Flag Hotel Valencia

Masalfasar 39.55250900, -0.29984400 , Carretera Gombalda, S/n (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsFlag Hotel Valencia is strategically located on the outskirts of Valencia, offering easy access to the city via a 15-20 minute drive. Its proximity to a large shopping center (Carrefour) and ample free parking adds to its convenience for travelers. It is ideally suited for those with cars due to its less pedestrian-friendly environment and highway barriers restricting easy access to nearby beaches. The peaceful location appeals to business travelers and those on road trips looking for a quiet stay.

The breakfast service receives varying feedback with many appreciating the ample, hearty buffet that offers a good value for around €9. Guests often enjoy the fresh pastries and natural orange juice and the helpful and attentive staff enhance the experience. However, some find the breakfast monotonous and lacking healthier options like fresh fruits and vegetables with occasional issues regarding cleanliness and the food quality.

For dinner, the friendly and helpful staff are commended, although the limited menu and occasionally high prices are noted drawbacks. The restaurant's restrictive hours and occasionally inconsistent service further detract from the overall dining experience. Despite these issues, guests can explore nearby fast food options at the adjacent shopping mall.

Room experiences are mixed with positive mentions of spaciousness, daily cleaning and sea views. Features like air conditioning and large bathtubs add comfort. However, many rooms are described as outdated, necessitating renovation and improved cleanliness with issues such as cracked walls, broken fixtures and musty smells being common complaints. Noise isolation varies with some rooms better soundproofed than others.

The staff at Flag Hotel Valencia stand out positively, widely praised for their friendliness, professionalism and service. Incidents of language barriers are minor compared to the overall warm and helpful interactions guests experience with specific staff members receiving notable commendations.

While free Wi-Fi is available, many guests report poor connectivity and weak signals, sometimes failing to reach the rooms. Similar issues are noted with outdated television services.

The pool is well-maintained and clean, appreciated particularly for its peaceful atmosphere. However, its small size, limited operating hours and maintenance issues are common criticisms.

A standout feature is the excellent parking facilities, valued by guests for their convenience and security. The large, spacious and well-maintained parking lot, along with the option of a private enclosed garage, significantly enhances the overall experience for those traveling by car.

Beds receive mixed feedback; while some find them comfortable and conducive to a good night's sleep, many guests report issues with hardness, discomfort and noisy springs. Pillows are frequently criticized for being thin and uncomfortable.

Overall, Flag Hotel Valencia, while demonstrating certain limitations especially in room quality and dining services, presents a decent option for travelers prioritizing convenience, strategic location and excellent parking facilities. The friendly and professional staff also contribute positively to guests' experiences, making it a viable choice in its three-star category.
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Categories
Accessible Hotel
This hotel is listed as having wheelchair access.

3-Star Hotel
Located on Carretera Gombalda, this hotel offers standard amenities for a comfortable stay. It is a reliable choice for those seeking value for money.

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Tennis Courts

Hotel with Outdoor Pool

Room Types
Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, a wardrobe, heating, a flat-screen TV, as well as mountain views. The unit offers 2 beds.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a wardrobe, heating, a flat-screen TV, as well as mountain views. The unit offers 1 bed.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a wardrobe, heating, a flat-screen TV, as well as sea views. The unit has 2 beds.

Superior Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a wardrobe, heating, a flat-screen TV, as well as sea views. The unit offers 1 bed.

About Flag Hotel Valencia
License: CVH01195V
Guest Reviews
7.2
Good
Location
Located on the outskirts of Valencia, Flag Hotel Valencia is praised for its strategic position and accessibility. Positioned within a business park and close to the highway, it offers easy access to Valencia, just a 15-20 minute drive away. Guests appreciate the convenience of ample free parking and the direct proximity to a large shopping center, Carrefour, which makes it easy for basic shopping and dining.

The hotel is situated near several beaches, though access is typically by car due to highway barriers and the absence of pedestrian paths. While the beach is commendably close—some guests report it being around 300 meters away—it’s not accessible on foot, which might be a drawback for some visitors. However, the quiet locale provides a peaceful getaway, particularly admired by those looking to rest during a road trip or business travelers attending nearby industrial zones.

