Extended Stay America Suites - Boston - Marlborough
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Summary of reviewsExtended Stay America Suites - Boston - Marlborough offers a strategic location that appeals to a wide range of travelers, with convenient access to restaurants, shops, entertainment, major highways, and local attractions like UMass Memorial Hospital and convention centers. Guests appreciate the peaceful and beautiful surroundings, making it a fitting choice for families, event goers, and shopping enthusiasts.
The hotel boasts clean and spacious rooms equipped with full kitchens and ample storage, providing an apartment-like feel that is ideal for longer stays. Guests praise the comfortable beds and the homey ambiance, ensuring good value for money with its accommodations. Staff members, often mentioned by name, enhance the guest experience with their dedication, friendliness, and the warm, welcoming atmosphere they create, frequently going above and beyond to meet guests' needs.
Parking at the hotel is described positively, with free and plentiful spaces that accommodate larger vehicles, contributing to easy, hassle-free access. Family-friendly features such as in-room kitchens and laundry facilities add to the hotel's practicality, offering a suitable base for families visiting nearby attractions or using the hotel as a long-term residence.
Despite overall satisfaction, certain areas have been noted for improvement. The breakfast offerings are minimal, not meeting some guests' expectations for a more substantial meal. Cleanliness and maintenance issues, including unpleasant odors and outdated furnishings, have detracted from the experience for some visitors. Noise disturbances, particularly from neighboring rooms and the parking lot, along with concerns about bed comfort and occasional bedbugs, highlight areas for enhancement.
In summary, Extended Stay America Suites - Boston - Marlborough provides good value accommodations with a welcoming atmosphere, particularly excelling in location, room functionality, and staff service, while leaving room for improvements in breakfast options and overall maintenance.
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The hotel boasts clean and spacious rooms equipped with full kitchens and ample storage, providing an apartment-like feel that is ideal for longer stays. Guests praise the comfortable beds and the homey ambiance, ensuring good value for money with its accommodations. Staff members, often mentioned by name, enhance the guest experience with their dedication, friendliness, and the warm, welcoming atmosphere they create, frequently going above and beyond to meet guests' needs.
Parking at the hotel is described positively, with free and plentiful spaces that accommodate larger vehicles, contributing to easy, hassle-free access. Family-friendly features such as in-room kitchens and laundry facilities add to the hotel's practicality, offering a suitable base for families visiting nearby attractions or using the hotel as a long-term residence.
Despite overall satisfaction, certain areas have been noted for improvement. The breakfast offerings are minimal, not meeting some guests' expectations for a more substantial meal. Cleanliness and maintenance issues, including unpleasant odors and outdated furnishings, have detracted from the experience for some visitors. Noise disturbances, particularly from neighboring rooms and the parking lot, along with concerns about bed comfort and occasional bedbugs, highlight areas for enhancement.
In summary, Extended Stay America Suites - Boston - Marlborough provides good value accommodations with a welcoming atmosphere, particularly excelling in location, room functionality, and staff service, while leaving room for improvements in breakfast options and overall maintenance.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Extended Stay America Suites in Marlborough, Boston is praised for its strategically convenient location. Guests appreciate its proximity to numerous amenities, including restaurants, shops, and entertainment options. The hotel is also situated near major highways like I-495, making it an accessible choice for travelers. Its location is particularly beneficial for those attending events, with UMass Memorial Hospital, local ice rinks, and convention centers being just a short drive away. The area is described as peaceful and beautiful, providing a safe and relaxed environment for visitors. Shopping enthusiasts will find themselves conveniently close to malls and grocery stores, while families visiting local attractions enjoy the ease of reaching their destinations. Overall, the hotel's location offers excellent value for money, blending accessibility and comfort with a variety of dining and shopping options nearby.
The breakfast experience at Extended Stay America Suites - Boston - Marlborough is largely centered around simplicity and convenience. Guests frequently mention the coffee as a highlight, often noting that it is of a surprisingly good quality compared to other locations they've visited. However, the breakfast offerings are generally characterized as minimal, aligning more with a grab-and-go style than a traditional continental breakfast. Typical fare includes packaged muffins, cereal bars, and oatmeal, with some reviews appreciating the taste of the cereal bars and muffins. Despite these basic provisions, several guests express a desire for a more substantial breakfast, with hot options and greater variety. The breakfast selection may not meet the expectations set by its advertising, leading to some disappointment among guests. Overall, while deemed adequate by some, the breakfast experience could benefit from enhancement to better cater to guest expectations for a satisfying morning meal.
Nestled in the bustling area of Marlborough, the Extended Stay America Suites stands out as a convenient choice for travelers, especially those looking for a longer stay. The hotel garners praises for its clean and spacious rooms, which offer an apartment-like feel with actual kitchens, full-size fridges, microwaves, and ample storage. Guests appreciate the comfort of the beds and the homey ambiance, noting the space as perfect for relaxed weekends or overnight stays. The location and reasonable pricing are other highlights, particularly for those visiting nearby academic institutions. The establishment strikes a balance between comfort and practicality, providing good value with its accommodations. While some reviews mention areas in need of renovation and occasional maintenance issues, the overall sentiment points to a pleasant and accommodating experience with helpful staff, good WiFi, and quiet surroundings.
At the Extended Stay America Suites in Marlborough, guest experiences with the beds have been mixed, leaning towards a few positive aspects amidst several concerns. While some guests found the beds to be big, clean, and comfortable, with a decent level of comfort for an overnight stay, others highlighted significant issues. The comfort of the mattresses was a frequent point of contention, with descriptions ranging from being the worst they had experienced to more mildly uncomfortable or stiff. Noise from the beds was noted, detracting from the overall sleep quality. Although bed cleanliness was generally satisfactory, isolated incidents of bedbugs were reported, raising concerns about pest control. Pillows also received specific criticism for their lack of comfort. Despite these varied experiences, the clean sheets and occasional instances of very comfy beds provided some guests with a satisfactory rest. Ultimately, while you might enjoy a decent sleep here, managing expectations regarding the bed comfort could lead to a more pleasant stay.
