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Hotel Villa Serena

Marghera , Via Mezzacapo 2/b (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Villa Serena is a well-regarded establishment situated in a prime location ideal for travelers looking to explore Venice while residing in a more tranquil area. Positioned conveniently near the Mestre train station, guests enjoy easy access to Venice Santa Lucia station within 15 minutes, complemented by nearby bus stops that whisk visitors to Venice in about 10-25 minutes. The serene surroundings and ample dining options nearby, coupled with easy highway access and secure parking, offer added convenience for those traveling by car.

Although Hotel Villa Serena does not provide a traditional breakfast service, the thoughtful efforts of the hotel’s management to offer small baskets of morning snacks and refreshments have been warmly received by guests. These complimentary provisions, coupled with the friendliness and attentiveness of the staff, compensate for the lack of formal breakfast. The hotel's proximity to various cafes and pastry shops allows guests to easily find alternate breakfast options.

Accommodations at Hotel Villa Serena are frequently described as clean, spacious and aesthetically appealing, featuring bright and airy rooms with classic Venetian decor. Many rooms come with private balconies, enhancing the stay experience with pleasant views. Guests consistently commend the hotel’s commitment to cleanliness, noting the regular cleaning routines and spotless rooms that contribute to a comfortable and inviting atmosphere. The provision of necessary amenities, including private bathrooms and fridges, further adds to the convenience.

The exceptional staff at Hotel Villa Serena repeatedly earns high marks for their friendly and helpful nature. Their dedication to providing excellent service, exemplified by personalized gestures and useful local advice, significantly enhances the overall guest experience. Mr. Emo, the hotel owner, is particularly highlighted for his warmth and attentiveness.

Hotel Villa Serena also offers reliable free WiFi throughout the property, although a few guests have reported occasional connectivity issues. The hotel’s secured and free parking facility is highly praised for its ample space, safety and convenience, making it a stress-free option for those traveling with vehicles.

Finally, the beds at Hotel Villa Serena receive substantial acclaim for their comfort and quality, significantly enhancing guests' overall stay. The excellent bedding, along with the Venetian-themed design of the rooms, ensures a comforting and aesthetically pleasing experience.

In summary, Hotel Villa Serena combines traditional Venetian charm with modern conveniences, offering a clean, comfortable and well-located base for travelers wishing to explore Venice. The exceptional hospitality, thoughtful provisions and high standards of cleanliness and comfort make it a highly recommended choice for visitors.
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Categories

Small Hotel

This hotel offers a tranquil environment, ideal for unwinding after a day of sightseeing. The cozy atmosphere and friendly service contribute to a pleasant and relaxing stay.

3-Star Hotel

This hotel provides a comfortable stay with standard amenities. Its location offers a balance between tranquility and accessibility to nearby attractions.

Historic Hotel

Hotel with Parking

Cheap Hotel

Room Types

Double Room The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Triple Room The triple room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer.

About Hotel Villa Serena

License: IT027042A1ZYR25DOA

Guest Reviews

8.3

Very Good

Location

Hotel Villa Serena enjoys a prime location for travelers aiming to explore Venice while staying in a quieter part of town. The hotel is conveniently situated near Mestre train station, which is within a short 8-minute walk, providing easy access to Venice Santa Lucia station in just 15 minutes. Additionally, several bus stops are within a 2-5 minute walking distance, allowing guests to reach Venice in approximately 10-25 minutes by bus.

The area surrounding the hotel is calm and peaceful with plenty of dining options nearby, including cafes for breakfast and various restaurants in Maghera Center. For those traveling by car, the hotel's proximity to the highway and the availability of parking are added advantages.

The hotel itself reflects traditional Venetian charm, maintaining the original layout and style, despite some areas needing renovation. Guests appreciate the friendly and helpful staff, who contribute to a pleasant stay. Overall, Hotel Villa Serena offers a strategically convenient base for visitors, blending tranquil accommodation with excellent transportation links to Venice.

Breakfast

Hotel Villa Serena currently does not offer a traditional breakfast service, which might come as a surprise to some visitors. The breakfast room is not operational at the moment, contributing to the absence of a standard breakfast option. However, the hotel takes thoughtful measures to ensure guests are not left entirely without morning provisions.

The owner and manager have shown great hospitality by preparing small baskets filled with juices, packaged croissants, cookies, water and other snacks for guests to enjoy in their rooms. This gesture, often described as a 'gift' or a 'complimentary welcome basket', helps fill the gap left by the lack of a formal breakfast offering.

Guests have appreciated these efforts and noted the friendly and considerate nature of the hotel staff. For those who prefer a more robust breakfast experience, there are many excellent cafés and pastry shops in the area that provide ample options. Despite the absence of breakfast, the positive experiences with the staff and the thoughtful provisions make Hotel Villa Serena a pleasant place to stay.

Rooms

Hotel Villa Serena offers well-maintained and clean rooms that cater to a variety of guest needs. Many reviews highlight the spaciousness and cleanliness of the accommodations with descriptions such as spotless, tidy and functional being commonly mentioned. The comfort of the bedding and the bright, airy rooms contribute to an overall positive experience with many guests appreciating the comfortable furniture and the beautiful Venetian-style decor.

