Copthorne Solway Park, Wairarapa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCopthorne Solway Park in Wairarapa is highly regarded for its prime location, nestled in the heart of Masterton. Its proximity to the town center, events and various venues make it an ideal spot for both relaxation and accessibility with ample parking directly outside guest rooms.
The hotel boasts a variety of positive features, including its well-maintained and spacious rooms which are both clean and comfortable, making it particularly suitable for families. The pool facilities, featuring both indoor and outdoor heated pools, are a hit among guests, especially children. The additional amenities like a gym, playground, trampoline, tennis court and a family-friendly dining area further enhance its appeal.
The breakfast experience garners mixed reviews, though many guests appreciate the variety and quality of the offerings, especially praising the cooked breakfasts and convenient room service. The dinner service at "The Grill" restaurant receives commendations for delicious meals and attentive service, despite occasional slow service and high prices.
Staff at Copthorne Solway Park are frequently praised for their friendliness, helpfulness and professionalism, creating a welcoming atmosphere and providing excellent service throughout guests' stays.
While the hotel maintains a generally satisfactory standard of cleanliness, some areas could benefit from a revamp to address minor maintenance issues. The Wi-Fi service is noted as inconsistent with some guests experiencing difficulties in connectivity, especially in their rooms.
Overall, Copthorne Solway Park offers a well-rounded and enjoyable experience, particularly for families with its plethora of recreational activities, comfortable accommodations and friendly staff contributing to a generally positive stay.
Categories
The hotel boasts a variety of positive features, including its well-maintained and spacious rooms which are both clean and comfortable, making it particularly suitable for families. The pool facilities, featuring both indoor and outdoor heated pools, are a hit among guests, especially children. The additional amenities like a gym, playground, trampoline, tennis court and a family-friendly dining area further enhance its appeal.
The breakfast experience garners mixed reviews, though many guests appreciate the variety and quality of the offerings, especially praising the cooked breakfasts and convenient room service. The dinner service at "The Grill" restaurant receives commendations for delicious meals and attentive service, despite occasional slow service and high prices.
Staff at Copthorne Solway Park are frequently praised for their friendliness, helpfulness and professionalism, creating a welcoming atmosphere and providing excellent service throughout guests' stays.
While the hotel maintains a generally satisfactory standard of cleanliness, some areas could benefit from a revamp to address minor maintenance issues. The Wi-Fi service is noted as inconsistent with some guests experiencing difficulties in connectivity, especially in their rooms.
Overall, Copthorne Solway Park offers a well-rounded and enjoyable experience, particularly for families with its plethora of recreational activities, comfortable accommodations and friendly staff contributing to a generally positive stay.
Hotel with Swimming Pool
Copthorne Solway Park, Wairarapa features a swimming pool and spa pool. It also offers a gym, tennis court, and more.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Parking
This resort provides ample parking and boasts both indoor and outdoor pools, along with sports facilities. The landscaped grounds add to the appeal.
Hotel with Tennis Courts
Copthorne Solway Park, Wairarapa offers tennis courts for guest use. The hotel combines comfort with recreational opportunities, appealing to travelers seeking both relaxation and activities.
4-Star Hotel
This 4-star luxury hotel boasts extensive facilities including heated indoor and outdoor pools, spa pools, a fitness centre, golf driving range, tennis and squash courts, a restaurant, and a bar. Rooms are spacious and modern, with air conditioning, satellite TV, and options for balconies or patios. It holds a Qualmark 4 Plus Star rating.
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool. Guests can enjoy a relaxing swim during their stay.
Hotel near Golf Courses
Hotel near Vineyards
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Masterton, Copthorne Solway Park in Wairarapa boasts a prime location appreciated by its guests. The hotel is conveniently situated close to town, making it an ideal choice for those attending events, weddings or simply exploring the area. Guests find it easy to access with ample parking available right at the door of their rooms. Despite being near the city center and main shops, the location remains quiet, offering a peaceful retreat. The hotel is also praised for its connectivity, whether driving from external routes or using the internal links to the reception area.
The facilities, including a well-regarded restaurant on-site, enrich the experience, while the cleanliness and room comfort complement the convenience of its position. Additionally, the proximity to various venues, such as the aerodrome and business centers, has been highlighted as beneficial. For families, the location is perfect, providing quick access to all necessary areas while offering great recreational amenities for children. All in all, the central yet serene location of Copthorne Solway Park makes it a cherished spot for both relaxation and accessibility.
