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Summary of reviewsLes Portes du Cantal emerges as a popular choice for travelers seeking a blend of convenience, comfort, and tranquility in central France. Nestled in a picturesque village setting, the hotel's prime location near the A75 highway makes it an ideal stopover for those journeying towards Spain or Paris. The serene landscape and proximity to local attractions offer guests both peace and accessibility.
The facilities at Les Portes du Cantal complement its strategic location, featuring abundant parking options and a well-maintained swimming pool that adds a refreshing touch to the stay. Guests frequently commend the pool for its size and upkeep, along with the spacious and comfortable rooms that are noted for their cleanliness and modern amenities like rain showers and large bathtubs. The comfortable beds, often highlighted in reviews, ensure a restful night's sleep.
The staff at the hotel receives high praise for their friendly and attentive service, contributing to a welcoming atmosphere. The warmth and professionalism of both the owners and seasonal workers leave a positive impression on guests, enhancing their overall experience. While there are occasional issues with staff presence, the general satisfaction with interactions remains strong.
Breakfast at the hotel garners mixed reviews; however, the inclusion of local honey and pastries is appreciated. Despite some variability in quality and variety, the breakfast setting itself is calm and pleasant. The dinner service, centered around a 24/7 vending machine system, offers convenience but has room for improvement in terms of quality and variety.
While the hotel is undergoing renovations, cleanliness and maintenance are areas that could benefit from more consistency. Nonetheless, parts of the hotel are well-maintained, suggesting potential for improvement.
Overall, Les Portes du Cantal provides excellent value and a charming retreat for travelers, balancing practicality with a touch of countryside allure. The enthusiasm for its prime location, comfortable accommodations, and courteous staff make it a favored destination for many visitors passing through the region. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Standard Double RoomThese larger rooms offer a flat-screen TV, free Wi-Fi and a private bathroom with a hairdryer, free toiletries and a bath or shower.
Standard Twin RoomThese rooms offer a flat-screen TV, free Wi-Fi and a private bathroom with a hairdryer, free toiletries and a bath or shower.
Standard Quadruple RoomThis quadruple room features heating, a flat-screen TV and garden views.
Double Room with Private BathroomThis double room features heating and a flat-screen TV. The unit has 1 bed.
Superior Double RoomThis double room offers heating, a flat-screen TV and garden views.
Superior Twin Room with Garden ViewThis twin room features a private bathroom, heating and garden views. The unit offers 1 bed.
Family Room with ShowerThe family room has city views. The unit has 6 beds.
Superior Family RoomThis family room has soundproof walls, heating and a flat-screen TV. The unit has 5 beds.
Guest Reviews
6.5
Rated
Location
Nestled in a picturesque setting within central France, 'Les Portes du Cantal' is perfectly positioned for those traversing southwards towards Spain or Paris. The hotel stands out for its strategic proximity to the A75 highway, making it an ideal respite for travelers looking to break their journey. This quiet, yet accessible location offers visitors the dual charm of convenience and tranquility, with a charming village setting that exudes a distinctive allure. Guests consistently praise its lovely landscape and central location, which simultaneously offers peace and proximity to the heart of the village.
The facility effortlessly blends practicality with features that enhance the stay, such as abundant parking and a refreshing pool, which contributes to a relaxing vacation vibe. The hotel also provides easy access to local tourist attractions, making it a wise choice for both short stays and those seeking to explore the area's cultural offerings. The warm and attentive service from the staff ensures a welcoming atmosphere, further enhancing its appeal as a comfortable stopover spot. Overall, 'Les Portes du Cantal' offers great value and an ideal setting for those on the go, affirming its reputation as a favored choice for travelers journeying through the region.
Breakfast
Les Portes du Cantal offers a breakfast experience that may appeal to some travelers while leaving others wanting more. Guests have noted the calm and pleasant setting in which breakfast is served, contributing positively to the overall experience. Highlights of the breakfast include excellent local honey and a selection of pastries, which seem well-received. Some find the breakfast substantial and good, considering it a satisfactory start to the day. However, reviews indicate variability in the quality and variety provided. While some guests appreciated the breakfast as part of their booking without an extra charge, others were surprised to find they had to pay despite prior arrangements. The breakfast is described as simple and basic, with a limited selection, particularly regarding savory options. Some guests have pointed out the lack of variety, noting the absence of cheese and cold cuts. The price point of €11 for breakfast has been debated, with some guests finding it high in relation to the offerings. Despite these mixed reviews, the establishment's location and the inclusion of breakfast in certain bookings serve as redeeming factors for many travelers seeking a convenient and peaceful stay.
