Il Palazzotto I Residence & Winery
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Summary of reviewsPalazzotto Residence & Winery, located in the heart of the Sassi di Matera, offers a unique and enchanting experience that guests rave about. Its prime location in the historic center makes it easy to explore and walk the ancient streets, being mere steps away from significant landmarks, charming restaurants and lively bars. The central yet peaceful setting allows for restful stays while immersing oneself in Matera's rich atmosphere.
The hotel's breakfast experience is a highlight with an extensive and varied selection served in a stunning cave setting. Guests enjoy both sweet and savory options, fresh fruits, local products and excellent coffee, all amid an aesthetically pleasing ambiance. Though some find the breakfast simple, the overall sentiment celebrates the delicious offerings and the memorable dining environment.
Dinner at the hotel also receives praise, particularly for the wine tastings and the staff’s excellent restaurant recommendations. Although there’s a desire for more varied dinner options onsite, guests generally have satisfying dining experiences with nearby restaurants.
The rooms at Palazzotto Residence & Winery are a standout, featuring beautifully decorated cave settings that blend modern comfort with historical charm. Guests appreciate the spacious, clean and elegantly designed accommodations, many with balconies offering breathtaking views of Matera. Despite minor issues like occasional dampness, the overall atmosphere is luxurious and memorable.
Cleanliness is another notable strength with guests frequently highlighting the impeccable state of both rooms and common areas. The hotel maintains high standards in both decor and hygiene, ensuring a comfortable stay.
The staff at Palazzotto Residence & Winery is lauded for their professionalism, courtesy and attentiveness. Special mentions go to team members like Guiseppe, Irene and Danila, who enhance the guest experience with their helpfulness and friendliness. Minor instances of inattentiveness are overshadowed by the overwhelmingly positive feedback on staff service.
WiFi connectivity at the hotel receives mixed reviews. While some guests experience strong, reliable connections, others face issues with the WiFi in their rooms and common areas. This inconsistency might affect the overall stay depending on room location.
The hotel is family-friendly with the staff’s helpfulness and courtesy being particularly praised. Families appreciate the large rooms, unique environment and the central location allowing easy access to tourist spots. Minor inconveniences like breakfast seating do not significantly impact the positive family experience.
Palazzotto Residence & Winery also caters well to business travelers with its professional service, strategic location and valuable conference facilities. The hotel is adept at balancing the needs of both business guests and vacationers.
For honeymooners and those seeking a romantic getaway, the hotel excels with its charming ambiance, beautifully decorated suites and thoughtful gestures like complimentary wine and special occasion surprises. The romantic atmosphere, enhanced by the unique cave setting, lighting and decor, makes it a top choice for couples.
Overall, Palazzotto Residence & Winery offers a blend of historical charm, modern comfort and exemplary service, making it a highly recommended destination for travelers seeking a memorable stay in Matera.
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A stunning small cave hotel in the Sassi, offering a unique and luxurious experience by combining traditional cave architecture with opulent, contemporary amenities. The hotel features a large wine cellar with vintages from its own winery.
This hotel offers rooms and suites built out of ancient cave dwellings. It features a wine cellar with vintages from its own winery, providing a unique and romantic experience for wine-loving couples.
The hotel offers family rooms. It is close to Matera Cathedral, MUSMA Museum, Casa Grotta nei Sassi and Tramontano Castle.
This stunning small cave hotel located in the sassi is the ultimate in luxury. It combines beautiful, traditional cave architecture with opulent, contemporary amenities. The staff are attentive, and breakfast is marvelous.
This hotel is listed as one of the best business hotels in Matera.
This stunning small cave hotel located in the sassi combines beautiful, traditional cave architecture with opulent, contemporary amenities. Nothing is too much trouble for the staff here, and the breakfast is marvellous. The hotel boasts a large wine cellar, many vintages are from its own winery.
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About Il Palazzotto I Residence & Winery
License: 077014B402050001, IT077014B402050001
Guest Reviews
Nestled in the heart of the Sassi di Matera, Il Palazzotto I Residence & Winery boasts a prime location that guests can't stop raving about. Its positioning in the historic center is ideal for those looking to explore and walk the ancient streets of Matera. The hotel is remarkably close to all the city's significant landmarks, charming restaurants and lively bars, making it a convenient spot for both tourists and history enthusiasts.
Many reviews highlight the ease of accessing everything on foot with the hotel being just steps away from various attractions and essential points in Matera. The accommodation is beautifully set within the Sassi Barisano, providing not only a picturesque backdrop but also a unique experience of staying in a cave. Guests find the centrality of the location perfect for taking in all the sights and immersing themselves in the unique ambiance of the old town.
Despite being in such a central area, the hotel's location offers a peaceful retreat, allowing for a restful stay amid the bustling historic center. Whether dining at nearby top-rated restaurants or simply wandering through the cobbled streets, guests appreciate the strategic and stunning location that makes their Matera experience truly memorable.