The breakfast experience at Copthorne Solway Park in Wairarapa receives mixed reviews from guests. On the positive side, many guests appreciated the variety and quality, noting the delicious food and the inclusion of breakfast with their stay. The breakfast was often described as good, great and even excellent by some with specific praise for the tasty cooked breakfasts and the availability of room service. Families with children found the breakfast ideal, especially enjoying the proximity to and availability of the heated pool.
However, several guests expressed dissatisfaction with certain aspects. Common issues included slow service and the buffet frequently running out of food, especially hot items like eggs and waffles. Some found the continental breakfast to lack variety and felt it wasn't good value for the price. A few noted that the food, at times, was cold, dry or poorly prepared with specific disappointments highlighted for the limited selection of hot foods and absence of fresh fruits and juices.
Overall, while the breakfast at Copthorne Solway Park has its strengths in taste and variety, it seems there are areas such as service speed and food replenishment that could use improvement to meet all guests' expectations.
Dining at Copthorne Solway Park in Wairarapa offers a mixed but largely positive experience according to guest reviews. The restaurant on-site, referred to as "The Grill," receives praise for its fantastic and superb meals with some guests noting the food was very nice and the service outstanding. Dishes such as seafood chowder and calamari are highlighted and many diners found their meals to be delicious and nicely presented. Additionally, family-friendly features like the park, pool and trampoline add to the dining appeal.
However, there are consistent complaints about slow service and high prices. Some guests faced long waits for their meals—up to two hours for mains with some orders arriving cold or incorrect. Portions were sometimes perceived as small relative to the price and a few reviews mentioned that the food quality did not always meet expectations with specific criticisms of dishes like overcooked steak and flavorless fish tacos.
Despite these issues, the restaurant seems to maintain a solid reputation, especially when it comes to its ambiance and friendly staff. For those looking to dine at Copthorne Solway Park, booking a table in advance is recommended to avoid any disappointments and perhaps setting the right expectations about the potentially slow service might enhance the overall dining experience.
Copthorne Solway Park in Wairarapa offers a mixed experience when it comes to its rooms, but several positive aspects stand out. Guests appreciate the large, clean and tidy rooms equipped with comfortable beds, making for a cozy and inviting stay. Families find the spacious rooms with adequate amenities particularly convenient. The hotel's facilities, such as the pool and gym, are also well-regarded, adding to the overall comfort and convenience.
While the room size generally receives praise, some guests feel that they could be improved. The cleanliness of the rooms is consistently noted with remarks highlighting the clean and well-maintained state upon arrival. Additionally, many guests enjoy the peaceful atmosphere, ideal for a good night's rest.
However, the hotel rooms would benefit from some updates, as the decor and furnishings are considered dated by several visitors. Issues such as musty odors, flies, cold rooms without air conditioning and minor maintenance problems like cracked paint and sinks detract from the experience. Despite these drawbacks, the staff is noted for being helpful and the easy check-in process is a plus.
Overall, while some aspects of the rooms at Copthorne Solway Park could use improvement, the positive elements of cleanliness, space and comfort make for a generally pleasant stay, especially for families. The convenient location and additional hotel amenities further enhance the guest experience.
Copthorne Solway Park in Wairarapa generally offers a comfortable lodging experience, particularly when it comes to their beds. Guests frequently describe the beds as comfortable and cozy with several comments highlighting the exceptional quality of the bed linen. The comfort extends to the pillows as well with many guests appreciating their softness and supportiveness. The rooms also add to the sense of relaxation, being described as big, clean and very comfortable.
However, not all experiences are seamless. Some guests mentioned that the beds can sometimes be too hard or have discomforting features such as a split down the middle. While pillows are generally praised, a few found them either too flat or too hard. Additionally, on occasion, the kids' section and specific bed arrangements might not meet some guests' preferences.
Overall, the comfort of the beds at Copthorne Solway Park seems to be a key highlight for many visitors, adding to the appeal of this scenic hotel in Wairarapa.
Copthorne Solway Park in Wairarapa receives mixed feedback on cleanliness but leans more towards a positive experience. Guests frequently describe the rooms as clean, tidy and comfortable. Many find the rooms spacious and appreciate the basic amenities provided. The pool area is also noted as being clean, enhancing the overall guest experience.
However, the property appears to be in need of some maintenance and updates. Several reviews mention the hotel looking tired and rundown with specific references to dirty carpets, cobwebs, torn curtains and mould in the shower areas. Some guests have also reported issues such as dust on headboards, dirty floors and unhygienic practices in the room and bathroom.
