The Best Western Okemos/East Lansing Hotel & Suites is highly regarded for its convenient location, nestled in a quiet and safe neighborhood just off the highway. Guests enjoy easy access to Michigan State University and local attractions, making it a preferred choice for visitors. The hotel's peaceful ambiance, along with the welcoming and attentive staff, ensures a comfortable stay. The complimentary breakfast stands out for its hearty selection and quality, with guests appreciating the variety of hot and cold options available. The breakfast area is kept clean and well-stocked, contributing to a positive start to the day.
The hotel impresses with its spacious and clean rooms, highlighting the modern décor and well-maintained facilities. Room amenities, such as mini kitchens and multiple televisions in suites, enhance comfort and convenience. While there are occasional suggestions for deeper cleaning, the overall cleanliness is commendable. The quiet environment and comfortable beds guarantee a restful night's sleep.
Exceptional staff service is a hallmark of the hotel, with the team consistently praised for their friendly and helpful attitude. Specific staff members are recognized for exceptional service across various areas, including check-ins, breakfast, and housekeeping.
The hotel’s 24/7 gym and well-maintained saltwater pool provide added value, offering guests a chance to exercise and unwind in a beautifully lit area. The pool, in particular, is a hit with families, who appreciate its size and well-kept condition, making it a favored spot for relaxation and family fun.
The hotel is ideal for families, offering spacious suites that easily accommodate larger groups. Family-friendly amenities and a lively atmosphere make it appealing for visitors with children. Guests consistently find the main beds comfortable, ensuring a pleasant sleeping experience.
Overall, the Best Western Okemos/East Lansing Hotel & Suites is a top choice for travelers seeking comfort, convenience, and quality service, especially those visiting for business, leisure, or family events.
Clarion Pointe East Lansing University Area receives positive reviews primarily for its prime location, excellent breakfast offerings, comfortable accommodations, cleanliness, and exceptional staff service. Situated conveniently close to Michigan State University, guests appreciate the ease of access to university events and local attractions such as Spartan Stadium and the Wharton Center. The proximity to grocery stores and downtown Lansing adds to its practicality, making it a preferred choice for those visiting East Lansing.
The breakfast experience often exceeds expectations with a variety of options ranging from make-your-own waffles to non-dairy milk alternatives, catering to diverse dietary preferences. Guests appreciate the spacious, well-appointed rooms equipped with modern amenities like microwaves and refrigerators. Cleanliness is a recurring theme in the reviews, with guests commending the tidy rooms, spotless bathrooms, and clean common areas. Friendly staff enhance the welcoming atmosphere, consistently described as accommodating and efficient, often receiving praise for their hospitality.
Comfortable beds are highlighted as a major feature, ensuring guests enjoy a restful night’s sleep. While minor issues like dated decor and occasional upkeep details are noted, the hotel's commitment to providing a well-maintained and comfortable environment stands out. Overall, Clarion Pointe East Lansing University Area offers a reliable lodging option for travelers seeking value, comfort, and proximity to local amenities, bolstered by exceptional service from its staff.
The Quality Inn University Lansing offers a strategic location, making it an ideal choice for visitors attending events at Michigan State University and business travelers. Its proximity to dining options, entertainment venues, shopping centers, and major highways adds convenience and enhances accessibility. Guests appreciate complimentary amenities like free parking and breakfast, paired with cost-effective rates, which add substantial value to their stay. Staff members are noted for their exceptional friendliness and attentiveness, which enhances the overall welcoming atmosphere of the hotel.
The breakfast offerings receive positive feedback, with guests praising the variety and quality of the spread. The breakfast is considered a pleasant surprise, especially for families, with staff ensuring efficiency in replenishing food items. Although there are occasional comments about the breakfast being wiped out or certain items needing to be hotter, these concerns are generally overshadowed by the positive responses.
Rooms are generally clean and comfortable, providing essential amenities like a fridge and microwave. However, the room sizes may vary, and some lack exterior windows. While some rooms have been updated, there are occasional issues with musty smells and maintenance problems, which affect the overall experience. The reception area remains a positive point, welcoming guests warmly. The strategic location of the hotel often compensates for these room-related concerns.
Cleanliness is a mixed experience, with many guests satisfied with the room conditions. However, issues like mold in bathrooms, dirty carpets in hallways, and sporadic cleanliness of the flooring in rooms are mentioned. Recent updates have improved the feel of the accommodations.
The staff at the Quality Inn University Lansing is frequently highlighted for their exceptional service. Guests appreciate the friendliness and helpfulness of team members, such as Chris at the front desk and Patricia in the breakfast room. Staff efficiency and kindness significantly contribute to offsetting concerns about the property’s physical conditions.
The hotel pool is a major highlight, offering a clean and enjoyable environment. It is particularly appreciated by families, providing warm water and ample seating for relaxation. Despite occasional liveliness on weekends due to visiting non-guests, the pool remains a valued feature.
Beds are generally described as comfortable and clean, contributing to restful sleep experiences. While some guests had specific concerns about bed size and pillow dimensions, these are often outweighed by the overall comfort provided.
Overall, the Quality Inn University Lansing is praised for its excellent location, value-added amenities, and dedicated staff, offering guests a pleasant and convenient stay.