Southern Cross Inn Matsumoto
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSouthern Cross Inn Matsumoto is a welcoming and cozy lodging option in the heart of Matsumoto with several commendable attributes that make it a highly recommended choice for travelers. Its prime location is a major highlight, situated just a short walk from the iconic Matsumoto Castle and other popular spots like Nawate-dori and Nakamachi Shopping Street. Guests find the area quiet and pleasant, offering easy access to the city center and various attractions, despite being a bit farther from the train and bus stations. The availability of a parking lot adds to the overall convenience for those exploring the city's rich culture and history.
The breakfast service at the hotel has garnered positive reviews with guests describing it as excellent, delicious and great value for money. Offering a fair variety of Japanese and Western options, the buffet style satisfies diverse preferences. Notably, the bread from a long-established local bakery adds a special touch. Although a few noted it as basic, the majority found it substantial and satisfying, making it a praised integral part of the stay.
Guests also appreciate the clean, well-maintained and spacious rooms, which come with comfortable beds and convenient amenities such as separate bathroom and toilet areas, full wardrobes and tables for two. Despite some minor drawbacks like a lingering smoke smell in smoking rooms or occasional outdated decor, the overall cleanliness and functionality are consistently praised, contributing to the hotel's reputation for value-for-money accommodations.
The staff at Southern Cross Inn Matsumoto stand out for their friendliness, helpfulness and exceptional service. Described as attentive and polite, they strive to ensure a pleasant and stress-free experience for all guests. Their warm and accommodating nature significantly enhances the overall welcoming atmosphere of the hotel.
While the free WiFi is appreciated, guests have noted mixed experiences with its reliability and performance. Although some found it convenient, others reported issues with weak and unstable connections.
The beds receive frequent praise for their comfort and spaciousness, contributing to a restful stay. The cleanliness and tidiness of the bedding, maintained by diligent housekeeping, are also well-noted, ensuring a comfortable night's sleep for all guests.
In conclusion, Southern Cross Inn Matsumoto excels in providing a well-rounded and enjoyable stay, particularly with its strategic location, excellent breakfast, clean rooms and outstanding staff service. With minor improvements in WiFi connectivity, the hotel has significant potential to elevate the guest experience even further.
The breakfast service at the hotel has garnered positive reviews with guests describing it as excellent, delicious and great value for money. Offering a fair variety of Japanese and Western options, the buffet style satisfies diverse preferences. Notably, the bread from a long-established local bakery adds a special touch. Although a few noted it as basic, the majority found it substantial and satisfying, making it a praised integral part of the stay.
Guests also appreciate the clean, well-maintained and spacious rooms, which come with comfortable beds and convenient amenities such as separate bathroom and toilet areas, full wardrobes and tables for two. Despite some minor drawbacks like a lingering smoke smell in smoking rooms or occasional outdated decor, the overall cleanliness and functionality are consistently praised, contributing to the hotel's reputation for value-for-money accommodations.
The staff at Southern Cross Inn Matsumoto stand out for their friendliness, helpfulness and exceptional service. Described as attentive and polite, they strive to ensure a pleasant and stress-free experience for all guests. Their warm and accommodating nature significantly enhances the overall welcoming atmosphere of the hotel.
While the free WiFi is appreciated, guests have noted mixed experiences with its reliability and performance. Although some found it convenient, others reported issues with weak and unstable connections.
The beds receive frequent praise for their comfort and spaciousness, contributing to a restful stay. The cleanliness and tidiness of the bedding, maintained by diligent housekeeping, are also well-noted, ensuring a comfortable night's sleep for all guests.
In conclusion, Southern Cross Inn Matsumoto excels in providing a well-rounded and enjoyable stay, particularly with its strategic location, excellent breakfast, clean rooms and outstanding staff service. With minor improvements in WiFi connectivity, the hotel has significant potential to elevate the guest experience even further.
Cheap Hotel
This inn offers budget-friendly accommodation options. It is known for its helpful staff.