Despite these concerns, the consistent mention of cleanliness in many reviews suggests that the hotel maintains a generally satisfactory standard of hygiene. The quiet location, the warmth of the rooms and the good service also contribute positively to the guests' stay. Yet, a significant number of comments indicate that the property could benefit from a revamp to resolve the identified cleanliness issues and improve the overall guest experience.
Located in Wairarapa, Copthorne Solway Park receives high marks for its amicable and supportive staff, creating a warm and welcoming atmosphere for its guests. The reception team is mentioned often for their efficiency and pleasant demeanor, providing a seamless check-in and check-out experience. The front desk and housekeeping teams are noted for their friendliness and helpfulness, regularly checking on guests' needs and going the extra mile.
Guests repeatedly highlight the excellent service from the dining and bar staff, describing them as friendly, attentive and ensuring an enjoyable dining experience with delicious meals. Despite isolated incidents of inefficiency and rudeness, particularly in the restaurant, the overwhelmingly positive interactions with the hotel staff contribute significantly to the guests' satisfaction.
The dedication and professionalism of the staff, including individuals like Brittany and Caitlyn, who have been specifically acknowledged for their exceptional service, enhance the overall guest experience. Their ability to effectively address concerns and provide personalized service, such as accommodating room proximity requests and offering complimentary drinks, is greatly appreciated by those who stay at the hotel.
In summary, Copthorne Solway Park stands out for its team of friendly, helpful and professional staff, who consistently deliver a high standard of service and hospitality, making it a delightful place to stay in Wairarapa.
Guests at Copthorne Solway Park in Wairarapa have expressed mixed experiences with the hotel's Wi-Fi service. On the positive side, some guests reported good internet access speed and appreciated the free unlimited Wi-Fi, highlighting that it was generally easy to access, especially in the reception area. Streaming services like Netflix on the TV were also noted as a great benefit by some visitors.
However, several guests encountered challenges with the Wi-Fi, finding it inconsistent and unreliable. Many mentioned that the Wi-Fi frequently disconnected and required repeated login attempts, which could be frustrating. Some pointed out that the connection was notably poor in the rooms with issues in certain areas causing difficulty in obtaining any reception at all. There were also mentions of the Wi-Fi being a metered system and not secure, adding to the inconvenience. Overall, while there are some aspects of the Wi-Fi to appreciate, many guests found it required significant improvement to match the other facilities of the hotel.
Copthorne Solway Park in Wairarapa receives high praise for its fitness amenities. Guests commend the hotel’s gym, frequently describing it as great, nice, excellent and very adequate. The gym has been updated fantastically, featuring a variety of equipment and a squash court, ensuring there’s something for everyone. Additionally, the presence of two swimming pools offers more variety for fitness enthusiasts. Despite minor criticisms such as broken machines and occasional busyness, the overall impression of the gym and pool facilities is positive, making it a well-regarded part of the hotel's amenities.
Copthorne Solway Park in Wairarapa boasts impressive pool facilities that are a major highlight for guests. The hotel features both indoor and outdoor pools, which are particularly favored by families and children. Many reviews speak highly of the heated pool, noting that it adds an extra layer of comfort, especially on cold days. The pool areas are often described as clean and well-maintained with some guests specifically mentioning the nice and warm water temperature as a positive aspect.
Aside from the pools, the hotel's additional amenities such as the gym, trampoline, playground and tennis court are also appreciated, contributing to an overall satisfaction with the recreational offerings. Despite some comments about the spa pool needing a makeover and occasional maintenance issues with the indoor pool, the general sentiment remains positive.
In summary, the pool facilities at Copthorne Solway Park are often praised for being enjoyable and family-friendly, making them a standout feature of the hotel.
At Copthorne Solway Park in Wairarapa, guests have largely praised the hotel's parking facilities. Many reviews highlight the ease and convenience of parking right outside their rooms, making loading and unloading luggage hassle-free. The ample and free parking available onsite has been a significant advantage with some guests noting that they could even park two cars without any issue. Parking spots are reported to be close and easily accessible from the rooms, adding to the convenience factor and the off-street parking is noted to be good.
However, there are mentions of potholes in the driveway, which some guests found problematic. This has slightly marred the otherwise positive feedback on parking with a few reviews mentioning that the road's condition to the rooms at the back could use some attention. Despite this, the overall sentiment remains favorable, emphasizing the abundance and convenience of parking at Copthorne Solway Park.
'Copthorne Solway Park, Wairarapa' is a well-regarded family-friendly hotel that caters excellently to both children and adults alike. Guests have praised the spacious family units that are ideal for larger groups with convenient features like multiple bedrooms and kitchens. The facilities for kids are comprehensive and varied, allowing children to run around and have fun in a safe environment.