Dinner
Les Portes du Cantal offers a unique dining experience, centering around a 24/7 meal vending machine system, which provides a range of dining options at any hour. This convenience is a highlight for guests who appreciate flexibility during their stay. While some reviews mention organization issues and express dissatisfaction with the buffet and the reheated nature of the meals, others found the food choice satisfactory for self-service. The main area for improvement appears to be the quality and variety of the dinner service, with some guests feeling it fell short of expectations, especially considering the price. On a brighter note, the breakfast receives consistently positive feedback, suggesting it is a more traditional and enjoyable part of the culinary offerings at the hotel. Overall, while the vending machine dining concept offers convenience, there's room for enhancing the dinner experience to better meet guest expectations.
Rooms
Les Portes du Cantal offers a mix of comfortable and well-designed rooms that generally provide a pleasant stay for guests. Many rooms are spacious, featuring clean and new bathrooms, often equipped with modern rain showers and large bathtubs. The beds are frequently highlighted for their comfort, contributing to a restful night's sleep. Guests appreciate the quiet setting, particularly valued after a day of travel.
Accessing the room is straightforward with clear instructions, and the abundance of parking space adds convenience. Certain rooms boast vintage decor, providing a unique charm, though some guests remark on outdated elements and note that renovations are needed to refresh the ambiance. The cleanliness of the rooms is often mentioned positively, though some reviews suggest occasional issues with insects and odors.
Despite these strong points, the hotel itself is considered average, with some aspects—like the mattresses and certain room amenities—requiring improvement. The staff presence is sometimes lacking, impacting aspects like the reception experience, and there are occasional noise disturbances from street-facing rooms. Overall, Les Portes du Cantal manages to provide a comfortable stay, though enhancements could elevate the experience further.
Beds
Guests staying at Les Portes du Cantal largely praised the comfort of the beds, highlighting them as a strong point of the hotel. Many visitors found the beds to be very comfortable, with some noting the extra large size as an added benefit. While the majority expressed satisfaction with the bedding, a few reviews did mention that the mattresses might benefit from replacement. Pillows received less commentary, suggesting a generally acceptable standard. Overall, the beds were a positive aspect, contributing to a restful stay for most guests.
Cleanliness
Les Portes du Cantal is a hotel that seems to be in a state of transition, undergoing renovations while maintaining a focus on cleanliness in some areas. While some guests have found their rooms to be clean and super quiet, others point out the room cleaning lacks regularity. The hotel faces challenges with its aging infrastructure, including old-fashioned and worn-out amenities. Issues such as dust in various areas, mold in showers, and cleanliness concerns around carpets and walls are mentioned. Guests have also encountered issues with sanitation facilities, noting an outdated decoration, a lack of air conditioning, and plumbing problems. However, despite these challenges, there are indications that parts of the hotel are kept clean and well-maintained, suggesting a potential improvement in the future as renovations proceed.
Staff
Les Portes du Cantal receives mixed reviews regarding its staff, but there is a strong leaning toward positive commendations. The staff is often described as friendly, attentive, and responsive, with particular praise for their warmth and professionalism. Guests have highlighted the kindness and welcoming nature of the owners, as well as specific instances where staff members went out of their way to assist, such as allowing early access and being helpful during breakfast. The young seasonal workers are noted for their pleasant demeanor and attentiveness. Despite some complaints about the absence of staff at particular times, most reviews reflect satisfaction with the interaction with the hotel personnel, emphasizing the friendliness and helpfulness of staff both at the hotel and within the local town. Overall, the positive aspects of the service shine through in guests’ experiences, ensuring that visitors feel welcome and attended to during their stay.
Pool
Les Portes du Cantal offers a swimming pool that many guests find to be a delightful and refreshing escape. The pool is described as large and well-maintained, providing a much-appreciated space for relaxation during a stay. The option to enjoy a BBQ adds to the appeal of the outdoor area, creating a pleasant vacation atmosphere. However, some guests noted that while the pool itself is wonderful, there are areas surrounding it that could benefit from better maintenance to enhance the overall experience. Despite this, the availability of a pool is frequently mentioned as a significant positive aspect of the hotel, with many guests expressing their enjoyment of it during their visits.
Parking
Guests have consistently praised the parking facilities at Les Portes du Cantal, highlighting a variety of positive aspects. The hotel offers free parking, which is often emphasized for its convenience and easy access. A private, closed parking lot at the back of the hotel provides ample space, ensuring plenty of room for vehicles. Many reviewers appreciate the security associated with this private parking, adding to a sense of reassurance during their stay. Additionally, there's an option for street parking in front of the hotel, offering further convenience. Overall, the parking situation at Les Portes du Cantal is noted for being problem-free and well-arranged, enhancing the overall guest experience.
Yes, Les Portes du Cantal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Les Portes du Cantal.
Yes, Les Portes du Cantal welcomes dogs.
Yes, parking facilities are available at Les Portes du Cantal.