Guest Reviews
Nestled in the heart of Matsumoto, Southern Cross Inn Matsumoto boasts an enviable location that earns high praise from visitors. This hotel is perfectly situated within a short walk of the iconic Matsumoto Castle, one of the city's main draws, making it highly convenient for sightseeing. Guests appreciate being able to walk to this historic landmark within just a few minutes, as well as to other nearby attractions like Nawate-dori and Nakamachi Shopping Street and various stylish and well-known shops and restaurants.
The hotel's central location also ensures easy access to other parts of the city, including the city center and entertainment districts. Despite being a bit farther from the train and bus stations—about a 15-minute walk—the proximity to Matsumoto Castle more than compensates for it. The area around the hotel is noted for being quiet and pleasant, offering a peaceful retreat while still being close to the action.
Additionally, the hotel’s close proximity to tourist sites and availability of a parking lot provide added convenience for travelers exploring Matsumoto's rich culture and history. Overall, the strategic location of Southern Cross Inn Matsumoto is highlighted as a major advantage, contributing to its reputation as a great value-for-money stay in this charming city.
The breakfast experience at Southern Cross Inn Matsumoto has received a range of positive feedback from guests. Described as very good, excellent, delicious and satisfying, the breakfast seems to exceed the expectations of many visitors. Guests appreciated the fair amount of choices, finding the offerings varied and sufficient to start their day. The availability of both Japanese and Western options adds to the appeal, meeting diverse preferences.
The buffet style of service is noted for its generosity and the value for money is frequently highlighted with breakfast costing only 500 yen in many instances. The inclusion of breakfast in the room rate is seen as a significant bonus with free fresh coffee and tea also being a pleasant addition.
Several reviews specifically mention the quality of the bread, sourced from a well-known long-established bakery, adding an extra touch of local flavor to the meal. Guests consistently found the breakfast to be cheap and delicious with some even calling it among the best they’ve had in Japan. Despite a few mentions of basic or limited variety, the overall sentiment is that the breakfast is substantial and more than adequate for the price.
Families and individual travelers alike seemed to appreciate the breakfast offerings, making it a well-regarded and integral part of the stay at Southern Cross Inn Matsumoto.
Guests of the Southern Cross Inn Matsumoto have consistently praised the hotel's clean, well-maintained rooms and comfortable beds. Many highlighted the spaciousness of the rooms, noting that even twin rooms provided ample space and some were pleasantly surprised by the room size, describing them as large and well-equipped. The separate bathroom and toilet areas were appreciated for convenience and the addition of amenities such as a full wardrobe and a table for two enhanced the overall experience.
While some reviews mentioned the rooms being a bit outdated or having a lingering smell of smoke in smoking rooms, the overall sentiment leaned towards the positive due to the cleanliness and functionality of the rooms. The hotel’s location, close to both the train/bus station and Matsumoto Castle, added to its appeal. Guests also noted the good reception service and simple but sufficient breakfast. Despite some minor drawbacks, the room offerings were considered excellent value for money.
At Southern Cross Inn Matsumoto, guests frequently highlight the comfort and spaciousness of the beds, offering a restful experience. The accommodations boast big, comfy beds in clean rooms with several reviews noting the very comfortable beds and pillows. Many found the semi-double beds to their liking, providing coziness and adequate support. The rooms with three beds are particularly appreciated for their spaciousness, making them ideal for families or groups. While some mentioned that the beds could be slightly bigger by Japanese standards, they generally found them to be spacious, cozy and conducive to a good night's sleep. Housekeeping also receives praise for maintaining clean and tidy bedding, ensuring a pleasant stay for all guests.
Southern Cross Inn Matsumoto presents a mixed bag of feedback regarding its cleanliness. On the positive side, many guests have noted that the rooms and overall facilities are generally clean, tidy and well-maintained despite the hotel’s older infrastructure. Words such as "nicely cleaned," "clean and neat," and "everything was spotlessly clean" are frequently used to describe the environment. The hotel delivers good value for the price, thanks to the cleanliness and overall comfort of the rooms, which are often noted to be compact yet adequately maintained.
Guests also appreciated the atmosphere created by the staff and mentioned that housekeeping was well-managed. However, it is evident that some areas could use improvement. Specific issues such as dirty toilet bowls, moldy smells and occasional neglected spots like carpets and amenities were pointed out by several reviewers. Despite these discrepancies, the location and the ambient atmosphere somewhat compensate for these shortcomings.