The hotel boasts an impressive range of amenities, including multiple pools, a playground, a trampoline and a games room equipped with a ping pong table. Although some guests mentioned that the games room could benefit from more toys, the consensus is overwhelmingly positive with many children loving the indoor heated pool and other activities on offer.
The property also receives commendations for its clean rooms and overall family-centric atmosphere. There's a special mention for the dining area, where kids can roam about and play, making it a relaxing stay for parents. The friendly and accommodating staff, along with the handy location and on-site restaurant, further enhance the convenience and enjoyment for families.
In summary, Copthorne Solway Park is a fantastic destination for family holidays, providing a broad array of activities and facilities designed to keep children entertained and parents at ease.
The heated pool at Copthorne Solway Park, Wairarapa, receives a mix of feedback from guests. Many highlight its appeal, noting that it is a particularly nice feature, especially appreciated by families and kids. On colder days, the warm pool provides a comforting experience, adding to the enjoyment of the stay. However, some guests found the temperature to be less than ideal, suggesting that the pool and spa could be warmer. Despite these mixed impressions, the indoor heated pool remains a notable amenity for visitors seeking relaxation and family fun.
The outdoor pool area at Copthorne Solway Park, Wairarapa has received mixed feedback from guests. Many appreciated having access to both the pool and spa, describing them as great and fantastic. Positive comments highlighted the awesomeness of the outdoor pool and its appeal. However, a significant number of reviews pointed out some issues such as the pool being very cold, instances of neglect and cleanliness problems with the outdoor pool and paddling pool. There were also mentions of the outdoor pool being unavailable or broken at times. Despite these drawbacks, the overall sentiment included enjoyment of the facilities when in good condition.
The indoor pool at Copthorne Solway Park, Wairarapa received mixed reviews from guests. On the positive side, many guests appreciated the indoor heated pool, describing it as nice, great and lovely while cleaned. Families and children particularly enjoyed the amenity with mentions of grandkids loving the indoor pool and the pool area bringing super happiness to kids, enhanced by the availability of a games room. However, some guests pointed out issues, including the pool being cold, under maintenance or not open during their stay. Overall, the indoor pool is highlighted as a valuable feature of the hotel, though maintenance and temperature consistency appear to be areas needing improvement.
Location Show Map
Location
The facilities, including a well-regarded restaurant on-site, enrich the experience, while the cleanliness and room comfort complement the convenience of its position. Additionally, the proximity to various venues, such as the aerodrome and business centers, has been highlighted as beneficial. For families, the location is perfect, providing quick access to all necessary areas while offering great recreational amenities for children. All in all, the central yet serene location of Copthorne Solway Park makes it a cherished spot for both relaxation and accessibility.
Breakfast
However, several guests expressed dissatisfaction with certain aspects. Common issues included slow service and the buffet frequently running out of food, especially hot items like eggs and waffles. Some found the continental breakfast to lack variety and felt it wasn't good value for the price. A few noted that the food, at times, was cold, dry or poorly prepared with specific disappointments highlighted for the limited selection of hot foods and absence of fresh fruits and juices.
Overall, while the breakfast at Copthorne Solway Park has its strengths in taste and variety, it seems there are areas such as service speed and food replenishment that could use improvement to meet all guests' expectations.
Dinner
However, there are consistent complaints about slow service and high prices. Some guests faced long waits for their meals—up to two hours for mains with some orders arriving cold or incorrect. Portions were sometimes perceived as small relative to the price and a few reviews mentioned that the food quality did not always meet expectations with specific criticisms of dishes like overcooked steak and flavorless fish tacos.
Despite these issues, the restaurant seems to maintain a solid reputation, especially when it comes to its ambiance and friendly staff. For those looking to dine at Copthorne Solway Park, booking a table in advance is recommended to avoid any disappointments and perhaps setting the right expectations about the potentially slow service might enhance the overall dining experience.
Rooms
While the room size generally receives praise, some guests feel that they could be improved. The cleanliness of the rooms is consistently noted with remarks highlighting the clean and well-maintained state upon arrival. Additionally, many guests enjoy the peaceful atmosphere, ideal for a good night's rest.
However, the hotel rooms would benefit from some updates, as the decor and furnishings are considered dated by several visitors. Issues such as musty odors, flies, cold rooms without air conditioning and minor maintenance problems like cracked paint and sinks detract from the experience. Despite these drawbacks, the staff is noted for being helpful and the easy check-in process is a plus.
