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Hotel Lugano Torretta

Marghera , Via Rizzardi 9/11 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Lugano Torretta offers an ideal location in Mestre for travelers keen on exploring Venice, with the hotel situated just a few minutes away from the Venice Mestre train station. This strategic location ensures guests can enjoy a quiet neighborhood while easily accessing frequent transport links such as buses and trains to Venice's historic core. Visitors especially appreciate the hotel's cleanliness and the comfort of its modern rooms, which contain functional amenities suitable for both leisure and business trips. The attentive and friendly staff, known for their multilingual assistance, adds to the welcoming atmosphere.

Breakfast at the hotel receives mixed reviews, with many guests enjoying the variety of sweet and savory offerings, despite some noting room for improvement in terms of quality and variety. The on-site restaurant generally satisfies guests with its good food and reasonable pricing, though some criticisms about specific meals highlight areas for enhancement. The dining option, especially suited for business travelers, conveniently bridges quality and quantity.

Rooms are spacious, tastefully decorated, and offer comfortable beds, maintaining a positive balance between modern amenities and more dated sections of the hotel. Daily cleaning keeps spaces fresh, coupled with attentive staff ensuring guests' needs are met. Despite some variability in Wi-Fi reliability, particularly in rooms, the hotel maintains an appealing presence with its secure parking facilities and family-friendly atmosphere.

Though some aspects like the breakfast and certain outdated decor may not fully align with expectations of a four-star experience, Hotel Lugano Torretta remains a practical and pleasant choice for visitors. Its proximity to transport links, welcoming staff, and reliable cleanliness make it a solid option for those exploring Venice and staying just outside the bustling tourist areas.
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Business Hotel

Hotel Lugano is suitable for business travelers. It provides amenities and services for business-related stays. The hotel can host meetings and events.

Hotel with Parking

Hotel Lugano Torretta offers two large parking spaces for a fee, including an indoor garage. They also have two charging stations for electric cars. Guests are asked to reserve parking in advance.

Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

4-Star Hotel

Room Types

Budget Single Room Offering free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Budget Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift.

Superior Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. Rooms on the upper floors are reachable by lift.

Deluxe Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. Rooms on the upper floors are reachable by lift.

Budget Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift.

Superior Single Room Providing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Classic Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. Rooms on the upper floors are reachable by lift.

Deluxe Triple Room Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. Rooms on the upper floors are reachable by lift.

Superior Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. Rooms on the upper floors are reachable by lift.

About Hotel Lugano Torretta

License: 027042-ALB-00290, IT027042A17QNJQN6F

Guest Reviews

8.1

Very Good

Location

Hotel Lugano Torretta offers an ideal location for travelers looking to explore Venice while staying within easy reach of essential transport links. Set in a strategic and convenient spot in Mestre, the hotel is just a few minutes' walk from the Venice Mestre train station, making it highly accessible for those arriving by train or bus. The proximity to the train station allows guests to be just a short ride away from Venice itself, with frequent departures ensuring a seamless transition to the historic and cultural core of the city.

Beyond its logistical convenience, the hotel is surrounded by well-connected transportation options, including bus lines right outside the door that whisk guests directly into the heart of Venice in approximately 10 to 15 minutes. The neighborhood remains quiet despite the bustling transit links, creating a tranquil balance for visitors seeking respite after their adventures in Venice.

Guests consistently praise the hotel's cleanliness and comfort, alongside its functional amenities. The modern and well-equipped rooms complement the advantageous location, offering value and ease for both leisure and business travelers. Coupled with friendly and accommodating staff, Hotel Lugano Torretta stands out as a practical and pleasant choice for Venetian exploration, providing excellent access to public transport while remaining just outside the main tourist throngs of Venice.

Breakfast

The breakfast experience at Hotel Lugano Torretta presents a mix of impressions, with several guests finding it satisfying and diverse, while others highlight room for improvement. Many reviews praise the breakfast as being very good, with a substantial selection and generous variety, including both sweet and savory options. Guests appreciated the plentiful and well-curated buffet, highlighting its capacity to adequately cater to their needs with items such as eggs, meats, cheeses, and fresh fruits and vegetables.

However, some feedback notes that the breakfast could enhance its variety and quality, especially for a 4-star hotel standard. Although certain elements like hot dishes and croissants receive positive mention, other components, particularly coffee and fruit juices, have been found lacking by some guests. The breakfast being frequently described as average speaks to the potential for improvement. Some reviews mention limited options or monotony over consecutive days, suggesting a fresher, more imaginative approach could elevate the experience further.