In conclusion, while the hotel shows potential for a pleasant stay with its committed housekeeping and overall clean facilities, attention to finer details and more consistent maintenance could elevate the guest experience significantly.
The staff at Southern Cross Inn Matsumoto receives consistently high praise from guests for their exceptional service and amicable demeanor. Described as very friendly, helpful and attentive, the staff go out of their way to ensure a pleasant and stress-free stay for visitors. Their guidance and response are frequently highlighted as good with particular commendations for their polite and kind interactions. Despite occasional language barriers, the staff make significant efforts to communicate clearly and assist guests with their needs, including late-night arrivals and resolving issues efficiently. The overall atmosphere cultivated by the staff contributes greatly to the hotel's cozy and welcoming environment. In addition to the accommodating service, guests also appreciate the reasonable pricing and well-equipped, clean interior of the hotel.
The reviews for the Southern Cross Inn Matsumoto highlighted mixed experiences with the hotel's WiFi. Guests appreciated that the WiFi was complimentary and found it convenient when it worked with some noting that it was available in the rooms. However, there were recurring issues with connectivity, where the WiFi connection was often described as weak, unstable or frequently disconnected. Some guests reported difficulty connecting to the WiFi or found it unusable due to equipment problems. Overall, while the hotel offers free WiFi, its reliability and performance appear to be inconsistent.
Location Show Map
Location
The hotel's central location also ensures easy access to other parts of the city, including the city center and entertainment districts. Despite being a bit farther from the train and bus stations—about a 15-minute walk—the proximity to Matsumoto Castle more than compensates for it. The area around the hotel is noted for being quiet and pleasant, offering a peaceful retreat while still being close to the action.
Additionally, the hotel’s close proximity to tourist sites and availability of a parking lot provide added convenience for travelers exploring Matsumoto's rich culture and history. Overall, the strategic location of Southern Cross Inn Matsumoto is highlighted as a major advantage, contributing to its reputation as a great value-for-money stay in this charming city.
Breakfast
The buffet style of service is noted for its generosity and the value for money is frequently highlighted with breakfast costing only 500 yen in many instances. The inclusion of breakfast in the room rate is seen as a significant bonus with free fresh coffee and tea also being a pleasant addition.
Several reviews specifically mention the quality of the bread, sourced from a well-known long-established bakery, adding an extra touch of local flavor to the meal. Guests consistently found the breakfast to be cheap and delicious with some even calling it among the best they’ve had in Japan. Despite a few mentions of basic or limited variety, the overall sentiment is that the breakfast is substantial and more than adequate for the price.
Families and individual travelers alike seemed to appreciate the breakfast offerings, making it a well-regarded and integral part of the stay at Southern Cross Inn Matsumoto.
Rooms
While some reviews mentioned the rooms being a bit outdated or having a lingering smell of smoke in smoking rooms, the overall sentiment leaned towards the positive due to the cleanliness and functionality of the rooms. The hotel’s location, close to both the train/bus station and Matsumoto Castle, added to its appeal. Guests also noted the good reception service and simple but sufficient breakfast. Despite some minor drawbacks, the room offerings were considered excellent value for money.
Beds
Cleanliness
Guests also appreciated the atmosphere created by the staff and mentioned that housekeeping was well-managed. However, it is evident that some areas could use improvement. Specific issues such as dirty toilet bowls, moldy smells and occasional neglected spots like carpets and amenities were pointed out by several reviewers. Despite these discrepancies, the location and the ambient atmosphere somewhat compensate for these shortcomings.
In conclusion, while the hotel shows potential for a pleasant stay with its committed housekeeping and overall clean facilities, attention to finer details and more consistent maintenance could elevate the guest experience significantly.
Staff
Wi-Fi
No, Southern Cross Inn Matsumoto doesn't have any pool.
No, a spa isn't available at Southern Cross Inn Matsumoto.
No, Southern Cross Inn Matsumoto doesn't allow dogs.
No, parking facilities aren't available at Southern Cross Inn Matsumoto.
No, Southern Cross Inn Matsumoto doesn't have a gym.
Location Show Map
More Options