Views of the sea and the chance to visit nearby leisure centers add to the appeal. Despite being a bit isolated, the hotel's accessibility to main roads makes it an ideal spot for travelers with a car who wish to explore both Valencia and its coastal areas.

Overall, while the location might seem remote to some, the combination of affordability, quiet ambiance and strategic road access makes it an excellent choice for those traveling by car.

Breakfast
The breakfast experience at Flag Hotel Valencia has garnered mixed reviews, though it has its positive aspects. Many guests appreciate the variety and completeness of the buffet breakfast, often noting that it is generous, hearty and offers good value for money at around €9. It's worth mentioning that both sweet and savory options are available, including cold cuts, pastries, cereal and yogurt, which satisfies a range of preferences.

Several guests highlighted the freshness and quality of the food with specific praise for the fresh pastries and natural orange juice. The breakfast staff generally receives favorable comments, described as helpful and attentive, contributing positively to the experience.

However, some aspects leave room for improvement. A notable number of guests found the breakfast to be monotonous with the same items served daily, which could be a drawback for longer stays. The limited variety of healthy options, lack of fresh fruits and vegetables and quality of certain items like scrambled eggs also attracted criticism.

On the downside, some guests found the breakfast offerings to be poor, unappetizing or not worth the cost with reports of items like the orange juice sometimes missing. The ambiance and service were sporadically described as chaotic with occasional issues regarding cleanliness and the attitude of the breakfast staff.

Overall, while the breakfast at Flag Hotel Valencia meets the expectations of many guests, offering a decent, varied and plentiful start to the day, there is still room for improvements in consistency, variety and service quality to enhance the overall breakfast experience.

Dinner
The dining experience at Flag Hotel Valencia shows mixed reviews but highlights several key points about its offerings. Guests appreciated the friendly and helpful staff during meal times, contributing to a pleasant dining environment. The dinner service, when available, generally received positive remarks for quality, although options were noted as limited. Some guests mentioned enjoying their evening meals, describing the food as alright and the dining service as good.

However, significant limitations were also pointed out. The restaurant's operating hours appear restricted, often not opening until late in the evening and sometimes skipping meal services altogether due to external reservations or limited staffing. Several reviews remarked on the cafeteria's high prices and inconsistent customer service with the selection being quite basic and, at times, insufficient. Furthermore, dining options in the vicinity are limited mainly to fast food venues, which detracted from the local culinary experience.

Breakfast also received mixed reviews, being described as chaotic and lacking variety, though it did meet basic expectations. The hotel’s location near a mall offers alternative dining options, including familiar fast-food chains like McDonald's and Carrefour, which some found preferable to the hotel's offerings. Overall, while the dining service at Flag Hotel Valencia has its strengths, guests should be prepared for limited options and potentially consider nearby alternatives for a more satisfying meal experience.

Rooms
The rooms at Flag Hotel Valencia receive mixed reviews. On the positive side, many guests appreciate the spaciousness and comfort of the rooms, highlighting that they are cleaned daily. Some rooms even offer beautiful sea views, which add to the overall pleasant experience. The air conditioning, when functioning properly and large bathtubs are also noted as favorable aspects. Guests also find the location convenient with proximity to the beach and a leisurely center nearby.

However, there are several areas needing improvement. Numerous guests pointed out that the rooms are outdated and in dire need of renovation with deteriorated furniture, cracked walls and broken bathroom fixtures being common complaints. Issues with cleanliness have been frequently mentioned, including musty smells, mold, dust and even bugs. Basic amenities are often missing, such as fridges, sufficient outlets and even properly functioning TVs and air conditioning units.

Noise isolation appears inconsistent with some guests experiencing well soundproofed rooms, while others are disturbed by noise from adjacent rooms. Maintenance also needs attention with recurring mentions of damaged doors, peeling paint and malfunctioning facilities.

Despite these drawbacks, many guests still find the rooms comfortable enough for a simple stay focused on resting and sleeping. The overall experience remains variable, depending on the specific room assigned.

Beds
The bed experience at Flag Hotel Valencia has received a mixed bag of reviews. On the positive side, many guests found the beds to be very comfortable, contributing to a good night's sleep. Some guests specifically appreciated the beds being large and clean, which added to their overall comfort. The beds and bedding quality were praised by those who enjoyed restful nights.