Travelers visiting the Extended Stay America Suites in Boston - Marlborough seem to have mixed opinions regarding the cleanliness of the property. The rooms are frequently highlighted for being tidy and clean, with clean sheets and comfortable accommodations, offering a convenient and quiet stay. Guests appreciate the spaciousness and the nice, clean environment, which is complemented by a satisfactory breakfast option and good WiFi, ensuring essential amenities are covered.
On the positive side, the hotel is described as a great value, with clean rooms providing comfort and convenience, surrounded by good restaurants nearby. Additionally, the location is noted for being easy to access, further enhancing its appeal for a comfortable stay.
However, certain issues detract from the experience. There are consistent concerns about the general upkeep and cleanliness within the facility, mentioning broken furnishings and areas that appear outdated. Unpleasant smells, ranging from food to cigarette smoke and marijuana, have been described throughout the building. The hallways and common areas sometimes suffer from cleanliness issues, with trash lingering in hallways and furniture left dirty. Specific shortcomings in room and bathroom maintenance are noted, including sticky floors, moldy shower curtains, and insufficiently clean bathrooms, detracting from the overall feel of the stay.
Overall, while some travelers find the accommodations adequate and tidy, others believe there are significant areas for improvement regarding maintenance and cleanliness, affecting the overall guest experience.
At Extended Stay America Suites in Marlborough, guests frequently highlight the commendable staff for their dedication and friendliness. While initial impressions might sometimes be lukewarm due to short staffing, the majority of experiences are filled with praise for the staff's kindness and efficiency. Names often mentioned include Bryce, Katie, Jesus, Peri, Shanissa, Sarah, Becky, Danny, Thomas, and Joanne, who are known for going above and beyond to ensure guests feel comfortable and cared for. The team is characterized by an accommodating nature, excellent listening skills, and a genuine effort to meet guest needs. Despite some operational hiccups, such as front desk delays, the staff consistently demonstrates warmth and helpfulness, creating a welcoming atmosphere that makes guests feel like family. Overall, the positive encounters with the staff contribute significantly to a pleasant stay at the hotel.
Guests of the Extended Stay America Suites in Boston-Marlborough generally have positive feedback when it comes to parking at the hotel. Many highlight the ample and free parking available, describing it as plentiful and easy to use. The convenience of being able to park close to the entrance is appreciated by many, making access straightforward and hassle-free. Some guests report having the freedom to park multiple vehicles, which was beneficial for their needs, including larger vehicles like trucks and trailers. However, there are some concerns about cleanliness and safety in the parking lot area, indicating that improvements could be made in these aspects. Overall, the parking situation at the hotel is viewed favorably in terms of availability and ease of access.
Extended Stay America Suites - Boston - Marlborough presents itself as a reasonably practical choice for families seeking accommodations with useful amenities. Many reviews mention the convenience of a complete kitchen in the rooms, allowing families to prepare their own meals. Additionally, washers and dryers are available, which is advantageous for guests with children. The hotel can act as a practical base for visiting relatives or exploring the area where family members reside nearby.
Despite some positive aspects, the hotel has received mixed feedback regarding its atmosphere. While it serves as a good option for families, some guests have encountered noise disturbances, including loud toddlers in neighboring rooms, and have noted that parties sometimes take place in the parking lots. As the hotel hosts many long-term residents, including families, it offers a unique dynamic that may not be to everyone's preference.
Overall, while Extended Stay America Suites - Boston - Marlborough has some family-friendly features, considerations such as noise levels and the presence of long-term residents should be weighed when choosing this accommodation.
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Location
Breakfast
Rooms
Beds
Cleanliness
On the positive side, the hotel is described as a great value, with clean rooms providing comfort and convenience, surrounded by good restaurants nearby. Additionally, the location is noted for being easy to access, further enhancing its appeal for a comfortable stay.
However, certain issues detract from the experience. There are consistent concerns about the general upkeep and cleanliness within the facility, mentioning broken furnishings and areas that appear outdated. Unpleasant smells, ranging from food to cigarette smoke and marijuana, have been described throughout the building. The hallways and common areas sometimes suffer from cleanliness issues, with trash lingering in hallways and furniture left dirty. Specific shortcomings in room and bathroom maintenance are noted, including sticky floors, moldy shower curtains, and insufficiently clean bathrooms, detracting from the overall feel of the stay.
Overall, while some travelers find the accommodations adequate and tidy, others believe there are significant areas for improvement regarding maintenance and cleanliness, affecting the overall guest experience.
Staff
Parking
Family
Despite some positive aspects, the hotel has received mixed feedback regarding its atmosphere. While it serves as a good option for families, some guests have encountered noise disturbances, including loud toddlers in neighboring rooms, and have noted that parties sometimes take place in the parking lots. As the hotel hosts many long-term residents, including families, it offers a unique dynamic that may not be to everyone's preference.
Overall, while Extended Stay America Suites - Boston - Marlborough has some family-friendly features, considerations such as noise levels and the presence of long-term residents should be weighed when choosing this accommodation.
No, Extended Stay America Suites - Boston - Marlborough doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Boston - Marlborough.
Yes, Extended Stay America Suites - Boston - Marlborough welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Boston - Marlborough.
No, Extended Stay America Suites - Boston - Marlborough doesn't have a gym.
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