometimes yellowed sheets, bedsheets with holes and old bed linens were recurrent points of dissatisfaction. Reviews also mentioned uncomfortable and warped mattresses with some guests finding the mattresses too thin or outright horrible.
Despite the praises for comfort from some guests, the recurring theme of old and uncomfortable bedding suggests that while the hotel has potential for comfort, there are significant inconsistencies that might affect one's stay.
The cleanliness of Amazônia Palace Hotel has been a major concern for many guests. While the phrase clean and organized was found sporadically, most reviews point to significant issues. Common complaints include dirty floors, bathrooms and towels with some guests specifically mentioning mold, cockroaches and a general musty smell throughout the hotel. Many felt that the cleaning staff did not adequately service their rooms with some rooms not being cleaned at all during their stay. Instances of dirty bathroom facilities, thin and stained towels and old, worn-out furnishings further added to the dissatisfaction. Though a few visitors noted that the hotel's maintenance and cleanliness were good overall, the majority emphasized that the establishment needs substantial improvement in its hygiene and room upkeep.
The staff at Amazônia Palacce Hotel have mixed reviews from guests. Many guests praised the receptionists for being attentive, helpful and friendly, providing great service and a warm reception. Some highlighted the well-trained and polite nature of specific employees, noting that customer service met their expectations. Despite these positives, there are several complaints about the staff as well. Issues include poor training, disorganization and instances of rude or unprofessional behavior, especially at check-in and the front desk. Complaints also mentioned employees not following mask rules and not being inclined to assist guests promptly. While some noted excellent service from the management and certain staff members, overall, there seems to be a noticeable need for improvement in customer service and staff training. The inconsistency in service quality suggests that while some staff perform exceptionally, others fall short, impacting the overall guest experience.
Amazônia Palacce Hotel, nestled in a picturesque location, offers a mixed experience when it comes to its WiFi service. Guests have shared diverse opinions about the internet quality. Some visitors found the Wi-Fi signal to be very good and liked that it was pet-friendly, enhancing their stay. However, many reviewed the internet as unstable, reporting frequent drops and slow connections that made it difficult to perform essential tasks such as work. Some even mentioned the complete absence of WiFi in their rooms, leading to a reliance on 4G. Overall, while the hotel has its charms, the internet service appears to be an area in need of improvement.
The pool at Amazônia Palacce Hotel appears to be a source of frustration for many guests due to its size, maintenance issues and limited accessibility. Visitors frequently describe the pool as small, sometimes comparing it to a bathtub and note the inconvenient absence of beach umbrellas. Cleanliness is a recurrent problem with reports of food leftovers in the water and broken tiles in the indoor pool. The outdoor pool seems to be often under maintenance and swimming is restricted to daytime hours with no access allowed after dark, much to the disappointment of night swimmers.
Service around the pool also seems to be lacking with numerous complaints about the quality and cost of drinks at the pool bar. The beer is deemed expensive and the overall service experience poor with some guests recounting arguments with the bar staff. Additionally, fitness club and classes also face negative reviews, mentioning difficulty in access and scheduling issues. Coupled with cleanliness problems in the pool area bathrooms and the hotel's strict enforcement of pool closing times, these factors contribute to an overall unsatisfactory pool experience.
The Amazônia Palacce Hotel in Marabá offers internal and private parking options for its guests. While some reviews highlight the availability of secure and free parking, there are concerns shared regarding the parking experience. Many guests note that the parking lot is small and often lacks enough spaces to accommodate all vehicles. Although there is mention of a well-organized and locked garage, other reviews point out a lack of organization and the absence of a doorman, which can lead to confusion. Additionally, some encountered issues with stolen belongings and inadequate parking services overall. Despite these concerns, the hotel does provide garage facilities and free parking, though it might not always match what is advertised. Improvements in the parking area would enhance the overall guest experience.
Amazônia Palacce Hotel offers a range of activities for families, especially focusing on creating enjoyable and memorable experiences. Guests who stayed with their families appreciated the opportunities for family gatherings and outings, mentioning the delightful time spent together. The hotel has been recognized as an excellent spot for family get-togethers and events with family accommodations often described as satisfactory and great.
Many visitors have fond memories of their family events at the hotel with some noting the enjoyable family time they had during their stays. However, there are mixed reviews about the family-friendly aspect of the accommodations. While some families found the stay wonderful and accommodating, others felt the rooms were cramped and not properly suited for larger families. Additionally, a few guests reported noise issues and felt the hotel wasn't very family-friendly due to these disturbances. Despite these concerns, the overall sentiment remains positive regarding the family experiences offered by Amazônia Palacce Hotel.
Amazônia Palace Hotel stands out for business travelers seeking convenience and efficiency during their stay. The hotel is well-suited for business trips, offering accommodations that cater specifically to professional needs. Guests find the hotel comfortable for business and suitable for frequent stays for work purposes. Business reservations are well-managed and the environment fosters a smooth work experience.