However, a significant number of guests reported issues with the bedding. Complaints about beds being hard, uncomfortable and noisy were common. Many noted that the mattresses were either sinking or so old that springs could be felt. The third bed, often a fold-out or sofa bed, was frequently mentioned as being particularly uncomfortable. Pillows were another point of contention for numerous guests, described as being thin, hard and in need of replacement.

Overall, while some visitors had a comfortable sleeping experience at Flag Hotel Valencia, many others felt that both the mattresses and pillows required significant improvement.

Cleanliness
The cleanliness at Flag Hotel Valencia appears to be a mixed bag based on guest feedback. On the brighter side, some guests appreciated the overall cleanliness, noting that their rooms were cleaned daily, describing the hotel as clean and pleasant with spacious and comfortable rooms.

However, numerous guests found significant issues related to cleanliness and maintenance. Many expressed concerns about dirty rooms, mold in bathrooms and dust under beds. The condition of the furniture and fixtures, including rusty bathroom accessories and peeling walls, often indicated a need for renovation. Some rooms were reported to have persistent unpleasant smells and there were specific mentions of mold on ceilings and curtains.

Common areas, including the pool, were also highlighted negatively with reports of dirty conditions and malfunctioning maintenance equipment. Specific details such as uncleaned cups, dirty walls and stains were frequently pointed out.

Despite the sporadic praises for cleanliness, the general sentiment suggested that the hotel's cleaning and maintenance services require considerable improvement to meet guest expectations.

Staff
The Flag Hotel Valencia has garnered quite a positive reputation for its staff. From receptionists to cleaning services, one will find a consistent theme of friendliness and helpfulness among the employees. Many guests have highlighted the attentiveness and professionalism of the staff, which seems to span across various departments including the reception and breakfast service. The personnel are often described as exceptionally kind and courteous, making visitors feel welcome and supported during their stay.

While there have been some instances of language barriers with some staff speaking minimal English, their willingness to assist and accommodate guests is frequently noted. Additionally, many reviews point out specific individuals like Javi, Enrique and Silvia, who have left a positive impression through their excellent service.

There are, however, some mixed reviews regarding the dining staff with occasional comments about unfriendly attitudes, but this seems to be the exception rather than the rule. Overall, the staff at Flag Hotel Valencia is commended for their responsiveness, warmth and customer-focused approach, making it one of the key highlights for guests staying at the hotel.

Wi-Fi
Guests at Flag Hotel Valencia have provided mixed feedback regarding the hotel's Wi-Fi service. Some travelers appreciated the free Wi-Fi and reported that it was good and perfectly working, while others found it stable and reliable. However, a significant number of guests faced issues, mentioning poor or very bad internet connections. Reviews highlighted that the Wi-Fi often did not reach their rooms and the available signal was weak or barely functional. Some noted that the internet quality was deficient, referring to it as terrible and constantly failing. Despite a backup network being offered, it did not seem to improve the overall experience. Additionally, alongside Wi-Fi issues, the television services were frequently reported as subpar with outdated equipment and limited channel availability.

Pool
The pool at Flag Hotel Valencia garners mixed reviews from its guests. Positively, many guests appreciate the pool's cleanliness and the fact that it provides a pleasant, peaceful experience. It is often described as nice, comfortable and great for children with some even noting it gets sun all day. Loungers and seating around the pool area are kept clean and staff are seen as friendly and helpful.

However, the pool's small size is frequently mentioned and its capacity can feel insufficient given the number of rooms. Maintenance issues crop up in several reviews with mentions of water pumps not functioning properly, cloudy water and general wear and tear. Some guests noted the pool could be cleaner and better maintained. The pool's limited operating hours and the requirement for guests to reserve time slots due to Covid-19 measures also limit its accessibility, which frustrated some visitors. Seasonal closures further impact availability, making it important for potential guests to check if the pool will be open during their stay. Overall, while the pool offers a pleasant and clean environment, it faces challenges with maintenance, size and availability.