Overall, while some aspects of the rooms at Copthorne Solway Park could use improvement, the positive elements of cleanliness, space and comfort make for a generally pleasant stay, especially for families. The convenient location and additional hotel amenities further enhance the guest experience.
Beds
However, not all experiences are seamless. Some guests mentioned that the beds can sometimes be too hard or have discomforting features such as a split down the middle. While pillows are generally praised, a few found them either too flat or too hard. Additionally, on occasion, the kids' section and specific bed arrangements might not meet some guests' preferences.
Overall, the comfort of the beds at Copthorne Solway Park seems to be a key highlight for many visitors, adding to the appeal of this scenic hotel in Wairarapa.
Cleanliness
However, the property appears to be in need of some maintenance and updates. Several reviews mention the hotel looking tired and rundown with specific references to dirty carpets, cobwebs, torn curtains and mould in the shower areas. Some guests have also reported issues such as dust on headboards, dirty floors and unhygienic practices in the room and bathroom.
Despite these concerns, the consistent mention of cleanliness in many reviews suggests that the hotel maintains a generally satisfactory standard of hygiene. The quiet location, the warmth of the rooms and the good service also contribute positively to the guests' stay. Yet, a significant number of comments indicate that the property could benefit from a revamp to resolve the identified cleanliness issues and improve the overall guest experience.
Staff
Guests repeatedly highlight the excellent service from the dining and bar staff, describing them as friendly, attentive and ensuring an enjoyable dining experience with delicious meals. Despite isolated incidents of inefficiency and rudeness, particularly in the restaurant, the overwhelmingly positive interactions with the hotel staff contribute significantly to the guests' satisfaction.
The dedication and professionalism of the staff, including individuals like Brittany and Caitlyn, who have been specifically acknowledged for their exceptional service, enhance the overall guest experience. Their ability to effectively address concerns and provide personalized service, such as accommodating room proximity requests and offering complimentary drinks, is greatly appreciated by those who stay at the hotel.
In summary, Copthorne Solway Park stands out for its team of friendly, helpful and professional staff, who consistently deliver a high standard of service and hospitality, making it a delightful place to stay in Wairarapa.
Wi-Fi
However, several guests encountered challenges with the Wi-Fi, finding it inconsistent and unreliable. Many mentioned that the Wi-Fi frequently disconnected and required repeated login attempts, which could be frustrating. Some pointed out that the connection was notably poor in the rooms with issues in certain areas causing difficulty in obtaining any reception at all. There were also mentions of the Wi-Fi being a metered system and not secure, adding to the inconvenience. Overall, while there are some aspects of the Wi-Fi to appreciate, many guests found it required significant improvement to match the other facilities of the hotel.
Gym
Pool
Aside from the pools, the hotel's additional amenities such as the gym, trampoline, playground and tennis court are also appreciated, contributing to an overall satisfaction with the recreational offerings. Despite some comments about the spa pool needing a makeover and occasional maintenance issues with the indoor pool, the general sentiment remains positive.
In summary, the pool facilities at Copthorne Solway Park are often praised for being enjoyable and family-friendly, making them a standout feature of the hotel.
Parking
However, there are mentions of potholes in the driveway, which some guests found problematic. This has slightly marred the otherwise positive feedback on parking with a few reviews mentioning that the road's condition to the rooms at the back could use some attention. Despite this, the overall sentiment remains favorable, emphasizing the abundance and convenience of parking at Copthorne Solway Park.
Family
The hotel boasts an impressive range of amenities, including multiple pools, a playground, a trampoline and a games room equipped with a ping pong table. Although some guests mentioned that the games room could benefit from more toys, the consensus is overwhelmingly positive with many children loving the indoor heated pool and other activities on offer.
The property also receives commendations for its clean rooms and overall family-centric atmosphere. There's a special mention for the dining area, where kids can roam about and play, making it a relaxing stay for parents. The friendly and accommodating staff, along with the handy location and on-site restaurant, further enhance the convenience and enjoyment for families.
In summary, Copthorne Solway Park is a fantastic destination for family holidays, providing a broad array of activities and facilities designed to keep children entertained and parents at ease.
Heated Pool
Outdoor Pool
Indoor Pool
Yes, Copthorne Solway Park, Wairarapa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Copthorne Solway Park, Wairarapa.
No, Copthorne Solway Park, Wairarapa doesn't allow dogs.
Yes, parking facilities are available at Copthorne Solway Park, Wairarapa.
Yes, Copthorne Solway Park, Wairarapa has a gym.
Location Show Map
More Options