Some rooms feature balconies with pleasant views, enhancing the stay experience for those who enjoy a touch of the outdoors. Families found the rooms suitable with some remarks noting that they fit well for a family with one child. The private bathrooms are clean and come equipped with necessary amenities like a fridge.

Despite a few minor issues such as room size and storage limitations, the majority of feedback emphasizes comfort and cleanliness. The friendly and helpful staff further enhance the appeal of the hotel, providing a welcoming atmosphere for travelers. Overall, Hotel Villa Serena seems to be a clean, comfortable and well-managed option for a pleasant stay.

Beds

Hotel Villa Serena offers guests a consistently high level of comfort in their accommodations, notably through their beds. The beds are highly praised for their excellent quality and state-of-the-art mattresses. Guests frequently mention the comfort of the beds, highlighting the great support and relaxation they provide. Additionally, the bedding is consistently described as comfortable with fresh bed linen and towels contributing to the overall positive experience. The beds combine functionality with an appreciated Venetian design, adding to the aesthetic appeal of the rooms. Overall, the hotel's beds significantly enhance the guests' stay, providing excellent quality at a fair price.

Cleanliness

Hotel Villa Serena consistently stands out for its exceptional cleanliness, as reflected in numerous guest reviews. Visitors frequently commend the hotel for maintaining spotless rooms and bathrooms, emphasizing the daily cleaning routine which includes fresh linens and towels. The rooms are described as not only clean but also tidy, comfortable and well-furnished, often adorned with stylish Rococo furniture. The entire establishment, from the common areas to individual accommodations, is said to be in perfect condition, underlining the high standards of hygiene upheld by the staff.

Guests appreciate the hotel's excellent location, complemented by beautiful furniture and functional amenities. The bed linens and towels are noted for their snow-white quality with one guest mentioning the clean and fragrant linens as particularly noteworthy. The regular cleaning regime ensures that rooms remain inviting and organized throughout their stay.

Aside from the impeccable cleanliness, the hotel is also recognized for its friendly and helpful staff, who are described as extremely kind and easy to communicate with. This attention to detail in both service and cleanliness enhances the overall guest experience, making Hotel Villa Serena a highly recommended choice for travelers seeking a clean, comfortable and well-maintained stay.

Staff

At Hotel Villa Serena, the staff consistently earns high praise from guests for their friendliness, helpfulness and warm hospitality. The reception staff is noted for being both welcoming and informative, offering guests useful tips and guidance on navigating the local area and reaching Venice. The hotel's owner, often mentioned by name as Mr. Emo, stands out for his exceptional kindness, attentiveness and willingness to go above and beyond to assist guests.

Comments frequently highlight the courteous nature of the owner and the personalized care he provides, including thoughtful gestures like arranging tests or providing free water. Guests also mentioned the cleaning staff, describing them as kind and lovely, contributing to the overall pleasant experience at the hotel.

The positive interactions extend to all parts of the hotel with many guests appreciating the free daily cleaning services and the convenient amenities provided. The staff’s efforts to make guests feel welcome and comfortable shine through in various reviews, indicating a genuine commitment to excellent service.

Overall, the hotel's strong sense of hospitality, underscored by the amicable and helpful nature of all staff members, enhances the guest experience, making Hotel Villa Serena a charming and recommendable choice for travelers.

Wi-Fi

Hotel Villa Serena offers Wifi that is generally reliable and available both in common areas and guest rooms. Some guests praised the super fast connection and mentioned that the WiFi worked well during their stay. However, a few reviewers noted issues such as a weak modem signal near certain rooms and instances where the WiFi did not work consistently. Despite the occasional connectivity problems, the availability of WiFi throughout the hotel remains a notable convenience for guests.

Parking

Hotel Villa Serena offers an excellent parking experience for its guests, ensuring a stress-free stay. The hotel boasts a private, secured parking area located within its courtyard, providing guests with peace of mind knowing their vehicles are safe. The parking is included in the room price, making it a valuable amenity, especially for those traveling by car.

Guests consistently highlighted the ample parking spaces available, emphasizing that it's well-arranged and convenient. The fenced area adds an extra layer of security, which was greatly appreciated by visitors. Many found it especially convenient to leave their car at the hotel and use public transportation to continue their journey to Venice with a bus stop just a few meters away that takes passengers to the city in about 15 minutes.

The hotel's location near the train station further adds to its convenience, making it an excellent choice for a city trip to Venice. Overall, the parking at Hotel Villa Serena is highly praised for its safety, convenience and the added benefit of being free, ensuring guests can enjoy their stay without worrying about their vehicles.

No, Hotel Villa Serena doesn't have any pool.

No, a spa isn't available at Hotel Villa Serena.

No, Hotel Villa Serena doesn't allow dogs.

Yes, parking facilities are available at Hotel Villa Serena.

No, Hotel Villa Serena doesn't have a gym.

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