Located in the heart of Matera, Palazzotto Residence & Winery offers a breakfast experience that consistently garners high praise from its guests. Each morning, visitors can enjoy a remarkable spread in an enchanting cave setting, creating a unique and memorable start to their day. The beautifully designed breakfast rooms, some featuring balconies with stunning views over the city, enhance the overall dining experience.
The breakfast selection itself is extensive, varied and celebrated for its high quality. Guests have noted the fabulous choices available, including both sweet and savory options, fresh fruits, cereals, yogurt, pastries, cold cuts and a small selection of hot foods. Many reviews highlight the use of high-quality local products and homemade baked goods, which add an extra layer of authenticity and flavor to the meal.
The ambiance is frequently described as magical and aesthetically pleasing, providing a cohesive blend of great food and picturesque surroundings. Guests appreciate the hearty and abundant breakfasts, often mentioning specific delights like traditional local products and excellent coffee. Despite a few comments about the breakfast being simple or limited in variety, the prevailing sentiment is overwhelmingly positive, celebrating the deliciousness and ample options available.
In summary, Palazzotto Residence & Winery's breakfast stands out not only for its delightful array of food but also for its charming and distinctive setting, making it a highlight for many who stay at this exceptional hotel.
Guests at Palazzotto Residence & Winery have shared generally positive experiences regarding dinner. They highly appreciate the helpful concierge service which provides excellent restaurant recommendations and handles reservations efficiently. The proximity to a variety of good restaurants is a notable advantage, enhancing the dining experience. Visitors are particularly pleased with the hotel's wine tasting offers, describing them as very interesting, informative and thoroughly enjoyable. Although there was a mention of a desire for a more varied dinner option at the hotel, the overall feedback highlights the strong support from the staff in guiding guests to excellent dining experiences nearby.
Nestled in the heart of Matera, 'Il Palazzotto I Residence & Winery' offers a unique and enchanting experience with its stunning cave rooms. These beautifully decorated and meticulously maintained accommodations blend modern comforts with historical charm, providing guests with a magical stay. The rooms, many of which are carved out of stone, are noted for their spaciousness, cleanliness and exceptional decor. Several rooms feature balconies that present breathtaking views of Matera, adding to their appeal.
Guests frequently highlight the comfort and elegance of the rooms, describing them as cozy, atmospheric and well-equipped with modern amenities. The design sensibility strikes a perfect balance between traditional and contemporary elements, creating an inviting and stylish ambiance. Additionally, the hotel’s suites and family rooms are particularly praised for their size and thoughtful layout.
Rooms are not only beautifully presented but also offer a distinctive experience of sleeping in a cave, complete with the unique characteristics of the region’s architecture. The careful attention to detail in furnishings and lighting further enhances the overall allure of the accommodation.
The property’s location in the Sassi district of Matera is ideal, enabling easy exploration of the historic surroundings. Breakfast at the hotel is noted to be delicious and the public spaces within the property maintain the same high standards of decor and charm as the rooms.
However, a few reviews mention minor issues such as occasional dampness and less-than-ideal bathroom arrangements in some rooms, which may be expected given the unique cave setting. Despite these, the overwhelmingly positive feedback regarding room comfort, design and overall atmosphere underscores the hotel's commitment to providing a luxurious and memorable stay.
Palazzotto Residence & Winery receives predominantly positive feedback regarding its beds with numerous guests highlighting their comfort and stylish appearance. Many reviews emphasize the beds' coziness with phrases like "very comfortable bed," "comfy bed," and "super comfy bed" frequently mentioned. Guests also appreciate the spaciousness and luxurious feel of the beds, noting attributes such as "large, comfortable beds," and "extraordinarily comfortable bed."
However, the beds' firmness is mentioned by some guests as an area of concern. A few reviewers found the mattresses to be too hard, describing them as "hard as a rock" or "dipped mattress." Additionally, some guests pointed out issues with specific bed types like narrow camping beds and spring mattresses that were uncomfortable.
Despite a few criticisms regarding firmness, the overall sentiment reflects satisfaction with the bedding comfort, clean bed linens and the general welcoming ambiance created by the hotel. The inclusion of comfortable pillows and the high quality of bedmaking contribute to an overall restful and enjoyable sleep experience at the Palazzotto Residence & Winery.
Il Palazzotto I Residence & Winery stands out for its impeccable cleanliness, which is a recurring highlight among guest reviews. The rooms are beautifully kept, reflecting a blend of taste and tidiness and are described as exceptionally clean. Guests consistently note the spotless nature of the accommodations and the well-maintained facilities, contributing to a superbly clean environment throughout the property. The hotel's rooms, often praised for their beauty and quality, are not only aesthetically pleasing but also undergo rigorous daily cleaning.
The interiors are thoughtfully designed, combining modern comforts with the historic charm typical of Matera, showcasing an impressive attention to detail in both cleanliness and decor. Common areas and surrounding spaces are equally well-kept, ensuring a consistent standard of hygiene and comfort. Despite some minor concerns about bathroom privacy, the overall experience is enhanced by the property's cleanliness, welcoming atmosphere and top-notch services.
In addition to its pristine condition, the hotel offers an exceptionally atmospheric ambiance, filled with history and charm. The quality of the accommodation, paired with excellent cleanliness, leaves guests feeling comfortable and well-cared for during their stay.
