Hotel with SpaSummary of reviews related to the 'Spa' categoryHotel Cascade Resort & Spa receives overall positive feedback for its wellness and spa facilities. Guests rave about the great wellness oasis, describing it as a fully equipped and very relaxing place. The design and facilities of the spa have been praised and many found the spa area to be beautiful, cozy and pleasant. Some mentioned that the spa exceeded their expectations with excellent wellness facilities and the added convenience of being open until 2 am.
However, several reviews highlight areas for improvement. The wellness section is noted to be small and can often get crowded. Additionally, some services were reported as not operational, leading to a range of services that some found lacking. Maintenance could be better, as remarks were made about the spa area needing better upkeep with specific complaints about the indoor pool being very small, deteriorated and at times covered in algae. The chlorinated water and unfriendly staff at the Aqua Spa were also points of concern for a few guests.
Overall, the spa at Hotel Cascade Resort & Spa offers a generally positive experience with some room for improvement in the maintenance and management of facilities.
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