Kumara Serenoa By Lopesan Hotels emerges as a tranquil haven nestled in the serene area of Maspalomas, perfect for those seeking a peaceful escape from bustling city life. Surrounded by clean and quiet environments, the hotel's picturesque setting offers breathtaking views of the Maspalomas dunes and provides ample opportunity for relaxation. Despite its somewhat remote location, which can pose challenges without a car, the hotel compensates with a convenient shuttle service to the beach and city center, though its limited schedule often requires alternative transportation. The beautiful, calm setting greatly benefits from excellent facilities, making it ideal for a serene retreat.
The hotel excels in its breakfast offerings with a widely praised buffet that caters to various dietary preferences, including soy, almond and oat-based products. Guests enjoy the variety of continental, English and local specialties with outside seating enhancing the pleasant ambiance. While the breakfast selection is viewed positively, a few guests noted the quality of certain items, such as coffee and juice, could improve. Despite some criticisms, the comprehensive and varied breakfast generally stands out as a highlight of the stay.
Dinner at Kumara Serenoa offers a mixed experience with many guests appreciating the buffet's varied and tasty options. However, there are notable mentions of repetitive dishes and lukewarm food at times. Although evening entertainment during dinner positively enhances the experience, earlier removal of buffet items before the stated closing time was a drawback for some. Still, the dinner service generally meets high standards of cleanliness and service, though there is room for improvement.
The rooms at Kumara Serenoa receive high praise for their cleanliness, modernity and comfort. Spacious, well-furnished interiors with features like walk-in rain showers, Nespresso machines and soundproofing provide a tranquil environment. The housekeeping staff is commended for maintaining immaculate conditions, although some guests found the rooms smaller than expected or experienced occasional maintenance issues. Nevertheless, the facilities for celiacs, attentive service and serene ambiance contribute to a restful stay.
Guests continually note the exceptional cleanliness and hygiene at the hotel, especially appreciated during the COVID-19 pandemic. The pool areas stand out for their beauty and cleanliness, offering a relaxing retreat with plenty of comfortable sun loungers. Select rooms grant access to exclusive pools, including adults-only sections, further adding to the peaceful atmosphere.
Overall, Kumara Serenoa By Lopesan Hotels is commended for its friendly, professional staff, who consistently provide attentive and exceptional service, making guests feel valued and well-cared for. While the free Wi-Fi is appreciated, it has received mixed reviews regarding its reliability and strength, particularly around the pool area.
The hotel's gym is modern and well-maintained, though some guests noted its closure during the pandemic. The on-site parking is ample and convenient, though occasionally crowded during peak times.
With its family-friendly environment, Kumara Serenoa By Lopesan Hotels proves to be a favored choice for a relaxing, luxurious stay, underscored by excellent facilities, superb cleanliness, friendly staff and a tranquil escape for all types of travelers.
Club Vista Serena receives high marks for its tranquil, family-friendly location that offers strategic access to key sites on Gran Canaria, including Maspalomas. While not immediately beachfront, it provides easy connections to beaches and attractions via a short drive or taxi ride. The serene surroundings, ample parking and closeness to essential conveniences like supermarkets and leisure centers make it a great retreat for those seeking peace and quiet.
The hotel’s amenities are well-received, particularly the spacious and clean apartments equipped with functional kitchens and large fridges. Guests also appreciate the comfortable beds, beautiful pool area and the general upkeep of the property, including well-maintained gardens and common areas. The terraces and balconies are frequently mentioned as pleasant spots for relaxation.
The dining experience at the Club Vista Serena receives mixed reviews with many guests enjoying the delicious food, especially the well-prepared fish of the day. Breakfast by the pool is praised for its charming atmosphere and friendly staff, though there's room for improvement in terms of variety and speed of service. The dinner service is well-regarded for its quality despite limited choices and guests appreciated the effort to accommodate late arrivals with prepared dishes.
Cleanliness is generally well-rated with many guests noting the spotless apartments and common areas. However, consistency in cleaning practices could be enhanced to address occasional issues like ants, cobwebs and mold.
Staff at Club Vista Serena are highly commended for their friendliness and attentiveness, significantly contributing to the positive guest experience. Staff members like Dunia, Alexis, Dave, Luciana, Mario, Paula, Emilio and Gloria are frequently mentioned for their exceptional service and warm hospitality.
Wi-Fi at the hotel is another area with mixed feedback; it generally works well within rooms but can be unreliable or slow at times, especially around the pool area.
The pool area itself is a highlight for many guests, offering a clean and well-maintained environment with a lovely poolside bar. Despite the unheated pools being cold during winter, the ambiance and service at the poolside bar add to the relaxed, enjoyable atmosphere.
Bed comfort varies with many guests finding them cozy and spacious, although some report discomfort with firmness and issues with the sofa beds. Improvements in bed consistency could enhance overall satisfaction.
Accessibility at Club Vista Serena is mixed. While there are accessible rooms and facilities, the location of the disabled cottage far from the entrance could be inconvenient for some guests.
In summary, Club Vista Serena offers a peaceful and practical stay with well-equipped, spacious apartments set in a friendly and serene environment. The hotel’s strong points are its strategic location, friendly staff, clean facilities and pleasant pool area, though there is room for improvement in areas such as breakfast variety, Wi-Fi reliability and consistent room cleanliness.
Hotel LIVVO Dunagolf Suites is a beautiful and peaceful location, surrounded by greenery and perfect for those seeking tranquility. Although some guests criticize the far-reaching location, it is still manageable by walking or driving with parking available for guests. The hotel offers a great breakfast buffet with a good selection of local fruits and gluten-free options. The dinner options received mixed reviews with some guests finding it delicious and others disappointed with limited choice and poor quality. The rooms are praised for their cleanliness, spaciousness and modern design with the bungalows offering privacy and tranquility. The staff is exceptional, known for their friendliness, helpfulness and efficient service. The pool area is a strong point with beautiful pools, ample loungers and a poolside bar. The hotel provides convenient parking, making it a great choice for those with cars. The hotel is also pet-friendly, appreciated by guests who enjoyed vacationing with their pets. Overall, Hotel LIVVO Dunagolf Suites offers a beautiful and affordable stay, perfect for those seeking tranquility and comfort.
A prestigious luxury hotel located in a privileged area of Gran Canaria, right next to the beach of Maspalomas and the Natural Reserve.
Summary of reviews
Seaside Palm Beach is a luxurious 5-star hotel that offers exceptional value for money. Guests rave about its prime location just a few meters away from the beach with stunning views of the dunes, ocean and lighthouse. The hotel's fantastic breakfast buffet is extensive and diverse with something to suit all tastes and the food in general is described as "fantastic" and "really good". The hotel's exceptional dining experience offers a variety of options with alternating buffet and set menu ideas and the quality and presentation of dishes are top-notch. The hotel's rooms are generally described as comfortable and well-equipped with big beds and clean bathrooms. The hotel's facilities are well-maintained and clean with excellent COVID-19 practices in place. The staff is exceptional, going above and beyond to make guests feel welcome and comfortable during their stay. The pools and outdoor facilities are truly exceptional with several options including a children's pool, heated pool and even a water slide. The hotel's direct access to the beach made it the perfect spot to take in the beautiful marine atmosphere and indulge in refreshing walks along the large beach. Seaside Palm Beach is a great destination for families looking for a pleasant and relaxing holiday with fantastic activities specifically catering to children. Despite some mixed reviews about the beds, the overall impression is that Seaside Palm Beach is a superb, exceptional hotel that is highly recommended.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 135 hotels in and around Maspalomas