Parking
Flag Hotel Valencia boasts a considerable advantage in terms of parking facilities, which stands out prominently in guest reviews. Guests frequently highlight the availability of free parking throughout their stay, making it an accessible and convenient option for those with vehicles. The hotel offers a large, spacious and secure outdoor parking lot, which ensures easy access and sufficient space to park comfortably. Additionally, there is a private enclosed garage available, although it comes with a fee to guarantee a spot.

The convenience of parking is further emphasized by its location right at the hotel entrance, allowing effortless access to and from the facility. Guests appreciate that the parking area is well-maintained and provides ample space for all, often describing it as roomy and comfortable. The parking lot is not supervised but is considered safe and reliable by visitors.

Overall, the hotel’s excellent parking options contribute to its appeal, particularly how easy it is to park and the fact that it is included in the stay's price.

3 Star
Flag Hotel Valencia tends to generate mixed impressions among its visitors regarding its three-star rating. Some guests describe it as a standard three-star facility, offering a reasonable price-quality ratio and adequate services for its category. Positive feedback highlights the friendly staff, the convenience of room service and the advantage of having a place to dry beach clothes. Breakfast is noted as an available amenity and the location is considered easy to access.

However, several reviews suggest that the hotel falls short of the expected three-star standards. Common criticisms include outdated and poorly maintained facilities, dirty rooms and insufficient quality in the amenities provided. Instances of poor check-in experiences, extremely soft pillows and rooms requiring better maintenance were mentioned. Multiple reviews question the hotel's three-star classification with some even rating it closer to a two-star level. The hotel is viewed as sufficient for short stays, but longer durations are not recommended due to the noted decline in quality over the years. Overall, while some guests find it a reasonable choice, others strongly feel it does not meet the criteria for a three-star hotel.

Business
The Flag Hotel Valencia, located within a business park, offers a convenient setting for business travelers. Despite not being suitable for a leisure vacation, its proximity to major roads makes it a perfect stopover for those en route to Seville. Visitors appreciate the good and clean rooms tailored for business trips, highlighting its value as an ideal hotel for work-related stays. The nearby shopping mall adds a layer of convenience for quick errands. However, potential guests should note that the hotel lacks pedestrian accessibility and comprehensive business services, which leaves room for some improvement in catering to professional needs. Nonetheless, the reliable Wi-Fi and strategic location make it a sensible choice for those on business in the area.

Accessible
Flag Hotel Valencia Florazar offers several features that cater to guests with disabilities, providing accessible rooms with various amenities designed for those with mobility issues. The rooms are well-maintained, clean and some even offer sea views. Additionally, accessible parking spaces are available to facilitate ease of movement for disabled guests.

While the hotel itself, including its rooms and common areas, is generally accessible, it falls short in public transport connectivity. Guests find it challenging to reach the city of Valencia and other destinations without a car, as the hotel is not easily accessible via public transport. Walking from the hotel to public transport or the beach poses safety concerns due to the condition of the roads.

Moreover, the hotel's elevator requires maintenance, potentially posing a challenge for those reliant on it. Despite these limitations, the hotel compensates with a convenient location near a highway, providing easy access for those traveling by car. This makes it convenient for reaching the beach and other nearby destinations, although this requires a vehicle to ensure safety.

The hotel’s staff are kind and provide good service and guests can enjoy a pleasant swimming pool with direct access, enhancing the overall stay. However, for those without a car, accessibility remains a significant concern, making the provision of shuttles to the city center a necessary consideration for improving guest experience.

Outdoor Pool
The outdoor pool at the Flag Hotel Valencia receives mixed feedback from guests. Many appreciate its convenience, noting it as a refreshing spot to unwind after a day at the beach with several describing it as very nice and pleasant. The pool itself is small but clean, making it an enjoyable amenity despite its size. However, there are some drawbacks mentioned by guests, including limited operating hours and instances of the pool being closed unexpectedly. Cleanliness issues have also been highlighted with some noting a dirty pool edge and the pool sometimes being crowded. Despite these concerns, the pool remains a valued feature for many visitors, especially during the summer months.


Yes, Flag Hotel Valencia has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Flag Hotel Valencia.

No, Flag Hotel Valencia doesn't allow dogs.

Yes, parking facilities are available at Flag Hotel Valencia.

No, Flag Hotel Valencia doesn't have a gym.

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