However, it's worth noting that some aspects could be improved. There have been mentions of unwelcoming staff and unprofessional reception service, which can be a downside for those in need of a seamless business experience. Additionally, there are limited amenities for those looking to work from their rooms, such as a lack of a proper chair and unfavorable television options.
Overall, while Amazônia Palace Hotel excels in providing essential accommodations for business travelers, slight enhancements in customer service and in-room amenities could further enrich the business-friendly atmosphere.
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Location
The hotel's placement on the Transamazonian highway renders it a great option for those on business trips, providing quick and easy access to work-related destinations. Additionally, it is described as being close to main attractions and offering a city view, adding to its appeal for leisure stays.
The combination of a good location, excellent facilities and services like internal parking and a hearty breakfast enhances the overall guest experience. The hotel's strategic position in the city makes it a prime choice for visitors, whether for business or leisure and offers great comfort and cost benefits with everything needed in close vicinity.
In summary, Amazônia Palacce Hotel is well-located, facilitating both convenience and comfort and stands out as a great lodging option in Marabá due to its excellent geographic positioning and the plentiful amenities on offer.
Breakfast
The breakfast area, often mentioned as beautiful and comfortable, adds to the pleasant atmosphere. The variety and quality of food items are consistently praised, making the morning meal both satisfying and enjoyable for many patrons. Additionally, the strategic location of the hotel further enhances the overall experience, complemented by a great breakfast to start the day.
However, it's noteworthy that there are occasional mentions of the breakfast not meeting expectations for some guests with a few citing specific issues like cleanliness, noise or a perceived decline in quality over time. Overall, the majority of feedback underscores the breakfast at Amazônia Palacce Hotel as a key feature that significantly boosts the hotel's appeal.
Dinner
Rooms
However, the cleanliness and upkeep of the rooms vary significantly. Several guests have reported issues with dirty rooms upon arrival, citing musty smells and poor maintenance. There are mentions of pest problems, such as cockroaches and other insects, as well as broken fixtures like air conditioners and door latches. Other common criticisms include the lack of daily cleaning services, non-functional air conditioning and inadequate amenities, e.g., no telephones, face towels or blackout curtains.
Guests also express concerns about the overall condition of the hotel, noting stains, old furniture and a need for better maintenance. Noise levels can be problematic due to thin walls and poor soundproofing. The lack of hot water at certain times, particularly in the early morning, has also disappointed some visitors.
Despite these shortcomings, the structure and basic comfort elements of the rooms manage to satisfy some, making for a varied stay experience at Amazônia Palace Hotel.
Beds
However, there were also a notable number of criticisms pointing to old mattresses and bedding. Issues such as thin and sometimes yellowed sheets, bedsheets with holes and old bed linens were recurrent points of dissatisfaction. Reviews also mentioned uncomfortable and warped mattresses with some guests finding the mattresses too thin or outright horrible.
Despite the praises for comfort from some guests, the recurring theme of old and uncomfortable bedding suggests that while the hotel has potential for comfort, there are significant inconsistencies that might affect one's stay.
Cleanliness
Staff
Wi-Fi
Pool
Service around the pool also seems to be lacking with numerous complaints about the quality and cost of drinks at the pool bar. The beer is deemed expensive and the overall service experience poor with some guests recounting arguments with the bar staff. Additionally, fitness club and classes also face negative reviews, mentioning difficulty in access and scheduling issues. Coupled with cleanliness problems in the pool area bathrooms and the hotel's strict enforcement of pool closing times, these factors contribute to an overall unsatisfactory pool experience.
Parking
Family
Many visitors have fond memories of their family events at the hotel with some noting the enjoyable family time they had during their stays. However, there are mixed reviews about the family-friendly aspect of the accommodations. While some families found the stay wonderful and accommodating, others felt the rooms were cramped and not properly suited for larger families. Additionally, a few guests reported noise issues and felt the hotel wasn't very family-friendly due to these disturbances. Despite these concerns, the overall sentiment remains positive regarding the family experiences offered by Amazônia Palacce Hotel.
Business
However, it's worth noting that some aspects could be improved. There have been mentions of unwelcoming staff and unprofessional reception service, which can be a downside for those in need of a seamless business experience. Additionally, there are limited amenities for those looking to work from their rooms, such as a lack of a proper chair and unfavorable television options.
Overall, while Amazônia Palace Hotel excels in providing essential accommodations for business travelers, slight enhancements in customer service and in-room amenities could further enrich the business-friendly atmosphere.
Yes, Amazônia Palacce Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Amazônia Palacce Hotel.
Yes, Amazônia Palacce Hotel welcomes dogs.
Yes, parking facilities are available at Amazônia Palacce Hotel.
No, Amazônia Palacce Hotel doesn't have a gym.
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