On a positive note, the staff's friendliness and the buffet's consistent replenishment received commendation, contributing to a generally pleasant atmosphere. Overall, while the breakfast at Hotel Lugano Torretta may not fully meet the expectations of a 4-star establishment for every guest, it provides a solid starting point that most find satisfactory and enjoyable.

Dinner

Hotel Lugano Torretta offers a dining experience that has received a mixed array of feedback from guests. Many guests commend both breakfast and dinner as excellent, highlighting tasty and good food from the on-site restaurant. The internal restaurant, often referred to as Le Griglia, is noted for its convenience and good service. Guests have appreciated the reasonable pricing for meals that bridge quality and quantity effectively.

Despite some reviews pointing to a rather "tough" steak or a dinner experience falling short of expectations, the general sentiment about the à la carte dinner remains positive. There is acknowledgment of the restaurant being a convenient choice, especially for business travelers, with patrons returning for its consistency in delivering adequate to good quality meals.

Breakfast at the hotel earns positive marks, often described as very good, contributing to the overall pleasant dining encounters. While the variety on the dinner menu might benefit from catering more broadly to international tastes, it generally satisfies with reasonable pricing and an acceptable service level. Guests can find satisfying meals without venturing far from the comfort of their accommodations, making it a convenient option for many.

Rooms

Hotel Lugano Torretta offers a diverse room experience that caters to varying preferences and budgets. Many guests praise the spaciousness and cleanliness of the rooms, highlighting the comfortable beds and well-maintained facilities as key features. Rooms are often described as bright, modern, and tastefully decorated, especially those in the renovated section of the hotel. Guests appreciate the ample room space, which is especially favorable for those staying for more extended periods or traveling with family or friends. The location is noted for its convenience, being a short distance from Mestre train station, making it easy for travelers to access Venice.

However, some areas of the hotel still retain older furnishings, leading to a contrast between the newer and more dated rooms. Despite this, guests generally find the rooms functional, with sufficient amenities provided, including daily cleaning services. Certain rooms feature charming balconies and welcoming environments that allow guests to enjoy the morning sun. Both travelers seeking a basic yet comfortable stay and those preferring more modern décor with updated amenities find options to suit their needs.

In summary, Hotel Lugano Torretta provides clean, spacious, and comfortable accommodations with a quiet yet convenient location near transportation links. While some parts of the hotel require modernization, the overall guest experience is positive, with attentive staff and adequate facilities to ensure a pleasant stay.

Beds

Hotel Lugano Torretta offers a mixed experience when it comes to its beds, with the majority of reviews praising their comfort. Guests frequently highlight the beds as comfortable and conducive to a restful night's sleep, often describing them as good or even super comfortable. This reassuring assessment forms one of the bed's highlights in any stay at this hotel.

However, preferences vary, and some guests found the mattresses too hard or noted that certain rooms have beds made by pushing two single mattresses together to form a double bed—an arrangement that might not be ideal for couples seeking uninterrupted comfort. A few reviewers also mentioned quality issues with the bedding, such as stained sheets, while others noted varying firmness which some guests found less comfortable.

Overall, it appears that while the beds at Hotel Lugano Torretta generally provide a comfortable sleeping experience, the varying mattress quality and composition suggest that individual preferences will play a significant role in how guests perceive their night's rest.

Cleanliness

Hotel Lugano Torretta consistently receives positive remarks about its cleanliness, making it a standout feature for many guests. The hotel offers clean, spacious, and modern rooms with daily cleaning and towel changes. The crisp white sheets and towels add to the sense of freshness, and both rooms and bathrooms are often highlighted for their immaculate condition. Despite the occasional comments about the outdated decor or minor cleaning issues in common areas, the overall cleanliness of the hotel is praised as exceptional.

The hotel’s strategic location near public transport options like the bus stop and Mestre train station also contributes to its appeal, providing easy access to Venice. Guests find the hotel environment quiet and conducive to relaxation, despite noting some areas undergoing renovations. The friendly and attentive staff further enhance the experience by maintaining high standards of hygiene and comfort. Overall, Hotel Lugano Torretta is recognized for maintaining a high standard of cleanliness, making it a reliable choice for those visiting the area.

Staff

Hotel Lugano Torretta receives high praise for its staff, which is frequently described as friendly, helpful, and professional. Guests consistently highlight the warm and welcoming atmosphere created by the hotel team, noting their ability to assist in multiple languages, including Spanish and French. The 24-hour reception is particularly appreciated, especially for accommodating late check-ins and allowing luggage storage before check-in. Alfredo at the reception is repeatedly mentioned for his exceptional friendliness and assistance.

