The Avani Maseru Hotel is a great choice for guests who want a comfortable, clean and welcoming stay in Maseru. The hotel offers a variety of choices for breakfast with guests praising the quality and selection available. The rooms are comfortable and homely with lovely views of the city, although some guests note that the building needs maintenance. The hotel is spotlessly clean with guests appreciating the attention to detail paid by the hotel staff. The staff are a highlight of this accommodation with guests describing them as friendly, welcoming, helpful and lovely. While a few guests did mention some issues with unfriendly staff, overall the friendliness and helpfulness of the Avani Maseru Hotel staff stands out as a positive aspect of this accommodation.
The Avani Lesotho Hotel & Casino offers a delightful breakfast experience with fresh and delicious food and a warm and welcoming atmosphere. The quality and freshness of the food served during lunch are also appreciated by guests. While a few guests suggest more fruit options, guests overall consider breakfast as one of the highlights of their stay.
The hotel offers comfortable and spacious rooms with stunning bathrooms. Though a few guests had complaints about dirty rooms, loud air conditioning and broken equipment, most guests found their stay comfortable with some even describing the rooms as superb. However, some guests call for immediate renovation and upgrading due to old beds and broken locks.
Guests praise the exceptional service and friendly staff who go out of their way to ensure their needs are met, making their stay truly comfortable. The hotel management pays exceptional attention to hygiene and guest wellbeing. The kind, helpful and accommodating staff make this hotel a true gem. Guests are impressed with the atmosphere, environment and cleanliness of the hotel. If you're looking for a place that makes you feel welcomed and valued, Avani Lesotho Hotel & Casino should complete your search.