At Palazzotto Residence & Winery, the exemplary staff shines as one of the hotel's most praised features. The service team consistently demonstrates professionalism, courtesy and attentiveness, making guests feel exceptionally welcomed. Reviewers frequently highlight the friendly and helpful nature of the staff, commending them for their warm and inviting demeanor. Additionally, the staff’s knowledge and readiness to provide guidance, recommendations and assistance are also commonly praised, contributing to a seamless and enjoyable stay.
Special mentions often go to the reception team, particularly members like Guiseppe, Irene and Danila, who are described as incredibly helpful and informative. The staff’s predisposition to accommodate every request, going above and beyond to make guests feel special and at home, is repeatedly noted.
The welcoming atmosphere often starts with a friendly greeting and even a glass of wine upon arrival, setting the tone for the hospitable environment that follows. Guests particularly appreciate the staff’s availability and willingness to arrange services clearly, suggesting dining and tour options that enhance the overall guest experience.
Despite a few remarks about occasional inattentiveness, the overwhelming consensus is that the staff at Palazzotto Residence & Winery provides outstanding service, characterized by friendliness, professionalism and a true commitment to guest satisfaction.
At Il Palazzotto I Residence & Winery, the WiFi experience offers a mix of reviews. While some guests found the WiFi connection to be outstanding, fast and reliable, others encountered significant issues, particularly in the rooms. Complaints included poor or non-working internet and in some cases, the staff was not immediately able to resolve these issues. The common spaces also reportedly had inconsistent WiFi performance, although a few visitors praised the reliable connection in these areas. Overall, while there are instances of perfect connectivity, the experience can be somewhat hit or miss depending on the specific location within the hotel and current maintenance activities.
Il Palazzotto I Residence & Winery has received positive comments for being a family-friendly accommodation, particularly highlighted by their courteous and attentive staff. Guests consistently praised the helpfulness and friendliness of the staff, who went out of their way to assist, such as providing ice to care for a minor injury promptly. The proximity to main tourist spots makes it convenient for families exploring the area, adding to its appeal.
Families, including those with teenagers, enjoyed their stay, particularly noting the large family rooms and unique environment that offers a special experience in the heart of the Sassi. While a few mentioned minor issues like not being able to sit together at breakfast or some rooms not appearing as welcoming, these did not overshadow the overall positive family experience. The accommodations are described as superb, even likened humorously to being suitable for the Flintstone family due to their distinctive design. Overall, the hotel is deemed to be good for larger groups and offers an enchanting family experience in a romantic yet practical setting.
Il Palazzotto I Residence & Winery emerges as a top choice for business travelers, evident from consistently positive feedback. Guests highlight the professional and efficient service provided by the staff, underlining the establishment’s commitment to creating an ideal environment for business stays. The hotel's ideal location makes it convenient for business trips, offering seamless access facilitated by easy transfers.
While the ambiance may initially seem more adult-centric, the hotel adeptly caters to both business guests and vacationers. The business-oriented design is appreciated, despite the absence of separate facilities specifically for business travelers. Conference and meeting facilities are also noted as valuable resources, adding to the property's appeal for corporate events.
Overall, Il Palazzotto I Residence & Winery is highly recommended for its professionalism, strategic location and suitability for accommodating business needs. It stands out as a well-suited and expertly managed option for business guests.
Palazzotto Residence & Winery offers a remarkable hotel experience in the heart of a historic town, making it an ideal choice for honeymooners. Guests have praised the stunning honeymoon suite and the perfect atmosphere it provides for a romantic getaway. The staff's hospitality and friendliness are frequently highlighted with personal touches such as complimentary wine upon arrival and surprise Prosecco for special occasions like birthdays. These thoughtful gestures contribute to making guests' honeymoons magical and memorable, solidifying the hotel's reputation as one of the best for honeymooners.
Palazzotto Residence & Winery in Matera is the epitome of a romantic getaway spot. The property exudes charm and captures the magical atmosphere of Matera, making it perfect for couples and honeymooners. The unique setting, including the experience of staying in a beautifully decorated cave, enhances the romance. Guests are enamored by the cozy and intimate ambiance that permeates the hotel, from the romantic rooms to the enchanting dining area.
The hotel's decor, superb lighting and fairytale environment create a memorable experience. Many couples find the location absolutely stunning and the perfect setting for a romantic retreat. The honeymoon suite garners particular praise for its beauty and charm.
Palazzotto Residence & Winery consistently delivers a romantic and comfortable stay. The attention to detail, warm atmosphere and the overall romantic touch make it a highly recommended destination for those seeking an intimate and unforgettable experience in Matera.
No, Il Palazzotto I Residence & Winery doesn't have any pool.
No, a spa isn't available at Il Palazzotto I Residence & Winery.
Yes, Il Palazzotto I Residence & Winery welcomes dogs.
No, parking facilities aren't available at Il Palazzotto I Residence & Winery.
No, Il Palazzotto I Residence & Winery doesn't have a gym.
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