The hotel's location near the Mestre train station is another repeated benefit, offering easy access to Venice. This makes the hotel a convenient choice for travelers looking to explore the area. The staff's knowledge and willingness to provide local information about transportation and destinations also contribute positively to the guest experience.

Although most reviews strongly emphasize the polite and attentive nature of the staff, a few guests noted instances of unfriendly interactions, indicating some variability in service experiences. Despite this, the overall consensus remains very positive, with guests often recommending the hotel for its excellent service and strategic location. The availability and politeness of the staff are highlighted as strong points, contributing to a pleasant stay for those visiting the hotel.

Wi-Fi

Hotel Lugano Torretta presents a mixed experience when it comes to Wi-Fi connectivity. While there are some positives, with notable mentions of good and strong Wi-Fi in certain common areas like the lobby, the majority of reviews suggest issues with the hotel's internet service. Many guests reported inconsistent and weak signals, with the Wi-Fi frequently dropping or hardly connecting at all, particularly in the rooms. Some visitors noted that the connection performed better in the morning, yet was inadequate or entirely unavailable in the evening and within specific floors. The internet service seems to be more reliable and effective in shared spaces, but the overwhelming consensus is that the Wi-Fi could benefit from significant improvements throughout the entire hotel to meet guest expectations.

Parking

Hotel Lugano Torretta offers convenient and secure parking options that are highly praised by guests. The hotel provides a range of parking facilities, including both covered and outdoor spaces, which are easily accessible and in close proximity to the entrance. Guests appreciate the gated and secure parking environment, which offers peace of mind during their stay. The cost of parking is generally considered reasonable, with a standard fee of €10 per day being frequently mentioned as good value for money, especially given the hotel's prime location near major transport links, such as the Venice/Mestre train station and bus stops.

An added benefit is the flexibility to leave the car in the parking lot even after checking out, for an additional half-day fee. This is particularly useful for those planning to explore Venice further after leaving the hotel. Some reviews note a variation in fees for extended hours, with one instance of a slightly higher charge at €16.50 for a longer duration, though the norm remains around €10.

Overall, the parking service at Hotel Lugano Torretta is frequently lauded for its convenience and security, making it a practical choice for travelers visiting Venice.

Family

Hotel Lugano Torretta emerges as a family-friendly haven, ideal for those traveling with children. Positioned conveniently less than five minutes from the Mestre bus station, it offers an accessible and comfortable stay for families. The hotel provides spacious triple rooms equipped with three separate beds and a large bathroom complete with dual sinks, making it a practical choice for family accommodations. While there seems to be limited feedback on direct activities for children, the family-friendly atmosphere is evident in the reviews. Additionally, pet owners will appreciate the warm reception animals receive, with bowls and mats available for pets. The hotel stands out as a suitable base for families exploring the area with children and pets in tow.

4 Star

Hotel Lugano Torretta, while rated as a four-star establishment, garners mixed impressions from its guests. Many visitors express skepticism regarding its four-star rating, noting that it feels more akin to a two or three-star hotel. The common thread among reviews is the disconnect between the hotel's advertised status and the amenities provided. Specifically, the breakfast receives significant criticism, being described as basic and lacking variety, not living up to the standards expected of a four-star hotel.

Despite these shortcomings, some guests find aspects of the hotel satisfactory. The staff is frequently praised for being friendly, and the hotel's connectivity to local transportation, including the train station and bus to the airport, is highlighted as a positive feature. The rooms, particularly in the renovated section, are appreciated for their comfort and space, though other parts of the hotel suggest a dated atmosphere reminiscent of past decades.

While the hotel represents good value for its price point, the lack of certain amenities, such as complimentary bottled water in rooms and more comprehensive bathroom supplies, detracts from the overall four-star experience. The use of single-use plastics in the bathrooms and self-service coffee machines also raises concerns about maintaining the environmental and service standards typically associated with higher-rated hotels.

Ultimately, Hotel Lugano Torretta provides a convenient and value-oriented option for travelers, but those expecting the full range of four-star services and facilities may find the experience lacking. It may serve well as a practical base near Venice, but guests are advised to set realistic expectations based on the reviews.

No, Hotel Lugano Torretta doesn't have any pool.

No, a spa isn't available at Hotel Lugano Torretta.

Yes, Hotel Lugano Torretta welcomes dogs.

Yes, parking facilities are available at Hotel Lugano Torretta.

No, Hotel Lugano Torretta doesn't have a gym.

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